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Key Guidance
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Disaster & Humanitarian Crisis Communication
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Military: Communication Strategies & Practices
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Countering Hate Speech, Disinformation & Propaganda
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Disaster & Humanitarian Crisis Reporting
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Trust Building in Health & Emergency Communication
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Disinformation, Misinformation, Fake News
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Mémento de contre-influence : Comment réagir face à une attaque informationnelle
Paris: L'Harmattan (2024), 207 pp.
"L'époque n'a jamais été aussi propice aux jeux d'influence. Face aux crises auxquelles le dirigeant doit faire face, l'attaque informationnelle prend aujourd'hui le dessus. Qu'elle soit intentionnelle ou opportuniste, elle peut faire des dégâts significatifs sur la très précieuse réputation
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Ética de la comunicación ambiental y del cambio climático
Madrid: Tecnos (2024), 448 pp.
"Desde una aproximación ética, reconocidos profesionales con amplia experiencia en los medios y en organismos, como la Oficina Española de Cambio Climático o la Agencia Estatal de Meteorología, profesores doctores de catorce universidades, entre ellos una decena de investigadores del Observator
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Ongoing Crisis Communication: Planning, Mananging, and Responding
Key Guidance
Los Angeles et al.: Sage, 6th ed. (2023), xiv, 287 pp.
"Author W. Timothy Coombs explains how crisis management can prevent or reduce the threats of a crisis, providing guidelines for how best to act and react in an emergency situation. Ongoing Crisis Communication: Planning, Managing, and Responding, Sixth Edition provides an integrated approach to cri
...
Digital Dissidence and Social Media Censorship in Africa
London; New York: Routledge (2023), 292 pp.
"Drawing on cases from across the continent, contributors explore the form and nature of social media and government censorship, often via antisocial media laws, or less overt tactics such as state cybersurveillance, spyware attacks on social media activists, or the artful deployment of the rhetoric
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Agrarkommunikation: Eine Einführung in Theorie, Konzeption und Umsetzung
Wiesbaden: Springer Gabler (2022), xv, 395 pp.
"Ziel des Buches ist es, ein grundsätzliches Verständnis zu schaffen und methodische Herangehensweisen darüber zu vermitteln, was erfolgreiche Kommunikation in diesem Branchenkontext auszeichnet und welche Wirkungen sich mit Kommunikation erzielen lassen - veranschaulicht an vielen Fallbeispielen
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Vaccine Crisis Communication Manual: A Step-By-Step Guidance for National Immunization Programmes
Copenhagen: World Health Organization (WHO) (2022), iv, 25 pp.
"This document provides immunization programmes and other stakeholders with step-by-step guidance on how to effectively manage the communication response to vaccine-related events, particularly those with a potentially high impact on public trust, which are therefore considered to be a vaccine crisi
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Communication de crise en Côte d'Ivoire: éviter la communication zéro et les incommunications
Paris: L'Harmattan (2021), 149 pp.
"Les analyses et réflexions axées sur la problématique de la communication de crise en Côte d’Ivoire permettent, d’une part, de révéler les sources, les enjeux et les conséquences de la communication publique et globale en période de crise. Elles mènent, d’autre part, à observer de n
...
Communication publique, espace et citoyennete
Paris: L'Harmattan (2020), 290 pp.
COVID-19: Global Risk Communication and Community Engagement Strategy. Interim Guidance December 2020 — May 2021
Top Insights
World Health Organization (WHO) (2020), 46 pp.
"There is an unprecedented need to elevate the role risk communication and community engagement (RCCE) plays in breaking the chains of transmission and mitigating the impact of the pandemic. A revised RCCE strategy was needed to reflect this and the learning from the response to-date. The new strate
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Kampagnenprofis in der Zwangsjacke: Krisenkommunikation und Krisenmanagement in NGO
In: Handbuch NGO-Kommunikation
Nadine Remus; Lars Rademacher (eds.)
Wiesbaden: Springer VS (2018), pp. 365-377
"Non Governmental Organizations (NGO) üben Funktionen der gesellschaftlichen Kontrolle und der Anwaltschaft für Benachteiligte aus; sie agieren zum Teil selbst offensiv oder konfrontativ in der Öffentlichkeit. Mit ihrer zunehmenden öffentlichen Präsenz steigen allerdings auch der Bedarf an Legi
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Social Media and Crisis Communication
New York; London: Routledge (2018), xx, 461 pp.
"Social Media and Crisis Communication provides a unique and timely contribution to the field of crisis communication by addressing how social media are influencing the practice of crisis communication. The book, with a collection of chapters contributed by leading communication researchers, covers
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Disinformation Toolkit
Washington, DC: InterAction (2018), 27 pp.
"As the largest alliance of U.S.-based nonprofits that work around the world, we believe it is critical to raise awareness about the evolving threat of online disinformation. Whether our members are providing emergency assistance to people fleeing conflicts, promoting democratic governance in places
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Crisis Communication: Case Studies and Lessons Learned from International Disasters
New York: Routledge (2018), xxvii, 195 pp.
"Crisis Communication is an in-depth examination of recent tragedies and natural disasters that have occurred around the globe. The book covers three types of incidents: natural catastrophes, accidents and terror attacks. It focuses on the communication aspect of each incident and provides accounts
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La communication des organisations publiques
Bruxelles: De Boeck, 2nd ed. (2017), 304 pp.
Keeping Reporters Safe: The Ethics of Drone Journalism in a Humanitarian Crisis
In: The Routledge Companion to Media and Humanitarian Action
Robin Andersen; Robin Purnaka L. de Silva (eds.)
London: Routledge (2017), pp. 477-486
"In recent years, authorities have banned the use of drones for journalism in many countries. Therefore, it is valid to claim that practicing drone journalism often leads to questions of freedom of the press, the right to receive ideas and information, and also the freedom of expression. Clearly, th
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Culture and Crisis Communication: Transboundary Cases from Nonwestern Perspectives
New York: Wiley (2017), xxix, 376 pp.
"Culture and Crisis Communication presents an examination of how politics, culture, religion, and other social issues affect crisis communication and management in nonwestern countries. From intense human tragedy to the follies of the rich, the chapters examine how companies, organizations, news out
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Journalism in Times of Crisis: Case Studies in Six SEE Countries
South East European Network for Professionalization of Media (SEENPM) (2017), 33 pp.
"This research project focuses on media reporting of and in crisis situations, with case studies of examples mostly from 2016. Political and social crises have been recurring in recent years, aggravated by unstable political environments, underdeveloped economies, ethno-national divisions and unreso
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Crisis Communications: A Casebook Approach
New York; London: Routledge, 5th ed. (2017), xiv, 423 pp.
"Crisis Communications: A Casebook Approach presents case studies of organizational, corporate, and individual crises, and analyzes the communication responses to these situations. Demonstrating how professionals prepare for and respond to crises, as well as how they develop communications plans, th
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The Handbook of International Crisis Communication Research
Chichester: Wiley Blackwell (2016), xix, 525 pp.
"The Handbook of International Crisis Communication Research articulates a broader understanding of crisis communication, discussing the theoretical, methodological, and practical implications of domestic and transnational crises, featuring the work of global scholars from a range of sub-disciplines
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Crisis and Emergency Risk Communication
Atlanta: Centers for Disease Control and Prevention (CDC) (2014), xix, 424 pp.
