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A Pro-Government Disinformation Campaign on Indonesian Papua
Harvard Kennedy School Misinformation Review, volume 3, issue 5 (2022), 20 pp.
"This research identifies an Indonesian-language Twitter disinformation campaign posting pro-government materials on Indonesian governance in Papua, site of a protracted ethno-nationalist, pro-independence insurgency. Curiously, the campaign does not employ common disinformation tactics such as hash
...
History Under Attack: Holocaust Denial and Distortion on Social Media
Deep Insights
Paris: UNESCO (2022), 68 pp.
"This publication is the first report from UNESCO and the United Nations to specifically address Holocaust denial and distortion. It details the ways in which social media is fertile ground for hate and prejudice - and proposes actions we can take in response. Based on the data of billions of Facebo
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Hate Speech and Polarization in Participatory Society
London; New York: Routledge (2022), xxv, 252 pp.
"Delving into the meanings, implications, contexts and effects of extreme speech and gated communities in the media landscape, the chapters analyse misleading metaphors and rhetoric via focused case studies to understand how we can overcome the risks and threats stemming from the past decade's defin
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How Lebanese Elites Coopt Protest Discourse: A Social Media Analysis
Beirut: Lebanese Center for Policy Studies (LCPS) (2022), 17 pp.
"This report leverages social media data to provide real-time measures of how diverse elites have strategically co-opted protest narratives during Lebanon's 2019 October revolution. Social media data provides temporally granular measures of elites' political communication strategies, as well as thei
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Iranian Feminism and Transnational Ethics in Media Discourse
Lanham: Lexington Books (2022), vii, 137 pp.
"Iranian Feminism and Transnational Ethics in Media Discourse explores how U.S. news and social media discourse hierarchies overshadow transnational feminist politics and reinforce femonationalist narratives, thereby unpacking how protesters' voices on the ground are obscured in favor of elite sourc
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Between Advocacy and Outrage: A Study on Treatment of Gender Issues in Social Media in Iraq
Berlin: Media in Cooperation and Transition (MiCT) (2021), 29 pp.
"This study was launched with the aim to deepen our understanding of how women related topics are debated in social media in Iraq. It is based on a social media monitoring exercise conducted between April 2019 and November 2020 across two topics of interest: the kidnapping of women rights’ activis
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#Kanhaiya: Exploring Indian Journalists’ Use of Twitter to Share Developing News and Audience Engagement with Different Types of Tweets
Global Media and Communication, volume 17, issue 1 (2021), pp. 45-66
"This exploratory study examined the twitter feeds of ten senior Indian journalists during a specific event of national importance to understand what type of tweets led to greater follower engagement. Further, we examined how followers engaged with congruent and incongruent messages. Analysis of twe
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Sourcing Pandemic News: A Cross-National Computational Analysis of Mainstream Media Coverage of COVID-19 on Facebook, Twitter, and Instagram
Digital Journalism, volume 9, issue 9 (2021), pp. 1261-1285
"This article explores the uses of sources in coverage of the COVID-19 pandemic in social media posts of mainstream news organizations in Brazil, Chile, Germany, Mexico, Spain, the U.K., and the U.S. Based on computational content analysis, our study analyzes the sources and actors present in more t
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Topic modelling of public Twitter discourses, part bot, part active human user, on climate change and global warming
Journal of Environmental Media, volume 2, issue 1 (2021), pp. 31-53
"Twitter is a key site for understanding the highly polarized and politicized debate around climate change. We examined large datasets comprising about 15 million tweets from different parts of the world referencing climate change and global warming. Our examination of the twenty most active users e
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Myths and Misconceptions on Covid-19: ‘Congo Check’ and ‘Talato’ Verification Experiences
Frontiers in Communication, volume 6, issue 627214 (2021), 21 pp.
"This paper asks: How do fact-checkers combat/halt Covid-19 myths and misconceptions in the Democratic Republic of Congo and the Central African Republic? How do they engage in social media networks toward sense-giving and sharing corrective information? It discusses two cases of online media projec
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Democracy and Fake News
London; New York: Routledge (2021), xiv, 232 pp.
"This book explores the challenges that disinformation, fake news, and post-truth politics pose to democracy from a multidisciplinary perspective. The authors analyse and interpret how the use of technology and social media as well as the emergence of new political narratives has been progressively
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Digital Hate: The Global Conjuncture of Extreme Speech
Bloomington, Indiana: Indiana University Press (2021), 266 pp.
"The euphoria that has accompanied the birth and expansion of the internet as a "liberation technology" is increasingly eclipsed by an explosion of vitriolic language on a global scale. Digital Hate: The Global Conjuncture of Extreme Speech provides the first distinctly global and interdisciplinary
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Social Media and Everyday Life in South Africa
London; New York: Routledge (2021), x, 157 pp.
"This volume explores how, over the past decade, social media platforms have deeply penetrated the fabric of everyday life. The author considers South Africans’ use of wearable tech and use of online health and sports tracking systems via mobile phones within the broader context of the digital dat
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Social Media Usage by Digital Finance Consumers: Analysis of Consumer Complaints in Kenya, Nigeria and Uganda. July 2019 - July 2020
Innovations for Poverty Action (ipa) (2021), 36 pp.
"Digital feedback has large potential for consumer protection. The customer experiences shared in the different social media channels have proven to be a rich source of information with the potential of answering a large number of questions. Who will make use of this data and methods going forward,
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COVID-19 Discourse on Twitter in Four Asian Countries: Case Study of Risk Communication
Journal of Medical Internet Research, volume 23, issue 3: e23272 (2021), 17 pp.
"COVID-19, caused by SARS-CoV-2, has led to a global pandemic. The World Health Organization has also declared an infodemic (ie, a plethora of information regarding COVID-19 containing both false and accurate information circulated on the internet). Hence, it has become critical to test the veracity
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The "Hate Speech" Policies of Major Platforms During the COVID-19 Pandemic
Montevideo: UNESCO Office Montevideo and Regional Bureau for Science in Latin America and the Caribbean (2021), 32 pp.
"This document reports an increase in so-called “hate speech” posts on Facebook, Twitter, and YouTube after the onset of the COVID-19 pandemic. Although dissimilar, such an increase can be observed in the transparency reports of the different platforms and the surge in content moderation since M
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Demystifying the COVID-19 Infodemic: Conspiracies, Context, and the Agency of Users
Social Media + Society, volume 7, issue 3 (2021), 16 pp.
"This article presents new empirical insights into what people do with conspiracy theories during crises. By suppressing the impulse to distinguish between truth and falsehood, which has characterized most scholarship on the COVID-19 “infodemic,” and engaging with claims surrounding two popular
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Going Digital: Web Data Collection Using Twitter as an Example
Oxford: Oxfam (2020), 30 pp.
"These guidelines are published under the Going Digital series where we explore and share our learning in using new digital technologies in evaluation and research. In this fifth instalment of Going Digital, another form of digital data is explored: web data. The paper discusses how web data, in par
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