"BBC Media Action’s innovative sexual and reproductive health rights (SRHR) project - Ma Shet Ne (Don’t be shy!) – was designed to support young people living in Yangon to access quality information and realise their rights. Research findings show that young people are highly engaged with the
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digital content. They reported learning and becoming more open-minded and confident to talk about SHRH topics." (Page 1)
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"Hate Speech ist Alltag, egal ob auf der Straße, im Parlament oder im Netz. Menschen werden beleidigt, entwürdigt und man ruft zu Gewalt auf. Die Folgen sind unübersehbar. Hate Speech ist so zu einem gesellschaftsbedrohenden Phänomen avanciert, befeuert durch politische und soziale Krisen wie di
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e Flüchtlingskrise 2015/16 und die Corona-Pandemie 2020/21. Mit diesem Sammelband möchten wir einen Beitrag zu einer strukturierten Reflexion des Phänomens leisten. Dabei werden sprachliche Indikatoren von Hassrede, die Bedeutung von digitaler Kommunikation für Hass und Hetze sowie öffentliche Kommunikation und Hate Speech in der Praxis diskutiert. Ebenso setzt der Band sich mit möglichen politischen, rechtlichen, journalistischen sowie zivilgesellschaftlichen Handlungsoptionen auseinander. Einen besonderen Fokus legen wir dabei auf die journalistische Bearbeitung und digitale Verbreitung von Hate Speech." (Verlagsbeschreibung)
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"The volume helps us deconstruct COVID-19 discourses on crisis communication and media developments focusing on three areas: Media viability, Framing and Health crisis communication. The chapters unpack issues on marginalisation, gender, media sustainability, credibility, priming, trust, sources, be
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havioural change, mental health, (mis)information, vaccine hesitancy and myths and more. Ultimately, this volume roots for sustainable and quality journalism, human (information and communication) rights, commitment to truth and efficacious (health) crisis communication." (Publisher description)
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"Beginning in August 2017, the Myanmar security forces undertook a brutal campaign of ethnic cleansing against Rohingya Muslims in Myanmar’s Northern Rakhine State. A UN investigation found that the role of Facebook in the violence was “significant”. This report is based on an in-depth investi
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gation into Meta (formerly Facebook)’s role in the serious human rights violations perpetrated against the Rohingya. It reveals that in the months and years leading up to the 2017 atrocities, the Facebook platform became an echo chamber of virulent anti-Rohingya content in Myanmar. Meta’s algorithms proactively amplified and promoted content which incited violence, hatred, and discrimination against the Rohingya – pouring fuel on the fire of long-standing discrimination and substantially increasing the risk of an outbreak of mass violence. Despite its partial acknowledgement that it played a role in the 2017 violence against the Rohingya, Meta has to date failed to provide an effective remedy to affected Rohingya communities. However, Amnesty International’s systematic legal analysis of Meta’s role in the atrocities perpetrated against the Rohingya leaves little room for doubt: Meta substantially contributed to adverse human rights impacts suffered by the Rohingya and has a responsibility to provide survivors with an effective remedy." (Back cover)
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"The following report reflects the results of media content monitoring to analyze conflict coverage by Azerbaijani- and Armenian-language regional platforms. In addition, the report incorporates conflict-related qualitative data acquired from specific Russian- and Georgian-language Facebook accounts
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. The study aims to identify the degree of media's adherence to professional standards of conflict reporting and the potential spread of disinformation and hate speech. The study applied a mixed methodology - namely, Internews' conflict coverage assessment methodology, which relies on quantitative and qualitative methods and was adapted for use in the context of Georgia. The study has also utilized the Facebook analytics tool CrowdTangle for social media monitoring. The report reflects the results of monitoring conducted between May 1, 2021 and January 31, 2022." (Introduction)
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"This article takes up the popular argument that much online discussion is toxic and hence harmful to democracy, and argues that the pervasiveness of incivility is not incompatible with democratically relevant political talk. Instead of focusing on the tone of political talk, scholars interested in
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understanding the extent to which digital platforms threaten democratic values should focus on expressions of intolerance. I demonstrate the validity of this conceptual model by investigating the discursive and contextual features associated with incivility and intolerance online in the context of public comments in two different platforms—news websites and Facebook. Results show that incivility and intolerance occur in meaningfully different discussion settings. Whereas incivility is associated with features that reveal meaningful discursive engagement, such as justified opinion expression and engagement with disagreement, intolerance is likely to occur in homogeneous discussions about minorities and civil society—exactly when it can hurt democracy the most." (Abstract)
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"Double-digit annual growth has taken the global social media user figure to 4.62 billion, and current trends indicate that it will equal 60 percent of the world’s total population within the next few months. COVID-19 continues to hamper research into internet adoption though, resulting in reporti
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ng delays that have kept overall growth in internet user figures down for the second year in a row. Despite these challenges, however, the latest data reveal that the number of people who don’t use the internet has now fallen below 3 billion, marking another important milestone on our journey towards equal digital access for all. Meanwhile, at 4.95 billion, we’re also tantalisingly close to reaching a global total of 5 billion internet users, and I’m looking forward to celebrating that particular milestone with you in one of our upcoming Statshot reports. As always, the data in this year’s reports goes well beyond user numbers though, and our latest collection offers some especially interesting insights into the world’s evolving online behaviours. For example, TikTok users spent an average of 48 percent more time using the platform’s mobile app over the past 12 months compared with the previous year, while YouTube users now spend almost a full day each month watching videos in the platform’s app." (Page 3)
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"Following years of government shutdowns, social media has become both freer and more influential in Chadian politics – particularly since the country entered a political transition with the death of President Idriss Déby in April 2021. While it has democratised political participation, social me
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dia has also fuelled socio political tensions. Why does it matter? Chad’s transition has entered a sensitive phase. A government crackdown in October killed dozens of protesters, putting the country on edge. In the run-up to 2024 elections, social media can enhance access to politics by provid ing a forum for open debate, but it could also drive polarisation and violence. What should be done? The government should keep social media platforms free and open, while social media companies should improve monitoring and content moderation. With donor support, civil society should offer influencers training on refraining from online hate speech, incitement and disinformation, which influencers should apply. Donors should support local, professional, independent media." (Summary)
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"Which functions do social media fill for non-state armed groups in countries with internal armed conflict? Building on conflict data, interviews and media monitoring, we have reviewed the use of social media by Myanmar’s nine most powerful armed groups. The first finding is that they act like sta
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tes, using social media primarily to communicate with their constituents. Second, they also use social media as a tool of armed struggle, for command and control, intelligence, denunciation of traitors, and attacks against adversaries. Third, social media serves for national and international outreach. Like Myanmar’s national army, the armed groups have combined prudent official pages with an underworld of more reckless profiles and closed groups that often breach Facebook’s official community standards. In February 2019, when Facebook excluded four groups from its platform, they lost much of their ability to reach out and act like states. Yet they kept a capacity to communicate with their constituents through closed groups, individual profiles and sophisticated use of links and shares. Finally, the article affirms that the Facebook company, in the years 2018–2020, took upon itself a role as an arbiter within Myanmar’s internal conflicts, deciding what information was allowed and disallowed." (Abstract)
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"This publication is the first report from UNESCO and the United Nations to specifically address Holocaust denial and distortion. It details the ways in which social media is fertile ground for hate and prejudice - and proposes actions we can take in response. Based on the data of billions of Facebo
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ok, Twitter, Instagram, and Telegram users, the report outlines what information English, French, Spanish, and German speakers encounter about the Holocaust. Almost half of all Holocaust-related content on Telegram, for example, is false, misleading, or distorted. Holocaust denial and distortion are often present alongside other types of online hate speech and misinformation such as homophobia, misogyny, xenophobia, conspiracy theory and COVID-19 denial. This co-presence indicates that these issues should not necessarily be addressed in isolation." (Foreword)
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"Platforms have power. But this power is not unchecked. Governments have an important role to play in protecting their citizens' rights vis-à-vis third parties and ensuring a communication order in which rights are not violated. (And in addition, of course, they need to respect human rights themsel
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ves and not arbitrarily shut down sites or use their power to make the Internet less free and open). As leader of working group 2 it is my distinct privilege to present this collection which unites studies by researchers within the Global Digital Human Rights Networks on issues connected to the overarching question of how platforms deal with human rights and their human rights obligations. This study is a key deliverable of our working group in the second year of the Global Digital Human Rights Network's activities. We will follow-up with Guidelines for platforms and an Assessment Model for states and other stakeholders in 2024. We developed this study under Corona conditions but were able to meet in the Tyrolean Alps in Obergurgl, Austria, in July 2022 to finalize this study." (Preface, page 7)
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"The report documents the quality and usability of Facebook and YouTube content moderation policies in four languages. It found that the translations of Facebook and YouTube's content moderation policies in these languages are far below a standard that would be considered acceptable by the average u
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ser. Each of the translations showed numerous and systematic errors that impacted readers' ability to understand the policy without referencing the original version in English. The report also discusses how translation impacts the entire value chain of content moderation and platform governance - from end-users' ability to report content to moderators' ability to detect and remove harmful content and to regulators' knowledge about what content is on the platform. The report includes recommendations for improving translation policies and processes, as well as for advancing best practices in translation across the industry." (Publisher description)
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"While social media companies dress their content moderation policies in the language of human rights, their actions are largely driven by business priorities, the threat of government regulation, and outside pressure from the public and the mainstream media. This report demonstrates the impact of c
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ontent moderation by analyzing the policies and practices of three platforms: Facebook, YouTube, and Twitter. Our evaluation compares platform policies regarding terrorist content (which often constrict Muslims' speech) to those on hate speech and harassment (which can affect the speech of powerful constituencies), along with publicly available information about enforcement of those policies." (Introduction, page 3)
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"The Russia-Ukraine war’s ramifications for Vietnam are felt beyond the economic and diplomatic realms. It has in fact become an online hotbed of conflicting and confounding narratives that demonstrate different worldviews and political leanings among Vietnamese netizens. An examination of 28 Face
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book pages/groups active in trending pro-Russia narratives finds an ‘echo chamber’ that is on a constant lookout for Russian, Western and even Chinese news sources that peddle and amplify pro-Russia and anti-Western voices. The most salient pro-Russia narratives in Vietnam’s cyberspace revolve around justifying Russia’s invasion of Ukraine, echoing anti-America and anti-imperialist worldviews, and lionising Russia while demonising Ukraine. These online groups have likely carved out a niche for the conservative segment of the Vietnamese state to shape a propaganda environment where there is space for pro-Russia and anti-Russia narratives, so that pro-Ukraine sentiments will not become predominant in the public discourse. Pro-Russia narratives in Vietnam’s cyberspace are the result of cross-pollination between sentimental attachment since the Soviet era, psychological bias towards Russia embedded in Vietnam’s education and propaganda system, and the overriding imperative to preserve the Vietnamese state’s political and ideological interests." (Executive summary)
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"International contributors assess a variety of key contexts that impact access to digital technologies, including contextual variations related to geography and infrastructure, as well as individual differences related to age, income, health and disability status. Chapters explore how variations em
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erge across the life course, illustrating the effects of digital disparities on personal wellbeing. Intervening in critical debates relating to the digital divide, this Handbook offers key insights into privacy and trust issues that affect technological usage." (Publisher description)
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"It all started at the ECREA 2021 Post Conference “Disinformation Studies: Perspectives to An Emerging Research Field”, which took place online, on September 10, 2021. The debate there quickly widened and was joined by other colleagues. The book that we bring you here is the result of part of th
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at debate, which does not end with this publication." (https://labcomca.ubi.pt)
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"This study was launched with the aim to deepen our understanding of how women related topics are debated in social media in Iraq. It is based on a social media monitoring exercise conducted between April 2019 and November 2020 across two topics of interest: the kidnapping of women rights’ activis
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t Mary Mohammed and the current push for comprehensives domestic violence legislation." (Introduction, page 4)
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"Despite detailed policies on mis- and disinformation and promises to enforce them, social media platforms are failing to tackle prominent groups and individuals who spread false claims about COVID-19 and vaccines online. Using the World Doctors Alliance1 as a case study, a group that has spread var
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ious problematic, false and conspiratorial claims about COVID-19 and vaccines, ISD found that 78% of the group’s 1.2 million online followers are found on mainstream platforms (Facebook, Instagram, YouTube, Twitter, TikTok) who claim to prohibit this kind of content. The Facebook pages of World Doctors Alliance members have a following of over 550,000 users, which increased by 13,215% between January 2020 and July 2021. Videos posted by these Facebook pages have been viewed more than 21.1 million times. These pages have accumulated a total of 5.77 million interactions since January 2020, with interaction rates increasing by 85% in the first six months of 2021 compared to the previous six months. Facebook posts mentioning the World Doctors Alliance or its members have attracted more than three million engagements on Facebook and are present in at least 46 different languages on the platform. ISD found that large proportions—often the majority—of the most engaged with content on Facebook mentioning the World Doctors Alliance or its members in English, Spanish, German and Arabic contained false, misleading or conspiratorial claims related to COVID-19 and vaccines. Organisations that are part of Facebook’s fact-checking program have debunked false claims made by the World Doctors Alliance 189 times since the beginning of the pandemic. Despite this extensive fact-checking effort, Facebook is failing to take decisive action on the group or its members. Facebook’s fact-checking program incorporates organisations from 115 countries, but there appear to be major gaps in fact-checking in non-English languages. ISD found minimal application of fact-checking labels across the four languages analysed, with lower application rates on posts in German, Spanish and Arabic than in English. Content that does contain fact-checking labels is still accumulating tens and sometimes hundreds of thousands of engagements." (Key findings)
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"The euphoria that has accompanied the birth and expansion of the internet as a "liberation technology" is increasingly eclipsed by an explosion of vitriolic language on a global scale. Digital Hate: The Global Conjuncture of Extreme Speech provides the first distinctly global and interdisciplinary
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perspective on hateful language online. Moving beyond Euro-American allegations of 'fake news,' contributors draw attention to local idioms and practices and explore the profound implications for how community is imagined, enacted, and brutally enforced around the world. With a cross-cultural framework nuanced by ethnography and field-based research, the volume investigates a wide range of cases-from anti-immigrant memes targeted at Bolivians in Chile to trolls serving the ruling AK Party in Turkey - to ask how the potential of extreme speech to talk back to authorities has come under attack by diverse forms of digital hate cultures." (Publisher description)
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