"Based on an online survey with 330 Chilean journalists and 4,615 media users, this study examines the discrepancies between the expectations of Chilean audiences and news professionals regarding journalistic roles and their evaluation of media performance. The findings reveal that audiences place g
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reater importance on the disseminator and public service–oriented roles, while journalists prioritize roles aimed at influencing the public. Regarding media performance, audiences believe that journalism favors industry-oriented roles over those they prioritize. In contrast, journalists believe that the media mostly perform roles aligned with the audience’s expectations. Our results also show that although the watchdog and disseminator roles are strong predictors of quality journalism for both groups, the civic role only impacts quality journalism in the case of news professionals. Instead, audiences associate good journalism with practices that address their everyday problems, such as the ones represented by the service role." (Abstract)
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"This study examines the perceived relevance and implementation of competing normative ideals in journalism in times of increasing use of digital technology in newsrooms. Based on survey and content analysis data from 37 countries, we found a small positive relationship between the use of digital re
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search tools and “watchdog” performance. However, a stronger and negative relationship emerged between the use of digital audience analytics and the performance of “watchdog” and “civic” roles, leading to an overall increase in conception–performance gaps on both roles. Moreover, journalists’ use of digital community tools was more strongly and positively associated with “infotainment” and “interventionism." (Abstract)
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"We use the concept of hagiography to analyze the absurd content found in the memes that circulated after the first round of Chile’s 2021 presidential election. We examined 201 video and image memes to elucidate how the supporters of the then-candidate Gabriel Boric created a narrative of the poli
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tical moment. A qualitative multimodal analysis shows the use of absurdity to create a heroic idealization of the leftist politician who eventually won the presidency. Social media users depicted the election as a climactic moment where democracy was in danger and portrayed Boric as the hero who appeared at just the right moment with the right message. The term hagiography refers to stories about saints that were read collectively and contributed to the creation of worship communities in medieval Europe. This notion, together with multimodal analysis, helps us understand absurdity not only as a matter of form and content but also as a mode of interaction mediated by memes." (Abstract)
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"[Las editoras de este libro lo describen como] un tejido que hila la reflexión colectiva sobre lo que a ellas les hubiese gustado encontrar en su camino como mujeres estudiantes, docentes e investigadoras de la Comunicación. Se trata de un tejido que, a cuatro hilos, teje las historias de 23 muje
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res de la comunicación en Chile. El primer hilo, contiene reflexiones sobre el por qué y para qué adentrarse en la trayectoria académica e investigativa de la comunicación. El segundo, navega por las travesías dentro de la academia. El tercero, nos habla sobre cruzar fronteras y abrir nuevos espacios dentro de la investigación. Y el cuarto nos lleva por los recorridos impensados en los que, muchas veces, desemboca la comunicación. Así estos cuatro hilos se entrelazan por los caminos de la crítica cultural, el análisis de medios, la comunicación de la ciencia y la gestión universitaria." (Prólogo, página8)
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"This book examines how journalism can overcome harmful institutional issues such as work-related trauma and precarity, focusing specifically on questions of what happiness in journalism means, and how one can be successful and happy on the job. Acknowledging profound variations across people, genre
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s of journalism, countries, types of news organizations, and methodologies, this book brings together an array of international perspectives from academia and practice. It suggests that there is much that can be done to improve journalists’ subjective well-being, despite there being no one-size-fits-all solution. It advocates for a shift in mindset as much in theoretical as in methodological approaches, moving away from a focus on platforms and adaptation to pay real attention to the human beings at the center of the industry. That shift in mindset and approach involves exploring what happiness is, how happiness manifests in journalism and media industries, and what future we can imagine that would be better for the profession. Happiness is conceptualized from both psychological and philosophical perspectives. Issues such as trauma, harassment, inequality, digital security, and mental health are considered alongside those such as precarity, recruitment, emotional literacy, intelligence, resilience, and self-efficacy. Authors point to norms, values and ethics in their regions and suggest best practices based on their experience." (Abstract)
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"This essay argues that more qualitative research is needed to assess why journalists are reporting burnout, taking time off work, and in some cases leaving the profession." (Abstract)
"This chapter argues that we should take seriously the possibility that particularly morally entangled forms of journalism, such as conflict and investigative reporting, might be deeply emotionally fulfilling." (Abstract)
"This chapter examines the results of a number of studies that considered whether and why journalists sought to leave the profession. They found that freelance, female, and low earning journalists were the most likely to leave." (Abstract)
"The chapter proposes solutions for unhealthy coping techniques, such as ignoring, only positive focus, and diminishing negatives, and modifying only the dissonance-inducing behavior are not long-term solutions for most individuals." (Abstract)
"Bringing together critical political economy of media and industrial relations research, the chapter argues that the collective bargaining agreement is a communicative means through which digital newsworker unions express worker resistance to labor issues." (Abstract)
"This chapter explores broader use and negotiation of online connection and disconnection within news organizations and professional bodies. It argues that improving the happiness of journalists means centering methods of care in the profession, within individual practice and organizational editoria
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l strategy and newsroom resourcing, and within professional communities of practice." (Abstract)
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"This chapter seeks to enhance journalists’ psychological capital with targeted interventions." (Abstract)
"This chapter argues that research and teaching on happiness in journalism should be considered important areas to focus on to improve journalism as a public good." (Abstract)
"This chapter overviews the harmful nature of these reporting practices and provides alternative reporting strategies and solutions that can improve reporters’ safety and increase their happiness in the profession." (Abstract)
"This chapter finds that journalists find joy in numerous aspects of their work: the opportunity to provide perspective, show compassion to their community and display gratitude for their own experiences in life." (Abstract)
"The objective of this chapter is to establish a link between the concepts of job control and subjective well-being to explore the question of journalists’ happiness." (Abstract)
"This commentary argues that caring about mental health and well-being in journalism begins with journalists, but it also should include corresponding care for news audiences." (Abstract)
"This chapter examines the intersection of journalist security and safety with the condition of happiness to proffer solutions at the individual and organizational levels, including vis a vis boundaries, mental models, and security champions, with the aim of contributing to journalistic happiness, s
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afety, and security." (Abstract)
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"This chapter suggests methods for encouraging well-being among journalism students and refers to ground-breaking court cases that have put media organisations on notice, requiring them to provide psychologically safe workplaces for journalists." (Abstract)
"This chapter identifies what motivates and professionally satisfies an engaged journalist. Instead of happiness, it suggests the notion of contentment." (Abstract)