"This practical guide describes a number of workshops held across Europe to train fellow workers in design thinking techniques and processes. It covers how teams have organised their sessions encompassing the structure, tools chosen, length, workshop delivery and evaluation. Through reflection on th
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is process we have developed top tips and recommendations for designing, delivering and facilitating sessions. It is very much a practical guide, highlighting the elements that might be helpful for others delivering similar workshops or implementing the methods in everyday working." (Introduction, page 6)
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"Within Bosch Alumni Network, we have decided to seek for advice and expertise of media professionals dealing with fake news, disinformation and information verification. The result was “Fact check vs Fake news”, a three-day workshop on fake-news debunking and fact-checking that took place withi
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n the Bosch Alumni Network in Belgrade on September 19-22, 2019. During the event, around twenty journalists and media experts from a dozen different countries discussed the best tools and practises to tackle fake news and perform fact-checking. This booklet presents tips and tricks we learnt and discussed in the workshop." (Page 3)
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"This Open Source Documentation Guide aims to help you understand what you can do to prepare real open source documentation, how you come up with open source solutions, finalised products and overcome challenges in process and methods." (Page 2)
"This handbook aims at helping Macedonian CSOs that work with people with disabilities to deal with some of the challenges they face on daily basis: the absence of quality reporting on people with disabilities; the perception of people with disabilities which is often burdened with negative stereoty
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pes and prejudice; and the lack of practical guidance on how to deal with those challenges." (Introduction, page 5)
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"You are about to embark on a journey of discovery. Within this toolkit you will find explanations, tips, examples from Sri Lanka and the world — everything you need to upgrade and enhance your own advocacy campaigns. The content has been adapted from a variety of sources, to illustrate best pract
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ices but tailored to the Sri Lankan context. We hope that you will find valuable insight as you go through this resource; we also hope and expect that you will be able to add to this manual by providing your own lessons learned as you work your way through. We would like to thank PACT and Freedom House for their respective publications, which we used when putting this toolkit together. If you would like to consult the originals, please see: “Politically Smart Advocacy: A guide to Effective Civil Society Advocacy for Sustainable Development” (PACT, 2018) and “Advocacy in restricted spaces: A toolkit for civil society organizations,” (Freedom House, 2020)." (Introduction)
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"To conduct digital advocacy effectively, one needs to have a clear plan in mind, a good understanding of the target audience, and a clear picture of the intended results. Explore our digital advocacy toolkit for effective and efficient digital advocacy campaigns." (https://pollicy.org)
"This book presents a structured yet flexible methodology for developing intercultural competence in a variety of contexts, both formal and informal. Piloted around the world by UNESCO, this methodology has proven to be effective in a range of different contexts and focused on a variety of different
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issues. It, therefore, can be considered an important resource for anyone concerned with effectively managing the growing cultural diversity within our societies to ensure inclusive and sustainable development. Intercultural competence refers to the skills, attitudes, and behaviors needed to improve interactions across difference, whether within a society (differences due to age, gender, religion, socio-economic status, political affiliation, ethnicity, and so on) or across borders. The book serves as a tool to develop those competences, presenting an innovative adaptation of what could be considered an ancient tradition of storytelling found in many cultures. Through engaging in the methodology, participants develop key elements of intercultural competence, including greater self-awareness, openness, respect, reflexivity, empathy, increased awareness of others, and in the end, greater cultural humility." (Publisher description)
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"Monitoring and evaluating advocacy work involves unique challenges. These can usually be overcome provided expectations are realistic. Ongoing monitoring and evaluation carried out during advocacy interventions should enhance and support real-time decision-making. Advocacy evaluations should includ
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e critical and informed assessments of how organisations contributed to change." (Introduction)
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"To ensure that mobile solutions are designed inclusively in humanitarian contexts, it is important that target users are involved as co-creators of the future they want. A human-centred design approach is one way to ensure that users’ perspectives are fully integrated into programme design. This
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approach is also useful for work involving marginalised populations, including refugees and people with disabilities, as these populations tend to have fewer opportunities to voice their experiences and influence decisionmaking processes. At the same time, they face complex systemic challenges. To shape solutions that will effectively address these challenges, their perspective is absolutely critical. Human-centred design research methodologies are well suited to the challenge because they bring the perspective of this end user to the forefront. This report documents the human-centred design process used in a project conducted in 2020 in Nairobi, Kenya. It includes research tools that can be used in other contexts, as well as the adaptations that were made to research tools to ensure they were inclusive. These are documented in the two page spreads below: Location Mapping, User Journeys, Communication Mapping, Future Me and Daily Diaries. These tools are followed by the main lessons learned, and recommendations for others who want to implement a similar process. More research should be conducted to better understand the experiences of people with disabilities in humanitarian contexts." (Executive summary)
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"If you have asked someone to cover a story for you, you have a legal and ethical duty of care to that person. The legal aspects may vary between jurisdictions, but increasingly courts are considering these issues and in at least one case (in Australia) have ruled against the news organization, in a
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case related to an employee. While the impact of these legal actions may not flow to all jurisdictions and to the freelance relationship, no news organization can assume that their responsibilities for responding to trauma as it affects their staff, including freelancers, are minimal. It is no longer possible for news organizations to ignore the evidence about the potential impact of covering trauma as a news gatherer. As a manager, you need to understand, manage and respond to these risks before, during and after the freelancer works on the assignment. This guide is designed to help you understand and support your team. It is divided into five sections covering both general information and specific suggestions and tips for working with freelancers." (Page 4)
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"Ce rapport réunit une terminologie hétérogène, des conclusions et des recommandations émanant des secteurs privé et public et du monde universitaire pour définir un ensemble de cinq étapes générales à suivre par les professionnels lors de la réalisation d’une EI. L’EI compare une va
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riable étudiée après une action (par ex. une campagne de communication) à ce qu’elle serait si cette action n’avait jamais eu lieu. Accompagnant chacune des cinq étapes, nous présenterons des exemples de la façon dont les communicants en migration peuvent évaluer l’impact des campagnes pour, d’abord, modifier les attitudes et, ensuite, changer les comportements.
Étape 1 : Fixer des objectifs pour l’action qui définissent l’effet souhaité. Dans l’idéal, ils devraient (1) correspondre aux critères SMART : spécifique, mesurable, atteignable, pertinent et temporellement défini; (2) se concentrer sur les résultats finaux, plutôt qu’uniquement sur les produits; (3) éviter certaines erreurs courantes dans la définition des objectifs et (4) déterminer de façon aussi spécifique que possible l’identité du public cible.
Étape 2 : Identifier une mesure de l’impact ou des impacts de l’objectif de l’action. Ces impacts devraient être (1) clairement définis et non ambigus; (2) valides d’un point de vue externe (ils restent fiables s’ils sont utilisés pour d’autres actions) et (3) valides d’un point de vue interne (ils mesurent ce qu’ils prétendent mesurer). Il existe déjà de longues listes de mesures (également connues sous le nom d’indicateurs) parmi lesquelles il est possible de choisir.
Étape 3 : Estimer ce qui se serait passé si l’action n’avait pas eu lieu, ou situation « contrefactuelle ». Idéalement, mais pas nécessairement, cela implique la réalisation de mesures en amont de l’action, également connues sous le nom d’évaluation de base. Néanmoins, ce n’est pas toujours possible. Cela ne devrait pas dissuader les professionnels, en revanche, les hypothèses relatives aux EI devraient faire l’objet d’une discussion ouverte, comme évoqué ci-dessous. Une longue liste de méthodes de mesure, y compris des considérations liées à l’échantillonnage, sont fournies.
• Étape 4 : Réaliser l’action. Cela peut impliquer de séparer un échantillon aléatoire en un ou plusieurs groupes traités, qui font l’objet de l’action/des actions, et un groupe témoin, qui n’en fait pas l’objet. Si cela n’est pas faisable, d’autres formes de situations contrefactuelles sont possibles pour « construire » un groupe témoin. Cette section aborde également : (1) les types de campagnes de communication; (2) la check-list MINDSPACE d’influences comportementales pour les actions; (3) les recommandations clés portant sur les actions persuasives issues des travaux précédents de l’ICMPD; (4) les recommandations relatives aux campagnes de dissuasion de la migration irrégulière.
• Étape 5 : Mesures et analyses en aval de l’action : (1) ceux qui ont bénéficié de l’action doivent faire l’objet de mesures en aval de l’action (idéalement dans le cadre un groupe témoin authentique ou construit); (2) l’impact doit être calculé : généralement la différence entre la variable étudiée en amont et en aval de l’action et/ou entre le groupe traité et témoin; (3) réflexion théorique sur les raisons et les aspects précis de la campagne qui ont causé un impact; les conclusions sont-elles transposables ?; (4) création (et, dans certains cas, incorporation) de recommandations basées sur la combinaison de l’impact et des réflexions théoriques." (Résumé)
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"La Children’s Radio Foundation (CRF) forme actuellement des jeunes reporters dans 68 stations de radio à travers six pays Africains (La République Démocratique du Congo, le Libéria, la Côte d’Ivoire, l’Afrique du Sud, la Tanzanie et la Zambie) à produire des émissions de radio hebdomad
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aires et des activités de sensibilisation mensuelles [...] Ce manuel a trois objectifs principaux : 1. Mettre le COVID-19 au centre de vos préoccupations; 2. Vous informer sur la production et la diffusion de reportages à distance et leur fonctionnement; 3. Vous aider à inciter d’autres jeunes et adultes de votre communauté à être passionnés et ouverts afin de partager leurs temoignages et experiences sur le COVID-19." (Objectifs)
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