"Findings from the most recent Afrobarometer survey in Zimbabwe show that about half of citizens are reluctant to take the vaccine, an attitude that is particularly prevalent among the most highly educated and among supporters of the opposition MDC-Chamisa party. Fewer than half of adults trust the
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government on two critical issues: its statistics on COVID-19 infections and deaths, and its ability to ensure that COVID-19 vaccines are safe. As misinformation about vaccines continues to circulate on social media, survey findings suggest that vaccine hesitancy is particularly high among citizens who don’t trust the government to ensure vaccine safety and those who use social media as a regular news source." (Summary)
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"Internews in Zimbabwe collected 276 rumors on-line and 36 offline in the communities of Masvingo, Matabeleland South, Matabeleland North, Bulawayo, and Midlands. The most trending rumors include that COVID-19 vaccines are unsafe for children (35%), COVID-19 vaccines cause death (31%), COVID-19 vacc
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ines are experimental (19%), COVID-19 is endemic (8%), and that government is using COVID-19 for corruption (8%). 41% of collected rumors showed sentiment of confusion, 14% indicated anger or frustration, 14% showed fear, 10% were sad, 3% demonstrated excitement and 3% were shocked." (Rumor data overview, page 2)
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"BBC Media Action’s innovative sexual and reproductive health rights (SRHR) project - Ma Shet Ne (Don’t be shy!) – was designed to support young people living in Yangon to access quality information and realise their rights. Research findings show that young people are highly engaged with the
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digital content. They reported learning and becoming more open-minded and confident to talk about SHRH topics." (Page 1)
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"Along the first lockdown of the world because of covid 19 pandemic, the professional media regained their monopoly of reliable information linked to the health crisis of all kinds: political, social and economic thanks to the journalism of quality. Journalists were on the front lines to ensure the
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necessary and reliable information for their audiences during the unprecedent global pandemic crisis. The public was in need of exact news and this was assured by the quality journalism only in field and online. Professional journalists were in the frontline but this had its cost. This paper deals with the issue of the safety of journalists in the practice of their profession during the 2020 crisis, in several countries. Thematic analysis is applied to examine the challenges, risks and fears of journalists during that time through individual and collective experiences of journalists, testified, published in media articles or expressed on professional forums around the world. In some countries the journalism was considered as "a public good" and so media organizations have taken the necessary measures to ensure a safe functioning during lockdown periods but political power has stigmatized journalists and puts more pressure on them than in normal times. There have been even more restrictions on access to official information and several cases of journalist's imprisonment and harassment are reported. The data analysis show evidence of lack of physical, psychological, financial and digital security protection of journalists in several areas of the world. The pandemic influenced to worsen the basic conditions for a quality journalism to live. The world should figure out how to do the necessary in order to save the journalism, this irreplaceable public good." (Abstract)
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"The main objective of this study was to explore the effectiveness of handwashing, face masking and social distancing in preventing the spread of COVID-19. Mixed-method research design was adopted, while questionnaire was shared on Facebook and WhatsApp to collect quantitative data. The daily cases
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from World Health Organisation (WHO) and Worldometers were analysed and compared and a structured interview was conducted with seven participants from around the world to understand the global perception and compliance to hand washing, face masking and social distancing. The findings showed that there is a global awareness of the severity of COVID-19 and that the measures of face mask, hand washing, social distance and lockdown were sure ways to prevent the spread. The researchers concluded that, although, the implementations and faithfulness of these measures are inadequate, they remain effective ways to stop the spread of COVID-19 for now. It was, therefore, recommended among others, the creation of awareness and education of the general populace on the importance of wearing masks, washing hands, keeping social distance and the need for the lockdown, rather than making it a rule of law." (Abstract)
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"Access to information about family planning (FP) continues to have financial, physical and social barriers among young women living in Kenya. This paper draws on social norms theory to explore how young women and their social networks access FP information on digital media (e.g., WhatsApp, websites
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). Qualitative phone interviews were conducted with 40 participants – young women, their partners and key influencers – in seven peri-urban wards in Nairobi, Kenya. Data were analyzed using thematic analysis. Findings suggested that young women, their partners and key influencers predominately accessed FP information online through their informal networks, but identified healthcare workers as the most trusted sources of FP information. In digital spaces, participants described beingmore comfortable sharing FP information as digital spaces allowed for greater privacy and reduced stigma to talk about FP openly. Our findings highlight the importance of digital media in disseminating FP information among young women and their networks, the differences in norms governing the acceptability to talk about FP online vs. in-person and the significance of targeting misinformation about FP in digital media spaces." (Abstract)
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"Examples from Sierra Leone, Uganda, and India show how ‘ignorant public’ framings are used as explanation for vaccine hesitancy through assigned roles for institutions and publics, and the consequences this narrative has for vaccination encounters. These examples are based on ethnographic field
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work and media analysis carried out before, during, and after outbreaks, of newly introduced vaccines for both human and animal health. Drawing on science communication and development studies, we show how this narrative then positions governmental concern about vaccine hesitancy as being a (largely) imagined issue of public ignorance. We argue that when institutions tasked with strengthening vaccine uptake see public ignorance as the key problem, this can obscure other problems, such as competing interests and experiences, and also minority group treatment. As a result, public governance is rationalised by assigning the ignorance label to certain public groups that stand in contrast to scientific and government expertise, and so accountability for low vaccine uptake is transferred onto the public." (Abstract)
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"This book explores case studies across India, Kenya, Guatemala, Sri Lanka, and global, comparative settings, and asks what positive impact ICT applications (Health Information Systems, Pandemic response systems, Early Warning and Response Systems, Hospital Information System and Smartphone based Ap
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ps) can have on today’s most pressing challenges. The authors use this lens to discuss a wide range of issues facing communities around the world, including public health and pandemic management; the mitigation of ethnic violence and violence against women; the emergence of an informal economy; and the displacement of refugees. The case studies are analyzed through a wide means-process-ends framework, which is complemented with micro-level observations of people’s experience, such as empowerment, agility and trust within communities. This interplay between the macro framework and micro concepts helps us to understand how and why digital interventions can contribute to positive outcomes, and which stories of hope may inspire other development channels." (Back cover)
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"[...] seven key informant interviews were conducted with humanitarian organizations that have been at the forefront of social listening projects throughout the COVID-19 pandemic. Although we anchored the research in the COVID-19 response, our findings suggest that the uses and impacts of social lis
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tening are applicable across all elements of humanitarian response besides COVID-19 and even beyond health. The paper is structured around three components: (1) the differences between what organizations are hoping for (expected results) and what they have observed so far (observed results) in relation to the impacts of social listening, (2) the major barriers affecting the utilization of findings derived from social listening, (3) a preliminary brainstorm around recommendations that could mitigate the effects ofthe barriers identified and contribute to a realization of the expected results.
Interviewees expressed expectations for long-term and structural benefits from the ongoing use of social listening findings. The most common expected results include contributions to improved infodemic management that is receptive to community concerns, stronger community engagement, more responsive programming and policy design, and more collaboration between humanitarian and health actors. Our findings suggest that, although some of these structural promises have not yet been realized, significant foundations have been laid. Organizations have observed that social listening findings are already contributing to improvements in RCCE, internal adaptations of program design, growth and acceptance of social listening throughout organizations, and a growing influence on public health policy. Despite these important results, there are still major challenges preventing the realization of social listening as a transformational tool for humanitarian response.
Thirteen major barriers were identified, which exist at every stage of the traditional social listening project workflow. For data collection and analysis, the study found that the qualitative nature of the data, the predominance of a social media-only listening approach without an offline component, a reliance on traditional engagement statistics, limited qualified human resources, and issues around collaboration all hamper the effective use of social listening findings." (Conclusion)
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"This introduction opens a collection of seven articles which investigate how religious communities negotiate demands for physical distance induced by governmental responses to the COVID-19 pandemic in accord with their religious and spiritual aspirations to establish presence and togetherness. Grou
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nded in ethnography and media analysis, our contributors offer studies on Pentecostal healing, Mormon eschatology, Hindu diasporic rituals, Chinese spirit mediums, the virtual Burning Man festival, Sufi sonic meditations, and televised Shia Muslim mourning. These studies collectively demonstrate that in pandemic rituals (1) Media are reflexive and enchanted; (2) The religious sensorium is sticky and lingers in embodied and mnemonic ways even under new circumstances of mediation; (3) Space and time emerge as modular, transposable, condensed, yet expanding. Ritual innovations can provoke new kinds of mediations, sensory engagements, and temporal-spatial arrangements, while revealing continuities with pre-pandemic cosmologies, theologies, liturgies, and social hierarchies, and relying on memories of previous ritual sensory experiences." (Abstract)
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"Key findings: exposure to vaccination information from faith leaders and health facilities was associated with increased likelihood of vaccination uptake; the significant association between exposure to a greater number of immunization information sources and increased likelihood of vaccination upt
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ake reinforces the need for multiple sources to provide consistent and accurate immunization information to facilitate positive vaccination behavior. Key implications: social and behavior change communication interventions may optimize the promotion of immunization services through multiple information sources such as health facilities and community-based assets including faith leaders and lay community health workers; religion and faith play an important role in how people understand health and make health decisions. In Sierra Leone and other similar settings, interventions to improve uptake of immunization services may be enhanced by proactively engaging faith leaders." (Page 1)
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"This programme and meeting document contains details and reflections on the Communication and Information Programme that developed activities such as the promotion of access to credible and reliable information on the pandemic, journalists' safety, media development, media and information literacy
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to counter misinformation, etc." (commbox)
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"The Lugara Humanitarian Bulletin is an output of Internews in South Sudan. Under the global Rooted in Trust project, Internews in South Sudan aims to address concerns of diverse communities, including IDPs, refugees, cattle communities, youth, through online and face to face social listening." (Pag
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e 1)
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"Conspiracy theories about COVID-19 and the subsequent development and rollout of COVID-19 vaccines are rampant across Arabic-language Facebook pages and groups. They are also linked to a larger network of anti-vaccination websites, Twitter accounts and YouTube channels across the web. Researchers f
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rom the Institute for Strategic Dialogue (ISD) responsible for monitoring, tracking and analyzing COVID-19 misinformation on Facebook found connections to dominant COVID-19 vaccine misinformation narratives and influencers in the West, as well as region-specific tropes that are tied to the Middle East and North Africa’s geo-politics, and, in some instances, religious discourse on the apocalypse." (Executive summary)
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"This quick start guide was developed to support FHI 360 programs and its partners to design and implement demand creation and advocacy activities as part of national COVID-19 vaccine introduction efforts. The guide draws primarily on FHI 360’s experience designing and implementing SBC programs to
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promote uptake of health products and services, including vaccination services, but also borrows from other global tools, including those developed by WHO and UNICEF. This resource can be used by SBC practitioners as a step-by-step guide to take them from defining and understanding local SBC needs to implementing and adjusting activities to respond to changing conditions. Importantly, the guide will be continued to be adapted, and design and implementation tools will be added and updated to ensure the guide and its components remain current and useful." (Page 2)
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"Despite detailed policies on mis- and disinformation and promises to enforce them, social media platforms are failing to tackle prominent groups and individuals who spread false claims about COVID-19 and vaccines online. Using the World Doctors Alliance1 as a case study, a group that has spread var
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ious problematic, false and conspiratorial claims about COVID-19 and vaccines, ISD found that 78% of the group’s 1.2 million online followers are found on mainstream platforms (Facebook, Instagram, YouTube, Twitter, TikTok) who claim to prohibit this kind of content. The Facebook pages of World Doctors Alliance members have a following of over 550,000 users, which increased by 13,215% between January 2020 and July 2021. Videos posted by these Facebook pages have been viewed more than 21.1 million times. These pages have accumulated a total of 5.77 million interactions since January 2020, with interaction rates increasing by 85% in the first six months of 2021 compared to the previous six months. Facebook posts mentioning the World Doctors Alliance or its members have attracted more than three million engagements on Facebook and are present in at least 46 different languages on the platform. ISD found that large proportions—often the majority—of the most engaged with content on Facebook mentioning the World Doctors Alliance or its members in English, Spanish, German and Arabic contained false, misleading or conspiratorial claims related to COVID-19 and vaccines. Organisations that are part of Facebook’s fact-checking program have debunked false claims made by the World Doctors Alliance 189 times since the beginning of the pandemic. Despite this extensive fact-checking effort, Facebook is failing to take decisive action on the group or its members. Facebook’s fact-checking program incorporates organisations from 115 countries, but there appear to be major gaps in fact-checking in non-English languages. ISD found minimal application of fact-checking labels across the four languages analysed, with lower application rates on posts in German, Spanish and Arabic than in English. Content that does contain fact-checking labels is still accumulating tens and sometimes hundreds of thousands of engagements." (Key findings)
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"This article explores the uses of sources in coverage of the COVID-19 pandemic in social media posts of mainstream news organizations in Brazil, Chile, Germany, Mexico, Spain, the U.K., and the U.S. Based on computational content analysis, our study analyzes the sources and actors present in more t
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han 940,000 posts on COVID-19 published in the 227 Facebook, Instagram, and Twitter accounts of 78 sampled news outlets between January 1 and December 31 of 2020, comparing their relative importance across countries, across media platforms, and across time as the pandemic evolved in each country. The analysis shows the dominance of political sources across countries and platforms, particularly in Latin America, demonstrating a strong role of the state in constructing pandemic news and suggesting that mainstream news organizations' social media posts maintain a strong elite orientation. Health sources were also prominent — consistent with the defining role of biomedical authority in health coverage—, while significant diversity of sources, including citizen sources, emerged as the pandemic went on. Our results also revealed that the use of specific sources significantly varied over time. These variations tend to go hand in hand with specific global milestones of the pandemic." (Abstract)
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