Civic Engagement, Civil Society, Protest Movements
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"Even at the most audience-informed organizations, journalists recognize the immense difficulty in making sense of what audience members and relevant experts know, particularly without presently available tools and ample staff. This work is hard, yet there is an increasing amount of interest in it. ... more

Social Media in Africa: An Emerging Force for Autocrats and Activists

In: Media and Mass Atrocity: The Rwanda Genocide and Beyond
Waterloo, Ontario: Centre for International Governance Innovation (2019), pp. 415-430
"The most extreme damage inflicted by social media can be seen in South Sudan. As documented in the chapter by Theo Dolan, social media in South Sudan has contributed to hatred and conflict among ethnic groups. Many investigators, including UN investigators, have warned that South Sudan's social med ... more
"The traditional financial models for news are dying. Could churches, environmental movements, and open source communities hold clues to its survival? We’re at a moment of profound transition and successive crisis for news. Our mission is to explore how membership models might help. A key takeaway ... more
"Scholars argue that contemporary movements in the age of social media are leaderless and self-organised. However, the concept of connective leadership has been put forward to highlight the need for movements to have figures who connect entities together. This study conducts a qualitative research o ... more
"Communication for Social Change: Context, Social Movements and the Digital is a critical introduction to communication for social change (CSC) theory. The book presents refreshingly new perspectives and specifically makes the case for CSC theory to factor in context, leanings from social movements ... more
"From 2008 to 2010, 3.6 million Brazilians took part in the “Ficha Limpa” movement to impact political corruption by ensuring that anyone who runs for office has a “clean record.” This case study on the combination of a grassroots social movement paired with the Avaaz global web movement’s ... more

Consumer Activism 2.0: Tools for Social Change

In: The Routledge Companion to Digital Consumption
London; New York: Routledge (2019), pp. 356-366
"To conclude, current Internet-based innovations, including Web 2.0 tools and the wherewithal to use these tools, have given consumers a new form of freedom, and voice. As such, they are more apt to start campaigns, expose social injustices, and demand change from the institutions concerned. We cont ... more
"Citizen science is a vast field. It covers the spectrum of research approaches and offers different methods for engaging volunteers with research in a variety of ways. Common to every citizen science project is a need to communicate with the public effectively. This to recruit and retain citizen sc ... more
"Drawing on over a dozen new empirical case studies – from Kenya to Somalia, South Africa to Tanzania – this collection explores how rapidly growing social media use is reshaping political engagement in Africa. But while social media has often been hailed as a liberating tool, the book demonstra ... more
"#identity is among the first scholarly books to address the positive and negative effects of Twitter on our contemporary world. Hailing from diverse scholarly fields, all contributors are affiliated with The Color of New Media, a scholarly collective based at the University of California, Berkeley. ... more
"Since the 1970s, Syrian cinema masters played a defining role in avant-garde filmmaking and political dissent against authoritarianism. After the outbreak of violence in 2011, an estimated 500,000 video clips were uploaded making it one of the first YouTubed revolutions in history. This book is the ... more
"Social media engagement alone can achieve limited results in promoting public accountability for police misconduct in Kenya, Tanzania and Uganda but can and has served as a valuable tool in this endeavour. The percentage of the population in Africa that engages in discussions on social media platfo ... more
"The premise of this research is that digital activism, like many other forms of online engagement work in an ecosystem. And just like the success of a species is largely dependent on environmental factors, and its reaction to those circumstances, so does the success of a digital activist platform. ... more
"In this report, I have provided a glimpse of the ways in which innovative media outlets act as political agents in their current contexts, through their expressed positions, their content, and the forms in which they publish. Further work is needed to more fully describe the editorial sensibilities ... more
"Son cuatro los capítulos que acá se incluyen que reúnen teoría, conceptos, casos, iniciativas, datos, ejemplos y, por supuesto, reflexión y análisis. Los capítulos abarcan: 1. Definiciones sobre Democracia Digital. Se revisa de manera teórica, clara y concisa lo que es la Democracia Digital ... more