The Trust Gap: How and Why News on Digital Platforms is Viewed More Sceptically Versus News in General
Oxford: Reuters Institute for the Study of Journalism (2022), 71 pp.
ISBN 978-1-914-56600-4
CC BY
"Drawing on an original dataset of survey responses collected in the summer of 2022 across four countries - Brazil, India, the UK, and the US - they examine the relationship between trust in news and how people think about news on digital platforms, especially Facebook, Google, WhatsApp, and YouTube, some of the most widely used platforms around the world. What they find is somewhat nuanced; how people think about information on platforms varies considerably. It depends on the platform, it depends on the country, it depends on the audiences within those countries, and it depends on the kinds of news those audiences are encountering in these varying spaces." (Executive Summary and Key Findings, page 3)
Executive Summary and Key Findings, 3
1 What Is the Trust Gap and Where Is It Most Pronounced? 8
2 News Is Rarely Central to People's Experiences Using Platforms, 24
3 Perceived Problems with Platforms, 35
4 How Ideas About Journalism Relate to Use of Platforms, 44
Conclusion, 55
1 What Is the Trust Gap and Where Is It Most Pronounced? 8
2 News Is Rarely Central to People's Experiences Using Platforms, 24
3 Perceived Problems with Platforms, 35
4 How Ideas About Journalism Relate to Use of Platforms, 44
Conclusion, 55
