"This paper brings together the key findings of research into digital humanitarian action and inclusion, asking what the impact of new digital approaches has been on how inclusion is understood and operationalised in humanitarian action. The Humanitarian Policy Group undertook three thematic case st
...
udies considering different technology areas: biometrics, geospatial mapping and social media. A total of 256 interviews were conducted with stakeholders and key informants, along with strategic engagement with the humanitarian and digital sectors. All the case studies drew on both global key informant interviews and country-level perspectives, including from the Rohingya response in camps in Cox’s Bazar, Bangladesh, and interviews with refugees and aid responders in Jordan, Venezuela and Uganda." (Publisher description)
more
"Beyond supporting coalition-building, campaigning and lobbying, online campaigns aim to achieve specific goals such as the implementation of gender-based violence laws (#NiUnaMenos), or the removal of taxes on menstrual supplies (#HappytoBleed). More than just ‘slacktivism’, this report traces
...
how the rise of online activism is generating real-world transformations in gender norms and where in a matter of seconds, a social media campaign can go viral and affect offline life in many ways. This research also examines the role of social media in spreading misogyny and other forms of hate, with online gender-based violence a real risk to women’s rights. From anti-rights movements, to anti-feminist and anti-gender content promoted on the Manosphere, online misogyny is explored in some detail as a barrier to digital activism on gender norms." (https://www.alignplatform.org)
more
"By accident or design, the internet and social media have created the ideal conditions for a huge increase in false information and conspiracy theories. This can cause real harm offline, especially because digital literacy and digital policy are both currently unable to keep up with the pace of cha
...
nge. In recent years, major democracies have had to investigate foreign interference in their digital information ecosystems. Over a third of Europeans now encounter so-called ‘fake news’ every day. In late June this year, the World Health Organization (WHO) held its first-ever conference looking at ‘infodemiology’ in response to misinformation related to Covid-19. Now established fact-checking organisations are emerging across the world and major media organisations have misinformation and disinformation (MDI) reporters. Here are 10 things you need to know about MDI and how it can be tackled." (Page 2)
more
"Technology has driven major change in some areas of humanitarian response, but its use can also be biased and blind to risks. A tendency towards techno-optimism risks avoiding fundamental questions around the limits of technology, the role of the private sector (including local and regional technol
...
ogy entrepreneurs) and identifying when technology is and is not useful. Technology is not inclusive by nature. The humanitarian digital divide exists and there is growing awareness of this, but the humanitarian system is currently focused mainly on digital risks, meaning insufficient attention is placed on questions of how to root digital tools in a more inclusive framework. We need to go beyond token moves to more inclusive digital approaches and really delve into what is required for genuine change." (Conclusions, page 23)
more
"This toolkit provides a framework to think about communications monitoring, evaluation and learning (MEL), and provides example questions, indicators and tools to do it. Communications MEL is, in many ways, straightforward. Yet organisations across the sector still grapple with how to embed it in t
...
heir work. MEL is important to ensure that your communications are strategic, helping you to understand and learn from what works, what doesn’t, when and for whom. It is also an important tool for accountability, helping you to demonstrate uptake, and that your work is of high quality and useful. This toolkit is intended for use by communications, research and project implementation staff working in think tanks, universities and NGOs. It is based on internal guidance that ODI developed to encourage sharing and learning; to improve the quality, reach and use of its communications; and to help with project and programme planning. Communications MEL is still a work in progress at ODI; we are publishing this guide in the hope that it will be useful to others, but also that it will invite discussion and shared learning." (Introduction)
more
"Policy influence and advocacy are increasingly regarded as a means of creating sustainable policy change in international development. It is often also seen as a difficult area to monitor and evaluate. Yet there is an increasingly rich strand of i
...
nnovation in options to monitor, evaluate and learn from both the successes and failures of policy influence and advocacy interventions. This paper explores current trends in monitoring and evaluating policy influence and advocacy; discusses different theories of how policy influence happens; and presents a number of options to monitor and evaluate different aspects of advocacy interventions. Case studies describe how some organisations have used these options in practice to understand their impact and improve their advocacy strategies." (Abstract)
more
Focuses on three key written products: the policy brief, the research brief and the story of change.
"Enhancing citizen voice and accountability has increased in importance for donors since the 1990s. This paper reviews existing literature and the strategy and policy documents of seven DAC donors in order to contribute to the design of an evaluation framework to assess the effectiveness of these do
...
nors’ voice and accountability interventions." (Executive summary)
more
"The idea of capturing, storing and sharing knowledge so as to learn lessons from the past and from elsewhere – overcoming the boundaries posed by time and space – is far from being a new one. In recent years, a growing movement has emphasised the improved application of knowledge and learning a
...
s a means to improve development and humanitarian work. The movement has led to the widespread adoption of learning and knowledge-based strategies among the range of agencies involved in such work, including donor agencies, multilaterals, NGOs, research institutes, and the plethora of institutions based in the South, including national governments, regional organisations, and indigenous NGOs. This guide is aimed at staff working in all such organisations. There are 30 tools and techniques contained here, divided into five categories: i) Strategy Development; ii) Management Techniques; iii) Collaboration Mechanisms; iv) Knowledge Sharing and Learning Processes; and v) Knowledge Capture and Storage. Many of these tools are simple and trying them out requires nothing more than the desire to try something new, and the drive to ‘get on and do it’. Undertaking them effectively requires effective – sometimes advanced – facilitation and communication skills. Here, we have aimed to provide comprehensive accounts of how to apply such techniques, with a focus on the requirements of potential facilitators." (Introduction, page 2)
more
"The concept of multi-stakeholder partnership (MSP) as an instrument for achieving development goals is sound, particularly when stakeholders with unique complementary strengths or core competencies add value to
...
development efforts and pool their resources and assets in solving problems. But while many laud the virtues of MSPs, most are struggling to make them work. The central challenge seems to revolve around the nurturing of a working relationship based on trust, mutual respect, open communication, and understanding among stakeholders about each other’s strengths and weaknesses. Stakeholders from each sector bring their own organisational mandates, interests, competencies and weaknesses to partnerships. Without open acknowledgement of these factors, and without processes in place to facilitate negotiations among stakeholders for optimal outcomes, effective MSPs will not emerge [...] Knowledge about MSPs as reflected in the contents of this publication is not perfect. It is meant to trigger debate and to serve as an open invitation for all stakeholders with MSP experiences in the area of ICT4D to share their perspectives and knowledge on the subject. What the GKP would like to obtain is a thorough and comprehensive understanding of how MSPs work and can be made to work effectively – knowledge which we ultimately intend to share with the rest of the world. The GKP is the world’s first MSP operating at the global level in the area of ICT for Development. It precedes the G8 Digital Opportunities Task Force (DOT Force) and the Digital Opportunities Initiative (DOI)." (Pages iii-iv)
more
"It is widely acknowledged that a livelihoods approach provides a useful, logically consistent framework for thinking through the complex issues influencing the lives of the poor. In particular it draws attention to ways in which policies, institutions and decision-making processes influence resourc
...
e access and ownership, and determine strategic livelihood options available to poor households. Information and communication systems are crucial in this regard, both in generating information required by the rural poor to make decisions on livelihood strategies, and in generating information required by institutions responsible for making decisions about policies and processes that affect those strategies. In each case, it is only through improved information that individuals and institutions can make informed choices about the opportunities and constraints associated with agriculture-based strategies. However, improved information alone is not sufficient for improved decision-making. Decision-making is a political process and promoting multi-stakeholder participation in decision-making processes is a key concern. Furthermore, different stakeholder groups each have specific information needs and delivery preferences. Highly differentiated information needs assessment is essential in order to effectively support decision-making at different levels. It is evident that effective promotion of poverty reduction and food security requires changes in institutions and attitudes, knowledge and information levels, processes and skills. Improved understanding of the capacity of decision-makers at different levels to make use of the information provided is key for the identification of appropriate systems and institutions for the delivery of relevant information. Enhancing the quality and quantity of information also relies on attention to the flow of information, such as the means of communication, format and content. Information can potentially have a catalytic role but much depends on its reliability and relevance to the needs of particular user groups. There is a necessary trade-off between the level of technical detail involved in information collection and analysis, and the practical usefulness of that information. Standardisation of techniques of information collection, storage and presentation is important, both to improve efficiency in information handling within agencies and also to ensure that information can be used externally by other agencies, thereby facilitating greater cross-sectoral communication and coordination. Equally important is developing effective means of prioritising information needs at different levels. Improved information can enable people to better defend their interests and articulate their needs; it increases their bargaining power and ability to influence decision-making processes which affect them. Transparency is equally important if information is to empower people to make better decisions. Improved communication systems can enable individuals to organise as groups and use information to hold institutions and authorities accountable." (Executive summary, page vi)
more