Civic Engagement, Civil Society, Protest Movements
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"This working paper considers in detail how the hosts of and listeners to one call-in radio programme in Zambia were influenced by, resisted and co-opted the agendas of the sponsor that paid for its production. It develops a detailed case-study covering fifteen episodes of, ‘Let’s Be Responsible ... more

When and How Does Voice Matter? And How Do We Know?

In: Voice & Matter: Communication, Development and the Cultural Return
Göteborg: Nordicom (2016), pp. 117-128
"This chapter seeks to complicate our understanding of voice in development. It proposes that while it is important to consider not just voice, and the processes of valuing voice, it is also important to understand what voice and agency mean in the complexities of everyday life for populations who a ... more
"This book explores how personalized content and the inherent networked nature of the mobile media could and do lead to positive externalities in social progress in Asian societies. Empirical studies that examine uses of the mobile phone and apps (voice mailing, SMS, mobile social media, mobile Weib ... more
"This book probes the vitality, potentiality and ability of new communication and technological changes to drive online-based civil action across Africa. In a continent booming with mobile innovation and a plethora of social networking sites, the Internet is considered a powerful platform used by pr ... more

Participatory Action Research for Civic Engagement

In: Civic Media: Technology, Design, Practice
Cambridge, Mass; London: MIT Press (2016), pp. 563-580
"Increased political participation is seen as central to building accountability between citizens and leaders. Through debate and other factual programmes BBC Media Action uses media and communication to foster participation by providing information, stimulating discussion and enabling people to int ... more
"This article examines the role of participation in development through community radio. Ordinary people participate in community radio through programme production, financing, management and the daily operations of the station. This enables them to define the development problems faced by their com ... more

Case Study: The #YoSoy132 Movement in Mexico

In: Civic Media: Technology, Design, Practice
Cambridge, Mass; London: MIT Press (2016), pp. 501-511
"This guide helps to define what civic space is, its threats, challenges and the pivotal work being done across the world to protect and promote civic space. It seeks to identify, refine and explain the different groups and processes involved. Most importantly, it provides story ideas, angles, and p ... more
"We draw on insights from a two-year research project, Politics and Interactive Media in Africa (PiMA), and the related applied research pilot, Africa’s Voices, which worked with local radio stations in eight Sub-Saharan African countries. We examine the social and political significance of new op ... more
"El presente artículo aborda la construcción del Índice de Rentabilidad Social en Comunicación (IRSCOM), que pretende recoger valores ligados al funcionamiento de los medios audiovisuales, eludiendo la visión mercantilista, potenciando la participación ciudadana y la transparencia en su gesti ... more
"Our interest in this book is to examine the contribution of citizens’ movements to a uniquely intense period of policy reforms in public communication in Latin America during the 2000–2015 period. We examine a range of experiences of citizen participation to reshape media systems and change med ... more

Revisiting the Measurement of Political Participation for the Digital Age

In: Civic Media: Technology, Design, Practice
Cambridge, Mass; London: MIT Press (2016), pp. 539-562