"The audience has clear requests concerning the presentation of information and the range of themes. In our opinion the following observations are most important: There is a need to separate useful information in the media from “information noise”, as the latter can raise anxiety. Trust is felt
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towards material based on principles of neutrality, and focussed on the stories of real people. There is a need for balance in stories about interaction between the government and volunteers or civil society." (Recommendations, page 4)
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"This document is written for humanitarian or public health organizations as well as national governments seeking to document rumors in a systematic and dynamic fashion. First, the document provides an overview of the role of rumors in a public health or humanitarian emergency, followed by a summary
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of the community-based approach taken by Breakthrough ACTION during the COVID-19 pandemic. Finally, the guide lays out an application of this approach using the District Health Information System 2 (DHIS2) open source software platform, including an overview of a pre-configured metadata package that can be installed on a new DHIS2 system or imported to an existing system. While this guide and the associated DHIS2 package were developed for COVID-19, rumors play a role in a variety of public health issues. Real-time monitoring of rumors thus provides a unique opportunity for dynamic two-way communication with communities." (Overview, page 4)
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"Three communication considerations: 1. What - Define communication goals; 2. Who: Identify needs and persepctives of intended audience; 3. How: Create and disseminate tailored messages." (Page 1)
"This fact-checking and verification toolkit was developed by Africa Check for African journalists. It aims to equip journalists with the knowledge and practical tips to stop the spread of false information. This toolkit, which was developed as the world was in the midst of its battle against the Co
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vid-19 pandemic, provides an easily understandable overview of fact-checking with a focus on health information." (About this toolkit, page 2)
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"Im digitalen Zeitalter sind Drohungen schnell verfasst und verschickt. Hass im Netz ist ein großes Problem und kann sich schnell zu einer ernsten Lage für Journalist:innen und Publizist: innen, die in der Öffentlichkeit stehen, entwickeln. Genau deswegen ist es aber wichtig, ernstgemeinte von le
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eren Drohungen unterscheiden zu können. Welche Nachricht sollte man ernst nehmen, welche kann man getrost ignorieren?" (Seite 7)
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"Fourteen million people are living in poverty in the UK – that’s one in five of us. We see poverty in countless stories: families struggling to make ends meet, soaring housing costs pushing people into debt, the rise of insecure and low-paid work, unequal access to resources, flaws in the benef
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its system cutting people adrift. This year, we’ve seen new issues: the pandemic leaving many children in low-income families unable to access vital digital resources, and millions more people swept into debt and hunger. This guide is for journalists who want to report on these complex issues accurately, sensitively and powerfully. We know today’s newsrooms are more stretched than ever, that journalists are doing ever more work in less time, and that journalists themselves are in a difficult industry. This guide aims to help." (Introduction)
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"This guide provides instructions on how to design and deliver an interactive training course through an app-based messaging platform. Drawing from Grassroot’s pilot teaching leadership and storytelling through WhatsApp, we share tips on pedagogy, participant engagement, and the technical aspects
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of launching a distance-learning course. Part I of the guide describes the pilot course and Part II delves into the details of teaching on WhatsApp. Along with MIT GOV/LAB, our collaborative research partner, we also include lessons on evaluation and learning." (Summary)
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"Societies attempting to ignore atrocities committed in the conflict setting generally find themselves confronted by their persistence. Whether manifesting as unresolved grievance, as social dysfunctionality or an easy reversion to violence, or as a simple reiteration of old animosities, the eventua
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l results are erosion and escalation. Victims of violational acts, especially, may feel as though the war has never ended, even after the formal peace has been declared. Dealing with the Past (DwP) comprises a suite of creative strategies for shifting this – measures that can provide victims with comfort, some satisfaction, and sometimes even repair; initiatives that tackle perpetrators and advance the rule of law; ways of overhauling legislation and reforming public institutions, and growing a culture of democratic governance; projects capable of generating a shared understanding of the abuses and the history in which they occurred; occasions for celebrating the life that remains, with all its learnings, among those who have survived. DwP is an approach to transformation that can, at best, enable sustainable transition out of entrenched patterns of violence and violation. Both an introduction to core concepts and comparative in its orientation, this toolkit is designed to address the practicalities – the nuts-and-bolts – of making DwP work." (Page 2)
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"This is a short technical brief with important steps and resources on how country programs can track and address rumors around COVID-19 (as needed). The guide includes a number of great resources and links while also sharing nuggets from global, collective thinking around rumors." (Page 1)
"Con Ondas de Paz: guía práctica para crear y narrar historias radiales se pretende incentivar la búsqueda de relatos y la producción de programas desde las comunidades con una mirada hacia la cotidianidad. Busca, además, potenciar las narrativas que suenan en los territorios y, así, abrirle e
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l micrófono a una ciudadanía participativa. Esta pequeña cartilla es un llamado a mirar hacia adentro y volver a la raíz, esto es, hacia esa identidad colectiva que alimenta eso que somos. A hacer un equilibrio para que nuestras historias siempre sean vistas en plural y no como relatos únicos que, contrario a unirnos, lo que hacen es separarnos." (Presentación, página 5)
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"This Issue Paper examines nearly 1,500 news articles from four EU member states (Germany, Italy, Spain and the Czech Republic) published between May 2019 and July 2020. It shows that disinformation narratives about migration seek to exploit readers’ fears to polarise public opinion, manufacture d
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iscontent, sow divisions and set the political agenda. Disinformation actors link migration to existing insecurities, depicting it as a threat to three partly-overlapping areas: Health (migrants as violent criminals, potential terrorists, or a COVID-19 infection risk); Wealth (migrants as social benefits cheats, unfair competition for jobs, or a drain on community resources); Identity (migrants as a hostile invasion force, a threat to European or Christian traditions, or the subject of a conspiracy to replace white Europeans). An effective communication strategy based on alternative narratives should take account of the following recommendations: The message should aim to reframe the debate. It should resonate with the target audience’s lived experience, acknowledging their values and concerns, but avoid amplifying anxieties [...] The medium should aim to restore trust among groups. Institutions, which are often subject to discrediting campaigns, should prioritise communication through trusted intermediaries who can get messages to the hard-to-reach [...] The selection of the audience should aim to reclaim readers from the fringes. Audiences should be targeted based on their values and what they feel is important." (Executive summary)
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