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The significance of ‘loud’ and ‘quiet’ forms of audience participation to community radio in Niger and Mali
Journal of Alternative and Community Media, volume 6, issue 2 (2021), pp. 179-196
"Community radio in Mali and Niger represents important hubs through which organized groups (such as listening clubs or associations) access information and participate in broadcasting through active and formalized channels. Drawing on radio listener focus groups conducted in Mali and Niger between
...
Hallo liebe Community! Konstruktive Online-Debatten fördern durch bestärkende Moderation
Düsseldorf: Landesanstalt für Medien NRW (2021), 34 pp.
"Aufbauend auf dem sozialpsychologischen Konzept der sozialen Unterstützung haben wir das KASI-Prinzip entwickelt. Es stellt Redaktionen drei Stile der Empowerment-Moderation zur Verfügung: den kognitiven Stil (K), den affektiven Stil (A) und den sozial-integrativen Stil (SI). Die Stile unterschei
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A Chance for Dialogical Journalism? Social Web Practices and Handling of User Comments at Deutsche Welle
Berlin: Freie Universität Berlin, Institute for Media and Communication Studies (2021), 400 pp.
"The value of online user comments is a much-debated issue. In journalism, the newly arising possibility for readers and viewers to easily and instantaneously share their views on journalistic output was welcomed at first. Compared to the conventional letter to the editor it represented a democratiz
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Radio, Public Life and Citizen Deliberation in South Africa
Abingdon, Oxon; New York: Routledge (2021), xviii, 286 pp.
"As the most widespread and popular form of communication in the country, radio occupies an essential space in the deliberation and the construction of public opinion in South Africa. From just a few state-controlled stations during the apartheid era, there are now more than 100 radio stations, reac
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What’s Next? Public Service Journalism in the Age of Distraction, Opinion, and Information Abundance
Geneva: European Broadcasting Union (EBU) (2021), 162 pp.
"Public service journalism draws its legitimacy from a strong connection with the public. The EBU News Report 2021-22 highlights how today’s public service media organisations go about building and strengthening this connection while dealing with a variety of challenges. In three parts and 16 case
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Evolution of Interactive Elements in Socio-Political Talk Shows in Post-Soviet Russia
Global Media and Communication, volume 17, issue 1 (2021), pp. 25-43
"The article studies the place and degree of interactivity of interactive elements in socio-political talk shows on Russian television during the period of the presidency and premiership of Vladimir Putin (2000–2017), and comprises unique material that allows us to analyse the interactive elements
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Engagement: The New Paradigm for Audience Research
Participations: Journal of Audience & Reception Studies, volume 18, issue 1 (2021), pp. 299-316
"Audience research remains a fractured discipline and this continues to hinder its development into a fully-fledged academic field. There are many reasons for this – historic, philosophical, structural, epistemological and methodological – that are discussed in the course of this essay. However,
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Evaluating Academic and Media Nongovernmental Organization Partnerships for Participatory Data Gathering
International Journal of Market Research, volume 63, issue 1 (2020), pp. 43-57
"This article discusses participatory methods for data gathering in the context of a partnership between a Swiss-based media development organization, Fondation Hirondelle, and a research team at the University of Sheffield. In 2018–2019, the partnership conducted fieldwork which focused on the im
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JMR’s Participatory Journalism Playbook: A Field Guide to Listening and Reporting with Communities
Internews (2020), 26 pp.
"The guide aims to make what community engagement practitioners do visible and demonstrate why it matters. We’re not walking Rolodexes for reporters to tap, nor are we party planners or social media administrators. We create spaces and processes for the people we want to serve to articulate their
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Media Accountability and Journalists: To Whom Do Spanish Professionals Feel Responsible?
Journalism Practice, volume 14, issue 7 (2020), pp. 812-829
"This paper analyses to whom Spanish journalists feel responsible. To achieve this objective, we sent out a survey to Spanish journalists to ascertain their opinion on this question. The journalists’ point of view was then compared with that of the general public though six focus groups consisting
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Mediated Sociability: Audience Participation and Convened Citizen Engagement in Interactive Broadcast Shows in Africa
International Journal of Communication, volume 14 (2020), pp. 2985-3006
"This article examines what drives audience participation in interactive broadcast shows, with implications for the democratic potential of these shows as spaces of citizen engagement and public discussion. It makes three contributions, the first two to audience and media studies and the last to pol
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Introducing Vigilant Audiences
Cambridge: Open Book Publishers (2020), xiii, 342 pp.
"The authors engage with a range of cross-disciplinary perspectives in order to explore the actions of a vigilant digital audience — denunciation, shaming, doxing — and to consider the role of the press and other public figures in supporting or contesting these activities. In turn, the volume il
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Low-Data Mobile Apps: Latest Innovation Frontier for Community Radio Stations in Rwanda
3CMedia: Journal of Community, Citizen's and Third Sector Media and Communication, issue 10 (2020), pp. 7-23
"This paper examines the motivation of audiences to participate in the programming of community radio; the readiness of community radio stations’ management and their audiences to embrace mobile applications; whether Rwanda is a conducive environment for the deployment of mobile applications in co
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O radio vive! Mutações culturais do sonoro
Quito: Ediciones CIESPAL (2019), 256 pp.
Making Journalism More Memberful: Practical Tips from 19 News Sites Around the World for How to Involve Your Supporters in the Work
Membership Puzzle Project (2019), 61 pp.
"Even at the most audience-informed organizations, journalists recognize the immense difficulty in making sense of what audience members and relevant experts know, particularly without presently available tools and ample staff. This work is hard, yet there is an increasing amount of interest in it.
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Publics in Africa in a Digital Age
Journal of Eastern African Studies, volume 13, issue 1 (2019), pp. 1-213
Coping with Audience Hostility. How Journalists’ Experiences of Audience Hostility Influence Their Editorial Decisions
Journalism Studies, volume 20, issue 16 (2019), pp. 2422-2421
"In digitalized media societies, many journalists encounter audience hostility in publicly visible channels. Scholars theorized on the spiral process of the influence of audience feedback on journalists’ editorial work. In this spiral, audience feedback on past news coverage influences ongoing new
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"This study was specfically intended to: 1. provide comprehensive insight into the public’s media consumption patterns, and its underlying causes: a) values; b) needs and interests, particularly regarding media content; c) motivation and aspirations, with specific emphasis on buying media content;
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What if Scale Breaks Community? Rebooting Audience Engagement when Journalism is Under Fire
Deep Insights
Oxford: Reuters Institute for the Study of Journalism (2019), 51 pp.
"This report focuses on how digital-born news media navigate audience engagement in the context of both rapid developments in a digital, mobile, and platform-dominated media environment and significant political pressure, including the ‘weaponisation’ of social media to target and harass indepen
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¡La radio vive! Mutaciones culturales de lo sonoro
Deep Insights
Quito: CIESPAL (2019), 257 pp.
"El presente trabajo es un significativo esfuerzo que invita a la reflexión intelectual y práctica sobre la situación actual y los retos de la radiodifusión. Su propósito es el de identificar los criterios así como analizar los problemas y desafíos que matizan el quehacer radiofónico. Con es
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