"As information among internally displaced people (IDPs) spreads mostly through word-of-mouth and social media, rumors and misinformation are rife. Citizens in eastern Ukraine have low trust in traditional media, and Ukrainian TV is largely not perceived as a credible source of information. IDPs do
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not seem to be fully aware of eligibility criteria and/or what aid they are able to access if eligible to do so. This increases expectations of displaced communities and feeds further frustration. The situation directly affects the capacity of local and international relief groups to effectively plan and deliver aid. Timely, accurate and neutral information about entitlements, rights, legal assistance, eligibility criteria and available aid are vital in enabling affected populations to make informed decisions and regain a degree of self-agency. As the conflict escalates and the economy worsens, host communities that have shown unprecedented solidarity and generosity are beginning to feel the pressure in their own communities. This is creating social tensions, stigmatization and discrimination against IDPs, who are struggling to integrate." (Page 6)
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"Presents a combination of standard, professional reporting techniques for journalists covering humanitarian response scenarios, plus a basic education in and understanding of the humanitarian sector, its architecture, mandates and modus operandi. The goal of the manual and the handouts section is t
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o prepare journalists to cover natural and manmade disasters in a more informed, balanced way, and to show how a utilitarian approach to information content and dissemination can an effective life saver. It is intended to function as both an educational guide that journalists can read and learn from, and as an outline for a workshop focusing on the training of local reporters." (Internews website)
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"The key finding of this rapid assessment is that displaced people in northern Iraq live in an information vacuum which is hindering their ability to cope with the catastrophe in which they find themselves. This vacuum has two main origins: lack of access to reliable news and information from the lo
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cal media, particularly satellite TV and radio, and lack of access to information about existing and planned aid services. Access to communication channels is clearly regarded as a key priority by those affected." (Exeuctive summary)
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"Internews surveyed more than 120 Syrian refugees in Zaatari camp, asking a set of 30 questions about information needs, sources, and trust levels. Additionally, 20 in-depth key informant interviews were conducted with humanitarian workers and media professionals in Jordan and in Beirut, Lebanon. As
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per the rapid assessment, many refugees in the camp are frustrated by their increasing ignorance of their current situation, the lack of adequate access to news and information about the situation in Syria, the quality of services available in the camp, and the lack of information about the very same services available. First and foremost, refugees demand news and information about Syria. This is followed by the need to know how to access basic services particularly with regard to water, food and new shelter (i.e. caravans). Residents also want to know information about their general situation in the camp. The overwhelming majority of refugees affirmed satellite TV was the source of information they trusted the most when there were at home in Syria – Al Jazeera Arabic and Al Arabiya being the preferred channels. In Zaatari, TV is the source refugees would like to access for news about Syria as well as for entertainment. After TV, mobile phones and Internet were ranked among the three most trusted sources." (Summary)
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