"This report examines self-regulation in challenging times. Journalism is increasingly a single stream of information disseminated simultaneously across different platforms of media, but its regulation remains dominated by old-fashioned notions of how media work. Usually there are two ways of regulating journalism at national level: a voluntary system for the press and legal controls over broadcasting. These structures were created for yesterday’s media landscape and are increasingly out of date. Today’s digital journalists work on video, print and audio simultaneously. That’s why it makes sense to have only one national regulator, and one that covers all platforms of journalism. Another testing issue is the question of funding. Ideally, journalists and media should pay the bills for press councils, but in these cash-strapped days can media continue to afford it? Increasingly, the answer is no. So who will pay in future? Perhaps we should think about using public funds, after all, independent regulation of media is a public interest activity. But if we use taxpayers’ money how do we ensure it won’t compromise editorial independence? Finally, as this report shows, making self-regulation work at enterprise level is perhaps what counts most. Building trust with the audience should be an issue in every newsroom and the growth in the number of in-house ombudsmen or readers’ editors is a welcome sign that more media are taking the issue seriously. However, in the face of editorial cuts some managements still question money being channelled into cleaning up the mistakes of the newsroom. But as this report illustrates, keeping journalism honest is money well spent for media and, for the public at large, it’s a good investment in democracy." (Introduction, page v)