"Compared to five years ago, internet penetration rose in all six countries surveyed and most dramatically in Jordan, Lebanon, and Tunisia. Smartphone ownership tracks closely with internet use in the six surveyed countries. Nearly all nationals in Lebanon, Qatar, Saudi Arabia, and the UAE own a sma ... rtphone compared with 83% of Jordanians and 65% of Tunisians. Use of Arabic online has increased proportionally with the increase in internet users. In comparison, use of the internet in English remains essentially flat, 25% in 2013 and 28% in 2017, despite the increase in internet use. As internet penetration rises, nationals are less likely to be using offline media platforms compared with 2013. Most nationals still watch TV, but the rate declined modestly since 2013 (98% in 2013 vs. 93% in 2017). Rates of newspaper readership, however, declined more sharply from 47% in 2013 to 25% in 2017. Radio and magazines also declined in popularity since 2013 (radio: 59% in 2013 vs. 49% in 2017; magazines: 26% in 2013 vs. 19% in 2017)." (Executive summary, page 10) more

"It is too often assumed anyone can communicate via the internet or share in the benefits of easily available newspapers and free-to-air television or radio; this is not always true. Lower internet penetration and mobile broadband access in countries like Egypt and Tunisia, for example, stand in sha ... rp contrast to that of the UAE, Saudi Arabia, and Qatar. The 2016 report brings some good news about a narrowing digital divide between these countries, along with significant gains in internet connectivity in every country studied except Tunisia, where internet access has stagnated since 2014. Six in 10 Egyptians now use the internet, considerably more than the share of Tunisians online, but just three in 10 Egyptians have access to, or choose to use, mobile broadband. It is ironic that the two countries most closely linked to the Arab uprisings—Tunisia, where the uprisings began and Egypt, the location of the most publicized revolution—are still struggling to be fully enfranchised into the digital age." (Introduction, page 8) more

"Especially notable in the 2015 study is that most people access the internet on their phones rather than by laptop or desktop computers. That’s true in every country in our sample, except Egypt, where an ailing economy has slowed the adoption of new technologies common elsewhere in the region and ... most dramatically in the Gulf states of UAE and Qatar. In a few short years, people now spend more time on the internet than any other media, including the all-powerful television and radio (the most popular medium worldwide). The gap between the internet and other media grew from 2013 to 2015. Another dramatic change since 2013 is that the internet application WhatsApp has soared in use as some 93% of those in the study send direct messages to 84% who use e-mail, which is clearly losing ground." (Introduction) more

"In assessing attitudes toward the media, one notable finding was a vote of confidence for improved quality of news media reporting between 2011 and 2013 with a majority of adults agreeing that it has improved in six of the eight countries surveyed. This optimism is also reflected in overall percept ... ions of media credibility in such countries as Saudi Arabia, Jordan, Qatar and the UAE, while less so in more volatile states including Egypt, Lebanon and Tunisia. Internet use is strongest in the Gulf countries—UAE, Qatar, Bahrain and Saudi Arabia and lowest in the most populous Arab country, Egypt, which appears in question after question to be a media-poor country in spite of its large population. Only in Qatar is the internet regarded as a more important source of news than is television. In all countries respondents are multi-media users, of course. In the midst of great enthusiasm for the internet, the importance of satellite television, notably Al Jazeera, is the most popular source for news and public affairs across the region. While its popularity varies by country depending on local sources of news and other factors, Al Jazeera was mentioned by respondents in every country surveyed as a top source of news. At the same time, social networking is nearly universal among those online and no other social media site comes close to Facebook in popularity. Twitter and Google+ also get high marks in Bahrain, Saudi Arabia and UAE. Although critics once complained “that the internet only speaks English,” Arabic language use exceeded that of English across the region on most media platforms." (Introduction, page 8) more