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Content Moderation & Regulation: Social Media
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The social atrocity: Meta and the right to remedy for the Rohingya
London: Amnesty International (2022), 72 pp.
"Beginning in August 2017, the Myanmar security forces undertook a brutal campaign of ethnic cleansing against Rohingya Muslims in Myanmar’s Northern Rakhine State. A UN investigation found that the role of Facebook in the violence was “significant”. This report is based on an in-depth investi
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"This report explores the local-specific contextual concerns stemming from global, non-transparent, and profit-driven content moderation processes of social media. The report analyses what happens when certain local communities and countries are 'invisible' to social media platforms and illustrates
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Iranians on #SocialMedia
Washington, DC: Atlantic Council (2022), 40 pp.
"This report explores the social media habits of Iranian netizens and how the Islamic Republic is repressing the online space." (Publisher description)
Policy Paper: Unpacking Content Moderation in Pashto and Dari
Meedan; Digital Rights Foundation (DRF) (2022), 25 pp.
"Content moderation at scale is an extremely complicated issue, however by looking at specific examples such as the case studies and data highlighted in this study, the conversation can start to take into account more diverse experiences and context that is normally overlooked. Emerging from these e
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Moderación privada de contenidos en Internet y su impacto en el periodismo
Montevideo: Observacom (2022), 43 pp.
"El presente documento aborda la problemática de la moderación de contenidos en las plataformas haciendo hincapié en su impacto fundamental en el periodismo y teniendo como eje los derechos a la libertad de prensa y la libertad de expresión." (Introducción, página 5)
La protección del espacio cívico en línea: Un repaso a las amenazas actuales a la libertad de expresión en internet
Asociación por los Derechos Civiles (ADC) (2021), 32 pp.
"La Asociación por los Derechos Civiles (ADC) tiene la misión de defender los derechos fundamentales mediante la contribución al diseño de políticas por parte del sector público y privado. Las respuestas de los gobiernos deben promover un espacio público amplio y robusto en internet. Este deb
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The "Hate Speech" Policies of Major Platforms During the COVID-19 Pandemic
Montevideo: UNESCO Office Montevideo and Regional Bureau for Science in Latin America and the Caribbean (2021), 32 pp.
"This document reports an increase in so-called “hate speech” posts on Facebook, Twitter, and YouTube after the onset of the COVID-19 pandemic. Although dissimilar, such an increase can be observed in the transparency reports of the different platforms and the surge in content moderation since M
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No Excuse for Abuse: What Social Media Companies Can Do Now to Combat Online Harassment and Empower Users
PEN America (2021), 7 pp.
"To ensure that social media becomes safer, more open, and more equitable for all users, platforms like Twitter, Facebook, and Instagram must prioritize curbing online harassment. In this report, PEN America proposes concrete, actionable changes that social media companies should make immediately to
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Watching the Watchmen: Content Moderation, Governance, and Freedom of Expression
London: Article 19 (2021), 86 pp.
Counter-Terrorism, Social Media and the Regulation of Extremist Content
"As highlighted above, the development and refinement of counter-terrorism policies and practices by social media and technology companies has come about as a function of the evolving nature of terrorist and extremist entities’ exploitation of said platforms. The challenges highlighted above, name
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Taming Big Tech: A Pro-Competitive Solution to Protect Free Expression
London: Article 19 (2021), 42 pp.
"In this policy, ARTICLE 19 outlines how open markets, competition, and users’ empowerment can help address current freedom of expression challenges in online content curation. We offer practical solutions on how to achieve these objectives through a pro-competitive instrument: the unbundling of t
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The Online Regulation Series: The Handbook
Tech Against Terrorism (2021), 170 pp.
"The Online Regulation Series Handbook provides an analysis of global online regulation, analysing over 60 legislations and regulatory proposals in 17 countries, and their implications for countering terrorist and violent extremist content. The Handbook is based on analysis published throughout Octo
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Ill Advice: A Case Study in Facebook’s Failure to Tackle COVID-19 Disinformation
London: Institute for Strategic Dialogue (ISD) (2021), 34 pp.
"Despite detailed policies on mis- and disinformation and promises to enforce them, social media platforms are failing to tackle prominent groups and individuals who spread false claims about COVID-19 and vaccines online. Using the World Doctors Alliance1 as a case study, a group that has spread var
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Between ‘filter bubbles’ and community leaders: An exploratory study of Facebook groups for Russophones/Russians in the Netherlands
Journal of Global Diaspora & Media, volume 1, issue 1 (2020), pp. 89-105
"Through an exploration of Facebook groups designed for Russophones and Russians in the Netherlands, this study considers online community belonging negotiations. In doing so, the article aims to address the role of online administrators (admins) in online community construction, seeking to enrich t
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Las políticas de las grandes plataformas sobre discurso de odio durante el COVID-19
Paris: UNESCO (2020), 32 pp.
Working Group on Infodemics: Policy Framework
Key Guides
Forum on Information & Democracy (2020), 127 pp.
"The Forum on Information & Democracy proposes a number of policy steps to democratic governments and their supporters. Transparency and accountability need to be shored up and content moderation should be done according to democratic mandates and oversight. The impact of new platforms where disinfo
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Report on the Facebook Third-Party Fact-Checking Programme
London: Full Fact (2020), 33 pp.
"Full Fact first started working with Facebook on the Third-Party Fact-Checking programme in January 2019. When we joined the programme we committed to reporting regularly on its operation. Our first report, published in July 2019, covered January to June 2019.1 This second report details our experi
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Who Moderates the Social Media Giants? A Call to End Outsourcing
New York: New York University Stern Center for Business and Human Rights (2020), 28 pp.
"Content moderation—the process of deciding what stays online and what gets taken down— is an indispensable aspect of the social media industry. Without it, online platforms would be inundated not just by spam, but by personal bullying, neo-Nazi screeds, terrorist beheadings, and child sexual ab
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