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Fairwork Indonesia Ratings 2023: Labour Standards in the Platform Economy

Oxford; Berlin: Fairwork (2023), 39 pp.

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Intégrité de l’information sur les plateformes numériques

Nations Unies (2023), 29 pp.

"[...] la présente note d’orientation expose les principes potentiels d’un code de conduite qui aidera à guider les États Membres, les plateformes numériques et les autres parties prenantes dans les efforts qu’ils déploient pour rendre l’espace numérique plus inclusif et plus sûr pour ... more

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Fairwork Kenya Ratings 2023: The Promise and Peril of Platform Work in the Kenyan Platform Economy

Oxford; Berlin: Fairwork (2023), 39 pp.

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Digital platforms as socio-cultural artifacts: Developing digital methods for cultural research

Stefania Vicari, Daniel Kirby

Information, Communication & Society, volume 26, issue 9 (2023), pp. 1733-1755

"Social media platforms are increasingly looked at as means to investigate social phenomena like collective events, issues or causes. Digital methods – techniques exclusively focused on online data and shaped by the environment hosting these data – have become part and parcel of these investigat ... more

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Guidelines for the Governance of Digital Platforms: Safeguarding Freedom of Expression and Access to Information Through a Multi-Stakeholder Approach

Paris: UNESCO (2023), 58 pp.

"The Guidelines outline a set of duties, responsibilities and roles for States, digital platforms, intergovernmental organizations, civil society, media, academia, the technical community and other stakeholders to enable the environment where freedom of expression and information are in the core of ... more

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Towards Digital Platforms and Public Purpose

Harvard Kennedy School (2023), 35 pp.

"This paper serves as a summary report for the Democracy and Internet Governance Initiative, a two-year joint initiative between Harvard Kennedy School’s Belfer Center for Science and International Affairs and Shorenstein Center on Media, Politics, and Public Policy. It delves into the rationale a ... more

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“Shadowbanning is not a thing”: Black box gaslighting and the power to independently know and credibly critique algorithms

Kelley Cotter

Information, Communication & Society, volume 26, issue 6 (2023), pp. 1226-1243

"Efforts to govern algorithms have centerd the ‘black box problem,’or the opacity of algorithms resulting from corporate secrecy and technical complexity. In this article, I conceptualize a related and equally fundamental challenge for governance efforts: black box gaslighting. Black box gasligh ... more

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Gender and Platform Work: Beyond Technosolutionism

Oxford; Berlin: Fairwork (2023), 47 pp.

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Fairwork Bangladesh Ratings 2023: Is it a Time for a Regulatory Framework?

Dhaka; Oxford: DataSense; iSocial; Fairwork (2023), 47 pp.

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Community Stewards and Social Cohesion in Digital Spaces

Search for Common Ground (2023), 27 pp.

"[...] There are 70 million individuals who are administrators of Facebook groups. Many more coordinate groups across other platforms such as WhatsApp, Signal, and others, which are often run on mobile devices - with a global user base of 5.34 billion unique mobile users. Group administrators and mo ... derators act as “community stewards.” They are individuals in charge of reviewing user-generated content to ensure users adhere to rules, regulations, and community standards of social media platforms. They hold tremendous influence over the experience of their users, but they often step into these roles without fully understanding the scope of responsibilities they are taking on. Many community stewards describe their role as a “labor of love,” representing a substantial opportunity to catalyze large-scale, positive social change across societies. Yet, they face many challenges. Stewards cite myriad challenges, risks, rewards, and opportunities they face in managing their online groups and pages. This report focuses on the role of community stewards in promoting healthier relationships in their online and digital groups in conflict-affected and fragile countries. There is growing evidence of the societal impacts stewards are driving through their platforms, such as mobilizing aid during crises, raising awareness on important issues, and fostering solutions to community challenges. Given their unique reach, influence, and trust, community stewards hold great potential to not only mobilize positive social change, but also to foster connection and belonging in a way that positively transforms relationships and disrupts the toxic polarization that divides societies and fuels violence. The potential of community stewards is clear; it is less clear how civil society, the private sector, governments, and others can best support and scale up this potential. Understanding the needs and incentives of community stewards to proactively use their roles for building healthier online (and offline) communities can help build on what works. Understanding the barriers and challenges they face in doing so, will serve as critical entry points for mobilizing the right support to stewards. This report looks to uncover the barriers and opportunities that stewards face in their efforts to build healthier and safer online communities in conflict-affected and fragile places." (Introduction) more

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Case law on content moderation and freedom of expression

Erik Tuchtfeld

New York: Columbia University, Global Freedom of Expression (2023), 23 pp.

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Meta’s Broken Promises: Systemic Censorship of Palestine Content on Instagram and Facebook

Deborah Brown, Rasha Younes

Human Rights Watch (2023), 68 pp.

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Platform://Democracy: Perspectives on Platform Power, Public Values and the Potential of Social Media Councils

Matthias C. Kettemann, Wolfgang Schulz (eds.)

Hamburg: Leibniz Institut für Medienforschung (2023), 204 pp.

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The politics of platformization: Amsterdam dialogues on platform theory

Gianmarco Cristofari

Amsterdam: Institute of Network Cultures (2023), 215 pp.

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Fairwork Colombia Ratings 2023: The Mobilities of Gig Work in Colombia

Oxford; Berlin: Fairwork (2023), 39 pp.

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Fairwork Uruguay Puntuaciones 2023: La Precariedad Laboral versus la Promesa de Flexibilidad y Autonomía en la Economía de Plataformas

Oxford; Berlin: Fairwork (2023), 43 pp.

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Making sense of the Digital Services Act: How to define platforms' systemic risks to democracy

Michele Loi

Berlin: Algorithm Watch (2023), 21 pp.

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Digital Platform Governance and the Challenges for Trust and Safety. Part 2: Platform's Own Policies and Practices: What Problems Need Changing?

Research ICT Africa; UNESCO (2023), 7 pp.

"Platform policies lack clarity about the relationship between them, and also about how policies should be applied at global and local levels. How platforms understand and identify harms is insufficiently mapped to human rights standards, and there is a gap in how policy elements should deal with di ... more

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Fairwork Brazil Ratings 2023: Still Pursuing Decent Work in the Platform Economy

Oxford; Berlin: Fairwork (2023), 47 pp.

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Societal Divides as a Taxable Negative Externality of Digital Platforms: An Exploration of the Rationale for Regulating Algorithmically Mediated Platforms Differently

Helena Puig Larrauri

Ashoka's Tech & Humanity (2023), 22 pp.