Ottawa: International Development Research Centre (IDRC) (1998), viii, 58 pp.
"The information in this guide is organized according to the stages a facilitator goes through in preparing to use a mailing list to work productively with a group of people. We've divided it into three parts: Getting Set Up (Provides an overview of mailing lists and how to prepare your group to use
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them; Finishes with a checklist to be used as a quick reference guide to keep you on track throughout); Working Together (Introduces the concepts of online facilitation and how to apply them to your group's work; Outlines how lists can be used for specific group activities); Resources (Answers typical real-life questions that arise when facilitating mailing lists; Provides references to further reading and online resources)." (Pages vii-viii)
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