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In Media We (Dis)trust: Mapping Citizens' Concerns Over Media in Kosovo

Jeton Mehmeti

Ljubljana: South East European Network for Professionalization of Media (SEENPM) (2021), 28 pp.

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Media Trust in the Western Balkans: Together Apart. Regional Overview

Sandra B. Hrvatin, Brankica Petkovic, Sanela Hodžic

Ljubljana: Peace Institute;South East European Network for Professionalization of Media (SEENPM) (2021), 34 pp.

"Trust in the media varies across the region, with citizens in BiH, Serbia and North Macedonia divided in around half of those that trust and half of those that distrust the media, and a higher number of citizens in Kosovo, Montenegro and Albania having trust in the media. The highest trust is expre ... more

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Understanding Trust: Global Conversations & Local Realities During the COVID-19 Pandemic

Pierrick Judéaux

Internews (2021), 20 pp.

"In this paper, we share selected insights from our work across seven countries facing complex and often protracted preexisting humanitarian crises before the pandemic. Over the past nine months, with Internews’ Rooted in Trust project, we have worked to understand the role of rumors and misinform ... more

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Information Ecosystem Assessment: Malaysia

Internews (2021), 113 pp.

"The overarching themes identified from the national information ecosystem analysis findings: Lack of basic infrastructure such as electricity cuts and poor/non-existent internet coverage, is a major barrier to accessing information; Pusat Internet 1Malaysia is highly in demand in rural communities; ... more

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State of the Media Survey Report 2021

Nairobi: Media Council of Kenya (2021), xii, 46 pp.

"The survey found that 58% of Kenyans interviewed consume TV content on a typical day. This translates to approximately 16,740,493 Kenyans aged above 15 years who consume TV content. This is a drop from 74% of the respondents recorded in the 2020 survey. Across the regions, 60% of persons in North E ... more

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Primera encuesta MediaScan Panamá: Percepción ante la desinformación. Consumo de medios. Confianza en las fuentes informativas

Mediáticos;Centro Internacional de Estudios Políticos y Sociales (CIEPS) (2021), 12 pp.

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Professional Journalism and Media Literate Public: Crucial for Increasing Trust in Media

Vesna Nikodinoska

Ljubljana: South East European Network for Professionalization of Media (SEENPM) (2021), 30 pp.

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Global Trustworthiness Index 2021: Who Does the World Trust?

Ipsos (2021), 26 pp.

"These are the findings of an Ipsos online survey conducted between 23 April and 7 May 2021. The survey was conducted in 28 countries around the world, via the Ipsos Online Panel system in Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, France, Germany, Great Britain, Hungary, ... more

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Edelman Trust Barometer 2021: Global Report

Edelman (2021), 58 slides

"After a year of unprecedented disaster and turbulence – the Covid-19 pandemic and economic crisis, the global outcry over systemic racism and political instability – the 2021 Edelman Trust Barometer reveals an epidemic of misinformation and widespread mistrust of societal institutions and leade ... more

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Socio-Economic Impact of COVID-19 and Media Consumption Among Vulnerable Communities in Central Asia

Samuel Doveri Vesterbye, Shairbek Dzhuraev, Andreas Marazis

European Neigbourhood Council;Internews (2021), 44 pp.

"Social media (Instagram, Facebook, Telegram followed by Twitter) are the biggest information channels in general, but especially for youth, with preference for visual content (short videos, reels, pictures with quotes, little text). For example, in Kazakhstan and Kyrgyzstan between 50% and 63% of l ... more

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The Measurement of Trust in Communication Research, Part 2

Paola Pascual-Ferrá

Communication Research Trends, volume 40, issue 1 (2021), pp. 4-36

"In this review of the literature I have attempted to show how researchers in different areas of communication have conceptualized and operationalized trust and trust-related concepts. Trust has been associated most with the concept of credibility, but other words that have been used to operationali ... ze it include believability, accuracy, honesty, truthfulness, trustworthiness, sincerity, competence, expertise, reliability, and goodwill, to name some. The concept of trust, just as credibility, is multi-dimensional, and it seems to depend on the context, the person, and the task that is evaluated, as one may not necessarily trust another with a personal secret but may trust that person to complete a work-related task well. As might have become evident to the reader, our discipline's interest in measuring trust has been mostly utilitarian: trust as a means to an end (e.g., persuasion, credibility, and effectiveness of the communicator, to name some). While not all of the trust-related research in communication has been self-serving, it has focused mostly on the benefits that communicators can derive from growing others' trust in them, and less on the benefit that the act of trusting may have on others beyond the communicator, or other possible outcomes stemming from trust. One of the few exceptions has been in the instructional communication literature, where measures of trust have been used to study levels of student satisfaction, development and learning; interpersonal communication, where measures of trust have been used to study satisfaction in relationships between friends and romantic partners; and health communication, where communicating trust in the patient-provider interaction can increase the patient's self-awareness and sense of well-being. The mostly transactional and utilitarian view of trust that has dominated so far is perhaps a reflection of the increased professionalization of the discipline, the need for practical applications within the business setting and the cultures that sustain them and are in turn sustained by them. It would be interesting for future research to consider trust from the perspective of the person who is doing the trusting what impact does trust have on them beyond being persuaded and returning as consumers of information and products? It would be interesting for future research to approach the study of trust from that perspective as well as from non-traditional (read non-Western/Anglo-Saxon) socioeconomic and cultural perspectives." (Conclusion, page 21) more

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Digital News Report 2021
Top Insights

Nic Newman, Richard Fletcher, Anne Schulz, Simge Andi, Craig T. Robertson, Rasmus Kleis Nielsen (eds.)

Oxford: Reuters Institute for the Study of Journalism (2021), 163 pp.

"This year's report reveals new insights about digital news consumption based on a YouGov survey of over 92,000 online news consumers in 46 markets including India, Indonesia, Thailand, Nigeria, Colombia and Peru for the first time. The report looks at the impact of coronavirus on news consumption a ... more

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WorldCat (9)

Media Capture: How Money, Digital Platforms, and Governments Control the News

Anya Schiffrin (ed.)

New York: Columbia University Press (2021), vii, 315 pp.

"This book features pathbreaking analysis from journalists and academics of the changing nature and peril of media capture - how formerly independent institutions fall under the sway of governments, plutocrats, and corporations. Contributors including Emily Bell, Felix Salmon, Joshua Marshall, Joel ... more

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Safe. Strong. Viable. The Symbiosis Between Media Safety and Media Viability

Laura Moore, Petra Aldenrath, Nadine Jurrat (eds.)

Bonn: Deutsche Welle DW Akademie (2021), 41 pp.

"The interviews and the analyses by the experts show that: –– Quality content increases safety. The editors interviewed for this publication confirm that fair and balanced journalism, which clearly distinguishes between facts and opinion and treats the people at the center of the story with resp ... more

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Syria Audience Research Study

Alex Fisher, Maureen Taylor

Free Press Unlimited (2021), 29 pp.

"Syrians greatly desire news that is free from political partisanship and interference; are reflective and capable of making conscious and informed decisions; are resourceful, reflective and desire the full picture of news and events; value variety in terms of sources, and are therefore often drawn ... more

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Media Polarization and Media (Dis)trust in Albania

Ilda Londo

Ljubljana: South East European Network for Professionalization of Media (SEENPM) (2021), 23 pp.

"The opinion poll and the discussion with journalists provided interesting insights into the current public perception of media trust and the factors that contribute to such trust, as well as to the overall understanding of the public of media issues. The poll confirmed the dominance of television a ... more

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The Kenya Media Assessment 2021

Chaacha Mwita et al.

Internews (2021), 47 pp.

"There are stark lessons to be learnt from this assessment: Social media has become the main source of news and information for majority of Kenyans, even though it suffers the greatest trust deficit. Radio remains highly important, while television is the most trusted source of information and newsp ... more

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Crisis Communication: Radio Tops Zimbabweans’ News Sources – Except for ‘other People’

Anyway Chingwete, Stephen Ndoma

Afrobarometer (2020), 13 pp.

"Radio remains the leading source of media news for adult Zimbabweans. Six out of 10 citizens (59%) said they get news regularly (“every day” or “a few times a week”) via the radio, compared to 33% for television and 17% for newspapers. About one in five citizens get news regularly from soci ... more

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Estudio: Medios de comunicación en coronavirus

Santiago de Chile: cadem (2020), 34 slides

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WorldCat (7)

Estudio: Medios de comunicación post crisis

Santiago de Chile: cadem (2020), 26 slides

Digital News Report 2021 Top Insights

Digital News Report 2021
Top Insights