"Thanks to social media, Peruvian police does a better job in communicating with people. In its videos and posts, it uses celebrities, popular phrases, famous movie scenes or lyrics of well-known songs. Its social media page has been encouraging people to refrain from drinking alcohol when taking th
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e wheel, to double check information found on the internet to avoid fraud, to cycle more to reduce traffic jam and to report assaults or harassment to help police better protect people. Uncle PNP [=the social media account of Peruvian police] replies to people’s queries in a trice, giving them advice or tagging other public institutions on Facebook that are in a better position to help. And it works. Today, more than one million people follow the Peruvian police account on Facebook. There is no better proof that people always enjoy taking advice from their uncles."
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"Social media in China has not only become a popular means of communication, but also expanded the interaction between the government and online citizens. Why have some charitable crowdfunding campaigns had agenda-setting influence on public policy, while others have had limited or no impact? Based
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on an original database of 188 charitable crowdfunding projects currently active on Sina Weibo, we observe that over 80 per cent of long-term campaigns do not have explicit policy aspirations. Among those pursuing policy objectives, however, nearly two-thirds have had either agenda-setting influence or contributed to policy change. Such campaigns complement, rather than challenge existing government priorities. Based on field interviews (listed in Appendix A), case studies of four micro-charities – Free Lunch for Children, Love Save Pneumoconiosis, Support Relief of Rare Diseases, and Water Safety Program of China – are presented to highlight factors that contributed to their variation in public outcomes at the national level. The study suggests that charitable crowdfunding may be viewed as an “input institution” in the context of responsive authoritarianism in China, albeit within closely monitored parameters." (Abstract)
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"The Global NGO Technology Report is a biennial research project that seeks to gain a better understanding of how non-governmental organizations (NGOs) worldwide use technology. Sponsored by Funraise and produced by Nonprofit Tech for Good, the report examines how NGOs use web and email communicatio
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ns, online fundraising tools, social media, mobile technology, and productivity software. Now in its fourth edition, this year’s report provides technology benchmarks for Africa, Asia, Australia and New Zealand, Europe, Latin America and the Caribbean, and the United States and Canada. A global average of the benchmark data—as well as Global NGO Technology Ratings—is also provided." (Page 3)
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"For media organisations and broadcasters, blogs and other forms of online speech are fast becoming the most important forms of communication with audiences. To maintain the quality and consistency of your brand, any staff member who communicates officially on behalf of your organisation in any soci
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al media forum or platform or posts on any of your pages, should be sure to comply with the following: Be respectful of the audience. If you would not put it on air or have it printed on the front page, then do not post it online; employees who post content on behalf of their organisation or as part of their jobs must always identify themselves; anyone posting on an organisation’s social media sites or any other official social media pages must uphold the values and mission of the organisation and should coordinate with their manager; do not pick arguments online and do be the first to correct your own mistakes, and don’t alter previous posts without indicating or evidencing that you have done so; always add value. Provide information that is worthwhile. Your brand is an important asset. Whatever you publish will affect your brand; one needs to be ethical and responsible in social media interactions. (Reflect what the company you work for expects of you.); market your brand: Post about the organisation or relevant content, news and programs; engage the audience and their responses professionally, avoid emotional attachment at all times; trust is built on credibility. Verify anything you post for accuracy; always seek guidance on legal related matters." (Best practices, page 4)
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"El análisis de contenido y las entrevistas en profundidad han revelado que las redes sociales son utilizadas por las tres ONGD como altavoz para amplificar su mensaje, pero no para construir comunidad e incitar el diálogo. Hay un déficit manifiesto por interpelar a los usuarios y por promover qu
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e estos participen de la evolución de la entidad más allá de donar o de integrarse como voluntario." (Conclusión)
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"So manche oder mancher spielt mit dem Gedanken, seine Social-Media-Aktivitäten und Reichweite zum Beruf zu machen und etwa mit Instagram seinen Lebensunterhalt zu bestreiten. Dass das jedoch weit mehr bedeutet, als gekaufte Produkte möglichst unauffällig im Netz zu platzieren, zeigt Marie Luise
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Ritter in dieser Anleitung für Influencer. In So wird man Influencer! zeigt sie Neulingen Schritt für Schritt, was zu beachten ist, damit sich das Geschäftsmodell auch trägt: Einstellung, Markenbildung, Strategie, Affiliates und vieles mehr- inklusive der zehn kuriosesten Anfragen an die Autorin." (Verlagsbeschreibung)
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"Dieses Buch zeigt, wie Unternehmen den Instant-Messaging-Dienst WeChat für ihr Social Media Marketing in China erfolgreich nutzen können. Denn WeChat ist viel mehr als ein mobiler Messenger – es ist Alltagsbegleiter und bezahlt beispielsweise Stromrechnungen, vereinbart Arzttermine, kauft Flug-
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und Zugtickets oder beantragt ein Visum. Für in China tätige Unternehmen ist das soziale Netzwerk als Absatzkanal und Internetplattform unabdingbar. Der Autor erklärt anschaulich, welche Einsatzmöglichkeiten WeChat bietet, beschreibt grundlegende Funktionen sowie das öffentliche WeChat-Konto spezifisch für das Unternehmensmarketing. Er erläutert den Bezahldienst „WeChat Pay“ und viele weitere Tools, wie beispielsweise Content-Marketing-Funktionen oder das Schalten von Anzeigen." (Verlagsbeschreibung)
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"Social media channels provide intriguing opportunities for NGOs to communicate with their audiences, raise awareness, and campaign for change. Maintaining strong social media communication that supports the organization’s ability to achieve its goals is the mandate of social media management, the
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day-to-day maintenance and management of an organization’s social media channels and communication. This chapter provides an overview of the potential, practice, process, methods, and tools of effective social media management, including strategic planning based on formative research, implementation and communication, as well as evaluation." (Abstract)
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"In YouTube Secrets, online video experts Sean Cannell and Benji Travis draw on a decade of experience as well as interviews with more than one hundred top creators to give you a step-by-step YouTube success playbook. You'll learn the seven essential ingredients for a profitable channel, new strateg
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ies for getting views and subscribers, ten ways to make money on YouTube." (Back cover)
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"Jasmin Fitzpatrick widmet sich aus politikwissenschaftlicher Perspektive zivilgesellschaftlichen Organisationen und untersucht, wie diese das Potenzial der neuen Kommunikationskanäle des Web 2.0 nutzen. Im Fokus stehen zum einen ihre Mobilisierung von Unterstützern und zum anderen ihre Absicht, d
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urch soziale Medien die Agenda zu besetzen. Im Zentrum der Analyse stehen zivilgesellschaftliche Organisationen, die sich mit Menschenrechten und humanitärer Hilfe befassen. Methodisch werden quantitative und qualitative Verfahren kombiniert. Die Autorin zeigt, dass gerade kleinere Organisationen das Potenzial der neuen Kommunikationsmöglichkeiten noch nicht ausschöpfen." (Verlagsbeschreibung)
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"The guide includes software that contains the functionality that most nonprofits need: fundraising, email marketing, advocacy/grassroots organizing, and Peer-to-Peer fundraising. We looked for programs that could be used by organizations small to large, were scalable, and offered great training res
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ources. Because technology investments can be a major budget item for nonprofit organizations, we also made sure to include platforms at different price points. It’s always good to mix things up a little – seven of the most feature – packed programs for nonprofits made it into this new guide. Four were included last year, and we’ve added three new platforms. Once we selected the seven participants, we got a lot of help from the software vendors themselves. We interviewed members of the software vendors’ teams and got answers to some common questions. Our team attended live software demos to see the platforms in action (and we peppered the vendor team with questions and use cases). We also talked with our own team members – who use many different engagement software systems for our clients – to get an understanding of what each one is truly like to use daily." (Page 3)
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"This ebook is designed to be a primer to provide everything you need to know about social media and how to use it effectively in your community. You’ll learn: why social media matters in today’s ministry environment; how to build a social media ministry team; how to develop a social media plan;
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what makes good social media content; how social media algorithms work (and why that matters); how to optimize your mobile app for social media." (Page 3)
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"Der Band führt in die praktischen Grundlagen von Social Media ein und zeigt, wie sich durch Facebook, Twitter, Instagram, Youtube & Co. der Journalismus verändert hat. Er legt dar, wie die einzelnen Dienste sinnvoll im redaktionellen Alltag eingesetzt werden und wo Potential für weitergehende re
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daktionelle Strategien zu sehen ist. Eine wichtige Rolle wird dem Zusammenspiel mit dem Leser/Zuschauer/Zuhörer eingeräumt. Denn dieser rückt von der rein passiven Rezipienten-Rolle in die aktive Rolle eines Partners des Journalisten. Auch will der Umgang mit User-Material gelernt sein. Vom Überprüfen und Verifizieren von Youtube-Videos bis zum redaktionellen Crowdsourcing bietet das Buch Checklisten und Muster-Konzepte sowie Beispiele aus der Praxis." (Publisher description)
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"The survey shows that the vast majority of South African nonprofit organisations are seeing positive benefits through using social media. This is despite the fact that more than 80% of NPOs do not allocate a budget for social media, close to 50% said that staff lacked the expertise to manage social
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media, and almost one-third said they have no communications plan to guide their social media work. NPOs reported that they primarily use social media to promote events, communicate with clients and stakeholders, curate news, build communities, and improve their marketing and branding. Facebook and Twitter remain the social networks of choice for NPOs, followed by YouTube, LinkedIn and Google+. However, few LinkedIn and Google+ accounts were found to be active." (Executive summary)
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