"Tackling Disinformation: A Learning Guide is aimed at helping those already working in the field, or directly impacted by the issues, such as media professionals, civil society actors, DW Akademie partners and experts. It offers insights for evaluating media development activities and rethinking ap
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proaches to disinformation, alongside practical solutions and expert advice, with a focus on the Global South and Eastern Europe." (https://akademie.dw.com)
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"COVID-19 has taken a heavy toll on freedom of expression, access to information, and media freedom. Amidst an ongoing global decline in democratic freedoms, the pandemic has severely affected the work of media outlets and independent journalists. Functioning media are, however, a precondition for r
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eliable information, government accountability — and for an inclusive recovery from the repercussions of the global health crisis. What are the most pressing challenges the media have faced during the pandemic? And how can these challenges be addressed? What can governments, donors and civil society organizations do? This discussion paper highlights some of the most relevant problems and recommendations on how to tackle them." (Page 1)
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"Young Ugandans are reluctant to voice their concerns and take part in public discussions according to indicative findings from the MIL INDEX country study presented here. The eight focus groups conducted for the study in Kampala and Bugembe early in 2019 revealed that youths are using both traditio
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nal and social media extensively, but discussions of political and public issues take place mainly in closed circles on platforms like WhatsApp. “It is a suffocated environment,” says media expert Gerald Businge.
This MIL INDEX study is aimed at obtaining a concise picture of media- and information-related skills amongst youths under the age of 35 in Uganda. It addresses five dimensions of Media and Information Literacy (MIL) based on DW Akademie’s MIL model: access, analysis, reflection, creation, and action.
The focus group participants see themselves living in the “the dot-com era” though access to the Internet and even television is far from universal in Uganda. The smartphone is the most popular device and it serves as a benchmark when judging more traditional media (radio, television, and newspapers). Social media are used alongside traditional media, but there is a feeling that traditional media, especially radio, are losing touch with the Ugandan youth of today. There is a general neglect of printed media, based on an aversion to long reads and often also difficulties in understanding them. Some participants feel they are addicted to social media and online messengers.
When it comes to analytical skills, the Ugandan youths in the focus groups are not very critical of the media environment they live in despite the overwhelming evidence that state control, intimidation, and media concentration are problems in Uganda. But they do pick up on news bias and sensationalism. They are also aware of the fact that online sources and social media information should not be trusted blindly. Participants can differentiate between quality and tabloid-type media, but an alarming proportion does not know their constitutional right to freedom of expression.
The level of reflection on the part of focus group participants is medium to low. They can render many cases of cyberbullying/hate speech, disinformation and cybercrime, though they are not always aware of the difference. Especially the examples of cyber-harassment that are recounted in the focus groups reveal that female youths are primarily targeted. At the same time there seems to be little in the way of counselling for victims and there was not enough reflection of the background to such malevolent forms of communication. Strategies in coping with them are not very elaborate, though some groups did mention methods of verification in the context of disinformation several times. There is considerable potential for support when it comes to dealing with cyberbullying, cyber-harassment, hate speech and cybercrime." (Executive summary)
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"The young generation in Kenya rejects disinformative and hateful communication. When asked for their opinion on these matters in a representative survey, a majority of 15-25-year-olds evaluated them as “not to be trusted” and “not funny”. This is one of the most important results of DW Akad
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emie’s MIL INDEX study in Kenya. The finding is all the more relevant considering the fact that in the East African country, “propaganda and fake news is a big problem—it is everywhere, in the social media especially,” as Wallace Gichunge of the Kenyan Center for Media and Information Literacy pointed out in an interview conducted for the Study.
The country report presented here is based on the findings of the MIL INDEX study, for which a representative survey, eight focus groups, and eight expert interviews were conducted in Kenya between November 2018 and April 2019. The study focused on five Media and Information Literacy (MIL) skill sets: access, analysis, reflection, creation, and action. For each of these dimensions, survey respondents received a score ranging between 0 (= no skills whatsoever) and 20 (= highest level of skills) points. The scoring system measures how often certain skills are actually put into practice (access, creation, action) or tests the skills directly (analysis, reflection). Since citizens cannot permanently use media and information sources unless they are journalists or media workers, a perfect score of 100 for any country appears unrealistic—it is more about the relative performance across time and in comparison to other countries, as well as being a tool for identifying deficits to be addressed in media development.
The 15-25-year-old Kenyans displayed good skills when it came to analysis (13.1) and action (12.9) and moderate to good skills in terms of reflection (11.4) as well as access (11.9). Deficits were found mainly in the creation dimension (9.9). The total score amounted to 59,2 out of a possible 100." (Executive summary)
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"Reliable, high quality information is a key priority for the young generation in Burkina Faso. Perhaps as a consequence of political insecurities and the prevalence of violent extremism, a majority of young people between 15 and 25 years seems very aware of the negative consequences of malevolent f
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orms of communication such as cyberbullying, disinformation and hate speech. At the same time, many young people lack vital Media and Information Literacy skills in the fields of access, creation and analysis of media content. This is according to results from a 2019 representative survey conducted for the MIL INDEX study on behalf of DW Akademie. Cyrille Guel from media NGO EducommunicAfrik echoes these findings, saying in an interview for the study that a basic knowledge of “how media work and how information is disseminated” is lacking. Denis Vincenti of development agency Fondation Hirondelle argues that this lack of skills emanates from the fact that young people are not given a chance to voice their concerns in the country, despite below 25-year-olds accounting for roughly 65 % of the population. The country report presented here is based on the findings of the MIL INDEX study, for which a representative survey, eight focus groups and six expert interviews were conducted in Burkina Faso between November 2018 and April 2019. The Study focused on five Media and Information Literacy (MIL) skill sets: Access, analysis, reflection, creation and action. For each of these dimensions, survey respondents received a score ranging between 0 (= no skills whatsoever) and 20 (= highest level of skills) points, adding up to a total maximum score of 100. The average 15-25-year-old Burkinabè respondent had moderate to good skills when it came to access (10.5), analysis (10.8), as well as reflection (11.5). Deficits were found mainly in the areas of action (8.2) and creation (5.6). The total score amounted to 46.6 out of a possible 100." (Executive summary)
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"Ghana’s youth is embracing digital. According to the representative survey conducted for DW Akademie’s MIL INDEX study, three quarters of 15-25-year-olds own a smartphone. Over 70 % report going online with a mobile phone as well as using Facebook and WhatsApp on a weekly basis. Use of several
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different social networks and messengers is widespread and frequent. More data intensive networks like Snapchat (34.7%), YouTube (29%) and Instagram (26%) are used by a fairly large proportion of survey respondents every week. “We virtually live our lives on the Internet,” as one girl put it during a focus group conducted in Accra. “[I]f it’s about politics, if it’s about entertainment, if it’s about education, you can find enough information on the Internet using your smartphone.
The country report presented here is based on the findings of the MIL INDEX study, for which a representative survey, eight focus groups and seven expert interviews were conducted in Ghana between November 2018 and April 2019. The study focused on five Media and Information Literacy (MIL) skill sets: access, analysis, reflection, creation, and action. For each of these dimensions, survey respondents received a score ranging between 0 (= no skills whatsoever) and 20 (= highest level of skills) points, adding up to a maximum of 100 points. The scoring system measures how often certain skills are actually put into practice (access, creation, action) or tests the skills directly (analysis, reflection). Since citizens cannot permanently use media and information sources, unless they are journalists or media workers, a perfect score of 100 for any country appears unrealistic—it is more about the relative performance across time and in comparison to other countries, as well as being a tool for identifying deficits to be addressed in media development.
The 15-25-year-old Ghanaians on average displayed good skills in terms of action (13.9) and analysis (13.1), and intermediate skills when it came to creation (11.4). Deficits were mainly found in terms of reflection (10.2) and access (10.8). The total score amounted to 59.5 out of a possible 100." (Executive summary)
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"Young Namibians are embracing the digital transformation, according to indicative findings from the present MIL INDEX country study. Interestingly, the youths that took part in eight focus groups conducted at the end of 2018 in Windhoek and Rundu are immersed in digital communication but are aware
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of the ambivalent nature of the news and information sources they find on social media and related Internet services. The importance of a critical mindset when navigating the World Wide Web was stressed by the eight experts interviewed as part of the study.
This MIL INDEX study addresses five dimensions of Media and Information Literacy (MIL) according to DW Akademie’s MIL model: access, analysis, reflection, creation, and action. The focus groups conducted for this study reveal that there is a rural/urban divide in terms of access and use of media. The more rural (and older) groups use radio and television on a regular basis, while the more urban (and younger) groups tend to regard traditional media as yesterday’s media. This shift is in line with the rise of social media. Information uptake is coincidental and journalistic content is intermingled with all sorts of trivia when consumed in social networks. Smartphones are regarded by many as a substitute for newspapers, radio, and television. Amongst those who continue using traditional media, radio is turned to more often for information while TV is regarded more as an entertainment medium.
Considering analytical skills, there is a certain disenchantment of the Namibian youths with journalistic media, the reporting being considered not close enough to the interests and issues of the youth. But it was interesting to find that the focus group participants’ appraisal of media in terms of trustworthiness is the exact opposite of their consumption patterns. While the discussions documented frequent use of social media these are evaluated as least trustworthy, whereas newspapers are rated highly on the trustworthiness scale but were hardly ever read. There is an awareness of the ambivalent quality of news and information on social media, but the youths cannot always name sources they consider produce high-quality information.
The results in the reflection dimension are ambivalent. The youths can recount numerous cases of cyberbullying and disinformation (“fake news”). But the accompanying survey shows that while they reject hate speech and disinformation, there is a certain willingness to accept cyberbullying as given. This is echoed in the focus groups where participants’ advice is often to ignore hateful messages, rather than do something about them. However, the groups do discuss many other strategies in coming to terms with and combatting cyberbullying and disinformation. Rarely do they reflect the motivations that lie behind such behavior. It was also interesting to note that disinformation is mainly discussed with regards to online rather than traditional media." (Executive summary)
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"Young Ivorians are adept at using digital media. They are creative when it comes to using digital media and many have developed strategies to cope with media malpractices such as cyberbullying or hate speech. These are two significant, indicative findings from the present MIL INDEX country study. B
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oth seem very impressive considering the challenges of high illiteracy rates and the strongly politicized national media landscape in Côte d’Ivoire. The results of the study are drawn from eight focus groups conducted in the beginning of 2019 in Abidjan and Bouaké and interviews with eight local experts. They confirm that young people are very good at using and creating content on social media but urgently need better critical, analytical, and reflective skills.
This MIL INDEX study is aimed at obtaining a concise picture of media- and information-related skills amongst youths under the age of 35 in Côte d’Ivoire. It addresses five dimensions of Media and Information Literacy (MIL) according to DW Akademie’s MIL model: access, analysis, reflection, creation, and action.
In terms of access the focus groups conducted for this study reveal that young urban and semi-urban Ivorians use a variety of different media for purposes such as consuming information, communication, entertainment, education, or business information. Digital media, particularly social media platforms and instant messengers, are the most used and most popular among this age group and are generally preferred over traditional media. Nonetheless, radio and television are still valued for their auditory and visual input which are significant characteristics considering the high illiteracy rates of about 40,4 % present in Côte d’Ivoire (UIS, 2018). A divide between more urban and more rural regions is visible in the case of radio programs, which are more popular in more rural settings. The focus groups suggest this is due to the fact that local radio stations are often the only media which provide news relevant to more remote areas. Most other media show a tendency to focus only on news from the capital. Printed media are widely regarded as too costly and outdated by Ivorian youths.
The results of the analysis dimension indicate that most focus group participants possess a good digital and media knowledge while at the same time many lack awareness of their rights to freedom of expression and access to information. Striking was that youths generally consider content provided by traditional media to be more trustworthy, but mainly consume social media content. This and often very loose definitions of what media quality means showed that there is still room for improvement when it comes to the young people’s analytical skills. Overall, urbanites seem to question the trustworthiness of media content slightly more than youths from more rural regions.
Results from the reflection dimension confirm that Ivorian youths are constantly exposed to malevolent forms of communication and media malpractices such as cyberbullying, hate speech, sexual harassment, and disinformation. Most young people show strong abilities when it comes to recognizing media problems and using prevention or coping strategies to handle them. Exceptions are politically motivated disinformation and biased reporting which are taken as normal in the Ivorian context. Due to this tendency towards normalization only very few young people reflect critically upon this media malpractice. Reflection on a deeper level such as on the impact of media messages or motivations of news outlets is often missing among young people." (Executive summary)
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"While global youth is often referred to as a fairly homogeneous generation of digital natives, data drawn from a survey in Jordan, Moldova, and Uganda suggests that this is not the case. Based on an instrument for measuring digital and news literacy, this paper presents a typology of five personae:
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The MIL Novice, the MIL Intermediate, the MIL Veteran, the Digital Literacy Veteran and the News Literacy Veteran. The descriptions of these five types of media users can be employed as prototypes when developing Media and Information Literacy (MIL) programs and materials for 15 to 35-year-olds." (Executive summary)
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"This publication takes a look at current developments in the field of audience research in media development and presents three case studies testing innovative methods that can be of use for research, monitoring, and evaluation. They are meant as an orientation and inspirational source for future p
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rojects in this domain. Based on the information assembled in this study we make the case that media development needs audience research to improve its projects. Media development actors need to know more about the impact on their final beneficiaries if they want their work to be truly successful. However, it does not always make sense for media development actors to conduct or commission expensive and broadly representative research. Budgets and project sizes are limited, and often the results of market or academic research efforts are only of very general use to a particular media development project in question. Therefore ways have to be found to conduct focused audience research in media development – in order to gain specific and relevant knowledge directly related to the interventions. The three case studies we present in this publication are directly related to ongoing media development projects. They apply tailor-made approaches to a particular setting. On top of this, we have assembled more general knowledge from the literature and past studies in audience research that are of relevance here." (Executive summary)
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"Media and Information Literacy (MIL), defined as the ability to access, analyze, and create media, is a prerequisite for citizens to realize their rights to freedom of information and expression. A rights-based approach is pursued to define MIL in general, and Digital Media and Information Literacy
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(DMIL) in particular. Different projects initiated by DW Akademie are drawn on to show the importance of the aspects of creation and engagement. They illustrate that various stakeholders need to be involved so that citizens can critically access, use, and participate in the flow of information on a broad scale." (Page 1)
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