"COVID-19 created a substantial set of challenges for health communication practitioners in the process of planning, implementing, and evaluating entertainment-education (EE) campaigns. EE is a theory and evidence-based communication strategy that employs entertainment media for educational messagin
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g. Here, we briefly review EE campaigns in response to previous health emergencies and present three cases of EE responses to the COVID-19 pandemic from leading global organizations (PCI Media, BBC Media Action, and Sesame Workshop). Responses ranged from adaptation and re-distribution of existing content to creating new content under social-distancing restrictions and utilizing transmedia. These cases demonstrate that EE initiatives responding to future pandemics may be well served by starting with existing infrastructure to quickly build capacity, support, and trust; working with partners to tailor programs to the local context; and continuing to focus on good storytelling while simultaneously considering evolving media formats and theory." (Abstract)
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"In the first pandemic of the datafied society, the disempowered were denied a voice in the heavily quantified mainstream narrative. Featuring stories of invisibility, injustice, hope and resistance, this book gives voice to communities at the margins in the Global South and beyond. The multilingual
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, polycentric and pluriversal narration invites the reader to enact and experience “Big Data from the South(s)” as a decolonial lens to read the pandemic." (Back cover)
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"Building trust in public health authorities and epidemic response takes time and is an ongoing process. However, in the short term, mistrust can be mitigated by responding in contextually appropriate ways through meaningful community engagement: 1. Use social science to understand the socio-economi
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c, political and historical context [...] 2. Adapt communications to respond to the concerns of different groupsof people, using trusted sources and platforms [...] 3. Establish dialogue and create feedback systems [...] 4. Include diverse groups and listen with an open mind [...] 5. Be transparent, consistent and open, particularly about uncertainty, controversy and mistakes [...] 6. Offer compelling narratives that build a sense of capability and motivation to act." (Pages 3-4)
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"In April 2020, as cases of the novel COVID-19 spread across the globe, MTV Staying Alive Foundation created the educational entertainment miniseries MTV Shuga: Alone Together. In 70 short episodes released daily on YouTube, Alone Together aimed to disseminate timely and accurate information to incr
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ease young people’s knowledge, motivation, and actions to prevent COVID-19. We sought to identify Alone Together viewer’s perspectives on the global COVID-19 pandemic and national lockdowns by examining the words, conversations, experiences, and emotions expressed on social media in response to the Alone Together episodes. We also assessed how viewers used the series and its online community as a source of support during the global pandemic. Method: A total of 3982 comments and 70 live chat conversations were extracted from YouTube between April and October 2020 and analyzed through a data-led inductive thematic approach. Aggregated demographic and geographical data were collected using YouTube Analytics." (Abstract)
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"In terms of quality of media coverage, there are various outcomes: In Asia, for example, small and independent outlets, able to provide reliable information, gained momentum, whereas citizens in the MENA-region turned to social media in search of trustworthy facts on the coronavirus. In South-Easte
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rn Europe, pseudo-journalism and fake news spread mainly via the Internet, while in sub-Saharan Africa innovative formats emerged, which also enhanced the quality of reporting. In many regions and countries, not least in Germany, demand for factbased, reliable reporting increased, offering an opportunity for quality-oriented media to regain audiences’ trust. The economic situation is difficult for almost all media outlets worldwide, although there are some differences. In Central and Eastern Europe, for example, pro-government media continued to benefit from state-sponsored advertising, while other media suffered even more acute drops in revenue. In many regions, media outlets expanded their online presence to partly compensate these losses by introducing additional paywalls, as was the case in the US, for example. In Latin America, many news outlets had to reduce their staff shortly after the outbreak of COVID-19 due to a shortfall in revenues. Small, independent outlets in Asia and Central Eastern Europe could raise their income through an increase in memberships or subscriptions. In Central Eastern Europe, especially younger generations acknowledged that quality journalism requires financing, while in Southeast Europe, it is still uncommon to pay for online media consumption, which is a setback for independent online journalism." (At a glance, page 2-3)
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"The five research streams are listed below. For each stream, three top research questions were identified, resulting in a list of 15 top priority research questions for the public health research agenda for infodemic management. Further, we listed for each subcategory a second tier of important res
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earch questions, totalling 50 questions [...] Research stream 1: Measure and monitor the impact of infodemics during health emergencies [...] Research stream 2: Detect and understand the spread and impact of infodemics [...] Research stream 3: Respond and deploy interventions that protect against the infodemic and mitigate its harmful effects [...] Research stream 4: Evaluate infodemic interventions and strengthen the resilience of individuals and communities to infodemics [...] Research stream 5: Promote the development, adaptation and application of tools for managing infodemics ..." (Annex 1, page 19 ff.)
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"O presente relatório propôs, através de uma análise de transparência passiva e ativa, um diagnóstico quanto à transparência e a garantia do direito de acesso à informação pública de saúde, em período sensível de calamidade no Brasil - a pandemia do novo coronavírus. O contexto de in
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fodemia somou-se aos crescentes entraves institucionais impostos pelo governo de Jair Bolsonaro, tornando quase impossível obter informações oficiais seguras, participar e monitorar as políticas públicas governamentais. Na pandemia de COVID-19, isso se ampliou e continua em curso, mais de um ano após, ainda que às custas de mais de 420 mil vidas perdidas. Muitos indícios denotam a intencionalidade das ações, como a afirmação recente de chefe da ANVISA17 sobre ter participado de reunião no Palácio do Planalto, em que se sugeriu modificar a bula da cloroquina para incluir possibilidade de seu uso contra a COVID-19, mesmo sendo este ato contrário a evidências científicas. Ainda que houvesse evidência contrária ao uso, houve ampla propaganda, pelo presidente da república, da cloroquina e de hidroxicloroquina como tratamentos para a infecção por coronavírus, levando a novas comorbidades. Se, por um lado, a importância do compartilhamento proativo de informações confiáveis e úteis para o eficiente enfrentamento à Covid-19 já tem sido reiterado por organizações nacionais e internacionais, a análise aqui presente mostra que as diversas formas de desinformação, incluindo o apagão de dados são, hoje, a regra no Brasil. O largo desrespeito aos prazos de resposta, a prorrogação indefinida para manifestações concernentes à pandemia e a banalização do sigilo18 são apenas uma parte pequena desses entraves - e não refletem a pressa que o contexto pandêmico exige sobre segurança acerca dos modos de prevenção, tratamento e contenção da doença. Para além disso, a propaganda massiva da desinformação vem sendo meio de afetação de milhares de pessoas no país que, possuindo menos acesso ao conhecimento científico produzido, confiam nas figuras de liderança que deveriam estar fazendo o papel de assegurar medidas de saúde. Foi possível constatar neste estudo um grave sintoma, face aos pedidos realizados. Da análise de amplitude de acesso, 75% dos pedidos tiveram retorno insuficiente." (Conclusões, página 41)
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"How we report on vaccines and vaccination programmes can affect public perceptions of vaccines and vaccine acceptance. In this field, our choice of words, narrative decisions, presentation of data and selection of sources are all crucial - not just journalistically, but from a public health perspec
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tive to ensure accurate information reaches the right audiences." (Page 1)
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"In almost all countries, news organisations are the single most widely used source of information about coronavirus. Furthermore, news organisations have become even more central to how people stay informed about coronavirus in the last year because, while overall reach has declined compared to ear
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lier in the pandemic, the reach of other sources has declined more. While important and widely used, news organisations in most countries reach significantly fewer of the younger 18–24-year-olds, and in most countries reach significantly fewer people with low or medium levels of education than those with a university degree, underlining challenges around information inequality. Some of the ‘rally around the flag’ effect seen earlier in the crisis is dissipating, but not equally so for all institutions. Trust in news organisations has declined by an average of eight percentage points (pp), but trust in national government has declined by an average of 13pp. In most countries covered, national health authorities, global health authorities, and scientists, doctors, or other health experts, remain highly and broadly trusted, though this trust has declined somewhat too, especially in Argentina and the United States. The trust gap between coronavirus information from news organisations and information on different kinds of platforms remains pronounced. On average, the gap between news organisations and social media is 21pp, between news and video sites 22pp, and between news and messaging applications 28pp. The gap is six points on average between news and search engines, but in Japan the gap is not statistically significant, and in Argentina and Brazil search engines are trusted more for news and information about COVID-19." (Executive summary, page 7)
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"La primera parte invita a reflexionar sobre los criterios de noticiabilidad y el uso de emociones en los contenidos comunicacionales, explora formas discursivas, propone una estructura de construcción de héroes y plantea algunas interrogantes para identificar estereotipos y falsos paradigmas en l
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as comunicaciones. La segunda parte está orientada hacia el lenguaje, la evolución del concepto de discapacidad y sus diferentes modelos. Asimismo, se sugieren ejemplos para reflexionar respecto al contenido y abarca algunas pinceladas mínimas de análisis del discurso y fundamentos de lingüística. En la tercera parte se expone un análisis crítico sobre el tratamiento de informaciones relativas a personas con discapacidad en el contexto dominicano, se presentan los resultados de un levantamiento hecho por nuestro equipo en los periódicos El Nuevo Diario, Hoy, Listín Diario, El Caribe y Diario Libre sobre el caso de La Lotería. El abordaje del estudio es propositivo, analiza conceptos y las interpretaciones narrativas que estos sugieren, invita a reflexionar respecto a cómo se construyen los relatos sociales a través de los canales de comunicación utilizados en los espacios periodísticos y organizacionales." (Página 7)
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"This article presents new empirical insights into what people do with conspiracy theories during crises. By suppressing the impulse to distinguish between truth and falsehood, which has characterized most scholarship on the COVID-19 “infodemic,” and engaging with claims surrounding two popular
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COVID-19 conspiracies—on 5G and on Bill Gates—in South Africa and Nigeria, we illustrate how conspiracies morph as they interact with different socio-political contexts. Drawing on a mixed-method analysis of more than 6 million tweets, we examine how, in each country, conspiracies have uniquely intersected with longer-term discourses and political projects. In Nigeria, the two conspiracies were both seized as opportunities to extend criticism to the ruling party. In South Africa, they produced distinctive responses: while the 5G conspiracy had limited buy-in, the Gates conspiracy resonated with deep-rooted resentment toward the West, corporate interests, and what is seen as a paternalistic attitude of some external actors toward Africa. These findings stress the importance of taking conspiracy theories seriously, rather than dismissing them simply as negative externalities of digital ecosystems. Situating conspiracies in specific dynamics of trust and mistrust can make an important difference when designing responses that are not limited to broadcasting truthful information, but can also enable interventions that account for deeply rooted sentiments of suspicion toward specific issues and actors, which can vary significantly across communities." (Abstract)
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"We review 100 articles published from 2000 to early 2020 that research aspects of vaccine hesitancy in online communication spaces and identify several gaps in the literature prior to the COVID-19 pandemic. These gaps relate to five areas: disciplinary focus; specific vaccine, condition, or disease
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focus; stakeholders and implications; research methodology; and geographical coverage. Our findings show that we entered the global pandemic vaccination effort without a thorough understanding of how levels of confidence and hesitancy might differ across conditions and vaccines, geographical areas, and platforms, or how they might change over time. In addition, little was known about the role of platforms, platforms’ politics, and specific sociotechnical affordances in the spread of vaccine hesitancy and the associated issue of misinformation online." (Abstract)
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"The size of China’s State-owned media’s operations in Africa has grown significantly since the early 2000s. Previous research on the impact of increased Sino-African mediated engagements has been inconclusive. Some researchers hold that public opinion toward China in African nations has been im
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proving because of the increased media presence. Others argue that the impact is rather limited, particularly when it comes to affecting how African media cover China-related stories. This article contributes to this debate by exploring the extent to which news media in 30 African countries relied on Chinese news sources to cover China and the COVID-19 outbreak during the first-half of 2020. By computationally analyzing a corpus of 500,000 written news stories, this paper shows that, compared to other major global players (e.g. Reuters, AFP), content distributed by Chinese media (e.g. Xinhua, China Daily) is much less likely to be used by African news organizations, both in English and French speaking countries. The analysis also reveals a gap in the prevailing themes in Chinese and African media’s coverage of the pandemic. The implications of these findings for the sub-field of Sino-African media relations, and the study of global news flows are discussed." (Abstract)
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"This resource presents options for adapting gender-based violence (GBV) case management in the context of the COVID-19 pandemic so that survivors can continue to access and receive safe and confidential services. It focuses specifically on phone-based case management. In this resource, phone-based
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case management is defined as case management that caseworkers provide over the phone to existing clients (or, in some cases when resources, safety and referral processes allow, new clients through direct referrals). It may be accessed through appointments agreed upon by the survivor and caseworker or through survivor-initiated calls when the caseworker is available (i.e., not open to the general public, or operating all hours). This resource also provides recommendations for scaling up hotlines as a strategy for meeting urgent support and referral needs of survivors and those at risk." (Page 4)
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