"In 2020 Internews launched the Rooted in Trust project to counter rumors and misinformation about COVID-19. They commissioned Translators without Borders (TWB) to map community radio stations and investigate the language and translation challenges community radio broadcasters face when relaying off
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icial COVID-19 risk communication to their audience. To better understand these challenges, TWB conducted a survey and interviews with 65 community radio broadcasters, representing a quarter of all community radio stations across Afghanistan. Based on our survey, we mapped community radio stations and the reach of each radio signal to estimate overall radio coverage across the country. Where possible, we triangulated our findings with data from Internews’ Information Ecosystem Assessment in Kabul, Kandahar, and Herat. Community radio stations remain an important source of information, especially for rural populations, less literate individuals, and in remote provinces. During public health emergencies, broadcasters can turn into health communicators and support the relay of risk communication, but they face several challenges.
• Radio signals don’t cover all provinces: Based on the radio signals we were able to map, radio coverage doesn’t reach people equally across the country. Speakers of marginalized languages have especially limited access to radio broadcasts. Relative to population density, speakers of Turkmeni, Brahui, Balochi, and Uzbeki have especially limited access to radio broadcasts.
• Few broadcasts are in languages other than Dari and Pashto: Dari and Pashto are the main broadcasting languages, but not everyone understands them. Broadcasts in other languages are largely limited to adverts, short audio clips, and sporadic language mixing in talk shows and call-in shows. Dedicated programs providing in-depth information in another language are rare.
• Language barriers reduce the quality and timeliness of broadcasts: Community radio stations lack resources and translation capacity to broadcast in languages other than Dari or Pashto. As a result, some important information is delayed, and some is never broadcast at all. The quality and level of detail of broadcasts in other languages is also reduced.
• Broadcasters face difficulties accessing available information: Most community radio stations have limited access to the internet and experience electricity failures. This makes accessing and validating available information on COVID 19 extremely difficult. Also, background information is often passed to broadcasters in English, but with limited internet access this information can’t readily be translated.
• Information needs to be provided in plain language: Broadcasters don’t relay information that uses complicated language or technical and medical terms. New terms and complex new information around medical issues need to be rewritten and presented in plain language for a general audience. Yet community radio stations often can’t provide plain-language editing, so don’t relay more complex information." (Overview, page 1)
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"We illustrate the principles and processes of gender transformative communication by presenting a case study of a long-running social change initiative spearheaded by Minga Perú, a community-based organization in the Peruvian Amazon. Applying a gender and power lens, we illustrate how communicatio
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n transforms existing gender structures. Specifically, we analyze the monumental shifts that are occurring in roles, norms, hierarchies and relationships between women and men in the Peruvian Amazon emanating from Minga’s gender transformative approach. Our analysis highlights gendered shifts at the individual, family, community and institutional level. Through our analysis we outline a communicative process for gender transformation, highlighting how the Minga approach contributes to multiple gender-related outcomes across health, violence, participation, agency and decision-making. We argue that each component of Minga’s process is essentially communicative in nature. Simply put, communication serves as both a means and an end to achieving gender transformation." (Abstract)
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"Russia recycled previous narratives and exacerbated tensions in Western society while attempting some propaganda about Russian scientific prowess. Russia’s approach evolved little; it recycled previous narratives, spreading a broad range of COVID-19 disinformation. Evidence supports the theory th
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at Russia seeks to strengthen itself in relative terms by weakening the West, while China seeks to strengthen itself in absolute terms. The Kremlin and the CCP learned from each other. While limited evidence exists of explicit cooperation, instances of narrative overlap and circular amplification of disinformation show that China is following a Russian playbook with Chinese characteristics. Russia is simultaneously learning from the Chinese approach. The largest difference between China and Russia’s information warfare tactics remains China’s insistence on narrative consistency, compared with Russia’s “firehose of falsehoods” strategy. Even with substantially greater resources, this largely prevents Chinese narratives from swaying public opinion or polarizing societies." (Executive summary)
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"Internews in South Sudan has now been on the ground for 7 months, providing lifesaving information about the COVID-19 pandemic to at risk and affected populations, including to refugees, IDPs and those living in PoCs. With the publication of our 10th Lugara newsletter we would like to first say tha
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nk you for reading our bulletins! Even though our project is coming to an end, Internews will continue to mainstream COVID-19 in to existing programs and interventions as part of the national COVID-19 response transition plan. We are eager to hear from you on how any future Internews newsletters could best serve communities and partners – please send us your feedback on what you gained from Lugara and other topics of interest we could consider. Through the publication of the Lugara COVID-19 Media bulletins (you can find an overview of all our published resources below), we have sought to strengthen the quality of communications around COVID-19 and response mechanisms. We have collaborated with local media by building their capacity to gather, analyze, assess, and report accurate and timely COVID-19 related information." (Page 1)
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"BBC Media Action is helping to reduce the transmission of the coronavirus in Afghanistan by using a media campaign to encourage uptake of preventive behaviours. Informed by research the project’s media outputs aim to help reduce the transmission of the coronavirus by encouraging take up of the fo
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llowing behaviours: Handwashing with soap and water more frequently; Disinfecting high touch surfaces; Catching coughs and sneezes; Maintaining a physical distance from people that you don’t live with. The campaign features: Seventeen (17) video and 18 audio PSAs distributed on TV, social media and radio featuring a little girl and her family who urges everyone to follow preventive behaviours to reduce the chance of getting the Coronavirus and escape the fate of losing loved ones, like she had, losing her father. Six different PSAs produced in Dari, Pashto and Uzbek languages, and distributed across national and local radio and TV stations as well as on Facebook. Forty (40) five minute episodes of a fast fiction radio drama targeting the nomadic Kuchi population were also produced and distributed on radio, interactive voice response (IVR) and Facebook.
Impact: A Reach and Engagement survey was conducted in February and March 2021 of a nationally representative sample with 2,729 men and women aged 18 years and above, from settled urban and rural areas of 16 provinces of all eight geographic regions. In addition, 273 interviews were conducted with Kuchis (nomads). The survey’s primary goals were to gauge how successful the PSAs were in terms of reaching their intended targets and what the impact of the PSAs were, in terms of audiences’ knowledge and take up of preventative measures. The survey has shown that approximately 7.6 million have listened to or watched at least one of the PSAs or drama episodes (46% of the Afghanistan’s adult population). About three quarters of the audience (74%) reported to have discussed the PSAs with other people." (Page 1)
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"In this manual, we discuss key disability issues, key messages and principles for journalists wanting to support the human rights of Africans with disabilities. The manual also deals with terminology - it is about using words and that puts the person rather than the disability first. Jounalists wil
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l learn how to create disability programs that resonate with their audiences and encourage wider PwDs (Persons with Disability) participation at every level of the society despite the barriers they must deal with [...] This manual has been developed for handling the workshops based on the contents of the guide. It provides guidelines and tools for a three-day workshop on the guide." (Pages 3-4)
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"Over the past decade, philanthropic organisations have poured millions of dollars into different specialised forms of journalism in Africa. While these new specialised forms of journalism are aimed at addressing existing gaps in news reporting on the continent, there has been growing concern over t
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he potential effects this has on the practice of journalism. This study explores the rise in philanthropy-funded journalism and analyses its broader implications for the practice of journalism in South Africa, focusing on the weekly Mail & Guardian newspaper and its two off-shoots, AmaBhungane Centre for Investigative Journalism and Bhekisisa Centre for Health Journalism. It is based on a combination of informant interviews with editors and managers of these three entities, secondary research, as well as analysis of documents from these entities." (Abstract)
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"Mittels einer Onlineumfrage und Publikumsgesprächen wurde bei seh- und hörbeeinträchtigten Personen ermittelt, welche Medienangebote sie nutzen und wie sie diese beurteilen. Die barrierefreien Angebote im öffentlich-rechtlichen Rundfunk werden grundsätzlich sehr geschätzt. Es wird aber auch V
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erbesserungspotenzial und der Wunsch nach einer Ausweitung der Angebote benannt. Auch konkrete Informationen über barrierefreie Angebote gilt es zu optimieren." (Seite 109)
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"Adherence to protectiv emeasures is a major component of COVID-19 epidemic control. COVID-19 health literacy is a major driver of this adherence, and the evaluation of health literacy levels is the basis for designing an effective communication strategy. We conducted a quantitative socio-anthropolo
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gical study of the knowledge of the severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) infection and perception of the prevention messages in Burkina Faso, Cabo Verde, Guinea-Bissau, Ivory Coast, and Sierra Leone. There are widespread erroneous ideas regarding the transmission of and the protection against COVID-19. The majority of people are unaware that asymptomatic individuals can transmit the virus. Knowledge of the risk factors for severe disease is not sufficient, and the majority of individuals fear contracting COVID-19 by visiting a health center. Our study also shows the achievements of communication campaigns on several aspects: almost everybody has heard of the virus and heard or read the messages on the protective measures and a large majority of people think that these measures are effective against COVID-19. Based on these results, we propose a communication strategy that will emphasize that asymptomatic individuals can transmit the virus, emphasize the risk factors, reassure individuals regarding the safety of frequenting health centers, and design specific messages targeting young populations." (Abstract)
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"This paper asks: How do fact-checkers combat/halt Covid-19 myths and misconceptions in the Democratic Republic of Congo and the Central African Republic? How do they engage in social media networks toward sense-giving and sharing corrective information? It discusses two cases of online media projec
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ts, ‘Congo Check’ and ‘Talato’, led by independent journalists that combine fact-checking skills when communicating the pandemic and attempt to engage civil society to better consume information. The data collection comprises of interviews with the journalists, as well as the Twitter handling of these projects. This study sheds light to how independent voluntary initiatives can foster the correction of Covid-19 myths and misconceptions in their localities." (Abstract)
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"Journalists play a critical role in the dissemination of health information to the public. This chapter explores the challenges created by COVID-19 for journalists in Pakistan. It also examines how the pandemic has shed light on the disparities and safety risks in the Pakistani journalism and expos
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ed fault lines in journalism practices in the country. The authors randomly selected 50 profiles of journalists from the Khyber Pakhtunkhwa province of Pakistan and analyzed the publicly available posts they created or shared on their profiles (n= 823). They found that the journalists were mainly concerned about their own well-being and the well-being of their families. They received threats for covering COVID-19 related stories. They were not trained enough to cover a health crisis like COVID-19, and therefore, a majority of the journalists did not follow standard operating procedures outlined by the Government of Pakistan. They suggest that the Government of Pakistan view these journalists as essential workers and frame precautions from healthcare organizations." (Abstract)
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"This article explores the uses of sources in coverage of the COVID-19 pandemic in social media posts of mainstream news organizations in Brazil, Chile, Germany, Mexico, Spain, the U.K., and the U.S. Based on computational content analysis, our study analyzes the sources and actors present in more t
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han 940,000 posts on COVID-19 published in the 227 Facebook, Instagram, and Twitter accounts of 78 sampled news outlets between January 1 and December 31 of 2020, comparing their relative importance across countries, across media platforms, and across time as the pandemic evolved in each country. The analysis shows the dominance of political sources across countries and platforms, particularly in Latin America, demonstrating a strong role of the state in constructing pandemic news and suggesting that mainstream news organizations' social media posts maintain a strong elite orientation. Health sources were also prominent — consistent with the defining role of biomedical authority in health coverage—, while significant diversity of sources, including citizen sources, emerged as the pandemic went on. Our results also revealed that the use of specific sources significantly varied over time. These variations tend to go hand in hand with specific global milestones of the pandemic." (Abstract)
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"Influenza and COVID-19 are infectious diseases with significant burdens. Information and awareness on preventative techniques can be spread through the use of social media, which has become an increasingly utilized tool in recent years. This study developed a dynamic transmission model to investiga
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te the impact of social media, particularly tweets via the social networking platform, Twitter on the number of influenza and COVID-19 cases of infection and deaths. We modified the traditional Susceptible-Exposed-Infectious-Recovered (SEIR-V) model with an additional social media component, in order to increase the accuracy of transmission dynamics and gain insight on whether social media is a beneficial behavioral intervention for these infectious diseases. The analysis found that social media has a positive effect in mitigating the spread of contagious disease in terms of peak time, peak magnitude, total infected, and total death; and the results also showed that social media’s effect has a non-linear relationship with the reproduction number R 0 and it will be amplified when a vaccine is available. The findings indicate that social media is an integral part in the humanitarian logistics of pandemic and emergency preparedness, and contributes to the literature by informing best practices in the response to similar disasters." (Abstract)
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"The Chinese Communist Party (CCP) initially concealed information about the spread of the virus. Research suggests that they thereby delayed measures to alleviate the spread of the disease. At the same time, the CCP launched far-reaching efforts to silence domestic criticism. The CCP's efforts to r
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estore Beijing's tainted image both at home and abroad include attempts to export the blame for the virus via a wave of conspiracy theories, in a move that seems to be inspired by the Kremlin's well-known tactics. At the same time, Beijing has launched a highly visible global aid offensive, providing expertise, test kits and other essential medical equipment – not all of it for free, contrary to the CCP's media offensive – to a number of countries, including in Europe. Both Moscow and Beijing seem to be driving parallel information campaigns, conveying the overall message that democratic state actors are failing and that European citizens cannot trust their health systems, whereas their authoritarian systems can save the world." (Summary)
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"In this RISJ factsheet we identify some of the main types, sources, and claims of COVID-19 misinformation seen so far. We analyse a sample of 225 pieces of misinformation rated false or misleading by factcheckers and published in English between January and the end of March 2020, drawn from a colle
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ction of fact-checks maintained by First Draft News." (Key findings)
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"To ensure that mobile solutions are designed inclusively in humanitarian contexts, it is important that target users are involved as co-creators of the future they want. A human-centred design approach is one way to ensure that users’ perspectives are fully integrated into programme design. This
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approach is also useful for work involving marginalised populations, including refugees and people with disabilities, as these populations tend to have fewer opportunities to voice their experiences and influence decisionmaking processes. At the same time, they face complex systemic challenges. To shape solutions that will effectively address these challenges, their perspective is absolutely critical. Human-centred design research methodologies are well suited to the challenge because they bring the perspective of this end user to the forefront. This report documents the human-centred design process used in a project conducted in 2020 in Nairobi, Kenya. It includes research tools that can be used in other contexts, as well as the adaptations that were made to research tools to ensure they were inclusive. These are documented in the two page spreads below: Location Mapping, User Journeys, Communication Mapping, Future Me and Daily Diaries. These tools are followed by the main lessons learned, and recommendations for others who want to implement a similar process. More research should be conducted to better understand the experiences of people with disabilities in humanitarian contexts." (Executive summary)
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