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"[This publication] uses the term ‘disinformation’ to describe false or misleading content with potentially harmful consequences, irrespective of the underlying intentions or behaviours in producing and circulating such messages. The focus is not on definitions, but on how States, companies, ins ... more
"The effective management of the risk of disasters depends on communication and information sharing across all levels of government, within communities, and between public and private organizations. In particular, timely and effective information flow is important for early warning and alerting the ... more
"There are several overarching reasons why billions of people remain offline, ranging from a lack of network infrastructure availability and affordable Internet services to gaps in skills and ability, the availability and cost of personal devices, and a perceived lack of relevancy. For example, over ... more
"Higher levels of disposable incomes, growing urbanization and mobility, and further industrialization in some parts of the world are leading to growing amounts of EEE. On average, the total weight (excluding photovoltaic panels) of global EEE consumption increases annually by 2.5 million metric ton ... more
Since ITU first published this Manual in 2009, the digital technology sector has evolved almost beyond recognition. The Internet is now accessed through a multitude of devices, including mobile phones, tablets and similar handheld computers. The impressive spread of mobile broadband networks has bro ... more
"Many parents and guardians are under a common misconception that their child is safer if they use the computer at home, or at school, than elsewhere. This is a dangerous misconception because the Internet can take children and young people virtually anywhere in the world, and in the process, they c ... more
"This study uses econometric modelling to examine two major components of great importance to all those concerned with investment decisions in ICT and the digital ecosystem over the coming decade. The modelling is built on data from 139 countries between 2007 and 2018 – an up-to-date data set that ... more

Digital Skills Assessment Guidebook

Geneva: ITU (2020), viii, 76 pp.
"This guidebook draws on, and complements, the ITU Digital Skills Toolkit published in 2018. Whereas the toolkit was designed to help policy-makers develop national digital skills strategies and roadmaps, this guidebook focuses on helping them identify national skills gaps and requirements, which ca ... more
"This Smart Village Blueprint, piloted in Niger, has been conceived as a practical tool for establishing smart villages. It contributes to the implementation of the Niger 2.0 Smart Villages project, which aims at providing broadband infrastructure to improve Internet access in rural and remote parts ... more
"This toolkit is a guide to skills that will empower digital innovation ecosystem actors to turn a community into a thriving a digital society. Developing strong innovation ecosystems is a key component of national development, as innovation — especially in ICTs — is a driver of economic competi ... more
"The DFS Consumer Competency Framework identifies the knowledge, skills and attitudes consumers need to participate actively, safely and have trust in the digital financial services ecosystem. The DFS Consumer Competency Framework is intended for use by public authorities, regulators, DFS providers ... more

Digital Regulation Handbook

Geneva: ITU (2020), xvi, 199 pp.
"This paper sets out an SDG Digital Investment Framework which is intended to be the start of a new dialogue with the digital investment community, building on the global Call to Action presented at the UN General Assembly in 2018. It encourages a whole-of-government approach and sets out to help go ... more
"This report aims to increase the prioritization of child online safety among all the key stakeholders and decision-makers from governments, the private sector, civil society, NGOs, and academia. Its recommendations are actionable and represent a call to collective action. They are based on the know ... more
"Welcome to the first of ITU’s Measuring Digital Development series of statistical and analytical publications that replace the annual Measuring the Information Society Report. Facts and figures 2019 offers a snapshot of the most important ICT indicators, including estimates for the current year. ... more
"The SSDM Report 2018 provides a number of concrete steps to further and strengthen the implementation of the International Telecommunication Union’s (ITU) Smart Sustainable Development Model (SSDM) Initiative. The ITU Development Telecommunication Bureau (BDT) developed the SSDM Initiative in 201 ... more
"In 2016, there were more than 7.3 billion mobile-cellular subscriptions worldwide. Globally, 3.5 billion people were using the Internet, of which 2.5 billion were from developing countries. Mobile-broadband subscriptions have risen constantly to reach 3.6 billion, while the number of fixed-broadban ... more
"In our increasingly digital environment, it is of paramount importance that citizens be in possession of a legal and digital identity if they are to access digital government services and participate fully in the digital economy. In 2018, of the 175 countries with a national ID (foundational or leg ... more