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Digital Ecosystem Country Assessment (DECA): Ghana

Reyn Anderson, Yaroslav Eferin, Kate Gromova, Vlad Manoil, Victor Teppeh

USAID, Digital Frontiers Project, external version (2024), 149 pp.

"Ghana is among Sub-Saharan Africa’s leaders in digital transformation. Over the past decade, the government has put the key institutions, legislative frameworks, strategies, and policies in place that are necessary to drive change. The Ministry of Communications and Digitalization leads and coord ... inates development and implementation of a core set of policies and strategies that are digitally transforming the government, economy, and society. The ICT for Accelerated Development (ICT4AD) Policy has guided this journey for more than a decade. A new Digital Economy Policy is drafted and under review to drive the next stage of Ghana’s digital development. The National Financial Inclusion and Development Strategy and the National Cyber Security Policy and Strategy have also been key. Ghana adopted an inclusive approach to developing its cybersecurity strategy, which contributed to improved cybersecurity capacity and considered citizens’ online safety and freedoms. However, a clear strategy for protecting critical national infrastructure is missing. Ghana has been a pioneer and champion of digital government transformation in West Africa over the past decade, with funding and support from the World Bank. Important whole-of-government platforms and services have been put in place, including the Government Wide Area Network (GWAN), which provides internet connection to more than 1,000 district assemblies, hospitals, police stations, and post offices across the country; a National Data Center; the Smart workplace suite, which includes email and productivity tools for government employees; and Ghana.gov portal, a one-stop-shop for citizen services. Still, digital government transformation is incomplete. Easy, efficient, online government services are in demand, but the Ghana.gov portal options are limited, and most major government service providers have their own separate online services portals. The national identity Ghana Card could enhance digital service delivery by providing a universally recognized, secure, and easy-to-use means of digital identification and authentication for citizens when accessing both public and private digital services, but the current identification system is not integrated with other government-operated databases, significantly reducing its many potential applications. The Regional Coordinating Councils, and metropolitan, municipal, and district assemblies (MMDAs) are just now embarking on the digital transformation journey. The Ministry of Local Government and Rural Development coordinates their efforts. Challenges for Ghana’s remaining efforts at digital government transformation include adequate funding to manage and maintain its connectivity and data center infrastructure, affordable internet for regional governments, inadequate digital literacy and skills among mid-level and regional staff, or related national training programs. A big skill gap exists in cybersecurity; Ghana faces a deficit of skilled cybersecurity professionals. The government also needs to improve efforts at stakeholder engagement and awareness-raising when developing new policy proposals." (Executive summary, pages 11-12) more

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Communications, media and internet concentration in India 2019-2021
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Adrian Athique, Vigneswara Ilavarasan, Vibodh Parthasarathi, Tamanna Sharma, Pradip Thomas, M. Vyshakh

Global Media & Internet Concentration Project (GMIC) (2024), iii, 88 pp.

"During the survey period of 2019-2021, the Indian media economy grew by 21% to reach gross revenues of $US 66.52bn (excluding publishing). The overall pattern of growth was unevenly distributed across four component divisions: telecoms and internet infrastructure with growth of 23% (2021 revenues o ... more

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Communications, media and internet concentration in China, 2019-2021

Min Jiang, Xiaofei Han, Jing Zhang

Global Media & Internet Concentration Project (GMIC);Carleton University (2024), iv, 58 pp.

"Broadly speaking, the Chinese media and internet economy experienced considerable growth from $524.17 billion in 2019 to $652.11 billion in 2021, despite the inhibiting impact of the COVID pandemic on growth in many sectors of the global economy. The Chinese media and internet economy— estimated ... more

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Communications, media and internet concentration in Mexico, 2019-2021

Rodrigo Gómez, Argelia Muñoz-Larroa, Orlando Rizo Mendoza, Carlos Pérez Cerón

Global Media & Internet Concentration Project (GMIC) (2024), 55 pp.

"The analysis in this report relies on a detailed and comprehensive analysis across 22 distinct markets within three broad sets of industries: (a) Telecommunications and internet access, (b) Online and traditional media services, and (c) Core internet sectors. Through this structured approach, the r ... more

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Communications, media and internet concentration in Turkey, 2019-2021

Bilge Yesil, Sinem Aydinli

Global Media & Internet Concentration Project (GMIC) (2024), 54 pp.

"Turkey’s network media economy witnessed substantial growth between 2019 and 2021, especially in the wireless, digital music, digital games, and internet advertising sectors. All told, revenue increased sharply over this period from TRY 65.7 billion to TRY 95.1 billion. This, in turn, was nearly ... more

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Communications, media and internet concentration in Chile, 2019-2021

Guillermo Mastrini, Martín Becerra, Ana Bizberge, Ornela Carboni, Agustín Espada, Florencia Sosa

Global Media & Internet Concentration Project (GMIC) (2024), 27 pp.

"Between 2019 and 2021, the combined income of all the sectors studied increased by 44%. The sector with the most significant percentage growth is internet advertising, impacting other traditional media industries (newspapers, radio, and television) which have experienced a decrease in relative mark ... more

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Media Market Analysis: Armenia

Internews;Zinc Network;USAID (2024), 42 pp.

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Digital Ecosystem Country Assessment (DECA): Bangladesh

Mohammad Ashrafuzzaman, Raiyan Kabir, Connor Mackenzie, Olga Morawczynski

USAID, Digital Frontiers Project (2023), 116 pp.

"The Bangladesh Digital Ecosystem Country Assessment (DECA) report presents the findings and recommendations of the Bangladesh DECA. It outlines the key aspects of Bangladesh's digital ecosystem and provides 10 recommendations for creating a more inclusive, safe, and enabling environment. Guided by ... three USAID/Bangladesh priorities, which include i ) improved democratic systems that promote transparency, accountability, and integrity; ii) enhanced opportunities for an inclusive, healthy, educated society, and a robust economy; and iii) strengthened resilience to shocks and stressors, the DECA process included desk research, consultations with USAID/Bangladesh technical offices, and 81 key informant interviews with stakeholders from civil society, academia, and the private and public sectors. Key findings include: Bangladesh’s digital ecosystem has steadily evolved over the last decade; the Government of Bangladesh (GoB)'s Vision 2021 and Vision 2041 underscore the importance of Digital Bangladesh and have been drivers for digital transformation across the country. However, undefined roadmaps and uneven knowledge of digitalization among government officials undermine GoB’s efforts; limited digital literacy is a key barrier across all aspects of the ecosystem; connectivity is affected by poor quality of services and lack of affordable data; a growing ecosystem of locally relevant content is key to closing the usage gap; barriers in terms of funding and understanding user needs remain; Bangladesh ranks Number One in South Asia on the e-government academy’s National Cybersecurity Index (NCSI) in terms of the availability of necessary laws and policy, but there is significant room for improvement when it comes to the strength of implementation across the ecosystem; misinformation and disinformation are widespread in the digital sphere; mobile financial services are expansive in Bangladesh and increasingly inclusive; e-commerce and the tech startup environment have grown quickly due to an increase in international and domestic investments and an active private sector; an expansive digital talent pool exists, but they are not trained to their fullest potential, hindering their income potential and Bangladesh’s growth trajectory." (https://www.usaid.gov/digital-development) more

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Digital Ecosystem Country Assessment (DECA): El Salvador

Raiyan Kabir, Iris Palma, Peter Johnson

USAID, Digital Frontiers Project (2023), 90 pp.

"The El Salvador Digital Ecosystem Country Assessment (DECA) report presents the findings and recommendations of the El Salvador DECA. It outlines the key aspects of El Salvador’s digital ecosystem and provides 10 recommendations for creating a more inclusive, safe, and enabling environment. Guide ... more

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Gateways: Comparing Digital Communication Systems in Nordic Welfare States

Signe Sophus Lai, Sofie Flensburg

Göteborg: Nordicom, University of Gothenburg (2023), 205 pp.

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Digital Ecosystem Country Assessment (DECA): Guatemala

Liliana Fernandez, Julio Herrera, Sergio Martinez, Susannah Horton

USAID, Digital Frontiers Project (2023), 112 pp.

"The Guatemala DECA report presents the findings and recommendations of the Guatemala DECA. It outlines the key aspects of Guatemala’s digital ecosystem and provides nine recommendations for creating a more inclusive, safe, and enabling environment. Guided by USAID/Guatemala priorities: i) partner ... more

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Mapping of Actors: Identification of Potential Cooperation Partners for Media Outlets in the Western Balkans

Amra Kapo

Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ);Internews;Deutsche Welle DW Akademie (2023), 59 pp.

"In this study we identify and elaborate at least six components of the digital media ecosystem: (1) content creators and distributors; (2) consumers/users; (3) monetization channels; (4) advertising networks, (5) data analytics and insights and (6) social media, streaming and e-commerce platforms. ... Qualitative findings have revealed four major traits of the digital media ecosystem in Western Balkans: (1) market underdevelopment (the market significantly lags behind the developed countries); (2) financial constraints (media outlets are not resourceful enough and lack funding to use advanced services digital media ecosystem offers); (3) media dynamics and technological uptake (traditional media outlets recognize the opportunity in digital media and mostly possess digital channels as secondary screens to their main formats, with larger media also utilizing the opportunities of YouTube and podcast format); (4) driven by donors or media outside of WB (independent media outlets are mainly driven by donors and external investments. Furthermore, the main reasons for slower progress in the media landscape and with media outlets in Western Balkans are identified in the study, namely: (1) economic challenges, (2) lack of infrastructure, (3) regulatory environment, (3) media ownership and control, (4) lack of training and skills and (5) monetization challenges. Each of these reasons are elaborated, with the support of arguments from the primary study. Comprehensive maps of media outlets and IT companies in the Western Balkans are created, with detailed lists of both categories provided. Here, it can be concluded that there are plenty of actors in both sectors as well as the sector is growing. The study further groups media outlets into three main categories, taking the level of digital transformation and technology adoption: (1) advanced media outlets, (2) media outlets undergoing transformation, and (3) traditional media outlets. In terms of IT companies, and general in the IT sector, which is very prolific in the region, the study selected ones that demonstrate innovativeness and an advanced assortment of services and products, positioning them as potential collaborators for media outlets seeking to improve their digital presence, engagement strategies, and content delivery mechanisms." (Executive summary, pages 1-2) more

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Digital Ecosystem Country Assessment (DECA): Tanzania

Goodiel Moshi, Muriuk Mureithi, Judyth Engels, Susannah Horto

USAID, Digital Frontiers Project (2023), 123 pp.

"The Tanzania DECA report presents the findings and recommendations of the Tanzania DECA. It outlines the key aspects of Tanzania’s digital ecosystem and provides 13 recommendations for creating a more inclusive, safe, and enabling environment. Guided by USAID/Tanzania priorities: i) foundational ... more

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Digital Ecosystem Country Assessment (DECA): Honduras

Ariel Magid, Mauricio Bastien Olvera, Jacqueline Foelster, Wendy Alas

USAID, Digital Frontiers Project (2023), 116 pp.

"The Honduras Digital Ecosystem Country Assessment (DECA) report presents the findings and recommendations of the Honduras DECA. It outlines the key aspects of Honduras' digital ecosystem and provides 9 recommendations for creating a more inclusive, safe, and enabling environment. Guided by USAID/Ho ... more

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Colombia: Technology, Public Sphere and Journalism

Gabriel Ernesto Levy Bravo, María Cecilia Hernández Ocampo, María Paula Ángel Benavides

London: Media and Journalism Research Center (MJRC);Observacom;University of Santiago de Compostela (USC) (2023), 16 pp.

"Although the figures for access and use of ICT have gradually improved in Colombia, the situation is far from optimal. The same goes for connectivity. The most concerning aspect overall is the difference between urban centers and rural areas. The gap is significant and seems to be far from closing, ... despite the efforts made by the government and other actors to narrow this gap. Geographic, social, and economic barriers continue to be difficult to tackle. In 2021, the percentage of households nationwide that owned some type of television was 89.5%. As for the infrastructure to receive television services, the figures varied depending on the area. For example, cable television was the most used in municipal capitals, while free-to-air television was most used in rural areas. The same year, the percentage of households that owned a desktop computer, laptop, or tablet was 37.9%, and the percentage of people who had a cell phone of any type was 76.3%. As for connectivity, 60.5% of the total national households had fixed internet connection, with a higher proportion in large cities. In rural areas, mobile connection, which 75% of the total population have access to, is more popular. As for fixed Internet operators, the market is dominated by Claro, followed by Tigo and Movistar. Regarding mobile internet suppliers, the market is also dominated by Claro, followed by Movistar and Tigo. Among internet users, the device most used to get online access is the cellphone with 93.9%. WhatsApp is the most popular social media platform with 94% of internet users, followed very closely by Facebook with 91.7% and Instagram with 84.4%, all belonging to the Meta conglomerate. Google leads in the search engine market with more than 97% of all users who performed searches on the internet. Thus, although the internet seems to be a diverse market, the truth is that it is not so. On the other hand, although the country is more connected than ever before and citizens have more options to consume information, the media do not have it easy. Apart from tensions over advertising revenue, which have been exacerbated by the growing power of conglomerates like Meta and Google, they face more competition and, in many ways, more obstacles than before. Successfully overcoming those challenges is key and depends on their ability to stay afloat economically and to earn or regain the public's trust, especially in times when disinformation and fake news are everyday realities." (Conclusions, page 16) more

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Colombia: Tecnología, esfera pública y periodismo

Gabriel Ernesto Levy Bravo, María Cecilia Hernández Ocampo, María Paula Ángel Benavides

London: Media and Journalism Research Center (MJRC);Observacom;Universidade de Santiago de Compostela (USC) (2023), 21 pp.

"Si bien las cifras de acceso y uso de las TIC han mejorado progresivamente, están lejos de ser óptimas. Lo mismo pasa con las relacionadas con la conectividad. De cualquier forma, lo más preocupante en ambos casos es la diferencia que existe entre las cabeceras municipales y los centros poblados ... y las zonas rurales. La brecha es grande y parece estar lejos de cerrarse, a pesar de los esfuerzos que el Gobierno y otros actores han hecho en este sentido. Las barreras geográficas, sociales y económicas siguen siendo difíciles de atajar, por lo que hay pendientes en distintos frentes. La lucha contra la desigualdad y el desarrollo de la infraestructura son sólo algunos de ellos. En 2021 el porcentaje de hogares a nivel nacional que poseía algún tipo de televisor era de 89.5 %. En cuanto a la infraestructura para recibir servicios de televisión, las cifras variaron dependiendo de la zona. Por ejemplo, la televisión por cable fue la más usada en las cabeceras municipales, mientras que la televisión abierta fue la más usada en los centros poblados y zonas rurales. Para ese mismo periodo, el porcentaje de hogares que poseía computador de escritorio, portátil o tableta fue de 37.9 % y el porcentaje de personas que tenía teléfono celular de cualquier tipo era de 76.3 %. En cuanto a la conectividad, el 60.5 % del total nacional de hogares poseía conexión fija a Internet, con mayor proporción en las cabeceras. Sin embargo, esta relación se invirtió en las áreas rurales, donde la conexión móvil, a la que un 75 % de la población total tenía acceso, fue más popular. En cuanto a operadores de Internet fijo, el mercado lo domina Claro, seguido de Tigo y Movistar. Con respecto a operadores de Internet móvil, el mercado también lo domina Claro y le siguen Movistar y Tigo. Ahora bien, dentro del total de personas que utilizaron Internet, el dispositivo através del cual se reportó mayor acceso a este servicio es el teléfono celular con 93.9 %. De los usuarios de Internet entre 16 a 64 años que usan plataformas de redes sociales, el 94 % del universo analizado por el estudio We Are Social utilizó WhatsApp, seguido muy de cerca por Facebook con un 91.7 % e Instagram con un 84.4 %, todas pertenecientes al conglomerado Meta. En cuanto al alcance de la audiencia potencial de los medios sociales digitales conectados, Facebook llevó la delantera, seguido de YouTube e Instagram. Sobre lo relacionado con motores de búsqueda, sin importar la tecnología de hardware que se emplee, Google se ubicó en el primer lugar con una concentración del 97,19 % del total de usuarios que realizó búsquedas en Internet. Como se ve, hay compañías con gran dominio en el mercado y, aunque existe la sensación de variedad, lo cierto es que no es así. Por otro lado, aunque el país está más conectado que antes y los ciudadanos tienen más opciones que antes para consumir información, los medios no la tienen fácil. Aparte de las tensiones por la pauta publicitaria, que se han visto exacerbadas por el rol de conglomerados como Meta y Google, tienen más competencia y, en muchos sentidos, más obstáculos que antes. Sortear estos retos adecuadamente es clave y está estrechamente ligado con su capacidad de mantenerse a flote económicamente y de ganarse o recuperar la confianza del público, especialmente en momentos donde la desinformación y las noticias falsas son el pan de cada día." (Conclusiones, página 20-21) more

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Digital Transformation Landscape in Indonesia

Adriansyah Dhani Damawan, Maria Catherine, Mona L. Usmani et al.

Digital Transformation Center (DTC);Make-IT Indonesia;GIZ Indonesia (2023), xiii, 95 pp.

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Digital Ecosystem Country Assessment (DECA): Mali

Sophia Anong, Bouchaib Bounabat, Patrick Malone

USAID, Digital Frontiers Project (2023), 99 pp.

"The Mali Digital Ecosystem Country Assessment (DECA) report presents the findings and recommendations of the Mali DECA. It outlines the key aspects of Mali’s digital ecosystem and provides 11 recommendations for creating a more inclusive, safe, and enabling environment. Guided by 3 USAID/Mali pri ... more

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Africa Entertainment & Media Outlook 2022-2026

Alinah Motaung, Charles Stuart, Elenor Jensen

Price Waterhouse Coopers (pwc) (2022), 16 pp.

"Entertainment and media (E&M) revenue across South Africa, Nigeria and Kenya grew strongly in 2021 as all three markets, like the rest of the world, recovered from the effects of the COVID-19 pandemic. Industries that were more severely impacted in 2020, such as live music and B2B trade shows, made ... more

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The Mobile Economy 2022

GSMA (2022), 44 pp.

"The mobile industry has been instrumental in extending connectivity to people around the world. In 2021, the number of mobile internet subscribers reached 4.2 billion people globally. Operators’ investments in network infrastructure over the last decade have helped to shrink the coverage gap for ... more

Communications, media and internet concentration in India 2019-2021 Top Insights

Communications, media and internet concentration in India 2019-2021
Top Insights