"Social media engagement alone can achieve limited results in promoting public accountability for police misconduct in Kenya, Tanzania and Uganda but can and has served as a valuable tool in this endeavour. The percentage of the population in Africa that engages in discussions on social media platfo
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rms about the actions and behaviour of the police is currently small. This number has the potential to grow exponentially over the next decade with advances in mobile connectivity and as the public realise the power of harnessing social media as a tool to promote good governance and demand accountability from government. Social media engagement can facilitate communication between police agencies and the public, allowing for information to flow between these groups. Well-coordinated, strategic social media campaigns by civil society in the countries reviewed can mobilise the public, energise large groups of people and achieve tangible results. Civil society can develop systematic strategies to engage with the police in different ways. These strategies include using positive interactions to build trust and open the lines of communication, and using photographs and videos of specific events and incidents of police misconduct gathered through social media to demand accountability." (Key findings)
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"Far too often the implicit theory of change in digital developments, as with technology for development more generally, is that importing technologies can fix development. This does not acknowledge the political and social transformations that are needed to address and overcome economic and power a
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symmetries. Although understandable, the focus on simple fixes places too great an emphasis on the visible aspects of technology, which, at best, provide incremental gains in developmental terms. This leads to less attention on the less visible but fundamental aspects of capacity, skills and institutions, where arguably the potential for transformational development gains truly lie. The most significant digital development gains - as with technology for change more generally - have involved a dynamic interplay between technological developments and institutional change." (Page 15)
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"The most important messages on the roles technologies can play in enabling citizen voice and accountable and responsive governance are: 1. Not all voices can be expressed via technologies. 2. Technologies can play decisive roles in improving services where the problem is a lack of planning data or
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user feedback. 3. Common design flaws in tech-for-governance initiatives often limit their effectiveness or their governance outcomes. 4. Transparency, information or open data are not sufficient to generate accountability. 5. Technologies can support social mobilisation and collective action by connecting citizens. 6. Technologies can create new spaces for engagement between citizen and state. 7. Technologies can help to empower citizens and strengthen their agency for engagement. 8. The kinds of democratic deliberation needed to challenge a systemic lack of accountability are rarely well supported by technologies. 9. Technologies alone don’t foster the trusting relationships needed between governments and citizens, and within each group of actors. 10. The capacities needed to transform governance relationships are developed offline and in social and political processes, rather than by technologies." (Conclusions, page 24)
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"This study assesses linkages between social media and governance dynamics in 49 African countries for the year 2012. The empirical evidence is based on ordinary least squares and quantile regressions. Ten bundled and unbundled governance dynamics are used, notably: (i) political governance (entaili
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ng “voice & accountability” and political stability/no violence); (ii) economic governance (involving regulation quality and government effectiveness); (iii) institutional governance (comprising the rule of law and corruption-control) and (iv) general governance (entailing political, economic and institutional governance). Social media is measured with Facebook penetration. The findings show that Facebook penetration is positively associated with governance dynamics and these positive nexuses differ in terms of significance and magnitude of significance throughout the conditional distribution of the governance dynamics." (Abstract)
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"Blockchain tehcnology (BT) can make a significant contribution to the future development of Latin America. It provides a robust alternative to weak state authorities in the fight for democratically legitimised laws and standards that have only been applied to a limited extent, or not at all. BT cou
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ld therefore provide democratic structures with a new legitimacy, especially in developing and emerging countries. The decentralised currency Bitcoin, which functions as a kind of alternative currency to those issued by politically misused central banks, is already a perfect example of this. However, the technology itself can also be abused, as evidenced by the increasing use of digital currencies by authoritarian regimes to circumvent international capital market barriers. It is also difficult to curb the trade in illegal goods. The fact that a blockchain never forgets also presents a potential problem. If public administrations or social media services, for example, opted to work on a blockchain basis, it would probably be very difficult to enforce a right to be forgotten. It is therefore vital for the future use of BT that free and democratic societies provide the greatest possible freedom in the ongoing development of the technology. This will require both political courage and trust." (Conclusion)
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"Open data involves the release of data so that anyone can access, use and share it. The Open Data Charter (2015) describes six principles that aim to make data easier to find, use and combine: open by default; timely and comprehensive; accessible and usable; comparable and interoperable; for improv
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ed governance and citizen engagement; for inclusive development and innovation. One of the main objectives of making data open is to promote transparency. Transparency is a characteristic of government, companies, organisations and individuals that are open in the clear disclosure of information, rules, plans, processes and actions. Transparency of information is a crucial part of this. Within a development context, transparency and accountability initiatives have emerged over the last decade as a way to address developmental failures and democratic deficits. There is a strong intersection between open data and transparency as concepts, yet as fields of study and practice, they have remained somewhat separate. This guide draws extensively on analysis and evidence from both sets of literature, beginning by outlining the main concepts and the theories behind the relationships between them." (Summary)
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"Contributors to the volume explore various questions concerning the opportunities and constraints for governance associated with the startling growth in digital technologies in the Global South. In areas of limited statehood, places where the reach of the state is limited and weak, can mobile phone
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s, geographical information systems, and other digital technologies help fill the governance vacuum? In general, Livingston and Walter-Drop conclude with the contributors that where missing governance is information-based (bits), digital technology has a tremendous impact. Yet a major constraint is found in its ability to fill the governance vacuum concerning the provision of material collective goods (atoms)." (Abstract)
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"This chapter explains the innovative social change strategies that civil society stakeholders, exploring the appropriation and development of information and communications technology (ICT) tools and techniques for the empowerment of ordinary citizens, have sought to develop and carry out in practi
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ce. The chapter addresses the communicative dimension of ICT and social accountability. It looks at a new generation of social accountability practices that through their creation of a solid evidence base seek to facilitate citizens’ direct forms of interaction with public service providers and government officials. The chapter demonstrates that social accountability mechanisms indeed constitute intentional processes of communication for social change and are beneficially studied empirically by the dominant methodological approaches of the communication for social change (C4SC) discipline." (Summary)
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"From this short survey of some key thinkers, can we conclude that there is a causal link between digital media and good governance? The sum of the arguments and cases presented here do not point to a causal link, but they certainly show that digital technology is shaping social movements and politi
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cal processes as never before. What is clear is that digital technology is a tool, and that, as such, it can be an important contributor to “bad” governance as well as “good.” It can help topple dictators, but it can also help authoritarian regimes oppress their citizens; it can empower people, and it can anesthetize and manipulate them [...] Of course, the question about a causal link between digital media and good governance is purposefully simple– even crude–in order to make a good title. The job of academics is to go beyond the simple journalistic headlines that have hailed “Twitter revolutions” on the one hand, or have dismissed “slacktivists” on the other. All the scholars profiled here clearly show that those who assume a simple relationship between digital technologies and political change are making serious mistakes. As ever, context is all." (Abstract)
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"GISWatch 2012 explores how the internet is being used to ensure transparency and accountability, the challenges that civil society activists face in fighting corruption, and when the internet fails as an enabler of a transparent and fair society. The eight thematic reports and 48 country reports pu
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blished ask provocative questions such as: Is a surveillance society necessarily a bad thing if it fights corruption? And how successful have e-government programmes been in fighting corruption? They explore options for activism by youth and musicians online, as well as the art of using visual evidence to expose delusions of power. By focusing on individual cases or stories of corruption, the country reports take a practical look at the role of the internet in combating corruption at all levels." (Back cover)
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"This paper, originally produced in longer format for the World Bank Group, is meant to be a primer on crowdsourcing as an informational resource for development, crisis response, and post-conflict recovery. Inherent in the theoretical approach is that broader, unencumbered participation in governan
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ce is an objectively positive and democratic aim, and that governments’ accountability can be increased and poor performance corrected through openness and empowerment of citizens. Whether used for tracking flows of aid, reporting on poor government performance, or helping to organize grassroots movements, crowdsourcing has potential to change the reality of civic participation in many developing countries. The objective of this paper is to outline the theoretical justifications, key features, and governance structures of crowdsourcing systems, and to examine several cases in which crowdsourcing has been applied to complex issues in the developing world." (Abstract)
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"In the fall of 2011, Danida commissioned a study with the objective of examining strategic opportunities for using ICT for promoting governance and democratization efforts within development assistance; and exploring opportunities for ICT in the present Danish portfolio of development programs and
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within the vision of the Strategy for Danish Development Cooperation. The study touches on a range of ICT technologies but its focus is the use of mobile phones, including voice calls, SMSText, mobile internet, and social media. This report presents the findings, conclusions and recommendations of the study and falls in 6 chapters: an introductory part outlining study objectives and the methodology applied (Chapters 1-2); a presentation of why ICT is important (Chapter 3); a presentation of ICT case studies from Kenya emphasizing transparency, accountability and empowerment (Chapter 4); a presentation of other donor practices and experiences with emphasis on institutional issues (chapter 5); and a concluding chapter outlining the conclusions/recommendations (Chapter 6)." (Introduction)
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"This report documents seven innovative ICT practices – five from India and two from Bangladesh – with the aim of advancing access to information for enhanced transparency and accountability in governance and the improvement of democratic practices and public service delivery." (Page 11)
"This report analyzes the ways in which civil society and the media contribute to establish more accountable governments in the region. The report is organized around two main sections: section I provides a general overview of the trends and changes that affected the development of Latin American so
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cieties and the media in the past decade. More specifically, it will concentrate on the appearance of two actors that greatly contributed to shape the agenda of accountability in the region: a regional network of civic associations and movements organized around demands for due process and a new form of investigative or watchdog journalism. The section describes both the types of actors involved in a politics of accountability and the main issues they have addressed. Section II concentrates on the workings and achievements of this politics of accountability. It analyzes the methods and strategies employed to make public officials accountable and on some of their accomplishments." (Page 1)
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