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"This report explores the local-specific contextual concerns stemming from global, non-transparent, and profit-driven content moderation processes of social media. The report analyses what happens when certain local communities and countries are 'invisible' to social media platforms and illustrates
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Policy Paper: Unpacking Content Moderation in Pashto and Dari
Meedan; Digital Rights Foundation (DRF) (2022), 25 pp.
"Content moderation at scale is an extremely complicated issue, however by looking at specific examples such as the case studies and data highlighted in this study, the conversation can start to take into account more diverse experiences and context that is normally overlooked. Emerging from these e
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Content moderation from an Inter-American perspective
AlSur (2022), 54 pp.
Content Moderation and Freedom of Expression: Bridging the Gap Between Social Media and Local Civil Society
Article 19; UNESCO (2022), 46 pp.
"This report presents a summary analysis of research on current practices of content moderation in Bosnia and Herzegovina, Indonesia, and Kenya, with a specific focus on 'harmful content' such as 'hate speech' and disinformation. The methodology combined desk research with qualitative interviews wit
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Terrorist Content Analytics Platform. Year One: 1 December 2020 - 30 November 2021. Transparency Report
Tech Against Terrorism (2022), 33 pp.
"In November 2020, with support from Public Safety Canada, Tech Against Terrorism launched the Terrorist Content Analytics Platform (TCAP). The world’s largest database of verified terrorist content, collected in real time from verified terrorist channels on messaging platforms and apps, the TCAP
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Researching the Evolving Online Ecosystem: Barriers, Methods and Future Challenges
London: Institute for Strategic Dialogue (ISD) (2022), 35 pp.
"This report outlines the findings from the initial scoping phase of a project supported by a grant from Omidyar Network and launched by the Institute for Strategic Dialogue (ISD) and CASM Technology to identify online spaces used by extremist, hate and disinformation actors and communities as they
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Content Moderation in autoritären Staaten: Wie soziale Medien zu Komplizen autoritärer Herrscher zu werden drohen
Berlin: Stiftung Wissenschaft und Politik (SWP) (2022), 8 pp.
"Täglich gibt es Berichte darüber, wie private Betreiber sozialer Medien sich problematischen Vorgaben autoritärer Herrscher beugen. Ob in Thailand, Kasachstan oder Russland, immer wieder werden als Teil von Content Moderation (CM) gezielt Inhalte entfernt oder Konten gelöscht, weil Regierungen
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Content Moderation and Local Stakeholders in Indonesia
London: Article 19 (2022), 77 pp.
"This research has shown that in the midst of the complex and diverse cultural context of Indonesia, growing use and misuse of social media in the country, and the complexity of ‘grey-area’ problematic content in the country, there has been a lack of meaningful and continuous dialogue between pl
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History Under Attack: Holocaust Denial and Distortion on Social Media
Deep Insights
Paris: UNESCO (2022), 68 pp.
"This publication is the first report from UNESCO and the United Nations to specifically address Holocaust denial and distortion. It details the ways in which social media is fertile ground for hate and prejudice - and proposes actions we can take in response. Based on the data of billions of Facebo
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Double Standards in Social Media Content Moderation
New York: Brennan Center for Justice (2022), 39 pp.
"While social media companies dress their content moderation policies in the language of human rights, their actions are largely driven by business priorities, the threat of government regulation, and outside pressure from the public and the mainstream media. This report demonstrates the impact of c
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"Wait, Who's Timothy McVeigh"? A Translation Review of Facebook and YouTube Content Moderation Policies in Amharic, Arabic, Bengali, and Hindi
Localization Lab; Internews (2022), 54 pp.
"The report documents the quality and usability of Facebook and YouTube content moderation policies in four languages. It found that the translations of Facebook and YouTube's content moderation policies in these languages are far below a standard that would be considered acceptable by the average u
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Comparing Guidance for Tech Companies in Fragile and Conflict-Affected Situations
Tokyo: Toda Peace Institute; JustPeace Labs (2022), 44 pp.
"This research report explores the strengths and weaknesses of four different frameworks tech companies, governments, and civil society can use to assess harms and benefits of new technologies. The four frameworks include human rights, conflict sensitivity, ethics, and human security. The research m
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Regulating Harmful Content in Indonesia: Legal Frameworks, Trends, and Concerns
Yogyakarta: Center for Digital Society (2022), xi, 120 pp.
"Publication and dissemination of harmful content are constituted as criminal offenses according to Indonesian regulation. Consequently, all harmful content could be criminally prosecuted [...] Several terms used in the regulations are too broad (e.g., morality, public order, etc.) and may cause mul
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Conteúdo nocivo: A Meta protege a integridade eleitoral no Brasil?
NetLab; Universidade Federal do Rio de Janeiro (UFRJ) (2022), 12 pp.
"Analisamos uma amostra do conteúdo denunciado ao TSE, a fim de verificar se, de fato, a Meta removeu ou indicou a presença de desinformação nestas publicações. Os resultados apontam que parcelas expressivas das publicações denunciadas e já diagnosticadas como nocivas por checadores de fato
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Social Media and the Information War in the Balkans
Brussels: Balkan Free Media Initiative (BFMI) (2022), 52 pp.
"This report examines the destabilizing effects of social media in two key places in the Balkans: Serbia and Republika Srpska, the majority Serb entity of Bosnia and Herzegovina (BiH). The leaders of both – President Aleksandar Vucic in Serbia and President Milorad Dodik in Republika Srpska – ar
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The Dynamics of Racism, Antisemitism and Xenophobia on Social Media in South Africa
Johannesburg: Konrad-Adenauer-Stiftung (KAS) (2022), x, 221 pp.
"This study examines racism, antisemitism, and xenophobia on Facebook and Twitter. The authors were looking for patterns in the mass of posts, tweets, and images that circulate on social media. To do this, they focused on a series of case studies. These demonstrate that political discussion on socia
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Transparencia de la moderación privada de contenidos: Una mirada de las propuestas de sociedad civil y legisladores de América Latina
Montevideo: UNESCO (2022), 41 pp.
"Se han encontrado importantes y fundados aportes desde organizaciones de la Sociedad Civil sobre el tema, con consensos sobre los principales contenidos de las exigencias de transparencia y rendición de cuentas que deberían atender las grandes plataformas de Internet -en especial las dominantes y
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Content Moderation and Local Stakeholders in Kenya
Article 19; UNESCO (2022), 83 pp.
"This report specifically looks at the situation of local actors who, while they are impacted by the circulation of harmful content on social media or the moderation thereof, often find themselves unable to take effective action to improve their situation in that respect." (Introduction)
