"This paper sets out an SDG Digital Investment Framework which is intended to be the start of a new dialogue with the digital investment community, building on the global Call to Action presented at the UN General Assembly in 2018. It encourages a whole-of-government approach and sets out to help go
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vernments address key strategic investment questions and choose effective, scalable technology-based solutions – and in particular help them to consider using ICT Building Blocks for economies of scale and maximum return on investment. The SDG Digital Investment Framework is the first iteration of a process which aims to expand to include all of the main development priorities encompassed by the SDGs. In this first edition, it looks at some of the main development sectors such as agriculture, education and healthcare, and how technology can not just play an important part, but also be applied in a cross-sectoral fashion, in addressing the issues." (Foreword)
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"We started by performing fieldwork in five countries, covering the four main SSA regions: the Democratic Republic of the Congo (DRC), Ghana, Malawi, Tanzania and Uganda. We then conducted 116 interviews across 78 organizations, covering the overall ecosystem: mobile network operators (MNOs), aggreg
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ators, donors, multilateral organizations and nongovernmental organization (NGOs). The following are key findings by mobile channel: SMS volumes are driven by a few players, mostly multilateral agencies; Voice/IVR allows for rich interactions, but impact needs to be documented further. USSD usage by aid and development players appears limited despite promise; Interest in mobile money is high among both supply and demand players; Mobile internet adoption is still limited in potential. In each of the five countries, the 2018 market value of all mobile channels generated by NGOs and multilateral organizations was estimated at between $500,000 and $1 million. Using data from these five countries to extrapolate to all 48 countries in SSA, the total 2018 market is estimated at $15.7 million, with mobile money standing out as the largest channel. This aggregate number for the sector appears low compared to the overall size of the telecommunications market. Market appeal is further reduced by the fact that the mobile sector already perceives the aid and development sector as being difficult to work with, due to uncertainty of demand, long procurement processes and other factors. While price has been cited as a reason for this low aggregate number, the fieldwork suggests that it is driven more by the lack of awareness of many implementing partners, particularly at the country level. These challenges to scale are consistent with qualitative findings obtained from DIAL’s Ecosystem Baseline study in 2018. That said, the market appears bound to grow due to strong underlying trends. Our model predicts three scenarios that show a 2022 market value of between $31.6 million and $61.6 million." (Executive summary, page 4)
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"Längst hat der digitale Wandel auch die Entwicklungszusammenarbeit und die Humanitäre Hilfe verändert. Das Internet bietet die Chance, die Lebensbedingungen vieler Menschen durch Zugang zu Wissen und zu neuen Möglichkeiten der politischen und ökonomischen Teilhabe zu verbessern. Auch Nichtregi
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erungsorganisationen (NRO) nutzen diese Chance bereits jetzt. Bildungs-, Ernährungs- oder Gesundheitsprojekte und viele andere Vorhaben profitieren vom Einsatz digitaler Technologien. Wie das geschieht, wollen wir mit dieser Publikation an Beispielen aus der Praxis zeigen. Nachahmung und Weiterentwicklung der hier vorgestellten Ansätze und Instrumente sind explizit erwünscht. Im Digitalisierungsdiskurs geht es aber um mehr als die rein technische Innovation. Unsere Aufgabe als Nichtregierungsorganisationen ist es deshalb auch, uns den zentralen politischen Herausforderungen einer gerechten Digitalisierung zu stellen. Denn wer bereits jetzt ökonomisch und politisch gut dasteht, hat die größten Chancen, die Digitalisierung für sich nutzen zu können. Die sogenannte digitale Kluft betrifft sehr häufig Frauen und ländliche Bevölkerungen, die einen deutlich schlechteren Zugang zu digitalen Dienstleistungen haben. Auch Gruppen, die aus ethnischen oder anderen Gründen benachteiligt werden, sind oft aufgrund fehlender oder schlechter Infrastruktur vom Zugang ausgeschlossen. Darüber hinaus begegnen uns in der Digitalwirtschaft Phänomene, die uns auch in anderen Bereichen zu schaffen machen: Monopolstellungen multinationaler Großkonzerne, ungenügende rechtliche Rahmensetzungen für Unternehmen und das Streben nach maximalen Gewinnen auf Kosten von Mensch und Umwelt. Hinzukommen Orwellsche Alpträume totaler Kontrolle und Überwachung. Neue Technologien können einen wichtigen Beitrag zu Erreichung entwicklungspolitischer Ziele leisten. Sie können Entwicklung aber auch behindern oder gar negative Folgen für die Menschen vor Ort haben. Genau deswegen ist die Auseinandersetzung mit dem digitalen Wandel und dessen Steuerung eine zunehmend bedeutende entwcklungspolitische Aufgabe für Nichtregierungsorganisationen." (Vorwort)
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"It is a certainty that the proliferation of ICTs (mobile phones in particular) has opened up a range of possibilities and new avenues for individuals, aid agencies, and NGOs. However, overviews of communication supposedly for development reveal a field based on economic understandings of developmen
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t biased toward techno-determinism. Moreover, these understandings lack sufficient critique and do not take larger contextual factors into account. Therefore, it is argued that empowerment is a better concept to draw upon in the critical study of ICTs and social change. However, empowerment is not an easy concept to define, and no analytical outline of the concept has been found in the existing body of literature. Addressing this lack, this chapter will trace the roots of empowerment in community psychology and in feminist and black power movements as well as explore different understandings of the concept from various disciplines. From this overview, the chapter suggests that empowerment should be studied on a) an intersectional level, b) a contextual level, c) an agency level, and d) a technological level. It further argues that these four levels intersect and must be studied in tandem to understand whether processes of empowerment are taking place, and if so, in what ways? The chapter ends by shortly applying these levels to a study involving market women’s use of mobile phones in Kampala." (Abstract)
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"The first three chapters set out the foundations of ICT4D: the core relation between ICTs and development; the underlying components needed for ICT4D to work; and best practice in implementing ICT4D. Five chapters then analyse key development goals: economic growth, poverty eradication, social deve
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lopment, good governance and environmental sustainability. Each chapter assesses the goal-related impact associated with ICTs and key lessons from real-world cases. The final chapter looks ahead to emerging technologies and emerging models of ICT-enabled development. The book uses extensive in-text diagrams, tables and boxed examples with chapter-end discussion and assignment questions and further reading. Supported by online activities, video links, session outlines and slides, this textbook provides the basis for undergraduate, postgraduate and online learning modules on ICT4D." (Back cover)
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"Around the world diverse actors are working to develop technology that directly improves social conditions. This report refers to these types of technology as ‘social tech’. Examples of social tech include anti-corruption systems for citizens to report bribes; communications platforms for refug
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ees on the move; and systems that allow farmers to plan their next crop. The resulting report surveys how social tech is produced and used across sub-Saharan Africa, and what interventions might enrich and improve this ‘ecosystem’. Its primary focus is on information and communication technologies (ICT), though many of its lessons will apply more broadly. It also concentrates on accessible systems, in which the end user is the person who benefits, rather than on specialised systems for professionals. Commissioned by funders in the social tech sphere, the purpose of this report is to find where intervention might improve the ecosystem. We believe that addressing key weaknesses in the ecosystem can help new social tech initiatives – with powerful base-of-the-pyramid benefits – to succeed." (Executive summary)
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"Far too often the implicit theory of change in digital developments, as with technology for development more generally, is that importing technologies can fix development. This does not acknowledge the political and social transformations that are needed to address and overcome economic and power a
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symmetries. Although understandable, the focus on simple fixes places too great an emphasis on the visible aspects of technology, which, at best, provide incremental gains in developmental terms. This leads to less attention on the less visible but fundamental aspects of capacity, skills and institutions, where arguably the potential for transformational development gains truly lie. The most significant digital development gains - as with technology for change more generally - have involved a dynamic interplay between technological developments and institutional change." (Page 15)
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"The most important messages on the roles technologies can play in enabling citizen voice and accountable and responsive governance are: 1. Not all voices can be expressed via technologies. 2. Technologies can play decisive roles in improving services where the problem is a lack of planning data or
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user feedback. 3. Common design flaws in tech-for-governance initiatives often limit their effectiveness or their governance outcomes. 4. Transparency, information or open data are not sufficient to generate accountability. 5. Technologies can support social mobilisation and collective action by connecting citizens. 6. Technologies can create new spaces for engagement between citizen and state. 7. Technologies can help to empower citizens and strengthen their agency for engagement. 8. The kinds of democratic deliberation needed to challenge a systemic lack of accountability are rarely well supported by technologies. 9. Technologies alone don’t foster the trusting relationships needed between governments and citizens, and within each group of actors. 10. The capacities needed to transform governance relationships are developed offline and in social and political processes, rather than by technologies." (Conclusions, page 24)
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"This study engages with a comprehensive spectrum of stakeholders within the development and aid sectors around the role of digital, and the ideals that guide that role. The Principles for Digital Development, stewarded by Digital Impact Alliance, and the community of endorsers present a key forum f
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or guiding best practice in digital development. The report introduces the context with a brief overview of existing donor policies and strategic plans and an analysis of how they align with the Principles for Digital Development. Analysis from 41 interview respondents, primarily with donors active in digital development, informs a series of actions for community consideration. Through consultation with key actors and a thorough review of relevant documents and resources, this study identifies opportunities to enhance the knowledge of donors and improve their practice with regard to achieving their goals in a digital world. This culminates in a series of focused recommendations for addressing the needs of donors." (Executive summary)
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"This review looks back over 11 years of civil society advocacy in the information society – a total of 510 country reports published in Global Information Society Watch (GISWatch) from 2007 to 2017. It covers a period of important global shifts, from the exponential growth and influence of social
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media, to the turbulence and hope of the Arab Spring, to revelations of widespread state surveillance. It offers a summary of what internet rights activists wrote about, what they found important, the challenges they faced, and what they felt needed to be done to strengthen a people-centred information society." (Back cover)
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"In development agendas regarding children in low-income communities, both older and emerging media are typically ignored or assumed to have beneficial powers that will redress social and gender inequality. This article builds on a recent rapid evidence review on adolescents’ digital media use and
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development interventions in low- and middle-income countries to examine the contexts of children and adolescents’ access to, and uses of, information and communication technology (ICT). Noting that only a handful of studies heed the significance of social class and gender as major axes of inequality for adolescents, the article scrutinises the gap between the rhetoric of ICT-based empowerment and the realities of ICT-based practice. It calls for a radical rethinking of childhood and development in light of the actual experiences, struggles, and contexts." (Abstract)
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"ICTs undoubtedly have the potential to reduce poverty, for example by enhancing education, health delivery, rural develop and entrepreneurship across Africa, Asia and Latin America. However, all too often, projects designed to do so fail to go to scale, and are unsustainable when donor funding ceas
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es. Indeed, ICTs have actually dramatically increased inequality across the world. The central purpose of this book is to account for why this is so, and it does so primarily by laying bare the interests that have underlain the dramatic expansion of ICTs in recent years. Unless these are fully understood, it will not be possible to reclaim the use of these technologies to empower the world's poorest and most marginalised." (Publisher description)
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"At HDIF, we want to share learning from our own experience to assist players in ICT4D to ensure we are not creating more stacks of unused hardware and limited viability which combine to create a larger wasteland of well-intended development projects. A broad set of donors and partners have combined
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to develop the Principles for Digital Development, which form a simple set of values that have helped HDIF understand our impact and establish whether we are setting partners on the best path for success. This White Paper is HDIF’s first formal publication sharing our initial insights and learning around the application of the Principles for Digital Development in Tanzania. We hope our learning will provide practice insights for the ICT4D community in Tanzania and abroad. By applying the principles to our work, we and our partners can assess their validity through 'learning by doing' and anticipate the challenges in scaling our innovations." (Foreword, page 2)
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