"1. The media development community should work within individual media houses to create in-house, publicly reported complaint systems rather than relying solely on outside press councils to do the job. 2. Funding groups should encourage media criticism, in forms such as local journalism reviews. 3. Press councils and ombudsmen should be adequately funded from a variety of sources (NGOs, media organizations, international donors) while safe-guarding their independence. 4. In the establishment of a press council, there must be an effective mechanism to avoid, or greatly reduce, the possibility that complainants will take advantage of defamation laws and take their issues to court rather than to the council. 5. To be effective, press councils and ombudsmen should focus on journalistic standards: ethical behavior (such as not accepting payment for stories), fairness, balance, and using appropriate and varied sources for information." (Summary of recommendations, page 7)