"Hate speech is more complex and diverse on social media. It spreads at high speed and can impact behaviors beyond the borders where it originates. Hate is ubiquitous, interactive, and multimedia. It is available 24/7, reaching a much larger audience. On social media, haters can be anonymous and fin
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d support from individuals with the same aggressive mindset. This is just a brief characterization and certainly presents many theoretical gaps that need improvement. This book explores the nature of hate speech on social media. Readers will find chapters written by 21 authors from 18 universities or research centers. It includes researchers from 11 countries, prioritizing a diversity of approaches from the Global North and Global South – Brazil, Cyprus, Ethiopia, Germany, Nigeria, Portugal, South Africa, Spain, Switzerland, Turkey, and the USA. The analyses herein involve the realities in an even larger number of countries, given the transnational approach of some of these studies." (Preface, page 13)
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"Since October 2016, Cameroon has been involved in a violent conflict known as the Anglophone Crisis. This study examines the impact of the hashtag #MyAnglophoneCrisisStory on Twitter in capturing and amplifying the stories of people affected by the crisis. Using R, the authors extracted and analyze
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d tweets using this hashtag that were posted between 21 October 2020 and 3 November 2020. Only tweets posted in English and French languages were included. To understand the content of the tweets, the authors inductively coded and manually analyzed a total of 1064 tweets, replies, and comments. A categorical analysis revealed the presence of three different types of tweets: ‘Story’, ‘Response to Story’, and ‘Awareness and Advocacy’. The ‘Story’ category had four distinct themes: (1) Senseless Loss of Life: Shot and Killed; (2) The Disappeared: Lost and Kidnapped; (3) On the Move/Elusive Safety: Escape, Displacement; and (4) Prevention and Trauma, Mental Health, and Post Traumatic Stress Disorder. This study supports the concept that even short tweets can have a significant impact and signals the need for more attention and research on this overlooked conflict. Future work can involve the use of more advanced analysis tools to conduct a more thorough examination of tweets." (Abstract)
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"Politics and religion are traditionally connected in large democracies, with many examples in the Global South. Recently in Brazil, a specific Bible verse has been assimilated into political expression and amplified by social media: John 8:32 (“And you shall know the truth, and the truth will set
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you free”). In this article, we employ thematic analysis of Twitter1 data referencing this verse, collected during the 2022 Brazilian presidential election. The analysis shows how the verse became symbolic shorthand for a bundle of values associated with political and religious righteousness, reinforcing the connections between conservative politics and religion. Strongly associated with the persona of former president Jair Bolsonaro, the verse wasdeployed by his supporters as a symbolic debunking tool against perceived misinformation but was also used ironically by Bolsonaro’s detractors to criticize the former president. By zooming in on the multifaceted use of this Biblical verse in the online political sphere, this article illuminates the multilayered interconnections between political expression on social media, religion, and misinformation in the context of Brazil." (Abstract)
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"Der Band bietet vielfältige Einblicke in die aktuelle kommunikationswissenschaftliche Rezeptions- und Wirkungsforschung rund um das Thema Nachhaltigkeit. Die Beiträge beschäftigen sich etwa damit, wie die Thematik in den (sozialen) Medien verhandelt wird, wie sich verschiedene Botschafts- und Ko
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ntextmerkmale auf nachhaltiges Verhalten auswirken oder auch welche Rolle etablierte und ‚neue‘ Akteurinnen und Akteure – wie Influencerinnen und Influencer oder die eigenen Social-Media-Kontakte – für die Nachhaltigkeitskommunikation spielen." (Verlagsbeschreibung)
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"Die digitale Transformation der Öffentlichkeit führte zu einem Aufschwung von alternativen Nachrichtenmedien im Netz, die den professionellen Informationsjournalismus konkurrieren. Als Gegenöffentlichkeiten stehen sie in Opposition zur hegemonialen Öffentlichkeit aus Politik und Medien. Lisa Sc
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hwaiger nimmt eine Bestandsaufnahme alternativer Nachrichtenmedien im deutschsprachigen Raum vor und ordnet diese typologisch ein. Mit einem netzwerkanalytischen Ansatz untersucht sie die Relationen zwischen Alternativ- und Mainstreammedien in der Twitter-Sphäre und liefert neue Erkenntnisse zu einem gesellschaftlich hochrelevanten Thema." (Verlagsbeschreibung)
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"This report explores how the Chinese party-state's globally focused propaganda and disinformation capabilities are evolving and increasing in sophistication. Concerningly, this emerging approach by the Chinese party-state to influence international discourse on China, including obfuscating its reco
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rd of human rights violations, is largely flying under the radar of US social media platforms and western policymakers." (Executive summary, page 3)
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"The Russian state-funded international broadcaster RT (formerly Russia Today) has attracted much attention as a purveyor of Russian propaganda. To date, most studies of RT have focused on its broadcast, website, and social media content, with little research on its audiences. Through a data-driven
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application of network science and other computational methods, we address this gap to provide insight into the demographics and interests of RT’s Twitter followers, as well as how they engage with RT. Building upon recent studies of Russian state-sponsored media, we report three main results. First, we find that most of RT’s Twitter followers only very rarely engage with its content and tend to be exposed to RT’s content alongside other mainstream news channels. This indicates that RT is not a central part of their online news media environment. Second, using probabilistic computational methods, we show that followers of RT are slightly more likely to be older and male than average Twitter users, and they are far more likely to be bots. Third, we identify thirty-five distinct audience segments, which vary in terms of their nationality, languages, and interests. This audience segmentation reveals the considerable heterogeneity of RT’s Twitter followers. Accordingly, we conclude that generalizations about RT’s audience based on analyses of RT’s media content, or on vocal minorities among its wider audiences, are unhelpful and limit our understanding of RT and its appeal to international audiences." (Abstract)
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"Based on interviews with a strategic sample of 11 publishers in eight low- and middle-income countries, the authors of this report analyse how various digital publishers across a range of Global South countries approach digital platforms: both big platform companies such as Google and Meta; rapidly
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growing ones, including TikTok; and smaller ones such as Twitter and Telegram. It highlights key shared aspects of their approaches that can serve as inspiration for journalists and news media elsewhere, in terms of how they see platforms (what we call 'platform realism'), how they approach them in their day-to-day work (what we call 'platform bricolage'), and key aspects of their overall approach (what we call 'platform pragmatism')." (Executive summary, page 7)
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"This research identifies an Indonesian-language Twitter disinformation campaign posting pro-government materials on Indonesian governance in Papua, site of a protracted ethno-nationalist, pro-independence insurgency. Curiously, the campaign does not employ common disinformation tactics such as hash
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tag flooding or the posting of clickbait with high engagement potential, nor does it seek to build user profiles that would make the accounts posting this material appear as important participants in a debate over Papua’s status. The campaign simply employs synchronous, duplicate posts by ostensibly distinct authors to ensure that a significant proportion of posts mentioning contentious special autonomy arrangements are pro-government. Despite lacking sophistication, the scale of this information campaign in overall Twitter discussion of special autonomy adds to concerns about the ability of pro-government actors to employ disinformation to constrict political discourse in Southeast Asia." (Abstract)
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"This study examines racism, antisemitism, and xenophobia on Facebook and Twitter. The authors were looking for patterns in the mass of posts, tweets, and images that circulate on social media. To do this, they focused on a series of case studies. These demonstrate that political discussion on socia
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l media is often dominated by angry and loud voices who too often seem to press the 'send button' before thinking of the consequences, or, in some cases, deliberately aim to sow discord and division." (Foreword)
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"This report leverages social media data to provide real-time measures of how diverse elites have strategically co-opted protest narratives during Lebanon's 2019 October revolution. Social media data provides temporally granular measures of elites' political communication strategies, as well as thei
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r ability to spread their messages and influence online discourse more broadly. Qualitative evidence suggests that Lebanese elites have often engaged in co-optation strategies aimed at undermining and fragmenting opposition movements, including during the 2019 revolution. Twitter data enables us to track elites' shifting strategies systematically, evaluating when and how they pursue co-optation and counter-narrative strategies in real-time." (Introduction, page 2)
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"Our search identified 31 systematic reviews, of which 17 were published. The proportion of health-related misinformation on social media ranged from 0.2% to 28.8%. Twitter, Facebook, YouTube and Instagram are critical in disseminating the rapid and far-reaching information. The most negative conseq
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uences of health misinformation are the increase of misleading or incorrect interpretations of available evidence, impact on mental health, misallocation of health resources and an increase in vaccination hesitancy. The increase of unreliable health information delays care provision and increases the occurrence of hateful and divisive rhetoric. Social media could also be a useful tool to combat misinformation during crises. Included reviews highlight the poor quality of published studies during health crises. Conclusion: Available evidence suggests that infodemics during health emergencies have an adverse effect on society. Multisectoral actions to counteract infodemics and health misinformation are needed, including developing legal policies, creating and promoting awareness campaigns, improving health-related content in mass media and increasing people’s digital and health literacy." (Abstract)
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"This Open Access book examines the ambivalences of data power. Firstly, the ambivalences between global infrastructures and local invisibilities challenge the grand narrative of the ephemeral nature of a global data infrastructure. They make visible local working and living conditions, and the reso
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urces and arrangements required to operate and run them. Secondly, the book examines ambivalences between the state and data justice. It considers data justice in relation to state surveillance and data capitalism, and reflects on the ambivalences between an “entrepreneurial state” and a “welfare state”. Thirdly, the authors discuss ambivalences of everyday practices and collective action, in which civil society groups, communities, and movements try to position the interests of people against the “big players” in the tech industry." (Publisher description)
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"Many mediators and peacebuilders are interested in using information about actors and narratives on social media to inform programming. Our starting assumption is that users of this toolkit do not have the resources to either hire a specialist social media analysis firm or to pay for commercial soc
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ial media analysis tools. Therefore, this toolkit is a practical how-to guide for mediators and peacebuilders who want to conduct their own social media analysis, offering an overview of what is possible, a practical guide to a handful of technology tools, and suggestions on analysis methods. The toolkit is also a why-to guide, offering ideas on what programming social media analysis can inform and when it is worth investing resources in this kind of analysis. The toolkit is structured in three sections:
Section 1 outlines what it is possible to do with social media data. It covers how to select the social media platforms on which to conduct analysis and explains what data it is possible to gather from each platform. It also offers three main use cases for social media analysis that can support the work of peacebuilders and mediators, explaining the kind of insights we can glean from social media data, and how they connect to relevant programming.
Section 2 outlines in detail how to work with Facebook and Twitter data. It includes how to come up with search parameters, how to decide whether to download data or view it in a search tool, how to access data from Facebook and Twitter, and how to organise data that has been collected. It also looks at analysis methods to find patterns in this data that can help peacebuilders and mediators understand what is the general narrative (netnography or narrative analysis), what people are talking about most and how (quantitative analysis), what is the tone and emotion of a narrative (sentiment analysis), and who is talking about what with whom (network analysis).
Section 3 offers case studies of social media analysis conducted to support peacebuilding or mediation programs. The case studies connect to the previous sections, illustrating how the methods and tools outlined are used in practice in our fields." (Introduction)
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"Since Syrians took to the streets more than 11 years ago demanding freedom from decades of dictatorship, the Syrian regime has used violence and disinformation as tools to silence those who dare to oppose it, especially those brave enough to expose the war crimes being committed. Civilians, doctors
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, humanitarians and human rights defenders have all faced real-life consequences of online harms. Their experiences are testament to the deadly cost of disinformation. Although there is a trove of evidence of torture, chemical weapons use, and the indiscriminate and targeted bombing of civilians, a relatively small number of conspiracy theorists – sometimes aided by a Russian-backed disinformation campaign, other times inspired by Russia’s disinformation talking points – have managed to distort the facts, endanger people’s lives, and cast long shadows of doubt over policy debates on Syria; in some cases stalling political action by the international community when it was sorely needed. New data gathered and analysed by the Institute for Strategic Dialogue (ISD) for this report shows that disinformation about the conflict in Syria has created a dangerous ecosystem that permeates beyond the online bubble of social media and impacts both lives and government policies in the real world. The disinformation campaign has been devastating for those who are brave enough to risk everything to document human rights violations, as well as for survivors of chemical attacks. The unprecedented use of social media in the Syria conflict shed new light on the evolution of information warfare. Indeed, the war in Syria was the first major conflict to be played out online, creating what researchers have dubbed "a dangerous illusion of unmediated information flows." (Page 2)
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"Iranian Feminism and Transnational Ethics in Media Discourse explores how U.S. news and social media discourse hierarchies overshadow transnational feminist politics and reinforce femonationalist narratives, thereby unpacking how protesters' voices on the ground are obscured in favor of elite sourc
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es who reaffirm U.S Islamophobia." (Publisher description)
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"This book offers a critical and systematic survey of the study of religion and digital media. It covers religious engagement with a wide range of digital media forms and highlights examples of new media engagement in all five of the major world religions. From mobile apps and video games to virtual
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reality and social media, the book provides a detailed review of major topics including ritual, identity, community, authority, and embodiment, includes a series of engaging case studies to illustrate and elucidate the thematic explorations, considers the theoretical, ethical, and theological issues raised [...] Thoroughly updated throughout with new case studies and in-depth analysis of recent scholarship and developments, this new edition provides a comprehensive overview of this fast-paced, constantly developing, and fascinating field." (Publisher description)
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"Delving into the meanings, implications, contexts and effects of extreme speech and gated communities in the media landscape, the chapters analyse misleading metaphors and rhetoric via focused case studies to understand how we can overcome the risks and threats stemming from the past decade's defin
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ing communicative phenomena. The book brings together an international team of experts, enabling a broad, multidisciplinary approach that examines hate speech, dislike, polarization and enclave deliberation as cross axes that influence offline and digital conversations." (Publisher description)
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"This article conducts a qualitative content analysis of content on Twitter concerning the conflict in the Jammu and Kashmir region. The tweets following the death of a popular militant, Burhan Wani, cover three different themes: (1) criticism of intellectuals; (2) Burhan Wani’s impact on the conf
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lict; and (3) tweets referring to the conflict itself. Generally, people use Twitter to make their own point of view clear to others and discredit the opposing party; at the same time, tweets reflect the antagonism between the two parties to the conflict, India and Pakistan. The sample of tweets reflects the lack of awareness among people in the region regarding the motivations of the new generation of militancy emerging in Kashmir after 1990." (Abstract)
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"This publication is the first report from UNESCO and the United Nations to specifically address Holocaust denial and distortion. It details the ways in which social media is fertile ground for hate and prejudice - and proposes actions we can take in response. Based on the data of billions of Facebo
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ok, Twitter, Instagram, and Telegram users, the report outlines what information English, French, Spanish, and German speakers encounter about the Holocaust. Almost half of all Holocaust-related content on Telegram, for example, is false, misleading, or distorted. Holocaust denial and distortion are often present alongside other types of online hate speech and misinformation such as homophobia, misogyny, xenophobia, conspiracy theory and COVID-19 denial. This co-presence indicates that these issues should not necessarily be addressed in isolation." (Foreword)
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