"Our research indicates that today, there are more than 135 million individuals using the Internet in the 22 Arab countries. This is coupled with a mobile penetration rate of around 110 percent on a regional level; and more than 71 million active users of social networking technologies." (Page 1)
"The survey administered for this issue measures public attitudes and perceptions towards the adoption of social media by Arab governments for the purpose of public service delivery. Respondents were asked about their usage of government social media pages, their perceptions of benefits and risks in
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volve in using social media for service delivery, perceptions towards possible improvements in government’s use of social media, and government and civic social media practices. Overall, our findings show that perceptions about the use of social media were positive – 55% of respondents said they strongly support the use of social media by government for the design and delivery of public services. Respondents had high expectations of the benefits of using social media for citizen engagement for the purpose of improving service delivery. They agreed that social media made government entities and officials more accessible and collaboration more feasible." (Page 7)
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"In this fourth issue of the report, we focus on exploring the societal and cultural transformations taking place in the Arab region, influenced by the continuing exponential growth of social media. In this edition of the report we provide regional statistics on more social networking platforms, in
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addition to Facebook and Twitter; including for the first time, analysis on LinkedIn. The findings of the regional survey provided here aims to measure emerging perceptions of social media users in the Arab World on identity and culture, a topic that is closely linked with several critical policy questions in the region, and begs for more research on a regional and individual society levels." (Overview, page 1)
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"The Arab Social Media Report (ASMR), produced by the Dubai School of Government’s Governance and Innovation Program, is the first in a quarterly series that will highlight and analyze usage trends of online social networking across the Arab region. In its inaugural edition, the report analyzes da
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ta on Facebook users in all 22 Arab countries, in addition to Iran and Israel. This is part of a larger research initiative focusing on social engagement through ICT for better policy in Arab states, which explores the use of social networking services in governance, entrepreneurship promotion and social inclusion. The initiative also studies the potential of Web 2.0 applications for increasing collaboration, knowledge sharing and innovation, both between and among government entities, citizens and the private sector." (Page 1)
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"The report analyzes data on Twitter and Facebook users in all 22 Arab countries, in addition to Iran, Israel and Turkey, highlighting the role they played in the civil movements that swept the region during that period. This is part of a larger research initiative focusing on social engagement thro
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ugh ICT for better policy in Arab states, which explores the use of social networking services in governance, social inclusion and entrepreneurship promotion. The initiative also studies the potential of social networking applications for increasing collaboration, knowledge sharing and innovation, both between and among government entities, citizens and the private sector." (Overview, page 1)
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