"This publication aims at understanding the nature and importance of various configurations of social and technological networks in community settings that combine to form a Local Information Networks (LIN). In this study LINs are conceptualised as comprising of two very different elements: one soci
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al, the other technological. Disaggregating the social and technological dimensions of local information networks helps us to understand how they work in practice and how they might be strengthened to bring greater social and economic benefits to the poor communities in which they are located. Hence, in both a practical and theoretical sense, a local information network can be thought of as a larger living field of social connections and communicative that determines the nature of information flow. On the technological side, the ICTs respond to specific local information needs expressed by recipient communities. On the social side, the combination of technological and human capacities embodied in a given intervention is superimposed upon a pre-existing field of social relationships. The three initiatives have been selected for the ways in which they demonstrate the use of social and technological elements within the local environment. Namma Dhwani and Nabanna were established through UNESCO’s Information and Communication Technologies for Poverty Reduction project, developed under UNESCO’s crosscutting theme on the eradication of poverty, especially extreme poverty. Akshaya on the other hand, is a State Government of Kerala initiative aimed at ICT literacy. The study concludes with the understanding that the technical dimensions of communication can never be fully divorced from the social if ICTs are to genuinely reach the poor with the information they need. Investment in social networks is critical since traditional forms of communication like word-of-mouth remains the most powerful, intimate and effective form of communication available to the very poor. The study also highlights the importance of local content production and the need to involve communities in the content creation process as key to achieving success is the quality, reliability and relevance of the information communicated." (Foreword)
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"Since 2001, UNESCO has established more than 87 Community Multimedia Centres (CMCs) in over 22 developing countries in Asia, Africa and Latin America and the Caribbean with major funding provided by the Swiss Agency for Development and Cooperation (SDC). The evaluation describes the initiative's ma
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in achievement: 'The CMCs are accepted by and fully integrated into the communities and can in many cases be sustained beyond the pilot phase without core operating grants. The effort and funding that UNESCO has channeled into this transformative initiative have been exceeded by the hard work and commitment of the CMC staff and the communities where they are based. Among other key findings, the evaluators clearly acknowledge the contribution of CMCs to local development, noting that longer term benefits are already being realized within individual communities, such as the gradual removal of barriers to social inclusion, the stimulation of poverty alleviation through access to knowledge of better health, resource management, agriculture practices and the creation of new livelihoods opportunities. CMCs are also recognized as critical tools for local communities to mediate changes brought on by globalization and the advent of new technologies: The CMC role in fostering cultural resilience. The capacity of a community to retain critical knowledge and at the same time adapt to external influences and pressures - is particularly remarkable. In addition to an extensive review of documentation, the evaluation used field research, interviews, questionnaires, an online survey, and case studies to review the CMC initiative, a flagship activity of UNESCO's Communication and Information Sector. Equitable and expanded access to ICTs is promoted in many ways, such as subsidized training for those with special requirements and/or marginalized groups; close work with schools, small businesses and the independent sector; or the provision of information to more remote communities through radio, says the evaluation report. The evaluation also points out challenges faced by the CMC initiative, including the strategic use of CMC networks as delivery mechanisms for development services, from projects and programmes of UN agencies and national governments to those of local civil society groups. Many challenges relate to sustainability of local facilities in low-income and least-developed localities. As CMCs depend on volunteers for the delivery of training, radio programming and other services, they face difficulties in finding appropriate incentives for volunteers and struggle with managing volunteer turnover. Another challenge consists of opportunities for networking and staff development, which to date have been limited. Evaluators point out the need for CMCs to learn from and access expertise more easily and systematically from each other in order to be sustainable. Enabling national policy environments are very important for the development and sustainability of CMCs. Sudden changes in national policies on connectivity charges can destabilize CMCs and broadcast licensing restrictions or restrictions on press freedom can prevent CMCs from being able to broadcast freely and to a broader constituency, says the report." (UNESCO website)
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"As part of its initiatives to make Information and Communication Technology (ICT) work for the poor, the United Nations Development Programme (UNDP) in collaboration with four countries in east Africa initiated and carried out a joint project on Pro-Poor ICT. The said countries are Kenya, Rwanda, T
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anzania and Uganda. Primarily, the project aims at designing a community-owned network that will empower the poor people especially in rural areas by providing them with reliable and adequate access to ICT resources and facilities. Furthermore, such resources and facilities will be shared among the people in the area to bring down the operational costs hence ensure affordability to the majority without compromising the quality. In the process consultants from each of the four countries were engaged. Each of the consultants were given nearly the same terms of reference (ToR) to see to it that they all deliver uniform research outcomes that are, of course, tailored to the specificities of a given country. In Tanzania, consultants were from the University of Dar es Salaam (UDSM) and the Commission for Science and Technology (COSTECH). A case study for Tanzania was completed in Bugabo Division of Bukoba District in Kagera Region. The area is in the lake zone along Lake Victoria. The population in Bugabo is about 40,000 people (2002 Census). It is proposed to implement a non-line of sight wireless technology network such as Worldwide Interoperability for Microwave Access (WiMAX) to cover the division. The major proposed services to be offered by such a local wireless network are Voice and Data. Since the area does not have adequate coverage of GSM Network services, Voice over Internet Protocol (VoIP) facility was proposed. Initial investment cost for the entire project was estimated to US$ 84,040 details of which can be viewed in the report. The annual current cost for the first year was estimated to US$ 93,008 and the annual income for the first year of operation was estimated to US$ 258,000. Section four of the report clearly outlines details of the estimates for initial investment cost, current annual cost, income and expenditure." (Executive summary)
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"Inspired by innovations that emerged from the Kothmale Community Radio and Internet project, Sri Lanka, in 1999 and 2000, UNESCO has since established some fifty CMCs in a wide range of contexts in some twenty countries on three continents. In addition to new facilities and increased local capacity
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in communities around the world, pilot CMCs have involved a wide variety of partnerships, across all levels, and have led to an expanding number of creative and dynamic new initiatives and solutions in key areas, from content creation to financial and social sustainability. Significantly, the first phase of the CMC programme has also led to national ‘scale-up’ projects now underway in Mali, Mozambique and Senegal. This volume not only shares the context and experiences of UNESCO-supported CMCs, but is also intended to facilitate direct, practical cooperation between international and national agencies with CMCs at the ground level by providing a directory of local CMC services and contact information." (Foreword)
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"This manual is divided into nine easy-to-read chapters. The chapters build so that those readers who feel less able to use a computer can increase their base of knowledge as they read each chapter. This first chapter talks about the benefits of a cyber café and its potential for a positive impact
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on the lives of young people and adults. The second, third, and fourth chapters describe, in detail, the steps in setting up and operating a cyber café. The fifth chapter provides an overview of the basics of computers and computer networks. The sixth chapter covers Internet basics. The seventh chapter introduces the basics of designing a Web site. The eighth chapter discusses online peer education as a key to providing youth-friendly information and support via the Internet. The ninth chapter discusses the importance of including in the program opportunities for youth to learn and practice job related computer skills. Each chapter begins with a learning objective. Throughout the manual, examples and brief case studies, in sidebars and boxes, illustrate points made in the main text." (Page 9)
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"There are growing numbers of grass-root communication and information service providers in the developing countries today. They are operating community radio stations, multipurpose telecentres, information centres, community learning centres and – in a few cases – community multimedia centres (
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CMCs) that already combine both radio and telecentre facilities. This book is intended to be of use to all those wanting to become involved or already involved in such initiatives – staff and managers, community groups, NGOs working for community empowerment, communication planners supporting development activities, trainers and project partners. It will obviously be of particular interest to those operating or considering starting a CMC as it covers the full range of topics linked to community broadcasting and to telecentre operations." (UNESCO website, 31.10.2007)
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