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Community Driven Governance and Service Delivery Audits in Nairobi, Kenya

Nairobi: Africa’s Voices Foundation (2020), 60 pp.

"There is a strong consensus within the governance space that citizen engagement is integral in supporting social accountability and strengthening democracy. The impact of the modalities through which citizens make demands on the degree to which citizens feel empowered to trigger recognition and act ... ion from the duty holders remains an open question, more so in the Kenyan context where citizen engagement and social accountability align to the Constitution’s provisions on “public participation”. To this end, Africa’s Voices bridges this gap by deploying its innovative approach to civic engagement through the ‘Common Social Accountability Platform’ (CSAP) which uses interactive radio shows to achieve meaningful spaces of mediated public discussion between citizens and authorities that are valued by both and strengthens relations between them. The approach also provides evidence of citizen opinions in a form that supports policy action by authorities. In the Strengthening Public Accountability and Integrity Systems (SPAIS) pilot project, AVF focused the intervention on the urban poor settlements of Nairobi through a series of weekly interactive radio shows in three popular radio stations over a period of 2 months (8 shows per station for a total of 24 broadcasts over 8 weeks). While the shows explored a range of issues relevant to corruption, transparency, public participation and accountability, in the wake of the COVID-19 pandemic, the content of the discussions was largely focused on health governance and healthcare service delivery. The topics of discussion included overall citizen experience and satisfaction in healthcare service provision; appropriate utilisation of resources allocated to healthcare for COVID-19; and citizen perceptions of their role in ensuring and monitoring appropriate resource allocation for healthcare. The intervention also served as a mechanism for citizens to air concerns and grievances related to potential corruption incidents in the healthcare sector and beyond. This SPAIS project convenes large-scale, plural and inclusive accountability dialogues between authorities and citizens in urban poor settlements of Nairobi with a view to promote and uphold public accountability and the role that citizens can play in countering corruption, to enhance citizen perceptions of voice and efficacy, government recognition of and engagement with citizens, and ultimately the forging of trust between citizens and authorities. Moreover, this project aims to strengthen citizen engagement in the monitoring of healthcare service delivery in the context of the COVID-19 pandemic and to provide trusted spaces for an exchange on matters related to the provision and quality of healthcare services. It envisions to draw rich insights from citizen voices and recommend programme options for UNDP and SPAIS partners to adapt future programming to the needs and opinions of citizens regarding tackling corruption in the health sector." (Introduction, page 7-8) more

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Making Civic Space Resilient

Cordaid; Hivos (2020), 31 pp.

"The 10 countries included in this paper all show specific characteristics and contexts but also show similar barriers. Identifying shared characteristics will facilitate the development of shared approaches to deal with shrinking space. Don’t work in silos! It’s (also) about upholding the law: ... more

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Citizen-Centred Accountability: How Can We Make it Last? Bringing Together Perspectives on the Sustainability of Citizen-Centred Accountability Mechanisms

Integrity Action (2020), 7 pp.

"[...] Integrity Action has been exploring this question through conversations with civil society representatives, government, researchers, and citizens. During 2020 we interviewed 25 figures from sectors including social accountability, open government, and civic tech, and combined this with feedba ... more

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Communication in Citizen Science: A Practical Guide to Communication and Engagement in Citizen Science

C. Veeckman, S. Talboom, L. Gijsel, H. Devoghel, A. Duerinckx

Leuven: Scivil (2019), 58 pp.

"Citizen science is a vast field. It covers the spectrum of research approaches and offers different methods for engaging volunteers with research in a variety of ways. Common to every citizen science project is a need to communicate with the public effectively. This to recruit and retain citizen sc ... more

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Civic Media Literacies: Re-Imagining Human Connection in an Age of Digital Abundance

Paul Mihailidis

Boca Raton, FL: Routledge (2019), xv, 171 pp.

"Civic life today is mediated. Communities small and large are now using connective platforms to share information, engage in local issues, facilitate vibrant debate, and advocate for social causes. In this timely book, Paul Mihailidis explores the texture of daily engagement in civic life, and the ... more

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Comunicación y ciudadanías

J. Ignacio Chaves Gil (coord.)

Bogotá: Ediciones Desde Abajo; FES Comunicación (2018), 203 pp.

"En este texto se reúnen reflexiones e investigaciones que tienen, de una u otra manera, su mirada puesta en la ciudadanía. Intentando que la comunicación nos permita ver el bosque y que sepamos qué papel debemos jugar en esta realidad acelerada para construir ciudadanías activas e influyentes. ... more

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Bürgerbeteiligung in der Praxis: Ein Methodenhandbuch

Martina Handler, Marion Stock, Hanns-Jörg Sippel

Bonn; Wien: Stiftung Mitarbeit; Österreichische Gesellschaft für Umwelt und Technik (ÖGUT) (2018), 320 pp.

"Bürgerbeteiligung ist keine Zauberei, sondern ein Handwerk, das sich lernen lässt. Zu diesem Handwerk gehört auch das Wissen um die Methoden, Verfahren und Anwendungsbereiche dialogorientierter Bürgerbeteiligung. Das Buch unternimmt einen sachkundigen und erfahrungsbasierten Streifzug durch die ... more

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Cyprus and its Conflicts: Representations, Materialities and Cultures

Vaia Doudaki, Nico Carpentier (eds.)

New York; Oxford: Berghahn (2018), xi, 311 pp.

"The Mediterranean island of Cyprus is the site of enduring political, military, and economic conflict. This interdisciplinary collection takes Cyprus as a geographical, cultural and political point of reference for understanding how conflict is mediated, represented, reconstructed, experienced, and ... more

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Glaubwürdigkeit in Politik, Medien und Gesellschaft: 10 Bausteine für die schulische und außerschulische politische Bildung

Bonn: Bundeszentrale für politische Bildung (bpb) (2018), 112 pp.

"Auf Glaubwürdigkeit und Vertrauen, auch auf die Allgemeingültigkeit grundlegender und verbindlicher Wertvorstellungen, gründet sich allerdings das Zusammenleben in der menschlichen Gesellschaft. Wo verbreitet Misstrauen herrscht, ist ein konstruktives Miteinander kaum noch möglich. Wenn Misstra ... more

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Atlas der Zivilgesellschaft: Report zur weltweiten Lage

Berlin: Brot für die Welt (2018), 67 pp.

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Small Steps, Big Difference: Grassroots Participation Handbook

Brussels: Caritas Europa (2017), 54 pp.

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Sauti za Wananchi formative study: Understanding the Kenyan public opinion polling landscape

Kampala: Twaweza East Africa (2017), 6 pp.

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Open Government: The Global Context and the Way Forward

Paris: OECD (2016), 271 pp.

"This report provides a holistic, data-driven analysis of how countries are currently implementing open government practices, the main challenges they face and the untapped opportunities that exist for enhancing transparency, accountability and citizen participation both in the policy-making cycle a ... nd in service design and delivery. The questionnaire and analytical framework on which the report is based stem from more than a decade of work on open and inclusive policy making by the OECD Secretariat. This work includes thematic reports and country-specific open government reviews, and was enriched by the policy dialogue that has taken place in the OECD Public Governance Committee and in the three regional networks on open and innovative government that the OECD hosts in Latin America and the Caribbean, Middle East and North Africa, and Southeast Asia. The report finds that countries are moving from an intrinsic to an instrumental understanding of open government reforms, using them to achieve broader policy objectives such as good governance and inclusive growth, rather than as a goal in themselves. The UN Sustainable Development Goals (SDGs) are a case in point, as open government policies and initiatives can not only contribute to Goal 16 (on Peace, Justice, and Strong Institutions) but they are potentially beneficial to reach all the other SDGs as well. In line with this new approach, the report highlights ways to improve whole-ofgovernment co-ordination of the national open government agenda; such co-ordination is needed in order to achieve more integrated and strategic policy outcomes. There is a need to consolidate the multitude of scattered initiatives into a single national open government strategy, based on a country-specific understanding of what open government reforms entail and seek to accomplish. To support the ensuing national discussion and provide a reference model, the OECD has developed its own definition which can be adapted to countries’ specific historical, legal, social and economic contexts: Open government is “a culture of governance based on innovative and sustainable public policies and practices inspired by the principles of transparency, accountability and participation that fosters democracy and inclusive growth." (Foreword) more

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Let’s be Responsible Citizens! Contesting the Agenda of a Sponsored Call-In Radio Programme

Alastair Fraser

Cambridge: Centre of Governance and Human Rights, University of Cambridge (2016), 25 pp.

"This working paper considers in detail how the hosts of and listeners to one call-in radio programme in Zambia were influenced by, resisted and co-opted the agendas of the sponsor that paid for its production. It develops a detailed case-study covering fifteen episodes of, ‘Let’s Be Responsible ... more

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The Political Economy of Sponsored Call-In Radio in Zambia

Alastair Fraser

Cambridge: Centre of Governance and Human Rights, University of Cambridge (2016), 19 pp.

"This working paper provides a context for the assessment of hopes that there might be a transformation in political accountability in Africa as a result of previously powerless and voiceless populations having their agendas strengthened via interactive media. It describes the ways in which many rad ... more

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Media, Discussion, and Attitudes in Fragile Contexts
Deep Insights

Chris Snow, Will Taylor

London: BBC Media Action (2015), 48 pp.

"The report explores how discussion programmes – where a diverse audience, representing the whole of society, is engaged in fair and balanced debate – can stimulate both private/interpersonal discussion and public discussion in either a community setting or one hosted by local government. It the ... more

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Interrogating Practitioner Tensions for Raising Citizen Voice with Participatory Video in International Development

Tamara Plush

Nordicom Review, volume 36, issue Special Issue (2015), pp. 57-70

"Within international development, strengthening the voice of citizens living in poverty is recognised as vital to reducing inequity. In support of such endeavors, participatory video (PV) is an increasingly utilised communicative method that can stimulate community engagement and amplify the voice ... more

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Final Evaluation: Democracy and Development in Action Through Media and Empowerment (DAME), 2012-2014

Welmoed E. Koekebakker

Search for Common Ground (2015), vii, 57 pp.

"1. The DAME project has contributed to its overall objective of ‘strengthening the democratization process in Timor-Leste’ and to its specific objective of ‘enhanced engagement between NSAs, State authorities and their constituencies’ in the development process. 2. Most effective were the a ... more

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Quand des voix construisent la communauté: Radios communautaires et empowerment

Birgitte Jallov

In: Médias d'Afrique: Vingt-cinq années de pluralisme de l'information (1990-2015)

Marie-Soleil Frère (ed.)

Paris: Karthala (2015), pp. 61-79

"Revenant sur une longue expérience personnelle en Afrique et en Asie, Birgitte Jallov met en avant les éléments fondamentaux nécessaires à la consolidation [des radios communautaires] dans la durée. Elle dissèque les facteurs qui garantissent la durabilité sociale, organisationnelle et fina ... more

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Citizens' Journalism: Shifting Public Spheres from Elites to Citizens

Clemencia Rodríguez, Ana María Miralles

In: The Handbook of Development Communication and Social Change

Karin Gwinn Wilkins, Thomas Tufte, Rafael Obregón (eds.)

Chichester: Wiley Blackwell (2014), pp. 393-410

"The phenomenon of academics committed to social justice interrogating social science theory and research, frames the formation of the fields of citizens’ media and citizens’ journalism in the Latin American region. This chapter explains how Chantal Mouffe's ideas and her theory of radical democ ... more

Media, Discussion, and Attitudes in Fragile Contexts Deep Insights

Media, Discussion, and Attitudes in Fragile Contexts
Deep Insights