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Guidance for Generative AI in Education and Research

Paris: UNESCO (2023), 44 pp.

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Audience Research Toolkit

Melbourne: Creative Victoria (2023)

"Developed with expert advice from market research agency Patternmakers and digital agency Thirst, together with considerable input from several small arts organisations who were involved throughout the design process, the Audience Research Toolkit is a free online resource for anyone who’s new to ... more

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Mixed Methods Perspectives on Communication and Social Media Research

Reynaldo Gacho Segumpan, Joanna Soraya Abu Zahari (eds.)

London; New York: Routledge (2023), xxviii, 280 pp.

"Mixed Methods Perspectives on Communication and Social Media Research addresses the need for a discipline-cum-methodology-tailored book that navigates the current research spectrum of communication and social media ("CommSocMed"). It examines contemporary and relevant issues that intertwine the exp ... more

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Delphi Technique: How Expert Panels Predict Emerging Opportunities and Challenges in Renewable Energy

Migara Jayawardena, Ryan Watkins, Joy Butscher et al.

Washington, DC: World Bank (2022), x, 101 pp.

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Qualitative Research Using Social Media

Gwen Bouvier, Joel Rasmussen

London; New York: Routledge (2022), viii, 203 pp.

"[This book] guides the reader in what different kinds of qualitative research can be applied to social media data. It introduces students, as well as those who are new to the field, to developing and carrying out concrete research projects. The book takes the reader through the stages of choosing d ... more

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Controversy Mapping: A Field Guide

Tommaso Venturini, Anders Kristian Munk

Cambridge, UK; Medford, MA: Polity Press (2022), xx, 334 pp.

"Controversy Mapping is the first book to introduce readers to the observation and representation of contested issues on digital media. Drawing on actor-network theory and digital methods, Venturini and Munk outline the conceptual underpinnings and the many tools and techniques of controversy mappin ... more

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Data for Development: Harnessing Digital Media Intelligence

Michael Urquhart, Liz Carlile

London: International Institute for Environment and Development (IIED) (2022), 4 pp.

"Internet access is exploding around the world. In the 10 years up to 2021, the proportion of people around the world with access to the internet grew from 33 to 63%, and by 2022 the number of active social media users hit 4.62 billion. Policymakers and opinion formers have an opportunity to tap int ... more

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Mapping the Public Voice for Development: Natural Language Processing of Social Media Text Data

Manila: Asian Development Bank (ADB) (2022), xi, 114 pp.

"This report aims to introduce techniques and procedures of NLP (Natural Language Processing), the computational preparation and analysis of text data, to map the public voice and aid development. First, the report introduces essential concepts of communication and elaborates on the theoretical foun ... more

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Poverty Mapping: Innovative Approaches to Creating Poverty Maps with New Data Sources

Virginia Ziulu, Jessica Meckler, Zozef Vaessen et al.

Washington, DC: World Bank (2022), 48 pp.

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Questions to Help Buyers of Online Samples

Amsterdam: ESOMAR (2021), 22 pp.

"This set of questions offers a framework for buyers to use when evaluating the offerings of different online sample providers. It updates and replaces the 2012 ESOMAR publication, 28 Questions to Help Buyers of Online Samples. The questions identify the key issues to consider, introduce consistent ... terminology, explain why each question should be asked, and note the issues buyers should expect to be covered in an answer. The intended use of these questions is that they form a basis for a conversation between buyer and sample provider, rather than simply being used as a checklist to compare offerings across providers. The questions do not cover B2B samples, nor do they attempt to cover specific requirements for different types of research such as pricing, new product development, ad testing etc. When online access panels were first introduced in the 1990s, the model was relatively simple: a buyer provided sampling specifications to a panel owner who drew a sample (from that panel). Over the intervening 25 years, online sample selection has changed in two fundamental ways. First, buyers can now access a a broader set of sources that now includes participants in loyalty programmes and rewards communities within “Get Paid To’ sites, customer lists, intercepts from offer walls, affiliate networks, social media, and other platforms, as well as traditional panels that may or may not be owned by the provider. Second, buyers have the option to access these sources directly via self-service tools, rather than relying on a sample provider to generate the sample on their behalf. There have been other important changes as well. Online research has become truly global and mobile devices have become a common data collection platform. The use of online samples has broadened beyond surveys to include qual/quant applications, communities, passive data collection, and so on. Concerns about privacy and data protection have led to a much-changed regulatory environment that imposes new requirements on both sample buyers and sample providers. Quality assurance techniques have become increasingly sophisticated. As a consequence, the number of issues that buyers must consider when choosing a sample provider has increased substantially." (Purpose and scope, page 3) more

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Development Research in Practice: The DIME Analytics Data Handbook
Key Guides

Kristoffer Bjärkefur, Luiza Cardoso de Andrade, Benjamin Daniels, Maria Jones

Washington, DC: World Bank (2021), xviii, 209 pp.

"Development Research in Practice: The DIME Analytics Data Handbook is intended to teach all users of development data how to handle data effectively, efficiently, and ethically. An empirical revolution has changed the face of development research over the last decade. Increasingly, researchers are ... more

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The Measurement of Trust in Communication Research, Part 2

Paola Pascual-Ferrá

Communication Research Trends, volume 40, issue 1 (2021), pp. 4-36

"In this review of the literature I have attempted to show how researchers in different areas of communication have conceptualized and operationalized trust and trust-related concepts. Trust has been associated most with the concept of credibility, but other words that have been used to operationali ... ze it include believability, accuracy, honesty, truthfulness, trustworthiness, sincerity, competence, expertise, reliability, and goodwill, to name some. The concept of trust, just as credibility, is multi-dimensional, and it seems to depend on the context, the person, and the task that is evaluated, as one may not necessarily trust another with a personal secret but may trust that person to complete a work-related task well. As might have become evident to the reader, our discipline's interest in measuring trust has been mostly utilitarian: trust as a means to an end (e.g., persuasion, credibility, and effectiveness of the communicator, to name some). While not all of the trust-related research in communication has been self-serving, it has focused mostly on the benefits that communicators can derive from growing others' trust in them, and less on the benefit that the act of trusting may have on others beyond the communicator, or other possible outcomes stemming from trust. One of the few exceptions has been in the instructional communication literature, where measures of trust have been used to study levels of student satisfaction, development and learning; interpersonal communication, where measures of trust have been used to study satisfaction in relationships between friends and romantic partners; and health communication, where communicating trust in the patient-provider interaction can increase the patient's self-awareness and sense of well-being. The mostly transactional and utilitarian view of trust that has dominated so far is perhaps a reflection of the increased professionalization of the discipline, the need for practical applications within the business setting and the cultures that sustain them and are in turn sustained by them. It would be interesting for future research to consider trust from the perspective of the person who is doing the trusting what impact does trust have on them beyond being persuaded and returning as consumers of information and products? It would be interesting for future research to approach the study of trust from that perspective as well as from non-traditional (read non-Western/Anglo-Saxon) socioeconomic and cultural perspectives." (Conclusion, page 21) more

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Narrativas y públicos en los medios: Enfoques para un periodismo de cambio

Franklin Cornejo Urbina (ed.)

Lima: Universidad Antonio Ruiz de Montoya; Friedrich-Ebert-Stiftung (FES) (2021), 88 pp.

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ESOMAR/GRBN Guideline for Researchers and Clients Involved in Primary Data Collection

ESOMAR (2021), 18 pp.

"This guideline describes the ethical responsibilities of researchers, regardless of the type of organisation in which they work, when engaged in primary data collection, that is, when collecting data from or about a data subject for the purpose of research. It includes quantitative and qualitative ... more

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Discurso mediático

Samuel Mateus

Covilhã: Universidade da Beira Interior (2021), 249 pp.

"Em seis pequenos capítulos, com mais de 40 ilustrações, é traçado um percurso pelos meandros do Discurso Mediático desde a definição de Texto e Discurso, passando pela caracterização do Discurso Mediático, pelos princípios intertextual e multimodal de construção discursiva, pelos resu ... more

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Media and Digital Technologies for Mixed Methods Research in Public Health Emergencies Such as COVID-19: Lessons Learned from Using Interactive Radio–SMS for Social Research in Somalia

Johanna Riha, Claudia Abreu Lopes, Naima Abdi Ibrahim, Sharath Srinivasan

Journal of Mixed Methods Research, volume 15, issue 3 (2021), pp. 304-326

"Radio shows which invite audience participation via short message service (SMS)—interactive radio–SMS—can be designed as a mixed methods approach for applied social research during COVID-19 and other crises in low and middle income countries. In the aftermath of a cholera outbreak in Somalia, ... more

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The Palgrave Handbook of Digital Russia Studies

Daria Gritsenko, Mariëlle Wijermars, Michail Vjaceslavovic Kopotev (eds.)

Cham: Palgrave Macmillan (2021), xxiv, 612 pp.

"This open access handbook presents a multidisciplinary and multifaceted perspective on how the 'digital' is simultaneously changing Russia and the research methods scholars use to study Russia. It provides a critical update on how Russian society, politics, economy, and culture are reconfigured in ... more

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A Handbook of Media and Communication Research: Qualitative and Quantitative Methodologies

Klaus Bruhn Jensen (ed.)

London; New York: Routledge, 3rd ed. (2021), xiii, 512 pp.

"Thoroughly revised and updated, this third edition integrates perspectives from the social sciences and the humanities, focusing on methodology as a strategic level of analysis that joins practical applications with theoretical issues. The Handbook comprises three main elements: historical accounts ... more