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"This document describes the performance improvement process and IREX’s principles that underlie performance improvement. It offers guidance on the performance improvement process itself, starting with identifying performance outcomes, conducting performance gap assessments and analyses, developin ... more
"Dieses Buch erklärt praxisnah, wie Storytelling, eine Methode des narrativen, auf Geschichten und Erzählungen beruhenden Wissensmanagements, in allen betrieblichen Handlungsfeldern - vom Qualitäts- über das Informations- bis zum Change Management - eingesetzt werden kann: Beteiligte werden zu a ... more
"This Handbook is primarily for use by media professionals who report from conflict zones. It is a practical and accessible guide to the rules of international humanitarian law (IHL) that protect media professionals and their work in armed conflict. It also considers the IHL responsibilities that me ... more
"Ce manuel a pour but d’accompagner les missions d’observation électorale dans leur mission de surveillance des contenus médiatiques et des discours politiques, la qualité du discours des acteurs politiques et le comportement des médias dans une période clé de la vie démocratique. Il donn ... more

Small-Scale Evaluation: Principles and Practice

London et al.: Sage (2017), xvi, 214 pp.
"Evaluation research can assess the value and effectiveness of interventions and innovations involving people. While this has often been on a grand scale, this book focuses on small-scale projects carried out by an individual or small group, typically lasting for weeks or at most a few months, at a ... more
"The overall approach to advocacy in this toolkit is generic, but the toolkit focuses on increasing safety for journalists in Somalia/Somaliland. The order of the different steps follows a logical sequence. However, do keep in mind that advocacy is not necessarily a linear process. Advocacy rarely f ... more
"There is a form that suits every element of a story best – no matter if you›re telling your story in print or online. This flowchart helps you to decide which part of your story is best presented as text, pictures, video or as a graphic or chart. Start with the question “What is the story abo ... more
"Mit der ersten Auflage von Basiswissen RDA lag erstmals ein deutschsprachiges Lehrbuch für das neue, internationale Katalogisierungsregelwerk RDA (Resource Description and Access) vor. Seither wurde nicht nur das Regelwerk selbst an vielen Stellen verändert, sondern auch die deutschsprachigen Anw ... more
"This guide is driven by the need not to add to the library of information on violent extremism but to underscore a message often missed: to reach young people effectively, we must respect their ability to grasp the reality of injustice, intolerance, and inequity [...] we found that three key messag ... more
"The Listening Groups Module contains the collective knowledge of the Internews South Sudan team gained over three years’ experience managing more than 700 Listening Groups across the country [...] “Part I. Context” describes the information and media landscape in South Sudan, and the value of ... more
"[...] this book aims to draw from the experience of Arab journalists and experts in the Arab World to help journalists enhance their news verification and social newsgathering skills. We hope the publication contributes to the ongoing debate on techniques and ethics that surrounds user-generated co ... more
"Monitoring is the systematic and continuous collection and analysis of information about the progress of a development intervention. Monitoring is done to ensure that all the people who need to know about an intervention are properly informed, and so that decisions can be taken in a timely manner. ... more

Terrorism and the Media

Paris: UNESCO, revised ed. (2017), 110 pp.
"Targeted towards journalists and media professionals, this handbook is designed to provide key information and encourage reflection on the way that terrorism is covered in the media. Based upon advice from leading institutions and experts, and filled with examples, it explores the professional chal ... more