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Civic Engagement, Citizen Participation, Civil Society & Digital Communication
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Journals
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Is Telegram a “harbinger of Freedom”? The Performance, Practices, and Perception of Platforms as Political Actors in Authoritarian States
Post-Soviet Affairs, volume 38, issue 1-2 (2022), pp. 125-145
"This paper examines the practices, performance, and perceptions of the messaging platform Telegram as an actor in the 2020 Belarus protests, using publicly available data from Telegram’s public statements, protest-related Telegram groups, and media coverage. Developing a novel conceptualization o
...
Digitalisation and Civic Space: Chances and Challenges
Berlin: Brot für die Welt (2022), 58 pp.
"Multifaceted, uncensored, promoting democracy - that is the internet, many people had long hoped. But from today's perspective, this is not true - or only partially. Because the big digital platforms and the world wide web are both: media of freedom and control. In many places, they support civil s
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"Through our booklet we do not want to encourage just "any kind" of online expression. We want to promote a specific way to express oneself online. Our intention is to stimulate structured and socially oriented active participation online, as a continuation of Civil Society Organisations' effort to
...
Practicing Sovereignty: Digital Involvement in Times of Crises
Bielefeld: transcript Verlag (2021), 430 pp.
"This book frames digital sovereignty as a right to be claimed and a process constantly in the making, as a condition of the ability to critically partake in the digital transformation. Emphasizing a political and transformative significance of the term, this interdisciplinary publication gathers sc
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"The Serbian government prioritizes digitalization. Serbia’s digital transformation accelerated in 2017 with the government’s focus on building a digital government, or “digitalization” as defined by Serbians, and Serbia’s participation in the Digital Agenda for the Western Balkans. As one
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"Civil society technology, or civic tech, is one of the novel notions introduced by the digital age – a new form of social interaction and implementation of fundamental human rights. The dominating discourse that civic tech is about optimising and digitising public services is challenged by the ex
...
Using Social Media to Strengthen the Political Participation of Young Women and Men in Nigeria
London: BBC Media Action (2021), 3 pp.
"The EU Support to Democratic Governance in Nigeria (EU SDGN) project funded by the EU employed a ‘social media first’ approach to strengthen the political knowledge, understanding, discussion and efficacy of young (18-24 years) women and men across all 36 states and FCT in Nigeria. High-impact
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Media and Mapping Practices in the Middle East and North Africa: Producing Space
Amsterdam: Amsterdam University Press (2021), 323 pp.
Der Wert der Digitalisierung: Gemeinwohl in der digitalen Welt
Bielefeld: transcript Verlag (2021), 437 pp.
"Wie wahren wir die Menschen-, Grund- und Bürgerrechte? Und wie können wir unsere Werte für die Gestaltung disruptiver Innovationen und der digitalen Zukunft nutzen? Die Autor*innen aus Politik, Wissenschaft und Praxis zeigen auf, wie technologische Phänomene mit unseren Werten in Einklang gebra
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Explicating Engagement: An Exploratory Mapping and Critical Discussion of a Contested Concept
Participations: Journal of Audience & Reception Studies, volume 18, issue 1 (2021), pp. 244-265
"With the diffusion of the internet, media and communication research witnessed the emergence of a new term, ‘engagement’. Although, the term is widely used it is poorly defined and in need of explication. Through semantic network analysis, the analysis shows how traditions, as varied as audienc
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Media Culture in Nomadic Communities
Amsterdam: Amsterdam University Press (2021), 222 pp.
"Media Culture in Nomadic Communities examines the ways that new technologies and ICT infrastructures have changed the communicative norms and patterns that regulate mobile and nomadic communities' engagement in local and international deliberative decision making. Each chapter examines a unique com
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Increasing Social Media Engagement: Statement vs. Question Research. Report on Global Results
Save the Children (2020), 8 pp.
"In certain countries around the world, people do tend to respond better to advertisements or social media “call outs” phrased either as statements or questions. Namely, three countries – Pakistan, Bangladesh and Nicaragua – demonstrated a preference for questions, while one country, Nepal,
...
Shifting Dynamics of Contention in the Digital Age: Mobile Communication and Politics in China
Oxford: Oxford University Press (2020), xv, 211 pp.
"To advance interdisciplinary understanding, Shifting Dynamics of Contention in the Digital Age outlines a communication-centered framework that articulates the intricate relationship between technology, communication, and contention. It systematically explores the influence of mobile technology on
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Developing a Civil Society Response to Online Manipulation
London: Institute for Strategic Dialogue (ISD) (2020), 30 pp.
"This document presents a vision for a grand, civil societal response to online manipulation: developing the capability to detect it; the coalitions to confront it, the strategies to prevent it, and the structures of cooperation and funding that are needed to do both across all the causes and issues
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Redes sociales y ciudadanía: Hacia un mundo ciberconectado y empoderado
Deep Insights
Huelva: Grupo Comunicar Ediciones; Alfamed (2020), 847 pp.
"Esta es una obra miscelánea que se adentra, desde múltiples perspectivas, en las interacciones entre educación y comunicación por medio de la influencia global de las redes sociales. En un contexto hiperconectado, pero no necesariamente ‘empoderado,’ resulta esencial la formación en compet
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Mediated Sociability: Audience Participation and Convened Citizen Engagement in Interactive Broadcast Shows in Africa
International Journal of Communication, volume 14 (2020), pp. 2985-3006
"This article examines what drives audience participation in interactive broadcast shows, with implications for the democratic potential of these shows as spaces of citizen engagement and public discussion. It makes three contributions, the first two to audience and media studies and the last to pol
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"Kenya’s digital ecosystem has significant strengths not yet fully leveraged:
• Political interest in digital technology at national and county level: The Government of Kenya’s
(GoK) digital economy blueprint, ICT Masterplan, and eCitizen (government service platform for
Kenyan citizens and re
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Digital Civic Engagement by Young People
New York: UNICEF Office of Global Insight and Policy (2020), 26 pp.
Online Community Moderation
Key Guides
Hilversum: RNW Media (2020), 12 pp.
"This knowledge brief showcases RNW Media's experience with online community moderation. It explains what community moderation means, why we believe it is an essential component of our Citizens' Voice programme, and the strategies we have developed together with our moderators to guide them in the w
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