"The factors that led to the overall unsatisfactory assessment of the project can be summarised as follows:
• The project was not anchored in any overarching reference framework. Accordingly, neither its contributions to the strategic objectives of the German development cooperation nor to any oth
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er national or international development agenda were specified. While this has nothing to do with the actual quality of the project, as already outlined in the introduction, it leaves the question of whether the OECD/DAC criteria were suitable to evaluate it.
• The organisational setup of the project was inefficient. Having two intermediary organisations with separate overheads, trying unsuccessfully to change a national implementing partner, and finally needing to involve GIZ staff on the ground increased the costs and resulted in an inefficient use of financial resources.
• During the planning of the project, fundamental rules for German development cooperation projects were disregarded: there were no preceding government consultations; implementing partners were chosen without considering alternatives (particularly at political level); neither a risk assessment nor stakeholder mapping took place; and the instruments to be applied were defined beforehand. This procedure appears unusual for GIZ.
• The lack of results at impact level can partly be attributed to the fact that the project did not have a political partner. The professionalisation of an industry/economy requires support from political decision-makers as they have the ability to establish and enforce an appropriate regulatory framework. For instance, the introduction of a tax incentive for film productions could only be achieved through collaboration with the ministries for finance and culture." (Conclusions, page 45)
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"The article seeks to discuss varied forms of citizen engagement in the era of Internet viral cultures, ranging from (1) the use of social media for online protest, characterised by political contestation and fleeting outbursts of anger and backlash in the Twittersphere, to (2) the appropriation of
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protest messages into humorous viral memes (often oversimplified, ignoring the complexities of the situation and more focused on humour rather than underlying core problems). Four select hashtags during the 2017 Kenyan elections are analysed as frames for collective action within the context of playful participation and “spreadable” media." (Abstract)
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"The highest levels of regulation, from international treaties to constitutions, are unambiguous about creating an environment in which women thrive. However, this egalitarian space must be progressively realized, and one aspect of this work is eliminating discrimination, including in relation to ge
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nder-based violence (GBV). Whether authorities care to admit it or not, the Internet is an inseparable part of the society in which we live, and online GBV demands a resolute hand. Unfortunately, the gaps in legal frameworks, not to mention deficient law enforcement, are forcing women to self-censor online or even wholly abandon platforms that could be used for legitimate expression and the exercise of other fundamental rights. Unless governments take urgent, comprehensive action, the inadequate protection of women’s rights online will continue to erode any other legislative attempts to achieve equality across different spheres of life." (Conclusion)
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"This thesis examines the impact on the Media Assistance sector of the arrival of digital technologies into the ‘information ecosystems’ in which it operates. Whereas historically in Media Assistance, broadcast media and the press have been the preferred (or available) media for achieving develo
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pment objectives, digital technologies such as mobile phones and social media are radically altering the landscape of Media Assistance. In Africa, where mobile phones are heralded as a “gift to development”, donors have been exploring the potential of these tools to achieve their development objective. As a consequence, the area of ICTs for Development (ICT4D) has flourished. At a time when the narrative in the western media has been of an “Africa Rising” and of techno-determinism, this research asks whether these digital technologies are indeed being used to achieve Media Assistance objectives in practice. If they are being integrated into media development programmes – or even replacing media development programmes - to what level of success? To answer this question, the thesis focuses on two countries in East Africa – Kenya and Tanzania – and interviews 40 stakeholders working in media assistance in these countries. The research finds that in fact many projects continue to use traditional methods. This is due to issues such as the digital divide, technical literacy, and continuing preference for traditional media by wider populations in these countries. Furthermore, the study notes that the virtual public sphere facilitated by the internet is not accessible to all, nor is it an ideal public sphere. Finally, citizens of these countries, the research finds, do not necessarily use these technologies for participation or accountability ends. Thus, despite widespread diffusion of technologies such as mobile phones in both these countries, there is still an important role for traditional media development approaches to achieve donor objectives in the new information ecosystem." (Abstract)
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"This publication is a compilation of 19 articles by African researchers, academics, journalists and human and digital rights activists on the impact of the COVID-19 pandemic on digital rights in Africa. The articles were commissioned by the African Declaration on Internet Rights and Freedoms (AfDec
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) Coalition as part of its project on “Securing human rights online in Africa through a strong and active ‘African Declaration on Internet Rights and Freedoms’ network”. The AfDec Coalition is a pan-African initiative which promotes human rights standards and principles of openness in internet policy formulation and implementation on the continent, guided by the 13 principles established in the African Declaration on Internet Rights and Freedoms. At the time that the papers were commissioned, in June 2020, African states had either invoked existing policies or adopted new policies for prevention of spread, containment and treatment of the virus that had an impact on the enjoyment of digital rights. For example, most governments employed the use of contact tracing applications to track and trace citizens’ movements and put in place measures criminalising free speech when it contained false information about the pandemic. These two examples had the potential to be abused, particularly the latter, which was used to silence journalists and government critics. The pandemic also moved most citizens’ communication, education, work, trade and access to basic services from physical interactions to primilary online interactions. However, the continent is still largely made up of informal economies, has a low internet penetration rate of 28.2% (far below the global average of around 53%), and has seen an increase in reports of digital rights violations resulting from repressive cyberlaws, making the efforts to address the pandemic inadequate and inequitable. These articles offer reflective analyses on government efforts to curb the COVID-19 pandemic from the perspective of the AfDec principles, with a focus on a number of the principles including privacy and personal data protection, gender equality, freedom of expression, internet access and affordability, and the right to development and access to knowledge." (Introduction)
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"The growth of the Internet in the last two decades has helped increase political and civic en-gagement and scrutiny. The growth of a digital economy in Kenya has led to the emergence of a vibrant online community with 89.7 % of the population having access to the Internet. This paper examines how K
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enyans on Twitter (KOT) use visuals as a form of political protest. Using an open source data tool, the paper provides results from a qualitative analysis of 200 tweets that drove three political hashtags with a special focus on the most prominent memes, cartoons and pictures. This research finds that #KOT uses visuals to highlight government corruption and incompetence through mockery, condemnation and humour." (Abstract)
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"Social media platforms have become powerful tools to amplify and share narratives. Like many evolving technologies, platforms such as Twitter or Facebook may be used for social good or for ill. Digital vigilantism (whereby social media platforms are used for organised shaming, hounding or doxing of
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a target deemed by the online community to have transgressed norms) may have real-world consequences. In extreme cases this may result in acts of ‘terrorism’ or other forms of unlawful killing. Yet while digital vigilantism may appropriate traditional law enforcement mechanisms, in some cases it may also try to hold law enforcement to account. Key points: Digital vigilantism, including using video material, is found in Kenya and South Africa, with doxing and hounding observed in conversations about foreigners in South Africa and police brutality in Kenya; in Kenya, digital vigilantism seeks to hold traditional law enforcement mechanisms to account through acts of shaming, usually without usurping their powers; in South Africa, digital vigilantism did at times seems to seek to usurp traditional law enforcement; in both countries, engagement and promotion of new ideas was minimal; key influencers leverage existing networks to amplify their messages, including by using video material – some of it fake – to extend their reach." (Summary)
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"1. Women with disabilities have among the lowest rates of mobile and smartphone ownership. In most countries, ownership gaps are widest between men without disabilities and women with disabilities. Even in countries where the mobile gender gap is small or nonexistent, there is still a disability ga
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p in mobile ownership.
2. Persons with disabilities perceive mobile as less beneficial than non-disabled persons, and, specifically, women with disabilities perceive benefits the least.
3. Women with disabilities report various barriers to mobile ownership. In Bangladesh, India, Pakistan and Uganda, relevance, literacy and skills, and safety and security were among the most commonly reported barriers.
4. In most countries, regardless of gender, persons with disabilities are less aware of mobile internet than those without disabilities. While awareness of mobile internet is lower for women than men, it is even lower for persons with disabilities, except in India. Women with disabilities have the lowest level of awareness.
5. Persons with disabilities tend to have lower levels of internet use than non-disabled persons. Women with disabilities are the least likely to use mobile internet, particularly in India where women are least likely to use mobile internet regardless of disability and the most commonly mentioned barrier to mobile internet is the cost of buying a phone and data." (Key findings)
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"There is a strong consensus within the governance space that citizen engagement is integral in supporting social accountability and strengthening democracy. The impact of the modalities through which citizens make demands on the degree to which citizens feel empowered to trigger recognition and act
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ion from the duty holders remains an open question, more so in the Kenyan context where citizen engagement and social accountability align to the Constitution’s provisions on “public participation”. To this end, Africa’s Voices bridges this gap by deploying its innovative approach to civic engagement through the ‘Common Social Accountability Platform’ (CSAP) which uses interactive radio shows to achieve meaningful spaces of mediated public discussion between citizens and authorities that are valued by both and strengthens relations between them. The approach also provides evidence of citizen opinions in a form that supports policy action by authorities. In the Strengthening Public Accountability and Integrity Systems (SPAIS) pilot project, AVF focused the intervention on the urban poor settlements of Nairobi through a series of weekly interactive radio shows in three popular radio stations over a period of 2 months (8 shows per station for a total of 24 broadcasts over 8 weeks). While the shows explored a range of issues relevant to corruption, transparency, public participation and accountability, in the wake of the COVID-19 pandemic, the content of the discussions was largely focused on health governance and healthcare service delivery. The topics of discussion included overall citizen experience and satisfaction in healthcare service provision; appropriate utilisation of resources allocated to healthcare for COVID-19; and citizen perceptions of their role in ensuring and monitoring appropriate resource allocation for healthcare. The intervention also served as a mechanism for citizens to air concerns and grievances related to potential corruption incidents in the healthcare sector and beyond. This SPAIS project convenes large-scale, plural and inclusive accountability dialogues between authorities and citizens in urban poor settlements of Nairobi with a view to promote and uphold public accountability and the role that citizens can play in countering corruption, to enhance citizen perceptions of voice and efficacy, government recognition of and engagement with citizens, and ultimately the forging of trust between citizens and authorities. Moreover, this project aims to strengthen citizen engagement in the monitoring of healthcare service delivery in the context of the COVID-19 pandemic and to provide trusted spaces for an exchange on matters related to the provision and quality of healthcare services. It envisions to draw rich insights from citizen voices and recommend programme options for UNDP and SPAIS partners to adapt future programming to the needs and opinions of citizens regarding tackling corruption in the health sector." (Introduction, page 7-8)
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"Using interactive radio dialogues, AVF aims to contribute towards the achievement of World Vision Kenya’s (WVK) Emergency Response in Kitui and Makueni counties project (July-December 2020). More specifically, Africa’s Voices deployed its interactive radio methodology to achieve the following o
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bjectives: 1. At the beginning of the project, gather information on Knowledge Attitude and Practices among Community members in Kitui and Makueni Counties on COVID- 19; 2. At the end of the Project, gather information on Knowledge Attitude and Practices among Community members in Kitui and Makueni Counties on COVID 19 to compare with initial information gathered at the beginning of the project; 3. Participate in the evaluation of the project effectiveness at the end of the six-month project intervention as may be established by WVK. This report presents the findings from the first two phases of this project, captured under Objective 1 above." (Introduction, page 6)
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"This article examines what drives audience participation in interactive broadcast shows, with implications for the democratic potential of these shows as spaces of citizen engagement and public discussion. It makes three contributions, the first two to audience and media studies and the last to pol
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itical communication. First, it provides evidence to fill a gap in empirical knowledge on what drives audience participation in interactive broadcasts in Africa. “Mediated sociability”—the ways in which audience members are socialized into thinking about interactive broadcast shows as a space in which people like them have a voice— emerges as a strong determinant of audience participation. Second, it then uses this evidence from a non-Western perspective to reinforce the importance of conceptualizing the interactive broadcast show as a convened social space that can enable active citizenship. Third, by advancing scholarship on audiences and publics, the article deepens our understanding on the democratic significance of interactive broadcast in Africa and beyond." (Abstract)
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"Kenya’s digital ecosystem has significant strengths not yet fully leveraged:
• Political interest in digital technology at national and county level: The Government of Kenya’s
(GoK) digital economy blueprint, ICT Masterplan, and eCitizen (government service platform for
Kenyan citizens and re
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sidents) are only a few of many digital initiatives undertaken to transform Kenya
into a thriving middle-income country by 2030. County-level programming such as County Data Desks
have demonstrated great initiative by county leadership in embracing digital tools to ensure a more
transparent and efficient process.
• Relatively strong digital infrastructure: Kenya’s expanding ICT infrastructure and GoK’s pursuit
of innovations driving connectivity (e.g., Google Loon pilots) demonstrates an investment in Kenya’s
inclusive future.
• Strong private sector engagement in digital innovation: From large mobile network operators and
multinational tech companies to startups and aspiring entrepreneurs, Kenya’s rich innovation culture is
an undervalued and underleveraged national resource." (Executive summary, page 3)
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"The concept of digital literacy has been defined in numerous ways over the last two decades to incorporate rapid technological changes, its versatility, and to bridge the global digital divide. Most approaches have been technology-centric with an inherent assumption of cultural and political neutra
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lity of new media technologies. There are multiple hurdles in every stage of digital literacy implementation. The lack of solutions such as local language digital interfaces, locally relevant content, digital literacy training, the use of icons and audio excludes a large fraction of illiterate people. In this article, we analyse case studies targeted at under-connected people in sub-Saharan Africa and India that use digital literacy programmes to build knowledge and health literacy, solve societal problems and foster development. In India, we focus on notable initiatives undertaken in the domain of digital literacy for rural populations. In Sub-Saharan Africa, we draw from an original project in Kenya aiming at developing digital literacy for youth from low-income backgrounds. We further focus on Senegal, Mali, Burkina Faso and Tanzania, where field studies have been conducted on the use of digital technologies by low-literacy people and on how audio and icon-based interfaces and Internet lite standard could help them overcome their limitations. The main objective of this article is to identify key performance indicators (KPIs) in the context of digital literacy skills as one of the pillars for digital inclusion. We will learn how digital literacy programmes can be used to build digital literacy and how KPIs for sustainable development can be established. In the final discussion, we offer lessons learned from the case studies and further recommendation for stakeholders and decision-makers in the field of digital health literacy." (Abstract)
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"The bulk of this report is based on data collected by a survey of more than 80,000 people in 40 markets and reflects media usage in January/February just before the coronavirus hit many of these countries. But the key trends that we document here, including changes in how people access news, low tr
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ust, and rising concern about misinformation have been a backdrop against which journalists, editors, politicians, and public health officials have been battling to reach ordinary people with key messages over the last few months. We know that this crisis has substantially increased the amount and frequency of news consumption as well as influenced attitudes to the news media, at least temporarily. We’ve captured this in a second set of polling data collected in April when the crisis was at its peak in some countries. This has helped us to see the impact of the crisis in terms of sources of news and also reminded us of the critical role that the news media play at times of national crisis, including documenting that people who rely on news media are better informed about the virus than those who do not. While many media companies have been enjoying record audience figures, news fatigue is also setting in, and the short-term and long-term economic impact of the crisis is likely to be profound – advertising budgets are slashed and a recession looms, threatening news media, some of whom are struggling with adapting to a changing world. Against this background, this year’s report also focuses on the shift towards paying for online news in many countries across the world, with detailed analysis of progress in three countries (the UK, USA, and Norway). This year, our report carries important data about the extent to which people value and trust local news, perhaps the sector most vulnerable to the economic shocks that will inevitably follow the health crisis itself. And we also explore the way people access news about climate change as well as attitudes to media coverage for the first time." (Foreword)
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