"The Guatemala DECA report presents the findings and recommendations of the Guatemala DECA. It outlines the key aspects of Guatemala’s digital ecosystem and provides nine recommendations for creating a more inclusive, safe, and enabling environment. Guided by USAID/Guatemala priorities: i) partner
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with the Government of Guatemala and other stakeholders to increase economic prosperity, inclusion, and stability in areas with high irregular migration; ii) partner with the Government of Guatemala and other stakeholders to strengthen effective and accountable governance to improve quality of life and reduce irregular migration; and iii) partner with the Government of Guatemala and other stakeholders to improve justice and security to reduce irregular migration, the DECA process included desk research, consultations with USAID/Guatemala technical offices, 76 key informant interviews with stakeholders from civil society, academia, and the private and public sectors, and five focus group discussions with USAID project participants. Key findings include: Guatemala does not have a central strategy or policy for the digitalization of government services or systems; while Guatemala is home to relatively high network coverage, gaps in internet use remain and innovative solutions face regulatory barriers; the digital divide persists across gender, geography, income, education and literacy, and ethnicity, and was exacerbated by the COVID-19 pandemic; digital rights are insufficiently protected and disinformation and harassment are present in the online space; over the last decade, the Government of Guatemala adopted long-term policies to support the development of the digital economy; progress is unclear but data show there has been some impact on financial inclusion; although in its early days, there is unprecedented growth in Guatemala’s startup ecosystem, specifically FinTech." (https://www.usaid.gov/digital-development)
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"In 2019, 51 people were killed in terror attacks at two mosques in Christchurch, a city on the east coast of the South Island of New Zealand with a population of around 400,000 people. It was the deadliest mass shooting in the country’s history and the first terror attack of its kind on home soil
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, attracting extensive international media attention. Given the city’s relative isolation, early coverage was by local media and included local journalism students who had responded to a developing event. This study explores the first-hand experiences of these undergraduate broadcast journalism students who, just a few weeks into a new academic year, covered the news story for national and international media. Using mini focus groups, this descriptive study sheds light on how students with little to no trauma training coped with reporting on such an extreme and unprecedented event and the crucial role soft skills played in guiding their actions." (Abstract)
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"The public’s increased access to journalists via social networks is arguably the defining shift in audience-media relations over the past two decades. While some laud this potential for dialogue, the reality is that many journalists face targeted hostility, with women often subjected to particula
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rly challenging content. Underpinning this project is the question of how contemporary social media dynamics, and particularly negative or hostile interactions, affect journalists in Ireland. Drawing on interviews with 36 national-level female journalists, this project documents their experiences in their own words, analyses how they handle negativity, and explores how they think those with power should respond. The project also includes focus groups with 40 student journalists who are grappling with the expectations around social media use moving forward in their careers." (Abstract)
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"Este estudo é realizado dentro da estrutura do Programa de Pesquisa do ifa „Cultura e Política Externa“, no qual especialistas analisam tópicos atuais das relações culturais internacionais e desenvolvem recomendações para futuras medidas de política cultural externa. Ele discute o poten
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cial e os desafios de uma abordagem mais decolonial da cooperação internacional no campo do meio ambiente e das mudanças climáticas, tendo a educação e a cultura como bases e ferramentas para essa cooperação. Este estudo trata especificamente da Política Externa Climática Alemã em relação à região da Amazônia Legal Brasileira. Uma revisão da literatura, entrevistas semiestruturadas e mesas redondas foram realizadas como parte da pesquisa para levar em conta uma visão geral das percepções de diferentes partes interessadas ligadas ao tópico da pesquisa." (Contracapa)
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"The purpose of this study is to investigate the extent of digital surveillance by Arab authorities, which face risks and threats of surveillance, and how journalists seek to press freedom by using tools and techniques to communicate securely. Design/methodology/approach: The study used focus group
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discussions with 14 journalists from Syria, Saudi Arabia, Libya, Yemen, Oman, Jordan and Egypt. While in Egypt, questionnaires were distributed to 199 journalists from both independent and semi-governmental outlets to investigate how Egyptian journalists interpret the new data protection law and its implications for press freedom. Findings: The study indicated that journalists from these countries revealed severe censorship by their respective governments, an element inconsistent with the Arab Constitution. The recommendation of the study encourages media organisations to play a more active role in setting policies that make it easier for journalists to adopt and use digital security tools, while Egyptian journalists see the law as a barrier to media independence because it allows the government to exercise greater information control through digital policy and imposes regulatory rules on journalists. Practical implications: The study identifies practical and theoretical issues in Arab legislation and may reveal practices of interest to scientists researching the balance between data protection, the right of access to information and media research as an example of contemporary government indirect or ‘‘soft’’ censorship methods. Originality/value: To the best of the authors’ knowledge, this paper is one of the first research contributions to analyse the relationships between Arab authoritarians who used surveillance to restrict freedom of the press after the Arab Spring revolutions of 2011 to keep themselves in power as long as they could. In addition, Egypt’s use of surveillance under new laws allowed the regimes to install software on the journalists’ phones that enabled them to read the files and emails and track their locations; accordingly, journalists can be targeted by the cyberattack and can be arrested." (Abstract)
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"This study aims to investigate media intervention in the extractive sector, like media training for journalists, and investigative reporting in the sector, to improve innovations designed to drive transparency and accountability. It also aims to understand the experiences of journalists and media o
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rganisations in the overall mission to ensure a more transparent extractive sector. The research employed a combination of methods - key informant interviews with 10 media organisations and CSO stakeholders, an online survey for journalists, and focus group discussions with newsroom managers selected from the media institutions identified by respondents to the survey. Findings revealed that Nigerian journalists had attended media training in the extractive sector, and this training has impacted their delivery and reportage, improved wide-range and sophisticated viewpoints that can direct their reporting methods and choices. Their capacity is built in utilising critical thinking to assess news sources, information, and the motivations of individuals and advancement in journalism. Journalists and media organisations continue to demand more collaborative and action-oriented processes to advance their reportage and generate more impactful stories, especially in the extractive sector." (Executive summary)
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"The Tanzania DECA report presents the findings and recommendations of the Tanzania DECA. It outlines the key aspects of Tanzania’s digital ecosystem and provides 13 recommendations for creating a more inclusive, safe, and enabling environment. Guided by USAID/Tanzania priorities: i) foundational
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skills of children below age 15; ii) increasing empowerment, productivity, and engagement of Tanzanians aged 15 to 35; and iii) strengthening capacity of state and non-state actors to benefit future generations, the DECA process included desk research, consultations with USAID/Tanzania technical offices, and 76 key informant interviews with stakeholders from civil society, academia, and the private and public sectors. Key findings include: while the Government of Tanzania prioritized increasing connectivity for all citizens over the last two decades, last-mile connectivity gaps persist; there is a large usage gap in Tanzania that is attributed to factors including lack of device and mobile broadband affordability, low levels of digital literacy, and a dearth of locally relevant content; while there has been greater openness over the past two years, nearly all of the restrictive laws remain in place and prospects for amending or repealing them remain uncertain; the government is committed to developing and promoting digital government services and systems and often relies on software solutions developed in-house; while the government has a National Cyber Security Strategy (NCSS) 2018-2022 that outlines a comprehensive framework for detecting, preventing, and combating cyber threats, the strategy is not shared widely or publicly; mobile financial services are at the forefront of digital financial services uptake; Tanzania’s startup ecosystem is growing, with startups in a variety of sectors, although it is in its infancy and not yet enabled by explicit policies or regulations; E-commerce is in early stage development in both supply and demand. Weak enabling factors such as logistics infrastructure, addressing systems, and consumer protections regulations prevent the sector from realizing its full potential." (https://www.usaid.gov/digital-development)
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"The Honduras Digital Ecosystem Country Assessment (DECA) report presents the findings and recommendations of the Honduras DECA. It outlines the key aspects of Honduras' digital ecosystem and provides 9 recommendations for creating a more inclusive, safe, and enabling environment. Guided by USAID/Ho
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nduras priorities, which include i) facilitating a systems change approach - social, economic, justice and security, environmental, education; ii) partnering and co-creating with the private sector to capitalize on shared values, forster innovation, and facilitating joint investment where interests align; and iii) generating opportunities for citizens - especially youth - to actively engage and invest in their future in Honduras, the DECA process included desk research, consultations with USAID/Honduras technical offices, and 76 key informant interviews with stakeholders from civil society, academia, and the private and public sectors. Key findings include: digital transformation is a priority of President Xiomara Castro’s new administration; an outdated telecommunications legal and regulatory environment is hindering connectivity expansion, affordability, and accessibility; efforts to digitize education are succeeding, but digital literacy lags and requires a concerted strategy; there are not effective data protection and cybersecurity regulations; the Government of Honduras lacks the capacity to prosecute digital crimes; there is a focus on countering mis- and disinformation by civil society, but a joint strategy is required for greater impact; the level of financial inclusion continues to be low due to systematic weaknesses, such as poor connectivity infrastructure, and supply-side factors, such as the lack of relevant traditional and digital financial services; e-commerce is slow to take off in Honduras, except in the two largest cities, Tegucigalpa and San Pedro Sula; the digital talent pool does not currently meet the labor market demand." (https://www.usaid.gov/digital-development)
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"Participants in the study take a snapshot of a variety of news channels and social media platforms to get their news, evaluating their truthfulness and attempting to “figure out the truth.” Across different focus groups, there is a shared lack of trust in news channels, and no media outlet is p
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articularly credited with credibility or objectivity. Even if the media is affiliated with their own religious community or political party, all participants confirm consuming media messages with great caution and limited belief. This mistrust is the result of the political and partisan ownership of news channels. Participants insist that every media outlet provides the news according to its particular interests and those of the politician who finances it. Participants are fully aware that mainstream media outlets are promoting the political agendas of their financiers and sponsors. Moreover, they are merely tools in the hands of their owners (religious factions, political parties, business persons…) who use them as part of their larger panoply to conduct their battles and achieve their political and economic aims." (Major findings, page 4-5)
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"In a reality that combines the virtual with the physical and in a context of information saturation, there are consumers who are more critical, demanding, and less loyal. In this context, it is timely to know the new habits of the Centennials, so as to understand their behaviors and consumption tre
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nds, aligning future communication strategies to their personality and interests. The Centennials or Generation Z are digital natives, concerned with technology, and complex to understand (Alonso-López; Terol-Bolinches, 2020). Generation Z –analyzed in this study– is composed of those born between 2000 and 2008, which corresponds to the youth currently between 14 and 22 years old (Vilanova; Ortega, 2017; Hernández; Andrade-del-Cid, 2020). The main objective of this research is to determine the patterns of consumption and online behavior exhibited by this generation in Mexico, Colombia, Chile, and Panama, with a focus on the characteristics of communication processes, online consumption patterns, and the cultural traits they possess. To achieve this, a mixed method is proposed consisting of a Twitter conversation analysis, survey application (n=550), in-depth interviews (n=36), and focus groups (n=2); all of which have been applied in the four selected countries. The main conclusions are that the preferred content of Centennials is humor (75%), with Instagram and TikTok being the most used networks. For they, the most important thing is to take care of their image and 40% are not interested in technological topics. Furthermore, cultural characteristics are shared among countries; however, language is the main difference between countries." (Abstract)
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"The Mali Digital Ecosystem Country Assessment (DECA) report presents the findings and recommendations of the Mali DECA. It outlines the key aspects of Mali’s digital ecosystem and provides 11 recommendations for creating a more inclusive, safe, and enabling environment. Guided by 3 USAID/Mali pri
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orities, which include i) improved governance for stronger democratic institution; ii) solidified and deepened development gains in targeted areas; and iii) improved outcomes across the humanitarian, development, and peace nexus to save lives and increase resiliency, the DECA process included desk research, consultations with USAID/Mali technical offices, and 63 key informant interviews with stakeholders from civil society, academia, and the private and public sectors. Key findings include: Mali has made great strides in building out its Information and Communications Technology (ICT) infrastructure, but political instability and conflict hinder further investment; the Government of Mali’s commitment to digital development is aspirational, but existing services, policies, and governance are at an early stage; Mali does not have a central policy or regulation guiding the digitization of government services and systems; Mali’s civil society and media have enjoyed historical freedom of expression, but new policies threaten the freedom of the press and increase organizations’ needs for cybersecurity awareness and tools; insurgent groups are accelerating their use of social media for propaganda dissemination and Mali’s broader population needs better tools to counter disinformation; Mali does not have a policy framework for guiding the development of the e-commerce sector; Mali’s tech startup scene lacks true innovation or competition and operates informally in an unfavorable environment." (https://www.usaid.gov/digital-development)
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"Oppression of women, financial meltdown, censorship: Research findings by Afghan NGO Nai SOMA and DW Akademie highlight the extent of the Afghan media sector’s breakdown after the Taliban took power in Kabul." (Page 1)
"This study sought to identify changes, if any, to the communication and community engagement landscape as a result of the COVID-19 pandemic. It did not aim to evaluate communication, community engagement and accountability (CCEA) during the pandemic but, rather, aimed to bring together some of the
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key literature, recommend additional reading and reflect on the perspectives of different stakeholders. In addition to a thorough literature review, the study represents the views of approximately 150 community-based participants of focus group discussions, 44 key informants and 181 global survey respondents. For some, the shift to remote ways of working led to an increase in digital access and reach, while for others this complicated existing communication channels and deepened the digital divide. Principally, this report finds that very little has changed in the CCEA landscape, a conclusion nuanced heavily by contextual differences within and between communities, and between countries." (Executive Summary, page 5)
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"This paper examines the extent to which an edutainment programme, MTV-Shuga, was reported to influence young people’s engagement with sexual and reproductive health (SRH) information in rural KwaZulu-Natal, South Africa. In 2019 we conducted eight community-based screenings of MTV-Shuga episodes
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followed by 25 individual indepth interviews and 13 focus group discussions with young people aged between 15 and 30. Interviews were audio recorded and transcribed verbatim. Data analysis was thematic and complemented by constant comparison and deviant case analysis techniques. In this rural and poor setting with a high burden of HIV, young people exhibited high levels of awareness of SRH and HIV but had constrained access to services, and limited ability to engage with parents or guardians on SRH matters. MTV Shuga provided an entertaining guide of ways to navigate the risks that they faced in a way that resonated with them. The findings highlight the importance of enabling young people in rural areas to watch MTV Shuga with peers in a safe space in which discussion of the content is facilitated. There is also value in encouraging parents to watch MTV Shuga as a means of enabling discussions between children and adults in their lives about SRH matters." (Abstract)
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"This qualitative study report primarily details the reactions of local audiences in Lebanon, Iraq, and Sudan and their perception of media content produced by journalist trained by ENQUIRE (Enhancing Quality Information on Religious Freedoms). The content is compared with that of more traditional,
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local media, in order to assess the professional development of the trained journalists and better identify potential areas of improvement in terms of appealing to the audience and gaining traction and influence. It also adds another dimension, as it seeks to understand how these audiences, coming from different genders, ages as well as religions, consume and trust (or distrust) media content in general. Understanding their perceptions and opinions would allow for the production of more engaging and thought-provoking content in the future, while sparking conversations related to religious minorities. In that respect, although each country has its own set of individual findings, several common trends emerge. The online realm, namely Facebook and WhatsApp, dominates the audience’s media consumption patterns and is often the first resort due to its ease of access and its capacity to make users feel in control of what they consume. This presents its own set of risks and must be appropriately addressed in future endeavors. Regardless, it is too soon to completely discount offline media especially with the ever-present TV stations that manage to reach and influence a significant portion of the population, according to the participants. Despite the difficulty to precisely define it, trust remains an element that manages to greatly shape media consumption patterns. As for the ENQUIRE-trained journalists, their content enjoyed a mixed reception. On the one hand, it often proved to be highly educational and thought-provoking, which is one of the goals of this project. On the other hand, there were times where it was perceived as inflammatory and could not be told apart from typical media outlets’ production, which many participants often avoid." (Executive summary)
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"Does radio programming by Studio Tamani in Mali create an empowering environment for women’s voices? Contributing to existing theoretical discussions on radio and women’s empowerment, this article examines the need to discuss women’s empowerment not from the perspective of women as individual
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s, but from the perspective of “webs of relations”, thus allowing intersubjectivity and evolving relationships with others to be considered. “Webs of relations” refers to the broader societal, institutional, and structural inequalities and injustices that women face in their everyday lives and which shape women’s agency and decision-making power. To achieve this aim, the article draws on two rounds of focus group discussions (FGDs) conducted in 2019–2020 and content analyses of a series of women-related radio programmes broadcast in Mali by Studio Tamani, the radio studio created by the Swiss-based media organisation Fondation Hirondelle. It suggests that the plurivocality of Malian women, as a diverse and heterogenous group, must be reflected in radio debates on women’s issues in order to reflect the “web of relations” that delimit women’s empowerment." (Abstract)
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"Using expert interviews and focus groups, this book investigates the theoretical and practical intersection of misinformation and social media hate in contemporary societies. Social Media and Hate argues that these phenomena, and the extreme violence and discrimination they initiate against targete
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d groups, are connected to the socio-political contexts, values and behaviours of users of social media platforms such as Facebook, TikTok, ShareChat, Instagram and WhatsApp. The argument moves from a theoretical discussion of the practices and consequences of sectarian hatred, through a methodological evaluation of quantitative and qualitative studies on this topic, to four qualitative case studies of social media hate, and its effects on groups, individuals and wider politics in India, Brazil, Myanmar and the UK. The technical, ideological and networked similarities and connections between social media hate against people of African and Asian descent, indigenous communities, Muslims, Dalits, dissenters, feminists, LGBTQIA+ communities, Rohingya and immigrants across the four contexts is highlighted, stressing the need for an equally systematic political response." (Publisher description)
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"Social media misinformation is widely recognized as a significant and growing global problem. Yet, little is known about how misinformation spreads across broader media ecosystems, particularly in areas with varying internet access and connectivity. Drawing on research in northern Ghana, we seek to
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address this gap. We argue that ‘pavement media’—the everyday communication of current affairs through discussions in marketplaces, places of worship, bars, and the like and through a range of non-conversational and visual practices such as songs, sermons, and graffiti—is a key link in a broader media ecosystem. Vibrant pavement and traditional media allow for information from social media to quickly cross into offline spaces, creating a distinction not of the connected and disconnected but of first-hand and indirect social media users. This paper sets out how social, traditional, and pavement media form a complex and deeply gendered and socio-economically stratified media ecosystem and investigates its implications for how citizens differentially encounter, process, and respond to misinformation. Based on the findings, we argue that efforts intended to combat the spread of misinformation need to move beyond the Western-centred conception of what constitutes media and take different local modalities of media access and fact-checking into account." (Abstract)
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"El CNTV necesita comprender en profundidad el vínculo emocional y significados atribuidos a la TV abierta desde la prespectiva de la confianza, identificando los atributos más relevantes que componen esta predisposición, para luego medirlos cuantitativamente. Para ésto Brinca ejecutó un estudi
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o exploratorio de diseño mixto (cualitativo y cuantitativo) basado en la ejecución de focus groups y una encuesta con audiencias pertenecientes a todo el territorio nacional. Este informe sistematiza los resultados de la fase cualitativa y cuantitativa del estudio y concluye que a nivel general existe un panorama de desconfianza hacia la TV abierta, el cual coexiste con una relevante predisposición a consumir sus contenidos. El informe finaliza con un modelo multivariable de este fenómeno, del cual se desprenden conjunto de recomendaciones accionables por parte de los canales de televisión abierta." (Resumen ejecutivo)
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"This study aims to understand the experiences of digital creatives in Kampala, Uganda, through a gendered lens. There is a large gap in the availability of data and knowledge on the digital creative industry in Uganda and this paper aims to address some of these blindspots. To understand these expe
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riences, this body of work explores a number of sector wide concerns through exploratory qualitative research methodologies around issues of access and use of digital technologies by digital creatives, the role of emerging technologies on the sector and finally, the policy ecosystem governing the creative industry in Uganda. The paper also draws from existing literature on the traditional creative industries in Uganda given the limited scholarship on the digital creative industries in the country. Key findings of the paper include a need to clearly define the digital creative industry, which at present is largely informal. Creatives face a number of structural barriers such as negative or harmful perceptions, policies and practices which hinder the growth of the sector. The study also found a significant discriminatory and sexist trend towards women digital creatives. Lastly, the research identifies a number of untapped opportunities which have the potential to leapfrog Uganda's digital creative sector. The paper concludes by making recommendations to different key stakeholders in the sector." (Executive summary, page 1)
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