Civic Engagement, Civil Society, Protest Movements
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"This paper discusses a number of ways in which media plays a part in increasing accountability. It draws on quantitative and qualitative data from BBC Media Action’s work in nine countries. It finds that: media can influence accountability by empowering people, creating opportunities for construc ... more
"Six years have gone by since the political upheaval that swept through many Middle East and North African (MENA) countries begun. Syria was caught in the grip of this revolutionary moment, one that drove the country from a peaceful popular mobilisation to a deadly fratricide civil war with no appar ... more
"This book argues that Internet diffusion and use in the Middle East enables meaningful micro-changes in citizens’ lives, even in states where no Arab Spring revolution occurred. Using ethnographic evidence and taking a comparative perspective, it presents a grass roots look at how new media use f ... more
"In a highly competitive media landscape, BBC Media Action’s governance programmes reached 52.8 million people in 2014 (and an estimated 64.6 million cumulatively), representing more than half the adult population of the country. One reason for this success was the brokering of radio partnerships ... more
"Five weeks prior to the 2011 general election in Liberia, women in randomly selected villages were allocated radios and organized into groups to listen regularly to radio programs on the electoral process broadcast by the United Nations Mission in Liberia (UNMIL). The field experiment was designed ... more
"This new book examines whether television can be used as a tool not just for capitalism, but for democracy. Throughout television’s history, activists have attempted to access it for that very reason. New technologies—cable, satellite, and the internet—provided brief openings for amateur and ... more
"The literature on the social uses of social technologies is substantial and expanding. Using over 400 sources, the current review outlines the key themes emerging from academic, grey literature and online material in this field. Much of this literature argues for the transformative power of social ... more
"The Cambodia Communication Assistance Project (CCAP) enables citizens to publicly express issues through media, and decision makers to respond to those issues raised, improving government accountability and transparency. CCAP provides two-way dialogue platforms for citizens to question sub-national ... more
"In April 2014, Boko Haram, a militant Islamist group, abducted over 200 Nigerian girls from the town of Chibok in Nigeria. The kidnapping caused global outrage and the local community responded by designing an online social media campaign they called "Bring Back Our Girls" that used Facebook and Tw ... more
"This book provides empirical analysis of the day-to-day use of online platforms by activists in Egypt and Kuwait. The research evaluates the importance of online platforms for effecting change and establishes a specific framework for doing so. Egypt and Kuwait were chosen because, since the mid-200 ... more
"El uso lúdico y libertario de las tecnologías digitales, iniciado por los primeros programadores y hacktivistas, se ha profundizado en las últimas décadas a partir de experiencias concretas que sorprenden en su irrupción y que contrastan con el desarrollo de estrategias tecnológicas para el c ... more
"This article presents and makes a case for the audience-Centred approach to media policymaking and research, and situates this discussion within the South African revision of the regulatory mechanism for the press. In South Africa the press accountability mechanism, the Press Council of South Afric ... more
"This ethnographic study explores how four alternative media projects in El Salvador integrated digital technologies-particularly social media-into their practices, and whether incorporating these technologies affected citizen participation not only in the media production process, but in a broader ... more

Participatory Action Research for Civic Engagement

In: Civic Media: Technology, Design, Practice
Cambridge, Mass; London: MIT Press (2016), pp. 563-580
"This working paper considers in detail how the hosts of and listeners to one call-in radio programme in Zambia were influenced by, resisted and co-opted the agendas of the sponsor that paid for its production. It develops a detailed case-study covering fifteen episodes of, ‘Let’s Be Responsible ... more