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"Only the Secret is Seductive…the Secret is the Clue!": Selective Silence as a Communication Strategy of the World Bank to Respond to Citizen Criticism in Egypt

Mohammad A. Raghada Ebraheem

London: London School of Economics and Political Science (LSE), Media@LSE (2021), 38 pp.

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Communicating with Unaccompanied Foreign Minors: How UN Agencies Engage with Newly Arrived Migrant and Refugee Children in Italy

Valentina Baú

Respond (2020), 14 pp.

"This paper provides an overview of the communication practices that UN agencies working on the migration response in Italy have adopted in their work with newly arrived unaccompanied migrant children. These include IOM, UNICEF and UNHCR. The aim is to present the different objectives and methodolog ... more

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Understanding Public Engagement with Global Aid Agencies on Twitter: A Technosocial Framework

Saif Shahin, Zehui Dai

American Behavioral Scientist, volume 63, issue 12 (2019), pp. 1684-1707

"This study develops a technosocial framework for assessing the efficacy of global aid agencies’ use of Twitter’s algorithmic affordances for participatory social change. We combine computational and interpretive methods to examine tweets posted by three global aid agencies—U.S. Agency for Int ... more

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Communicating During Humanitarian Medical Crises: The Consequences of Silence or "Témoignage"

Marouf Arif Hasian

Lanham; Boulder; New York: Lexington Books (2019), ix, 294 pp.

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Convincing Rebel Fighters to Disarm: UN Information Operations in the Democratic Republic of Congo

Jacob Udo-Udo Jacob

Berlin: De Gruyter Oldenbourg (2017), xvi, 231 pp.

"Nigerian researcher Jacob Udo-Udo Jacob compares the impact on people in the Kivu provinces of eastern DR Congo of United Nations Stabilization Mission in the DR Congo (MONUSCO) communication programmes encouraging militia to return to the country and Radio Okapi’s informative debate programme 'D ... more

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How Media Portrayals of Suffering Influence Willingness to Help: The Role of Solvability Frames

Lauren Kogen, Susanna Dilliplane

Journal of Media Psychology, volume 31 (2017), pp. 92-102

"When we hear stories of distant humanitarian crises, we often feel sympathy for victims, but may stop short of taking action to help. Past research indicates that media portrayals of distant suffering can promote helping behavior by eliciting sympathy, while those that prompt a more rational respon ... more

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Communication at FAO

FAO (2016), 16 pp.

"FAO communication in numbers: Over 1.5 million followers on its social media networks. More than 100 000 articles published every year in the media, containing information or statements by FAO experts. Every month millions of users access fao.org to read news or find information. Every year more th ... more

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Good Practices in Development Communication

OECD Development Centre (2014), 99 pp.

"This report reviews and highlights some key issues in the current debate on development communication. To do so it draws on experiences and inputs from members of the Informal Network of Development Assistance Committee (DAC) Development Communicators (DevCom) [...] The report starts by looking at ... more

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Peace Through Peace Media? The Media Activities of the International Missions (KFOR and UNMIK) and Their Contribution to Peacebuilding in Kosovo from 1999 Till 2008

Julia Egleder

Berlin: Lit (2013), xvii, 317 pp.

"How does media contribute to peacebuilding and reconciliation in a post-conflict environment? This question will be answered in respect to the media produced by the UN and NATO mission in Kosovo (UNMIK and KFOR) from the year 1999 until 2008. The theoretical part of the text will deal with existing ... more

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Upstairs Downstairs: Communication Contradictions Around Two African Refugee Camps

Ullamaija Kivikuru

Journal of African Media Studies, volume 5, issue 1 (2013), pp. 35-51

"This article describes and analyses the United Nations High Commissioner for Refugees (UNHCR) communication policy in the current world environment where a variety of well-doers attempt to pursue attention. The analysis is reflected against the results of focus group interviews with Congolese women ... more

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Broadcasting in UN Blue: The Unexamined Past and Uncertain Future of Peacekeeping Radio
Top Insights

Bill Orme

Washington, DC: Center for International Media Assistance (CIMA) (2010), 73 pp.

"For almost twenty years, United Nations peacekeeping missions have set up local radio stations in conflict-prone countries - 14 to date, seven of which remain in operation. According to this report, some of the fourteen peacekeeping radio stations implemented by the United Nations contributed more ... more

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Overview of UN Inter-Agency Round Tables on Communication for Development: Background Paper

Elizabeth McCall

Washington, DC: UNDP;World Bank (2009), 32 pp.

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Fitting the Glas Slipper! Institutionalising Communication for Development Within the UN: Background Paper

Warren Feek, Chris Morry

Washington, DC: World Bank;UNDP (2009), 88 pp.

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Managing Public Information in a Mediation Process
Key Guidance

Ingrid A. Lehmann

Washington, DC: United States Institute of Peace (USIP) (2009), 55 pp.

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Harnessing the UN System Into a Common Approach on Communication for Development

Jan Servaes

International Communication Gazette, volume 69, issue 6 (2007), pp. 483-507

"In the UN system, conflicts and contradictions seldom concern the Millennium Development Goals (MDGs) as such, but rather the means of achieving them. These differences of opinion about priorities, and about how much and to whom development aid or assistance should be directed, could be explained b ... more

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United Nations Media Strategy: Recommendations for Improvement in Peacekeeping Operations. Case Study: UN Interim Administration Mission in Kosovo

Shira Loewenberg

United Nations, Department of Peacekeeping Operations (2006), 47 pp.

"This paper looks at the structure and functioning of public information departments in peacekeeping operations, and at the relationship between the departments and the United Nations Department of Peacekeeping Operations (DPKO) and the Department of Information (DPI) at Headquarters in New York. Wh ... more