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The Road Ahead: Mapping Civil Society Responses to Disinformation

Samantha Bradshaw, Lisa-Maria Neudert

Washington, DC: National Endowment for Democracy (NED) (2021), 27 pp.

"Civil Society Organisations (CSOs) bring a wide range of skill sets to the problem of digital disinformation. Some organizations focus on digital media literacy and education; others engage in advocacy and policy work. Another segment has developed expertise in fact-checking and verification. Other ... organizations have developed refined technical skills for extracting and analyzing data from social media platforms. This research yielded several clear observations about the state of CSO responses to disinformation and, in turn, suggests several recommendations for paths forward. • Prioritize Skill Diffusion and Knowledge Transfer. Civil society organizations seeking funding for counter-disinformation initiatives should emphasize the importance of skill diffusion and knowledge-transfer initiatives. The siloed nature of disinformation research points to a growing need to blend technical expertise with deep cultural and political knowledge. • CSO researchers lack sufficient access to social media data. Survey respondents identified insufficient access to data as a challenge. Sometimes data are not made available to CSOs; in other instances, data are made available in formats that are not workable for meaningful research purposes. Unequal access to the data that private companies do provide can exacerbate regional inequities, and the nature of data sharing by social media platforms can unduly shape the space for inquiry by civil society and other researchers. Funders, platforms, and other key actors should develop approaches that provide more consistent, inclusive data access to CSOs. • Duplicative programming hampers innovation. CSOs drawing on similar tools, approaches, and techniques to meet similar goals pointed to three main factors preventing more specialized, innovative initiatives: lack of coordination, lack of specific expertise, and lack of flexible funding. Community building and collaboration among relevant organizations deserve more investment, as do initiatives that partner larger, established organizations with smaller or growing ones, or pool efforts, skill sets, and expertise to encourage diverse research by design rather than by coincidence. • Relationships with tech platforms vary across regions. Surveyed CSOs often held simultaneously skeptical and positive opinions about their relationships with social media companies. Some receive preferential access to data and even funding for their work (raising concerns about independence), while others report a lack of responsiveness from company representatives. In the Global South and Eastern Europe, many CSOs expressed concern that platforms failed to meaningfully engage with them on issues of critical concern. • More flexible funding and more diverse research are both necessary. To encourage greater platform accountability across varied geographic contexts, CSOs and their funders should draw on the perspectives of specific, under-analyzed communities." (Executive summary, page 3-4) more

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How Journalists Can Address Misinformation on Telegram

Bermet Talant

Oxford: Reuters Institute for the Study of Journalism (2021), 35 pp.

"As of July 2021, Telegram had 550 million active users worldwide – more than the individual user bases of Twitter, Snapchat or Discord. It is the fifth most-popular messaging app after Facebook-owned Whatsapp and Messenger, and WeChat and QQ which dominate the Chinese market [...] For this paper, ... more

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Radicalism Online: An Analysis of the Meanings, Ideas, and Values of Violent Extremism in Central Asia

Bishkek: Internews; Centre for Religious Studies of Kyrgyzstan (2021), 136 pp.

"In an effort to help prevent violent extremism in Central Asia, the Research Centre for Religious Studies of Kyrgyzstan conducted an analysis of values, narratives, and online messages created and distributed by banned extremist groups in five countries: Kazakhstan, Kyrgyzstan, Tajikistan, Turkmeni ... stan, and Uzbekistan. The study included over 1.6 million messages containing religious rhetoric and provides insight into the meanings of the messages and the channels for dissemination, as well as the impact of the messages on the target audience. This was followed by a field study of 4,005 respondents in the 18-35 age range. In addition, the survey also sought to identify the media preferences of young people in the region. Using the findings, the Centre developed communication strategies for each country that recommended how media, NGOs, state authorities, and religious leaders could, with a focus on young people, contribute to promoting peace. Although less than 1% of the analyzed messages containing religious rhetoric had what would be considered dangerous content, those particular messages often resonated with users’ values and interests, especially young people. The messages promoting violence used specific, complex terms that were geared to people who were already followers of radical ideas rather than the average user. The intent of the messages was to deepen the commitment of followers rather than recruit new followers. Administrators of violent extremist channels have developed multi-channel access strategies for potential recipients (through various platforms, chat rooms, personal messages, and reposts), thwarting the blocking measures used by Central Asian governments. The messaging by extremist groups promotes: purity of faith, mutual support to fellow believers, fighting against infidels and apostates, rejection of secular power and its decisions, ambition to create a caliphate, and anti-Semitism. The main target audience of distributors of extremist content is young people aged 18-30 who are dissatisfied with the current political environment and who share a strong sense of injustice. Those aged 18-21 showing the strongest support for the influence of religion on politics. Level of education is also a risk factor: young people with less education tend to engage more with the content." (Publisher description) more

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Digital Civil Society: (Dis-) Connected

Stuttgart: Institut für Auslandsbeziehungen (ifa) (2021), 52 pp.

"This publication is a collection of a variety of outlooks, recommendations, and input from the participants of the 2020 workshop [for fellows of the CrossCulture Programme (CCP) of the Institut für Auslandsbeziehungen] and others. On the subject of digital access, CCP alumnus Camilo Olea speaks ab ... more

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Combatiendo la manipulación de información: Un manual para las elecciones

Daniel Arnaudo, Samantha Bradshaw et al.

National Democratic Institute (NDI); International Republican Institute (IRI); Stanford Internet Observatory (2021), 65 pp.

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Combating Information Manipulation: A Playbook for Elections and Beyond
Key Guidance

Daniel Arnaudo, Samantha Bradshaw, Hui Hui Ooi, Kaleigh Schwalbe, Amy Studdart, Vera Zakem, Amanda Zink

National Democratic Institute (NDI); International Republican Institute (IRI); Stanford Internet Observatory (2021), 59 pp.

"The playbook approach consists of how to (1) identify ongoing information manipulation campaigns; (2) develop real-time and short-term responses; and (3) build long-term resilience to information manipulation. While we outline three distinct steps in this playbook, the process for combating informa ... more

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WorldCat (19)

Bloggen gegen Rassismus: Holen wir uns das Netz zurück!
Key Guidance

Said Rezek

Bonn: Bundeszentrale für politische Bildung (bpb) (2021), 203 pp.

"Fake News, Hate Speech und Rassismus im Netz: Soziale Medien bieten Menschen und Organisationen auch dafür eine Plattform. Wie kann man gegensteuern und selbst aktiv für Demokratie, Meinungsvielfalt und die Entgiftung des gesellschaftlichen Klimas eintreten? Said Rezek, Politikwissenschaftler und ... more

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Google Scholar (26)

WorldCat (24)

The Routledge Companion to Media Disinformation and Populism

Howard Tumber, Silvio R. Waisbord (eds.)

London; New York: Routledge (2021), xxvi, 582 pp.

"This companion brings together various concepts used to analyse dimensions of media disinformation and populism. The companion is theoretically and methodologically comprehensive and features various historical and critical approaches providing a full and incisive understanding of media, misinforma ... more

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Strengthening Public Trust in the Media as a Response to Disinformation and Propaganda

Milica Bogdanovic

Podgorica: South East European Network for Professionalization of Media (SEENPM) (2021), 27 pp.

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Sticking to the Facts, Building trust: Our Cure for Disinformation

Lausanne: Fondation Hirondelle (2021), 9 pp.

"Fondation Hirondelle's approach to disinformation centres on the fundamental principles of journalism and on the lessons learned from over 25 years of applying these principles in highly fragile contexts, where access to reliable information for the majority is not a given, and where rumours, hate ... more

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The Digital Enquirer Kit

Tactical Tech (2021)

"The Digital Enquirer Kit is an e-learning course that guides learners through lessons on how to prevent the spread of misinformation, available on the free platform atingi.org. The course covers topics including media literacy, verification, and how to navigate the internet safely. The first four m ... more

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Desmontando la mentira: Dos años bajo la lupa del OVFN Observatorio Venezolano de Fake News

Mariela Torrealba, Pablo Paz, Ysabel Viloria (eds.)

Caracas: Universidad Católica Andrés Bello (UCAB); abediciones; Medianálisis (2021), 210 pp.

"Con la vista fija en una mejor calidad en la percepción misma de la información, así como en el desarrollo de competencias ciudadanas para disminuir la vulnerabilidad a la manipulación y contrarrestar el secuestro mismo de la libertad de consciencia, surge el Observatorio Venezolano de Fake New ... more

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Let Free Media Thrive: Stories of Impact of the Multi-Donor Programme on Freedom of Expression and Safety of Journalists

Paris: UNESCO (2021), 18 pp.

"The collection of stories presented here aims to highlight the impact of the MDP's (Multi-Donor Programme on Freedom of Expression and Safety of Journalists) MDP’s actions over the course of this challenging year. Through testimonies from beneficiaries and partners who aspire to improve freedom o ... more

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Media and Freedom of Expression

International Reports (Konrad-Adenauer-Stiftung), volume 37, issue 3 (2021), pp. 2-99

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OECD Report on Public Communication: The Global Context and the Way Forward

Paris: OECD (2021), 240 pp.

"The first OECD Report on Public Communication: The Global Context and the Way Forward examines the public communication structures, mandates and practices of centres of governments and ministries of health from 46 countries, based on the 2020 Understanding Public Communication surveys. It analyses ... more

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Information Dystopia and Philippine Democracy: Protecting the Public Sphere from Disinformation
Top Insights

Yvonne T. Chua, Nicole Curato, Jonathan Corpus Ong

Internews (2021), 98 pp.

"The Philippines is one of the first countries where the potential for online disinformation threats to undermine democratic processes, especially during elections, was noticed [...] This report takes a deep look at an online survey that Internews conducted, explores the cultural and emotional dimen ... more

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Social Networks and the Challenge of Hate Disguised as Fear and Politics

Adam Klein

Journal for Deradicalization, issue 26 (2021), pp. 1-33

"This case study examines social networks as the modern intersections of radical discourse and political extremism. But, as this research will show, extremist content in social networks, even that which has telegraphed violent hate crimes, is seldom communicated in textbook forms bigotry or provocat ... more

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WHO Public Health Research Agenda for Managing Infodemics

Geneva: World Health Organization (WHO) (2021), xii, 53 pp.

"The five research streams are listed below. For each stream, three top research questions were identified, resulting in a list of 15 top priority research questions for the public health research agenda for infodemic management. Further, we listed for each subcategory a second tier of important res ... more

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Fake News is Bad News: Hoaxes, Half-Truths and the Nature of Today's Journalism

Ján Visnovský, Jana Radosinská (eds.)

Intech Open (2021), 260 pp.

"The publication is focused on the ways fake news, disinformation, misinformation and hateful statements are spread across society, predominantly within the online environment. Its main ambition is to offer an interdisciplinary body of scholarly knowledge on fake news, disinformation and propaganda ... more

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Misinformation Policy in Sub-Saharan Africa: From Laws and Regulations to Media Literacy

Peter Cunliffe-Jones, Assane Diagne, Alan Finlay, Sahite Gaye, Wallace Gichunge, Chido Onumah, Cornia Pretorius, Anya Schiffrin

London: University of Westminster Press (2021), 220 pp.

"The volume first examines the teaching of media literacy in state-run schools in seven Sub-Saharan African countries as of mid-2020, as relates to misinformation. It explains the limited elements of broad media and information literacy (MIL) included in the curricula in the seven countries studied ... more

Combating Information Manipulation: A Playbook for Elections and Beyond Key Guidance

Bloggen gegen Rassismus: Holen wir uns das Netz zurück! Key Guidance

Information Dystopia and Philippine Democracy: Protecting the Public Sphere from Disinformation Top Insights

Combating Information Manipulation: A Playbook for Elections and Beyond
Key Guidance

Bloggen gegen Rassismus: Holen wir uns das Netz zurück!
Key Guidance

Information Dystopia and Philippine Democracy: Protecting the Public Sphere from Disinformation
Top Insights