"Twitter is the primary social media platform discussed in this Think Brief. However, the use of hashtags has spread to other social media platforms, including Sina Weibo, Facebook, Google+ and Diaspora. As a result, the ideas behind hashtag standardization may have a much larger sphere of influence
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than just this one platform. Three hashtag standards are encouraged and discussed: early standardization of the disaster name (e.g., #Fay), how to report non-emergency needs (e.g., #PublicRep) and requesting emergency assistance (e.g., #911US). As well as standardizing hashtags, emergency response agencies should encourage the public to enable Global Positioning System (GPS) when tweeting during an emergency. This will provide highly detailed information to facilitate response." (Page 2)
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"The role of the media as a civic institution that acts on behalf of and in alliance with civil society in times of crisis is the central theme of this dissertation. Prior research has demonstrated that Haiti’s media has been at the heart of such a role in civic society throughout the country’s
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two hundred plus years of independent existence. This dissertation argues that this media tradition has been revitalized, strengthened and put to the test by the current crisis the country faces in physical reconstruction from natural disaster, political reconstruction from fragile early attempts at democracy, and social reconstruction from decades of economic stagnation that have exacerbated poverty and living conditions of the average Haitian. This project uses a mixed methodological approach of qualitative methods and basic quantitative methods to analyze how Haitian journalists have covered the aftermath of the disaster. This research addressed three key elements: (1) the impact of the disaster on the fractions that existed within the leading news media outlets during the nation’s ongoing experiment with democracy (2) the impact of the disaster on how journalists view and practice their profession (3) the impact of the disaster on the quality of news being produced in Haiti." (Abstract)
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"From encouraging charitable donations and delivering public health messages to promoting democratic participation and state accountability, the media can play a crucial role in development. Yet the influence of the media is not always welcome. It can also be used as a mechanism of surveillance and
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control or to disseminate hate speech and propaganda. How then should we respond to the growing importance of the media - including journalism, radio, television, community media and social media - for poverty and inequality? The first step is to acquire an informed and critical understanding of the multiple roles that the media can have in development. To help achieve this, this book provides concise and original introductions to the study and practice of communication for development (C4D), media development and media representations of development. In doing so it highlights the increasing importance of the media, whilst at the same time emphasising the varieties, complexities and contingencies of its role in social change." (Publisher description)
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"Connecting the Last Mile explores how communities in the most devastated areas of the prefectures of Iwate, Miyagi and Fukushima got their information. It identifies which communications channels were used before, during and after the earthquake and tsunami, and it attempts to answer a central ques
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tion: what are the lessons learned about communications with disaster-affected populations from the megadisaster, not only for Japan but for the international community of humanitarian responders? The report demonstrates the importance of using all possible channels and technologies, from the highest tech to the lowest, in order to ensure connecting the “last mile” – that is, to reach the most vulnerable populations with critical information when disaster strikes." (Internews website)
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"In early 2013, the Internews Center for Innovation and Learning (ICIL) set out to pilot a new system that allows humanitarian communications professionals and responders to quickly gather, analyze, and act upon data to understand information needs of an affected population during a crisis. The syst
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em, called the Humanitarian Data Toolkit (HDT), was piloted under a Lean Startup Model, experimenting with a relatively rough prototype as the beginning of a process of testing and iterative development. This report documents the journey of the pilot – based on our experience, working as a collaborative team testing out the effectiveness of doing an information needs assessment with the HDT in Dadaab, Kenya." (Page 3)
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"This survey asked representatives of major humanitarian aid organizations to reflect on how their operations in the field communicate with disaster-affected communities [...] The two areas in which progress is critical are improving the relationship between humanitarian organizations and local medi
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a, and ensuring that humanitarian and donor organizations prioritize two-way communication." (Executive summary)
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"The Communication Toolbox offers practical guidance for program managers who want to communicate more effectively with program participants and community members. The tools are designed for emergency programs and development programs. The toolbox focuses on communicating about programs as a way to
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improve accountability to those communities. This toolbox was inspired by programs in Haiti, where Catholic Relief Services observed that relatively simple, low-cost activities that promoted transparent communication substantially improved programs. Programs that did not emphasize the importance of sharing information with communities often faced challenges in implementation." (Introduction, page 1)
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"This guide details what journalists need to know in a new and changing world. It is aimed at local and international journalists of varied levels of experience. The guide outlines basic preparedness for new journalists taking on their first assignments around the world, offers refresher information
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for mid-career journalists returning to the field, and provides advice on complex issues such as digital security and threat assessment for journalists of all experience levels." (Introduction)
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"This report assesses current information materials on natural disasters in Solomon Islands, identifies the key factors in disseminating information during a disaster and provides recommendations for future disaster content and communications." (Page 2)
"This report is an evaluation of the methods and tools used by the Red Cross and Red Crescent to communicate with communities following the devastating 2010 earthquake in Haiti. The study draws recommendations for the continued and more effective use of communications to engage with communities in H
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aiti and elsewhere in the future." (Back cover)
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"Exploring communication ecologies rather than discrete communication practices remains a difficult challenge. Indonesia: Crisis Communication Channels is one of the early attempts to develop this practice, with case-study examples [...] The three case-study disasters are: Jakarta’s January 2013 f
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loods; the ongoing low-level Rokatenda volcano eruption on Palue Island in Sikka Regency, Flores, eastern Indonesia (beginning late 2012); Aceh’s April 2012 earthquake and tsunami warning. The case studies were selected to examine crisis communication across a range of contexts: urban and rural; areas with extensive infrastructure and without; disaster with local and national profiles, and in locations with extensive preparedness efforts and without." (Page 4)
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"Internews' project to integrate local media and ICTs into humanitarian response in CAR takes place in a context of distrust between journalists and humanitarians. According to this report, humanitarians view the media as lacking credibility, depth, independence and fairness, and as monetizing news
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coverage. Journalists say that humanitarians are unwilling to engage in an exchange of information other than a one-way “infomercial.” As one journalist puts it, “they are only interested in their own publicity, but fear critical coverage.” However, both journalists and humanitarians agree on one key factor that undermines the quality of the information: the lack of resources. The use of ICT has the potential to fundamentally alter the relation by constantly bringing new and reliable data to humanitarians, demonstrating the effectiveness and usefulness of journalists. However, Internews' program must also include simple efforts at rebuilding trust between the actors." (Executive summary)
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