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COVID-19 Communication
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COVID-19: Global Risk Communication and Community Engagement Strategy. Interim Guidance December 2020 — May 2021
Deep Insights
World Health Organization (WHO) (2020), 46 pp.
"There is an unprecedented need to elevate the role risk communication and community engagement (RCCE) plays in breaking the chains of transmission and mitigating the impact of the pandemic. A revised RCCE strategy was needed to reflect this and the learning from the response to-date. The new strate
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COVID-19 Vaccine Deployment: Behaviour, Ethics, Misinformation and Policy Strategies
London: Royal Society; British Academy (2020), 35 pp.
"COVID-19 vaccine deployment faces an unprecedented degree of uncertainty and complexity, which is difficult to communicate, such as immune response, duration of immunity, repeated vaccination, transmission dynamics, microbiological and clinical characteristics and multiple vaccines. Priority groups
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DEF’s Covid-19 Relief Initiatives as a Digitally-Enabled Humanitarian Organisation
Digital Empowerment Foundation (DEF) (2020), 42 pp.
"Digital Empowerment Foundation (DEF) launched the Digital Emergency Relief Programme through its Community Information Resource Centers (CIRC) across 600+ locations in India who have been rigorously responding to the crisis by reaching out to the most vulnerable communities. The CIRC centres with t
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Saving Lives and Changing Minds with Twitter in Disasters and Pandemics: A Literature Review
Journalism and Media, volume 1, issue 1 (2020), pp. 59-77
"Twitter is a major tool for communication during emergencies and disasters. This study aimed to investigate Twitter use during natural hazards and pandemics. The included studies reported the role of Twitter in disasters triggered by natural hazards. Electronic databases were used for a comprehensi
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Disinfodemic: Deciphering COVID-19 Disinformation
Key Guides
Paris: UNESCO (2020), 16 pp.
"COVID-19 disinformation creates confusion about medical science with immediate impact on every person on the planet, and upon whole societies. It is more toxic and more deadly than disinformation about other subjects. That is why this policy brief coins the term disinfodemic. Using this frame, the
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Tools for News Reporting During Social Distancing
Internews (2020), 8 pp.
"With many workplaces in semi or total lockdown in response to COVID-19, many journalists are adjusting to the new reality of working from home. This affects the way we report on our communities, the type of observations we can include in our stories and shifts our focus online. But how do we ensure
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"This style guide [...] was produced to support Liberian journalists reporting on COVID-19 - to encourage the accurate use of terms and phrases while reporting on the pandemic." (Page 1)
COVID-19: Orientaciones para comunicar sobre la enfermedad por el Coronavirus 2019. Guía para líderes
Washington, DC: Organización Panamericana de la Salud (OPS) (2020), 10 pp.
"En un escenario ideal, se contaría con tiempo para hacer planes, establecer una estrategia de comunicación y una guía de acción. Pero situaciones como estas, requieren aptitudes inmediatas para comunicarse con el público. La comunicación de riesgos es un componente integral de la gestión de
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"Women, the elderly, adolescents, youth, and children, persons with disabilities, indigenous populations, refugees, migrants, and minorities experience the highest degree of socio-economic marginalization. Marginalized people become even more vulnerable in emergencies. This is due to factors such as
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Redes sociales y plataformas de fact-checking contra la desinformación sobre la COVID-19
Hipertext.net, issue 21 (2020), pp. 79-92
"La pandemia de la COVID-19 ha generado una crisis sanitaria y comunicativa sin precedentes. A través de las plataformas digitales, se ha producido una ingente circulación de información falsa, inexacta o descontextualizada so-bre el coronavirus. Entre ella, cabe destacar los rumores, bulos y teo
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Report: The Perception of COVID-19 Communication in West Africa (non-Sahel)
Abuja: UNESCO (2020), 25 pp.
"According to the respondents (522 respondents), people pay most attention to "prevention methods from COVID-19" (3.82 out of the full score 5). On the contrary, the respondents pay relatively less attention to "Pandemic Statistics (local, national, and international)" (3.55 out of the full score 5)
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"Internews, Translators without Borders, and BBC Media Action collaborated to track and analyse rumours and misinformation circulating on social media in a range of languages. At the same time, Evidence Aid produced plain-language summaries of existing high-quality research to inform the decisions o
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Digital Contact Tracing for Pandemic Response: Ethics and Governance Guidance
Baltimore: Johns Hopkins University Press (2020), xiv, 139 pp.
"There is no “one size fits all” approach to digital contact tracing technologies (DCTT). Technology design should not be static, but it should be capable of evolving depending upon local conditions, new evidence, and changing preferences and priorities. Technology companies alone should not con
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COVID-19 Foreign Influence Campaigns: Europe and the Global Battle of Narratives
Brussels: European Parliament (2020), 8 pp.
"The Chinese Communist Party (CCP) initially concealed information about the spread of the virus. Research suggests that they thereby delayed measures to alleviate the spread of the disease. At the same time, the CCP launched far-reaching efforts to silence domestic criticism. The CCP's efforts to r
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COVID-19: An Informative Guide. Advice for Journalists
Washington, DC: Pan American Health Organization (PAHO) (2020), 15 pp.
"This document offers tools to help journalists practice responsible coverage of the pandemic using evidence-based information. It also proposes ways to approach coverage and encourages journalists to provide advice and solutions that can help reduce health risks and save lives. The priorities of th
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Understanding the Infodemic and Misinformation in the Fight Against COVID-19
Washington, DC: Pan American Health Organization (PAHO) (2020), 6 pp.
"Misinformation is false or inaccurate information deliberately intended to deceive. In the context of the current pandemic, it can greatly affect all aspects of life, especifically people’s mental health, since searching for COVID-19 updates on the Internet has jumped 50% –70% across all genera
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"In the context of the COVID 19 pandemic, effective communication on migration and integration has helped governments achieve crucial policy objectives: First, in order to limit the spread of the virus, governments need to provide all parts of the population, including migrants, with timely and accu
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The Missing Perspectives of Women in COVID-19 News: A Special Report on Women’s Under-Representation in News Media
Deep Insights
Gates Foundation (2020), 101 pp.
"This report was commissioned by the Bill & Melinda Gates Foundation to examine women’s representation in COVID-19/coronavirus newsgathering and news coverage in India, Kenya, Nigeria, South Africa, the UK, and the US. It is rooted in a computational news content analysis of 11,913 publications an
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