"This strategy, prepared through a consultative process, identifies some approaches and interventions in counter speech in the context of Sri Lanka's socio-political realities. It is meant to help streamline and scale up various efforts already being pursued by different individuals or groups. The f
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ocus is on promoting strategic thinking and strategic communication in deciding when (and if) to respond to problematic speech, and how best to do so. Investing sufficient time in thinking through these early, important steps can help make subsequent material production and dissemination activities more effective." (Executive summary)
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"This handbook offers a comprehensive overview of international and regional standards and commitments related to the rights to freedom of expression, access to information, political participation, and privacy in the area of the internet, social media and Artificial Intelligence in elections. It al
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so maps a series of good practices implemented by diverse stakeholders worldwide during electoral processes. It is organized in eight sections: six sections dedicated to the analysis of the challenges and the general situation of elections in digital times, a section dedicated to conclusions and a section with suggestions for possible action. Each of the first six sections has a guide of suggested questions at the end in case the publication is used for trainings and workshops." (Methodological note, page 14)
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"Public service media (PSM) are widely acknowledged as part of the variety of solutions to disinformation. The remit of PSM, formed around values of universality, equality, diversity, accuracy and quality, implies a responsibility to fight disinformation by producing fact-based news content and find
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ing anti-disinformation solutions. In this article, we introduce a framework for assessing how PSM organizations are able to counter disinformation in different contexts. Our normative framework provides a triangulation of contextual factors that determine the role of the PSM organization in the national environment, the activities carried out to fight disinformation and expert assessments of the potential of PSM to reduce the impact of disinformation. The framework is illustrated with analyses of PSM from the Czech Republic (CZE), Finland, Spain and the United Kingdom (UK)." (Abstract)
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"This paper will discuss the challenges and opportunities of addressing both online and offline hate speech through education and recommend comprehensive approaches for effective educational strategies. Incorporating context-based teaching and learning practices that promote responsible global citiz
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enship are important first steps that must be accompanied by a whole school- and community-based approach to creating civic spaces that embrace different perspectives and opinions, respect difference and work towards a shared sense of belonging." (Introduction, page 3)
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"A wealth of interventions have been devised to reduce belief in fake news or the tendency to share such news. By contrast, interventions aimed at increasing trust in reliable news sources have received less attention. In this article, we show that, given the very limited prevalence of misinformatio
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n (including fake news), interventions aimed at reducing acceptance or spread of such news are bound to have very small effects on the overall quality of the information environment, especially compared to interventions aimed at increasing trust in reliable news sources. To make this argument, we simulate the effect that such interventions have on a global information score, which increases when people accept reliable information and decreases when people accept misinformation." (Abstract)
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"This report details the legal framework / rule of law tools in place, and responses by the government, social media companies, and civil society to address illegal harmful content and potentially harmful content online in Kenya. This research draws from 13 interviews with people active in Kenya's g
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overnment and civil society, along with four workshops held in Nairobi, Kisumu, and Mombasa counties. The workshops attracted the participation of 105 actors and stakeholders from civil society, community-based organizations, technology companies, and representatives from line ministries and agencies in government. It also draws from trends gathered from Build Up' social media listening process, along with existing research, legislation, policies, and current events. The social media listening process focused on Twitter and Facebook, from 2017 to 2022, focusing on ethnic, political, and gender-based hateful narratives and peace messaging in the run-up to the next election cycle in August 2022. The literature review and interviews focused on existing legislation or company policies that address hate speech and misinformation, along with actions taken by government agencies, civil society, and technology companies to address related hate speech and misinformation narratives." (Introduction, page 1 & Methodology, page 5)
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"This article is aligned with the recommendations of the main international organizations that fight against disinformation and infodemic, providing a review work that can be useful for researchers, professionals and scholars of the subject. Review articles like this one also help to establish futur
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e interdisciplinary developments, as they put the status quo of the question on the table, from which interdisciplinary research teams have a common basis. It was found that in the period studied, the most productive authors at a quantitative level were Magallón-Rosa with 6 papers, Ufarte-Ruiz with 4 and García-M arín with 3 papers. Likewise, studies by Palau-Sampio (2018), Vizoso and Vázquez-Herrero (2019) and Rodríguez-Pérez (2020) are noteworthy for their analysis of disinformation in the Ibero-American area; the work of Salaverría et al. (2020) is fundamental for its analysis of the typologies of hoaxes; and the work of López-Borrull with collaborators is noteworthy for its proposals on curation." (Conclusion, page 662)
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"In recent years, numerous psychological interventions have been developed to reduce susceptibility to misinformation. Inoculation theory has become an increasingly common framework for reducing susceptibility to both individual examples of misinformation (issue-based inoculation) and to the techniq
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ues and strategies that are commonly used to mislead or misinform people (technique-based inoculation). In this study, we address two open questions related to technique-based inoculation in two separate experiments (total n = 2188; convenience sample recruited via the Bad News online game platform): (i) Can technique-based inoculation effectively reduce susceptibility to real-world misinformation that went viral on social media? And (ii) can technique-based inoculation confer cross-protection against misinformation that does not make use of any of the techniques against which people were inoculated? We find that playing a 15 min game confers psychological resistance against real-world misinformation that makes use of manipulation techniques against which people were inoculated (Cohen’s d = 0.37, Cohen’s U3 = 64.4%, p <0.001), and that cross-protection is achieved but at a reduced effect size (d = 0.10, U3 = 54.0%, p = 0.001)." (Abstract)
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"Online misinformation continues to have adverse consequences for society. Inoculation theory has been put forward as a way to reduce susceptibility to misinformation by informing people about how they might be misinformed, but its scalability has been elusive both at a theoretical level and a pract
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ical level. We developed five short videos that inoculate people against manipulation techniques commonly used in misinformation: emotionally manipulative language, incoherence, false dichotomies, scapegoating, and ad hominem attacks. In seven preregistered studies, i.e., six randomized controlled studies (n = 6464) and an ecologically valid field study on YouTube (n = 22,632), we find that these videos improve manipulation technique recognition, boost confidence in spotting these techniques, increase people’s ability to discern trustworthy from untrustworthy content, and improve the quality of their sharing decisions. These effects are robust across the political spectrum and a wide variety of covariates. We show that psychological inoculation campaigns on social media are effective at improving misinformation resilience at scale." (Abstract)
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"This report proposes solutions on how best to equip journalists and other key actors to fulfil their vital role in a changing landscape. While censorship is an alluring option in the face of disinformation over the internet, it is important to find avenues to facilitate the responsible and ethical
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use of the medium." (Acknowledgements)
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"With the Digital Services Act (DSA) and the Digital Markets Act (DMA) package, the European Union will adopt what is probably the most significant international standard-setting project besides the General Data Protection Regulation (GDPR). It is expected that the DSA will have far-reaching impact
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beyond the EU. This legal opinion deals with concrete questions on the effectiveness of the DSA, as well as in the areas of conflict with freedom of communication and dissemination of disinformation. The opinion concerns the draft published by the European Commission in December 2020." (Executive summary, page 5)
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"The study finds that journalistic and fact-checking disinformation responses in the country have struggled due to lack of conceptual understanding of disinformation among journalists, monetization trends that incentivize sensationalist news and reduce the impact of capacity building initiatives, la
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ck of financial sustainability of responses, language barriers, and political backlash. At the same time, the research finds that local capacity building responses have improved the ability of individual journalists to understand Covid-19 misinformation and hashtag manipulation on Twitter whereas fact-checking responses have led to the development of efficient workflows, informed recruitment principles, contextual verification practices, and collaboration with social networks to downrank viral online disinformation. The study also confirms findings from literature that disinformation is negatively affecting the work and safety environment of Pakistani digital journalists. The journalists surveyed for this research reported that disinformation has increased their risk of getting deceived by fake social media posts during online newsgathering. In addition, most women journalists surveyed for the study said they were targeted with gendered disinformation campaigns, which caused them physical, psychological or reputational harm. A majority of surveyed women digital journalists also believed that they face additional challenges to counter disinformation due to their gender identity. The digital journalists who participated in the survey identified fact-checking training as their most urgent need to counter disinformation." (Executive summary, page 8)
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"Instead of criminalising or otherwise silencing people to address misinformation and disinformation, States should step up their efforts to ensure credible, reliable, objective, evidence-based and accessible information is disseminated to all." (Back cover)
"The Code of Practice on Disinformation is a first-of-its kind tool through which relevant players in the industry agreed - for the first time in 2018 - on self-regulatory standards to fight disinformation. Its revision process was launched in June 2021 and, after the signature and presentation of t
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he revised Code on 16 June 2022, the new Code will become part of a broader regulatory framework, in combination with the legislation on Transparency and Targeting of Political Advertising and the Digital Services Act (DSA). For signatories that are Very Large Online Platforms, the Code aims to become a mitigation measure and a Code of Conduct recognised under the co-regulatory framework of the DSA. The strengthened Code of Practice contains 44 commitments and 128 specific measures, in the following areas: demonetisation - cutting financial incentives for purveyors of disinformation; transparency of political advertising; ensuring the integrity of services; empowering users; empowering researchers; empowering the fact-checking community; transparency centre and Task-force; strengthened monitoring framework."
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"This study discusses how and to what extent peace operations are affected by digital disinformation and how international organisations (UN, EU, OSCE and NATO) as mandating bodies for peace operations have responded to limit the effect of disinformation or even prevent it. Based on this assessment
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of the current situation, the study identifies areas in need of action and suggests options for peace operations. These focus on four areas [Situational awareness; Response; Resilience; Cooperation] and include both short- and long-term measures." (Introduction)
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"With the growth of new social media users across the Sahel, existing conflict dynamics are increasingly manifesting. Sahelians are entering a complex digital space. The ability of individuals and communities to adapt to online/offline conflict dynamics will define the future of conflict in the regi
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on. Search for Common Ground convened West African academics and practitioners in Bamako, Mali in October 2021, to analyze conflict trends and opportunities for peacebuilding in digital spaces in the central Sahel region (Mali, Burkina Faso, and Niger)." (At a glance, page 1)
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"The OECD convened a first-of-its kind international partnership on behavioural science and misinformation between the Canadian and the French governments to develop and disseminate behaviourally-informed and evidence-based solutions that can guide government response to misinformation. The study te
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sted 1,872 Canadians’ intentions to share false COVID-related headlines online with two behavioural interventions: an accuracy evaluation prompt and digital media literacy prompt. The data generated by this partnership show that the digital media literacy tips reduced intentions to share fake news online by 21% compared to the control group – having the greatest impact on online users. These insights can enable policy makers to enact measures that defend and empower online users against environments designed to exploit certain natural but maladaptive tendencies and place the control back into the hands of online users. Relying solely on traditional top-down approaches that aim to regulate content are insufficient at limiting the immediate dangers of misinformation. Innovative policy-making tools such as behavioural science can help provide immediate and long-term solutions to misinformation and should be considered as part of a holistic and comprehensive strategy to offset the threats of misinformation. Governments should conduct rigorous policy experiments in collaboration with other countries, like the one presented here, before enacting policy that affects a larger population to address the crossborder nature of misinformation." (Key policy messages, page 4)
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"The present report is submitted pursuant to General Assembly resolution 76/227. In it, the Secretary-General describes the challenges posed by disinformation and the responses to it, sets out the relevant international legal framework and discusses measures that States and technology enterprises re
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ported to have taken to counter disinformation. The Secretary-General notes that countering the different manifestations of disinformation requires addressing underlying societal tensions, fostering respect for human rights, online and offline, and supporting a plural civic space and media landscape." (Summary)
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"This paper examines responses to disinformation, in particular those involving automated tools, from a human rights perspective. It provides an introduction to current automated content moderation and curation practices, and to the interrelation between the digital information ecosystem and the phe
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nomenon of disinformation. The paper concludes that an unwarranted use of automation to govern speech, in particular highly context-dependent disinformation, is neither in line with states’ positive obligation to protect nor with intermediaries’ responsibility to respect human rights. The paper also identifies required procedural and remedial human rights safeguards for content governance, such as transparency, user agency, accountability, and independent oversight. Though essential, such safeguards alone appear insufficient to tackle COVID-19 online disinformation, as highly personalized content and targeted advertising make individuals susceptible to manipulation and deception. Consequently, this paper demonstrates an underlying need to redefine advertising- and surveillance-based business models and to unbundle services provided by a few dominant internet intermediaries to sustainably address online disinformation." (Abstract)
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"The actions to be developed are distributed in three axes: (i) Inform, aimed at the dissemination of official, reliable and quality information; (ii) Empower, aimed at media literacy and training the whole of society to understand the phenomenon of disinformation and the functioning of the electora
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l process; and (iii) Respond, related to the identification of cases of disinformation and the adoption of strategies, both preventive and repressive, to contain its negative effects. For the 2022 electoral cycle, the first axis has five projects with their own purposes and goals. They are: (i) mass dissemination network of truthful and official information about elections and the Electoral Justice; (ii) chatbot – electoral queries on WhatsApp; (iii) access, dissemination and enhancement of the scope of fact checking on the electoral process; (iv) deepening electoral transparency; (v) development and improvement of other technological tools and digital channels to disseminate true and quality information. In this strategic point, the Court’s action is guided by the preferential position of freedom of expression, in the legal system, by encouraging plurality of information. Likewise, information actions meet the recommendations for “prophylactic” prebunking actions (that is, strategies to reduce citizens’ susceptibility to disinformation by exposing examples of how disinformation operates). The second axis, in turn, includes seven initiatives: (i) training for internal and external audiences on disinformation, on the integrity of Brazilian elections and on the fundamentality of the Electoral Justice as an institution that guarantees democracy; (ii) prevention of the mental health of members, agents and collaborators of the Electoral Justice who deal directly with actions to contain disinformation; (iii) training the internal and external public on the electoral process, including the functions performed by it in the context of the democratic rule of Law; (iv) awareness campaigns on disinformation and media and information education actions for the external public; (v) cooperation and actions to enhance reaching partners’ media and information literacy initiatives; (vi) dialog with political parties and party federations to make them aware of their responsibility in the context of fighting against disinformation; (vii) support to other public institutions to implement actions to confronting disinformation. Finally, the response axis encompasses eight projects: (i) permanent coalition for verification; (ii) engagement of digital platforms and their technological resources in confronting structured networks of disinformation and inauthentic behavior; (iii) reporting channel for mass shooting of content in partnership with WhatsApp; (iv) creating a network to monitor disinformation practices against the electoral process; (v) containment of disinformation on Telegram; (vi) partnership and dialog with the Federal Police and the Electoral Prosecutor Office; (vii) Strategic Cyberintelligence Committee and (viii) review and elaboration of norms that acts against the practice of disinformation in the Electoral Justice, as a way of preventing the phenomenon in question. Concerning to this point, the planning met the parameters of timely response, appreciation of fact checking, importance of engagement and transparency of platforms, as well as the expansion and improvement of channels for complaints." (Presentation, page 5-6)
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