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Journals
Output Type
Refugee Connectivity: A Survey of Mobile Phones, Mental Health an Privacy at a Syrian Refugee Camp in Greece
Harvard Humanitarian Initiative; Data & Society Research Institute (2018), 40 pp.
"The study reveals key aspects of digital connectivity in the lives of refugees at the Ritsona camp in Greece in January 2017. Of the approximately 750 residents of the camp, 135 adults were sampled and interviewed [...] Mobile phone access is 'important' to over 80% of refugees in this study. Women
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Social Media in Earthquake-Related Communication: Shake Networks
Bingley: Emerald Publishing (2018), 207 pp.
"This book presents a comprehensive framework for disaster communication, with a main focus on earthquake-related communication, building on a previously fragmented, single-case study approach [especially based on experiences in Italy] to analysing the role of social media during natural disasters."
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"Best practices for agencies to counter misinformation, rumors and false information are detailed and categorized in this white paper, and challenges and additional considerations are presented for review. This report illustrates methods of countering false information on social media with case stud
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Le numérique et le développement des Suds
Communication, Technologie et Développement, issue 5 (2018), pp. 8-145
Tools for rapid ICT emergency responses and sustainable development
Smart Sustainable Development Model (SSDM); ITU (2018), xv, 112 pp.
"The SSDM Report 2018 provides a number of concrete steps to further and strengthen the implementation of the International Telecommunication Union’s (ITU) Smart Sustainable Development Model (SSDM) Initiative. The ITU Development Telecommunication Bureau (BDT) developed the SSDM Initiative in 201
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Landscaping the Digital Humanitarian Ecosystem
London: GSMA (2018), 52 pp.
"As the number of people affected by humanitarian crises continues to rise and as crises become more prolonged, humanitarian stakeholders (including humanitarian agencies, NGOs, and others) are responding in different ways, by partnering with the private sector, integrating innovative approaches and
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Digital Lifeline? ICTs for Refugees and Displaced Persons
Cambridge, Mass.: MIT Press (2018), xxii, 281 pp.
"Today's global refugee crisis has mobilized humanitarian efforts to help those fleeing persecution and armed conflict at all stages of their journey. Aid organizations are increasingly employing new information technologies in their mission, taking advantage of proliferating mobile phones, remote s
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Reporting Humanitarian Disasters in a Social Media Age
New York: Routledge (2018), 252 pp.
"Drawing on more than 100 in-depth interviews with journalists and aid agency press officers, participant observations at the Guardian, BBC and Save the Children UK, as well as the ordinary people who created the words and pictures that framed these disasters, this book reveals how humanitarian disa
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EdTech for Learning in Emergencies and Displaced Settings: A Rigorous Review and Narrative Synthesis
London: Save the Children; DANIDA (2018), 75 pp.
"The purpose of this report is to build an understanding of ‘what works’ in Educational Technology (EdTech) to ensure that children can learn in crisis or displaced settings. The field of EdTech is vast and has influenced almost every facet of modern educational delivery. This report will focus
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Crisis Communications: A Casebook Approach
New York; London: Routledge, 5th ed. (2017), xiv, 423 pp.
"Crisis Communications: A Casebook Approach presents case studies of organizational, corporate, and individual crises, and analyzes the communication responses to these situations. Demonstrating how professionals prepare for and respond to crises, as well as how they develop communications plans, th
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The Potential of Social Media Intelligence to Improve People's Lives: Social Media Data for Good
Governance Lab (Govlab) (2017), 119 pp.
"In this report, developed with support from Facebook, we focus on an approach to extract public value from social media data that we believe holds the greatest potential: data collaboratives. Data collaboratives are an emerging form of public-private partnership in which actors from different secto
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Managing Disaster Response Through Mobile: Asia Pacific
London: GSMA (2017), 15 pp.
Inventory of Digital Technologies for Resilience in Asia-Pacific
Deep Insights
FHI 360; Rockefeller Foundation (2017), 103 pp.
"This inventory was developed by FHI 360, with grant funding from the Rockefeller Foundation, to support resilience practitioners and the broader development community to identify digital technologies that have the potential to enhance resilience outcomes, particularly in Asia. It was primarily popu
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Effective Communication During Disasters: Making Use of Technology, Media, and Human Resources
Oakville, Ontario; Waretown, NJ: Apple Academic Press (2017), xxvi, 284 pp.
Framework for Data Sharing in Practice. Summary Report, Part II
Copenhagen: Office for the Coordination of Humanitarian Affairs (OCHA); Protection Information Management (PIM) (2017), 4 pp.
"A Framework for Data Sharing in Practice, Part II, is a collective outcome document from two meetings held in 2017, one in New York in May and a follow-up in Copenhagen in December. The meetings were held with support from OCHA’s Centre for Humanitarian Data. The objective of these meetings was t
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"This brief guide provides practical tips and advice on how to use social media effectively to engage with, and be accountable to, affected people. It is primarily for staff who are responsible for the official social media channels in their organization. Related topics, such as social media marketi
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Social Media Use During Disasters: How Information Form and Source Influence Intended Behavioral Responses
Communication Research, volume 43, issue 5 (2016), pp. 626-646
"This study provides insights that can inform disaster communication management, policymaking, and theory building through a nationally representative field experiment (N = 2,015 U.S. adults) grounded in media richness theory, information and communication technologies (ICTs) succession theory, and
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Big Crisis Data
Cambridge: Cambridge University Press (2016), 224 pp.
"Social media is an invaluable source of time-critical information during a crisis. However, emergency response and humanitarian relief organizations that would like to use this information struggle with an avalanche of social media messages that exceeds human capacity to process. Emergency managers
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