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Content Moderation & Regulation: Social Media
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Terrorist Content Analytics Platform. Year One: 1 December 2020 - 30 November 2021. Transparency Report
Tech Against Terrorism (2022), 33 pp.
"In November 2020, with support from Public Safety Canada, Tech Against Terrorism launched the Terrorist Content Analytics Platform (TCAP). The world’s largest database of verified terrorist content, collected in real time from verified terrorist channels on messaging platforms and apps, the TCAP
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Moderación privada de contenidos en Internet y su impacto en el periodismo
Montevideo: Observacom (2022), 43 pp.
"El presente documento aborda la problemática de la moderación de contenidos en las plataformas haciendo hincapié en su impacto fundamental en el periodismo y teniendo como eje los derechos a la libertad de prensa y la libertad de expresión." (Introducción, página 5)
The social atrocity: Meta and the right to remedy for the Rohingya
London: Amnesty International (2022), 72 pp.
"Beginning in August 2017, the Myanmar security forces undertook a brutal campaign of ethnic cleansing against Rohingya Muslims in Myanmar’s Northern Rakhine State. A UN investigation found that the role of Facebook in the violence was “significant”. This report is based on an in-depth investi
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Content Moderation and Local Stakeholders in Indonesia
London: Article 19 (2022), 77 pp.
"This research has shown that in the midst of the complex and diverse cultural context of Indonesia, growing use and misuse of social media in the country, and the complexity of ‘grey-area’ problematic content in the country, there has been a lack of meaningful and continuous dialogue between pl
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Content Moderation in autoritären Staaten: Wie soziale Medien zu Komplizen autoritärer Herrscher zu werden drohen
Berlin: Stiftung Wissenschaft und Politik (SWP) (2022), 8 pp.
"Täglich gibt es Berichte darüber, wie private Betreiber sozialer Medien sich problematischen Vorgaben autoritärer Herrscher beugen. Ob in Thailand, Kasachstan oder Russland, immer wieder werden als Teil von Content Moderation (CM) gezielt Inhalte entfernt oder Konten gelöscht, weil Regierungen
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La protección del espacio cívico en línea: Un repaso a las amenazas actuales a la libertad de expresión en internet
Asociación por los Derechos Civiles (ADC) (2021), 32 pp.
"La Asociación por los Derechos Civiles (ADC) tiene la misión de defender los derechos fundamentales mediante la contribución al diseño de políticas por parte del sector público y privado. Las respuestas de los gobiernos deben promover un espacio público amplio y robusto en internet. Este deb
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The "Hate Speech" Policies of Major Platforms During the COVID-19 Pandemic
Montevideo: UNESCO Office Montevideo and Regional Bureau for Science in Latin America and the Caribbean (2021), 32 pp.
"This document reports an increase in so-called “hate speech” posts on Facebook, Twitter, and YouTube after the onset of the COVID-19 pandemic. Although dissimilar, such an increase can be observed in the transparency reports of the different platforms and the surge in content moderation since M
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Taming Big Tech: A Pro-Competitive Solution to Protect Free Expression
London: Article 19 (2021), 42 pp.
"In this policy, ARTICLE 19 outlines how open markets, competition, and users’ empowerment can help address current freedom of expression challenges in online content curation. We offer practical solutions on how to achieve these objectives through a pro-competitive instrument: the unbundling of t
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Watching the Watchmen: Content Moderation, Governance, and Freedom of Expression
London: Article 19 (2021), 86 pp.
Counter-Terrorism, Social Media and the Regulation of Extremist Content
"As highlighted above, the development and refinement of counter-terrorism policies and practices by social media and technology companies has come about as a function of the evolving nature of terrorist and extremist entities’ exploitation of said platforms. The challenges highlighted above, name
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The Online Regulation Series: The Handbook
Tech Against Terrorism (2021), 170 pp.
"The Online Regulation Series Handbook provides an analysis of global online regulation, analysing over 60 legislations and regulatory proposals in 17 countries, and their implications for countering terrorist and violent extremist content. The Handbook is based on analysis published throughout Octo
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No Excuse for Abuse: What Social Media Companies Can Do Now to Combat Online Harassment and Empower Users
PEN America (2021), 7 pp.
"To ensure that social media becomes safer, more open, and more equitable for all users, platforms like Twitter, Facebook, and Instagram must prioritize curbing online harassment. In this report, PEN America proposes concrete, actionable changes that social media companies should make immediately to
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Ill Advice: A Case Study in Facebook’s Failure to Tackle COVID-19 Disinformation
London: Institute for Strategic Dialogue (ISD) (2021), 34 pp.
"Despite detailed policies on mis- and disinformation and promises to enforce them, social media platforms are failing to tackle prominent groups and individuals who spread false claims about COVID-19 and vaccines online. Using the World Doctors Alliance1 as a case study, a group that has spread var
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Between ‘filter bubbles’ and community leaders: An exploratory study of Facebook groups for Russophones/Russians in the Netherlands
Journal of Global Diaspora & Media, volume 1, issue 1 (2020), pp. 89-105
"Through an exploration of Facebook groups designed for Russophones and Russians in the Netherlands, this study considers online community belonging negotiations. In doing so, the article aims to address the role of online administrators (admins) in online community construction, seeking to enrich t
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Report on the Facebook Third-Party Fact-Checking Programme
London: Full Fact (2020), 33 pp.
"Full Fact first started working with Facebook on the Third-Party Fact-Checking programme in January 2019. When we joined the programme we committed to reporting regularly on its operation. Our first report, published in July 2019, covered January to June 2019.1 This second report details our experi
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Working Group on Infodemics: Policy Framework
Key Guides
Forum on Information & Democracy (2020), 127 pp.
"The Forum on Information & Democracy proposes a number of policy steps to democratic governments and their supporters. Transparency and accountability need to be shored up and content moderation should be done according to democratic mandates and oversight. The impact of new platforms where disinfo
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Social Media Codes of Conduct: Reflections for Mediators
Centre for Humanitarian Dialogue (2020), 8 pp.
"This article summarises preliminary reflections for mediators on social media codes of conduct. Such codes of conduct, to be agreed upon by conflict stakeholders, would aim to prevent and mitigate the use of social media to exacerbate conflicts or jeopardise peace processes. Such codes of conduct w
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