"An increasing number of media users report frequent encounters with hate speech on the internet. Content moderation is only effective when the applied criteria align with users’ perceptions of hate speech. To explore what media users perceive as hate speech and which factors influence this percep
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tion, we used a multi-methods approach. First, we conducted a survey with a representative sample of the Swiss population (N = 2000). Second, participants who reported frequent exposure to hate speech took part in a two-week mobile longitudinal linkage study, uploading screenshots and answering questions each time they encountered hate speech. We analysed N = 564 screenshots to see if they met common academic definitions of hate speech. Our findings show that impoliteness and insults are more likely to be considered hate speech when they affect one’s social identity, and that selfreports indicate higher exposure to hate speech than what was documented via screenshots." (Abstract)
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"Die audiovisuelle Plattform TikTok bildet mittlerweile einen relevanten Aushandlungsort für soziale Gruppen aller Art. User*innen bietet sich die Möglichkeit, eigene Räume für Vernetzung zu schaffen und Identitätsmanagement zu betreiben. Aufgrund der Plattformaffordanzen – vor allem Multimod
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alität –bieten sich in der Theorie die Möglichkeit, auch dissente Diskurse über die eigenen Netzwerke hinaus zu teilen. So können auch geschichtsbezogene Inhalte, die beispielsweise den Holocaust delegitimieren oder Adolf Hitler heroisieren, ein Publikum jenseits der eigenen Ingroup erreichen. Der interdisziplinär gestaltete Beitrag möchte aus geschichtswissenschaftlicher Perspektive die Praktik der vergangenheitsbezogenen Hate Speech im Spannungsfeld von (Gegen-)Öffentlichkeiten in den Blick nehmen. Für die Untersuchung des Beobachtungsgegenstands auf der Plattform selbst wurde ein explorativer Zugang mit dem thematischen Fokus auf #Holocaust gewählt. Die daraus resultierenden Feldnotizen wurden mittels einer induktiven Inhaltsanalyse bearbeitet. Im Kontext dieser Betrachtung zeigt sich, dass Nutzer*innen auf multimodale Formate der Plattform zurückgreifen, um eigene Themen zu setzen und Netzwerke aufzubauen. Es wurden drei wesentliche Ebenen ausgemacht: (1) die Ebene der Kommentare, (2) die Ebene der Videos und (3) die Ebene der vernetzenden Medienhandlungen. Es zeigt sich, dass die Grenzen zwischen Öffentlichkeit(en) und Gegenöffentlichkeit(en) auf der Plattform flexibel sind und mäandern." (Abstract)
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"Covering a wide range of different online platforms, including social media sites and chatrooms, this volume is a comprehensive exploration of the current state of sociological and criminological scholarship focused on online deviance. Understanding deviance broadly, the handbook acknowledges both
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an objective normative approach and a subjective, reactivist approach to the topic, putting into sharp relief the distinctions between cybercrime and online deviance on the one hand, and wider concerns of online communities related to online deviance on the other. Divided into five sections, the first section is devoted primarily to scholarship about the theories and methods foundational to exploring online deviance. The second section, "Gender, Sex, and Sexuality", presents empirical research on expressions of gender, sex, and sexuality in online spaces considered deviant. The third section, "Violence and Aggression," highlights scholarship on types of violent communications such as hate speech and cyberstalking. The fourth section, "Communities and Culture," describes empirical research on online communities and networks that can be described as deviant by wider society. Lastly, the fifth section, "Regional Perspectives," highlights research in which a terrestrial location is impactful to the online phenomena studied." (Publisher description)
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"The article builds on current research into the effects and harms of hate speech in the lives of its victims. It introduces the anthropological concept of everyday violence to focus on hate speech as an everyday experience as opposed to a sequence of separate hate speech acts. Methodologically, the
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study is based on a qualitative approach and analyses data collected via semi-structured interviews (N=33) with people who have experienced hate speech in four EU member states (Italy, Germany, the Czech Republic and Portugal). The analysis documents four overlapping themes of how hate speech manifests as the everyday experience of “living hated”—hate speech as a flow; its spatial dimension of moving across online and offline contexts; its long-term effects, leading to what we call “cumulative desensitization” (aggravated during the COVID-19 pandemic); and the role of support systems and their (in)effectiveness. The article concludes by suggesting possible applications as well as avenues for future research that could provide a deeper understanding of hate speech as the daily life experience of its targets." (Abstract)
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"This research analyzes the discursive characteristics of hate messages posted on TikTok Spain against people at risk of social exclusion. Using critical discourse analysis, we analyzed 679 hateful messages generated by 100 videos found about poverty. This method considered the social groups mention
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ed in those messages, actions attributed to them, the evaluative concepts associated with those actions, and the solutions proposed to eradicate this social problem. We used the qualitative analysis software Atlas.ti to code, categorize, and analyze co-occurrences of derogatory terms. The analysis shows that poverty is linked to migration, laziness, and groups at risk of exclusion. Although insults and degrading terms take on a metaphorical form or are less prevalent, the call to violent action is explicit, openly advocating the extermination of these groups. Underlying these messages is a clear neo-Nazi ideology gaining ground with the advance of the extreme political Right." (Abstract)
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"Although there has been recent interest in the effects of exposure to online hate speech targeting ethnic minority groups, there are some underexplored areas. In a context dominated by debates over free and hateful speech across social media platforms, it has never been more pertinent to investigat
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e whether exposure to Facebook content targeting Roma people, Europe’s largest ethnic minority group, leads to different levels of willingness to act (either positively, countering hateful content, or negatively, enhancing it). By a 4 × 2 experimental design (degree of hate speech × valence of accompanying comments) conducted in Romania, this research shows people’s general tendency to keep silent and avoid supporting or reacting in favor of the Roma minority group. Results can be used for evidence-based solutions to limit and discourage online hateful content." (Abstract)
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"Antisemitism Surges Online: Antisemitic content on platforms like X spiked by 919 percent following the October 7 Hamas attacks, spreading hate that deeply affects Jewish users, especially the young. Enhanced moderation systems combining AI and human oversight, along with stricter regulations, are
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needed to curb this surge.
Gaming as a Breeding Ground for Hate: Unmoderated gaming spaces foster antisemitic slurs, memes, and symbols, normalizing hate speech in digital culture. Gaming platforms must implement stronger moderation, promote education, and create inclusive communities.
Anonymity Fuels Toxicity: Anonymous accounts enable users to engage in hate speech without any fear of repercussions, fostering a hostile online environment. Balancing user privacy with accountability through improved tracking and penalties can address this issue.
Algorithms Amplify Hate Speech: Social media algorithms prioritize divisive content, creating echo chambers that spread antisemitism and extremist ideas. Platforms must redesign algorithms to limit harmful content, with oversight and updated laws holding them accountable." (Executive summary)
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"Affective polarization has been a persistent feature of Afghanistan’s society and politics in the past decades. However, with the instantaneous collapse of the republic’s government and the return of the Taliban, the country has witnessed heightened affective polarization along ethnic and ideol
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ogical lines. Stemming from deep-rooted historical grievances, aggregated conflicts, and over a century of failed struggles for statebuilding and nation-building in Afghanistan, the surge in affective polarization is intricately linked with the elite’s behaviour and social media use. Outbidding strategies by elites result in more extreme positions. Coupled with the dissemination of hate and harmful messages, and divisive online content, this attracts wider attention and social support against a background of dwindling inter-group trust, state failure, and uncertainty over the political prospects. This article attempts to conceptualize the complex causal relations of affective polarization, elite behaviour, and social media platforms in Afghanistan’s fragmented social and political landscape." (Abstract)
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"This study discusses the relationship among the various dimensions of populism, hate speech, and disinformation within the political discourse on X (formerly Twitter) in India and Pakistan. Employing manual content analysis, we examined 7,141 posts from both populist and non-populist political lead
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ers in both countries. Our findings reveal a significant correlation among these three challenging concepts, indicating that posts exhibiting higher levels of populism also tend to score higher on both hate speech and disinformation. Although certain aspects of populism, such as a pro-people and anti-elite approach, are not inherently harmful, our study emphasizes that Manicheanism is a problematic concept in political discourses because of its close association with hate speech and disinformation." (Abstract)
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"Was bedeutet die zunehmende Nutzung Künstlicher Intelligenz für die Demokratie, für Offenheit und Vielfalt in der Gesellschaft? Wie gerecht entscheiden Algorithmen? Vielfach zeigt sich, dass KI-Anwendungen strukturelle Ungleichheit und bestehende Diskriminierungsmuster reproduzieren können. Den
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noch berge Künstliche Intelligenz sowohl demokratiegefährdendes Potenzial als auch Chancen etwa für die Bekämpfung von Hassrede im Internet oder für die politische Bildung. Der Band versammelt Perspektiven aus so unterschiedlichen Feldern wie der Antisemitismusforschung, der Psychologie, der Informatik, dem Journalismus, der Techniksoziologie und der bildenden Kunst. Aufgrund von Verzerrungen im Datenmaterial kann Künstliche Intelligenz etwa bei der Bewertung von Bewerbungen, Kreditwürdigkeit oder Prognosen zur erneuten Straffälligkeit zu diskriminierenden Entscheidungen kommen. Daher fordern die Autorinnen und Autoren gezielte Investitionen in politische Bildung und gerechtere soziale Strukturen. Diese seien nötig, um zu verhindern, dass Rassismus, Antisemitismus und andere Formen gruppenbezogener Menschenfeindlichkeit in digitalen Räumen reproduziert werden, denn: Technische Systeme, so ihr Fazit, werden kein Problem lösen können, das im Kern sozial oder politisch begründet sei." (Verlagsbeschreibung)
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"Soziale Medien haben die Verbreitung von Antisemitismus revolutioniert. Algorithmisch verstärkt verbreitet sich Antisemitismus auf den Plattformen in Sekundenschnelle, kostenlos und global. Die daraus resultierende Gefahr für Jüdinnen*Juden ist eine große gesellschaftliche Herausforderung. Das
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Buch gibt Einblicke in Fallstudien auf verschiedenen Plattformen und zeigt, wie soziale Medien durch die Verbreitung antisemitischer Inhalte von politischem Akteur*innen instrumentalisiert werden. Es werden innovative Methoden und Tools (CrowdTangle oder Voyant Tools) und neue Konzepte (Social Media Literacy, tertiärer Antisemitismus, antisemitische Eskalation) vorgestellt und Strategien, um Antisemitismus auf den Plattformen zu bekämpfen, kritisch evaluiert. Dieses Buch bietet eine umfassende Einführung für alle, die sich mit der Problematik Antisemitismus in den sozialen Medien auseinandersetzen wollen." (Verlagsbeschreibung)
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"This study, commissioned by the European Parliament’s Policy Department for Citizens’ Rights and Constitutional Affairs at the request of the LIBE Committee, examines risks that contemporary social media - focusing in particular on the most widely-used platforms - present for democracy, the rul
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e of law and fundamental rights. The study focuses on the governance of online content, provides an assessment of existing EU law and industry practices which address these risks, and evaluates potential opportunities and risks to fundamental rights and other democratic values." (Abstract)
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"This book is the result of a conference that could not take place. It is a collection of 26 texts that address and discuss the latest developments in international hate speech research from a wide range of disciplinary perspectives. This includes case studies from Brazil, Lebanon, Poland, Nigeria,
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and India, theoretical introductions to the concepts of hate speech, dangerous speech, incivility, toxicity, extreme speech, and dark participation, as well as reflections on methodological challenges such as scraping, annotation, datafication, implicity, explainability, and machine learning. As such, it provides a much-needed forum for cross-national and cross-disciplinary conversations in what is currently a very vibrant field of research." (Back cover)
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"The three countries [Bosnia and Herzegovina, Indonesia, and Kenya] provide evidence of online hate speech and disinformation affecting human rights offline. The evidence is not comprehensive yet clear enough to raise serious concerns. Online gender-based violence is also reported as critical in the
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three countries. In the three countries, national legislation to address harmful content shows some degree of inconsistency in comparison to international standards, notably in relation to the protection of freedom of expression. The reasons for such inconsistency vary among countries. The effective enforcement of legal frameworks is uneven in all three countries. Social and cultural inequalities are often reproduced in government or judicial decisions, and vagueness in legislation opens space for discretionary decisions. Platform companies have offices in Indonesia and Kenya, but not in Bosnia and Herzegovina. In the three countries, there is a lack of transparency in how companies allocate the roles of moderation tasks, including the number of different language moderators and their trusted partners and sources. Companies do not process content moderation in some of the main local languages and community standards are not entirely or promptly available in local languages." (Executive summary)
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"The proliferation of hate speech and disinformation on online platforms has serious implications for human rights, trust and safety as per international human rights law and standards. The mutually-reinforcing determinants of the problems are: ‘attention economics’; automated advertising system
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s; external manipulators; company spending priorities; stakeholder knowledge deficits; and flaws in platforms’ policies and in their implementation. How platforms understand and identify harms is insufficiently mapped to human rights standards, and there is a gap in how generic policy elements should deal with local cases, different rights and business models when there are tensions. Enforcement by platforms of their own terms of service to date has grave shortfalls, while attempts to improve outcomes by automating moderation have their limitations. Inequalities in policy and practice abound in relation to different categories of people, countries and languages, while technology advances are raising even more challenges. Problems of ‘solo-regulation’ by individual platforms in content curation and moderation are paralleled by harms associated with unilateral state regulation. Many countries have laws governing content online, but their vagueness fuels arbitrary measures by both authorities and platforms. Hybrid regulatory arrangements can help by elaborating transparency requirements, and setting standards for mandatory human rights impact assessments." (Key messages)
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