"The report has two main parts. In the first part, we explore the questions discussed in the previous paragraphs [on the internet of things] through a regional survey spanning the 22 Arab countries. In the second part we continue the tradition set in the previous editions of the Arab Social Media Re
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port series by exploring the growth and usage trends of influential social media platforms across the region, including Facebook, Twitter, Linkedin and, for the first time, Instagram. The findings highlight important changes—and some stagnation—in the ways social media is infiltrating demographic layers in Arab societies, be it gender, age and language." (Introduction, page 8)
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"In this decade of digital transformation in the region, the Arab World stands at a critical juncture, where the internet is driving three interconnected waves of change: 1. A developmental juncture: The emergence of an online critical mass of 173 million interconnected people online today is creati
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ng new opportunities for economic growth, development, information flows, as well as cultural and societal exchanges; 2. A demographic tipping point: The millennial generation of “digital natives”, with its universal embrace for digitization, increasingly driving business opportunities and growth, acquiring more leadership positions in businesses and governments around the region, and becoming the driving force within most regional labour markets. Globally, 70% of the online community is comprised of youth. 3In the Arab world, nearly 65% of those using the internet are young people between 15 and 24 years old; 3. A governmental paradigmatic shift, where an increasing number of governments in the region are reaching advanced levels of digital maturity and adoption, and acquiring high level of sophistication and capacity for internet governance and digital transformation. Today, despite the numerous economic and developmental challenges, as well as violent conflicts and political tensions in the region, this critical mass of the population has become almost universally connected to the internet in an increasing number of countries. For example, in 2017 there are three countries with more than 90% internet penetration and 12 countries with more than 100% mobile phone penetration rates. According to our estimates, by 2020, usage of the internet is expected to reach universal adoption levels in at least 7 countries in the region." (Page 5)
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"Our research indicates that today, there are more than 135 million individuals using the Internet in the 22 Arab countries. This is coupled with a mobile penetration rate of around 110 percent on a regional level; and more than 71 million active users of social networking technologies." (Page 1)
"The survey administered for this issue measures public attitudes and perceptions towards the adoption of social media by Arab governments for the purpose of public service delivery. Respondents were asked about their usage of government social media pages, their perceptions of benefits and risks in
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volve in using social media for service delivery, perceptions towards possible improvements in government’s use of social media, and government and civic social media practices. Overall, our findings show that perceptions about the use of social media were positive – 55% of respondents said they strongly support the use of social media by government for the design and delivery of public services. Respondents had high expectations of the benefits of using social media for citizen engagement for the purpose of improving service delivery. They agreed that social media made government entities and officials more accessible and collaboration more feasible." (Page 7)
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"With more than 125 million individuals using the Internet in the Arab region, and more than 53 million actively using social networking technologies, the DSG Governance and Innovation Program in partnership with Bayt.com conducted a regional survey to examine internet usage trends in the Arab regio
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n. This white paper examines trends across four dimensions: 1. Access to the internet and internet-enabled devices, 2. Quality and quantity of time spent online, 3. Frequency of internet usage, 4. Attitudes and trends toward social media." (Page 1)
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"In this fourth issue of the report, we focus on exploring the societal and cultural transformations taking place in the Arab region, influenced by the continuing exponential growth of social media. In this edition of the report we provide regional statistics on more social networking platforms, in
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addition to Facebook and Twitter; including for the first time, analysis on LinkedIn. The findings of the regional survey provided here aims to measure emerging perceptions of social media users in the Arab World on identity and culture, a topic that is closely linked with several critical policy questions in the region, and begs for more research on a regional and individual society levels." (Overview, page 1)
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"The report analyzes data on Twitter and Facebook users in all 22 Arab countries, in addition to Iran, Israel and Turkey, highlighting the role they played in the civil movements that swept the region during that period. This is part of a larger research initiative focusing on social engagement thro
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ugh ICT for better policy in Arab states, which explores the use of social networking services in governance, social inclusion and entrepreneurship promotion. The initiative also studies the potential of social networking applications for increasing collaboration, knowledge sharing and innovation, both between and among government entities, citizens and the private sector." (Overview, page 1)
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"The Arab Social Media Report (ASMR), produced by the Dubai School of Government’s Governance and Innovation Program, is the first in a quarterly series that will highlight and analyze usage trends of online social networking across the Arab region. In its inaugural edition, the report analyzes da
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ta on Facebook users in all 22 Arab countries, in addition to Iran and Israel. This is part of a larger research initiative focusing on social engagement through ICT for better policy in Arab states, which explores the use of social networking services in governance, entrepreneurship promotion and social inclusion. The initiative also studies the potential of Web 2.0 applications for increasing collaboration, knowledge sharing and innovation, both between and among government entities, citizens and the private sector." (Page 1)
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