"Despite the efforts of the news industry, we find only a small increase in the numbers paying for any online news – whether by subscription, membership, or donation. Growth is limited to a handful of countries mainly in the Nordic region (Norway 34%, Sweden 27%) while the number paying in the US
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(16%) remains stable after a big jump in 2017. • Even in countries with higher levels of payment, the vast majority only have ONE online subscription – suggesting that ‘winner takes all’ dynamics are likely to be important. One encouraging development though is that most payments are now ‘ongoing’, rather than one-offs. In some countries, subscription fatigue may also be setting in, with the majority preferring to spend their limited budget on entertainment (Netflix/Spotify) rather than news. With many seeing news as a ‘chore’, publishers may struggle to substantially increase the market for high-priced ‘single title’ subscriptions. As more publishers launch pay models, over two-thirds (70%) of our sample in Norway and half (50%) in the United States now come across one or more barriers each week when trying to read online news. In many countries, people are spending less time with Facebook and more time with WhatsApp and Instagram than this time last year. Few users are abandoning Facebook entirely, though, and it remains by far the most important social network for news. Social communication around news is becoming more private as messaging apps continue to grow everywhere. WhatsApp has become a primary network for discussing and sharing news in non-Western countries like Brazil (53%) Malaysia (50%), and South Africa (49%). People in these countries are also far more likely than in the West to be part of large WhatsApp groups with people they don’t know – a trend that reflects how messaging applications can be used to easily share information at scale, potentially encouraging the spread of misinformation. Public and private Facebook Groups discussing news and politics have become popular in Turkey (29%) and Brazil (22%) but are much less used in Western countries such as Canada (7%) or Australia (7%). Concern about misinformation and disinformation remains high despite efforts by platforms and publishers to build public confidence. In Brazil 85% agree with a statement that they are worried about what is real and fake on the internet." (Summary, page 9)
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"In this factsheet, we study online audience engagement with legacy and digital-born news media across social media platforms (Facebook and Twitter) and the open web during the 2019 Indian General Election on the basis of data collected between 11 April and 19 May. We analyse cross-platform online a
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udience engagement with a sample of 101 major Indian news media during an election in which more than five thousand candidates ran for the 543 available seats in the Lok Sabha, the lower house of the Indian parliament, and nine hundred million eligible voters were called to the polls in the largest democratic election in the world." (Publisher description)
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"The purpose of this RISJ factsheet is to provide toplevel usage statistics for the most popular sites that independent fact-checkers and other observers have identified as publishers of false news and online disinformation in two European countries: France and Italy. We focus specifically on sites
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that independent fact-checkers have shown to publish demonstrably false news and information, whether for profit or for ideological/political purposes. This constitutes a more clearly defined subset of a wider range of issues sometimes discussed using the broad, vague, and politicized term “fake news”. We examine France and Italy as two particularly important cases, as both are widely seen as facing serious issues with forprofit and ideologically/politically motivated online disinformation. Based on a starting sample of around 300 websites in each country that independent fact-checkers have identified as publishers of false news (which, on this basis, we refer to as “false news sites”), we focus on measuring these sites’ reach, attention, and number of interactions on Facebook. We provide context by comparing these figures with equivalent data for a small selection of the most widely-used French and Italian news brands. We find that: • None of the false news websites we considered had an average monthly reach of over 3.5% in 2017, with most reaching less than 1% of the online population in both France and Italy. By comparison, the most popular news websites in France (Le Figaro) and Italy (La Repubblica) had an average monthly reach of 22.3% and 50.9%, respectively; • The total time spent with false news websites each month is lower than the time spent with news websites. The most popular false news websites in France were viewed for around 10 million minutes per month, and for 7.5 million minutes in Italy. People spent an average of 178 million minutes per month with Le Monde, and 443 million minutes with La Repubblica—more than the combined time spent with all 20 false news sites in each sample; • Despite clear differences in terms of website access, the level of Facebook interaction (defined as the total number of comments, shares, and reactions) generated by a small number of false news outlets matched or exceeded that produced by the most popular news brands. In France, one false news outlet generated an average of over 11 million interactions per month—five times greater than more established news brands. However, in most cases, in both France and Italy, false news outlets do not generate as many interactions as established news brands." (Pages 1-2)
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"The use of social media for news has started to fall in a number of key markets after years of continuous growth. Usage is down six percentage points in the United States, and is also down in the UK and France. Almost all of this is due to a specific decline in the discovery, posting, and sharing o
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f news in Facebook. At the same time, we continue to see a rise in the use of messaging apps for news as consumers look for more private (and less confrontational) spaces to communicate. WhatsApp is now used for news by around half of our sample of online users in Malaysia (54%) and Brazil (48%) and by around third in Spain (36%) and Turkey (30%). Across all countries, the average level of trust in the news in general remains relatively stable at 44%, with just over half (51%) agreeing that they trust the news media they themselves use most of the time. By contrast, 34% of respondents say they trust news they find via search and fewer than a quarter (23%) say they trust the news they find in social media. Over half (54%) agree or strongly agree that they are concerned about what is real and fake on the internet. This is highest in countries like Brazil (85%), Spain (69%), and the United States (64%) where polarised political situations combine with high social media use. It is lowest in Germany (37%) and the Netherlands (30%) where recent elections were largely untroubled by concerns over fake content." (Key findings, page 9)
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"This report examines the social media strategies of a sample of six leading English-language Indian news organisations, two newspapers (Hindustan Times and The Indian Express), two television stations (NDTV and News18), and two digital-born organisations (Firstpost and The Quint). The context is ex
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tensive mobile internet access across India and a large and growing number of social media users, which have led news organisations to invest in social media. The organisations we focus on are oriented towards a predominantly affluent and urban English-speaking elite, and thus not representative of the industry as a whole, but they do provide a starting point for understanding how Indian news media are handling the challenges and opportunities that come with the rise of social media platforms. On the basis of interviews with senior editors and executives, as well as analysis of the Facebook and Twitter output of each organisation, we find that: Facebook is the most important social media platform for all the organisations covered here, in part because of its very large user base, but also because the company has collaborated actively with a number of Indian publishers. Twitter is seen as important for breaking news and for reaching elites, but has fewer users, drives less traffic, provides less support, and offers fewer opportunities for monetisation. News organisations take different strategic and operational approaches to social media. Strategically, most of the organisations covered here primarily pursue an on-site strategy oriented towards driving social media referrals to their website (where content can be monetised through advertising), though the recently launched digital-born organisation The Quint has embraced a greater off-site component, and has built large audiences via social media. Operationally, several organisations operate with a centralised social media team that creates, curates, and promotes content across social media, but some operate with decentralised teams where people across the newsroom are responsible for social media." (Executive summary)
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"The report is based on a survey of more than 70,000 people in 36 markets, along with additional qualitative research, which together make it the most comprehensive ongoing comparative study of news consumption in the world. A key focus remains in Europe where we have added Slovakia, Croatia, and Ro
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mania for the first time – but we have also added four markets in Asia (Taiwan, Hong Kong, Malaysia, and Singapore) along with three additional Latin American countries (Argentina, Chile, and Mexico) [...] In particular we have focused on two areas: (1) the extent to which people are prepared to pay for news or the different ways journalism might be funded in the future, and (2) understanding more about some of the drivers of low, and in some cases declining, trust in the media. For the first time we’ve attempted to measure and visualise relative levels of media polarisation across countries and identify a link between media polarisation and trust. Another focus has been on the media’s relationship with platforms – in particular how news is discovered and consumed within distributed environments such as social media, search, and online aggregators." (Foreword)
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"In this volume of essays edited by Anya Schiffrin, media capture is shown to be a growing phenomenon linked both to the resurgence of authoritarian governments as well as to the structural weaknesses presently afflicting media markets. In this environment, political figures and economic elites are
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colluding to undermine the independence of privately-owned media, and efforts to stop this collusion by activists, regulators, and the international community have proven to be ineffective." (Publisher description)
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"This report reviews similarities and differences in public sector support for the media across a sample of six developed democracies – Finland, France, Germany, Italy, the United Kingdom, and the United States – that represent a wide range of different media systems and different approaches to
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media policy. It shows that public support for the media in all of them has remained basically unchanged for decades: Primarily it takes the form of licence fee funding going overwhelmingly to public service broadcasting. This is the case in all the five European countries. In the United States, federal and state appropriations for public broadcasting constitute the second most significant form of public support for the media. Secondarily it takes the form of indirect support for paid print media industry incumbents. In the United States, this form of support is more significant than funding for public broadcasting. In all cases governments offer more indirect than direct support for private sector media organisations. Only Finland, France, and Italy offer direct subsidies; in Finland and France almost exclusively for the printed press, in Italy also to local broadcasters. In all three countries, indirect subsidies are more significant. There is no substantial public-sector support for online-only media organisations. In France, the only country in which such support was available, it amounted to little more than 1/10,000th of all public support in 2008." (Executive summary)
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"This report reviews challenges and opportunities for news media and journalism in today’s changing media environment. It documents that we are moving towards an increasingly digital, mobile, and social media environment with more intense competition for attention. More and more people get news vi
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a digital media, they increasingly access news via mobile devices (especially smartphones), and rely on social media and other intermediaries in terms of how they access and find news. In this environment, a limited number of large technology companies enable billions of users across the world to navigate and use digital media in easy and attractive ways through services like search, social networking, video sharing, and messaging. As a consequence, these companies play a more and more important role in terms of (a) the distribution of news and (b) digital advertising. Legacy media like broadcasters and especially newspapers by contrast are becoming relatively less important as distributors of news even as they remain very important producers of news. They are also under growing pressure to develop new digital business models as their existing sources of revenue decline or stagnate. The general response from legacy media has been a combination of (a) investment in pursuing digital opportunities, (b) cost–cutting and (c) attempts at market consolidation in pursuit of market power and economies of scale. Because of the competition for attention and advertising, and the limited number of people who pay for online news, there are very few examples of legacy media that make a profit from their digital news operations—despite twenty years of often substantial investments and sometimes significant audience reach. It is not clear that the new environment is significantly more hospitable for digital-born news media organisations. While they often have a lower cost base and can be more nimble in adapting to change, they face similar competition for both attention and advertising and so far represent a small part of overall investment in journalism." (Executive summary)
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"In this Reuters Institute Report, we review how a range of different newsrooms across Europe and North America use analytics. On the basis of more than 30 interviews, we find the following: Leading digital news organisations are developing distinct forms of editorial analytics tailored to help them
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pursue their particular goals. These forms of editorial analytics differ from more rudimentary and generic approaches (1) in being aligned with the editorial priorities and organisational imperatives (whether commercial, non-profit, or public service) of specific news organisations, (2) in informing both short-term day-to-day decisions and longer-term strategic development, and (3) in continually evolving to keep pace with a changing media environment." (Executive summary)
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"In this report, we analyse six examples of digital journalism start-ups developing new editorial priorities, distribution strategies, and funding models for an increasingly digital Indian media environment. After years of slow growth, internet use and digital advertising has grown very rapidly in I
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ndia in recent years, powered especially by the spread of mobile internet use, and double-digit growth in both the number of users and which in advertising is expected to continue. India now has the second-largest number of internet users in the world and rapid growth in internet use and digital advertising is seen by many as the biggest market opportunity outside China since the internet took off in the United States in the 1990s. The start-ups we examine here are examples of how Indian journalists, technologists, and entrepreneurs are working to develop different contentbased (the Quint, Scroll), aggregation-based (InShorts, DailyHunt), or nonprofit (The Wire, Khabar Laharirya) models for doing journalism fit for a digital India." (Executive summary)
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"In this report, we examine how public service media in six european countries (Finland, France, Germany, Italy, Poland, and the United Kingdom) are delivering news in an increasingly digital media environment. The analysis is based on interviews conducted between december 2015 and February 2016 [..
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.] Public service media organisations have high reach for news offline (via television and radio) in all six countries, but only in Finland and the United Kingdom do they have high reach for news online. In all countries but Finland and the United Kingdom, significantly more people get news online from social media than from public service media. Our interviewees highlight three particularly important issues facing public service news provision online today, namely: 1. how to change organisations developed around analogue broadcasting media to effectively deliver public service news in an increasingly digital media environment; 2. how to use mobile platforms more effectively as smartphones become more and more central to how people access news; 3. how to use social media more effectively as more and more news use is driven by referrals and in some cases consumed off-site on platforms like Facebook." (Executive summary)
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"In this report, we have analysed how the Hindustan Times, Dainik Jagran, and Malayala Manorama are changing their newsroom organisation and journalistic work to adapt to an increasingly digital media environment. Our analysis shows that all three newspapers are investing in expanding their digital
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activities to pursue new opportunities as digital media become more important in India, and print relatively less so. All are investing significantly more effort in digital operations than they did in the past, and more than many other Indian newspapers. This includes investments in new technology and staff with new expertise, as well as training of existing staff. We find important variations in how they are changing. At the Hindustan Times, senior editorial and managerial leaders have worked together to integrate print and digital newsrooms into one cross-platform operation equally adept at serving audiences across print, website, mobile app, and social channels. At Malayala Manorama, and especially Dainik Jagran, the transition seems to have been led more exclusively by management, and the focus has been on expanding parallel digital operations that are not part of the print newspaper organisation. By creating a brand of their own, distinct from but built on that of their print newspapers, opening up new offices and hiring new personnel to perform digital news work, Jagran Online and Manorama Online partially circumvented the inertia that often hampers attempt to change an incumbent organisation where people are proud of what they have accomplished in the past. Because they are building parallel units, they do not have to deal with the issues that arise when moving from a print to a digital or platform-agnostic newsroom." (Conclusion)
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"This year we have evidence of the growth of distributed (offsite) news consumption, a sharpening move to mobile and we can reveal the full extent of ad-blocking worldwide. These three trends in combination are putting further severe pressure on the business models of both traditional publishers and
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new digital-born players – as well as changing the way in which news is packaged and distributed." (Overview & key findings)
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"Inspired by Raymond Williams's 1976 classic 'Keywords', the timely collection Digital Keywords gathers pointed, provocative short essays on more than two dozen keywords by leading and rising digital media scholars from the areas of anthropology, digital humanities, history, political science, philo
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sophy, religious studies, rhetoric, science and technology studies, and sociology. Digital Keywords examines and critiques the rich lexicon animating the emerging field of digital studies. This collection broadens our understanding of how we talk about the modern world, particularly of the vocabulary at work in information technologies. Contributors scrutinize each keyword independently: for example, the recent pairing of digital and analog is separated, while classic terms such as community, culture, event, memory, and democracy are treated in light of their historical and intellectual importance. Metaphors of the cloud in cloud computing and the mirror in data mirroring combine with recent and radical uses of terms such as information, sharing, gaming, algorithm, and internet to reveal previously hidden insights into contemporary life. Bookended by a critical introduction and a list of over two hundred other digital keywords, these essays provide concise, compelling arguments about our current mediated condition." (Publisher description)
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"We see the smartphone more clearly as the defining device for digital news with a disruptive impact on consumption, formats, and business models. Our data suggest it provides an environment dominated by a few successful brands, with others struggling to reach a wider audience, both via apps and bro
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wsers. The move to online video, new visual formats, and social media coincides in many countries with a fall in audiences for traditional TV bulletins. The trend is most pronounced amongst the under 35s. We see a strengthening in the role played by Facebook in finding, discussing and sharing news. Facebook-owned Instagram and WhatsApp are playing a big role amongst younger groups." (Executive summary)
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This report documents some very significant differences in how media companies in different countries have fared over the last decade, examining six affluent democracies (Finland, France, Germany, Italy, the United Kingdom and the United States) as well as two emerging economies (Brazil and India).