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Toolkit for Mainstreaming Communication with Communities in Emergency Response
Shongjog; Action Against Hunger (2018), 24 pp.
"In the context of humanitarian action, Communication with Communities (CwC) refers to activities where the exchange of information is used to save lives and mitigate risks of the disaster affected community. It also enables greater accountability in humanitarian organizations and facilitates the de
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"The purpose of this document is to provide guidance for anyone involved in humanitarian assistance who produces communications on behalf of an organisation (e.g. press releases, social media, fund raising appeals) or engages with the media (e.g. interviews). It aims to support communications expert
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Preparing the Ground for Better Dialogue, Better Information, Better Action: Lessons on Communicating with Communities in Emergencies
Deep Insights
CDAC Network; World Vision International (2018), 31 pp.
"What we’ve learnt about communicating effectively with disaster affected communities: 1. To deliver actionable, life-saving information, emergency responders should strive to agree on common messages developed in partnership with communities and tackle the spread of rumours. 2. It is important to
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Disaster Management in the Philippines: Media, Unions, and Humanitarian Action
"In this essay, a different way to approach reporting on natural disasters has been suggested. It requires news reporters and their editors to recognize that there are progressive unions and allied organizations that exist, and because of their rootedness in their various communities across the coun
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Crisis Communications: A Casebook Approach
New York; London: Routledge, 5th ed. (2017), xiv, 423 pp.
"Crisis Communications: A Casebook Approach presents case studies of organizational, corporate, and individual crises, and analyzes the communication responses to these situations. Demonstrating how professionals prepare for and respond to crises, as well as how they develop communications plans, th
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Effective Communication During Disasters: Making Use of Technology, Media, and Human Resources
Oakville, Ontario; Waretown, NJ: Apple Academic Press (2017), xxvi, 284 pp.
The Significance of Communication in Emergency Management: What’s Changed Since 2010?
Australian Journal of Emergency Management, volume 32, issue 1 (2017), 31 pp.
"In 2010, Ryan and Matheson (2010) compiled evidence to quantify the importance of communication activities to emergency management. The study involved a comprehensive content analysis of emergency incident and emergency exercise debriefing sessions and reports spanning 2003 to 2008. Six years on, t
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Media, Gender and the Reporting of Emergencies: A Booklet for Journalists and Professionals Dealing with Flood Reporting
Belgrade: OSCE (2017), 54 pp.
"This booklet first presents as a case study an overview and analysis of the actual reporting during the May 2014 flood in Serbia from the gender perspective. This part contains examples of gender stereotypical portrayal of men and women, but also the lack of visibility of female contribution to the
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Culture and Crisis Communication: Transboundary Cases from Nonwestern Perspectives
New York: Wiley (2017), xxix, 376 pp.
"Culture and Crisis Communication presents an examination of how politics, culture, religion, and other social issues affect crisis communication and management in nonwestern countries. From intense human tragedy to the follies of the rich, the chapters examine how companies, organizations, news out
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"Beneficiary Communication is a program which emphasizes the use of communication equipment in passing relevant, timely and accurate lifesaving information to communities. The program supports an environment of transparency and accountability through creation of feedback mechanism. It is about provi
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Communication with Communities: Walking the Talk. Putting People at the Centre of Humanitarian Response
Arcata, Calif.: Internews (2017), 11 pp.
"To meet the growing needs of disaster-affected communities around the world, we must do more to truly listen to them and tailor our responses accordingly." (Abstract)
Humanitarian Response and Media in the Arab Gulf Countries
"Two major media revolutions transformed the humanitarian response to disasters facing the Arab Gulf States, namely the 1991 launch of Pan-Arab satellite TV channels, and the 2010 advent of social media. Drawing on her own professional experience, the author argues that both media revolutions have h
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The Handbook of International Crisis Communication Research
Chichester: Wiley Blackwell (2016), xix, 525 pp.
"The Handbook of International Crisis Communication Research articulates a broader understanding of crisis communication, discussing the theoretical, methodological, and practical implications of domestic and transnational crises, featuring the work of global scholars from a range of sub-disciplines
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What Your Audience Needs to Know in an Emergency: Life-Saving Information. Topic-By-Topic Guide to Core Humanitarian Issues
London: BBC Media Action (2016), various pag.
"These guides are for media professionals working to help audiences affected by humanitarian crises. They give a brief overview of common humanitarian issues in emergencies. They will help you: understand what kinds of problems your audiences are likely to be facing in emergencies; work alongside re
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Disaster Risk Reduction Information Kit for Media
Vientiane Capital (LA): Department of Disaster Management and Climate Change (DDMCC) (2016), 61 pp.
"The media can make a real difference in the way people think about and act on disasters. Reporters, commentators, editors, broadcasters, and all members of the media can do more than just inform and raise awareness about disasters. By exploring the root causes of disasters and their social dimensio
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Lifeline: Working with Broadcasters in Humanitarian Crises. Tips for Aid Workers on Working with Media to Save Lives
London: BBC Media Action (2016), 23 pp.
"The guide is not about how to use media for public relations or fund-raising purposes; it focuses on working with media to share useful and actionable information with communities affected by crisis. Humanitarians call this kind of communication different things: “community engagement”, “comm
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