"Avancer une évaluation, une mesure des audiences, des auditoires et des pratiques radiophoniques, c'est en premier lieu poser le constat de la permanence de la radio malgré une augmentation considérable de la concurrence médiatique. Cette permanence devait être analysée. Ce fut l'objet du col
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loque « Audiences, publics et pratiques radiophoniques ». Il s'agissait de présenter et confronter un état des lieux de la vitalité, de la diversité des projets et des vocations, de la vivacité des audiences de la radio ; de mettre en lumière les capacités d'adaptation et d'appropriation de ce média à travers les réponses apportées aux attentes des auditeurs, aux demandes sociales ou identitaires et les propositions à l'éclatement des publics et des pratiques radiophoniques ; ses potentiels d'évolutions également par son acclimatation aux territoires différents, aux communautés spécifiques de même qu'à la numérisation des techniques, aux nouveaux supports de diffusion. Confrontant des démarches diverses, apportant des résultats quantitatifs et d'autres plus qualitatifs, présentant des interrogations méthodologiques, des universitaires et chercheurs de France et d'Europe ainsi que d'Afrique ont partagé leurs points de vue dans un colloque qui se voulait fondateur d'une dynamique nouvelle des études sur la radio. Le présent volume, avec son titre employant délibérément les pluriels, rend compte de la richesse de ces échanges organisés à Bordeaux, le 30 novembre 2001, à l'initiative du Groupe de Recherches et d'Études sur la Radio (GRER), basé à la Maison des Sciences de l'Homme d'Aquitaine." (Description de la maison d'édition)
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"This concise introduction and guide to audience research methods is designed for publishers and editorial teams, especially those of small media outlets. Based on capacity development at IMS, it helps media outlets to make informed decisions about which approaches can provide the most relevant info
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rmation to their research questions. Audience studies can also reveal perception around gender equality and inclusivity, making it possible to identify, measure and overcome gender consumption gaps. The resource pack introduces the essential components of the following methods: online surveys; A/B testing; 1-2-1 interviews; focus groups; personas; observations; design sprints; co-creation. Each method is accompanied by a short introduction, a description of how it operates and its advantages and limitations. The guide’s sections include working examples and case studies that demonstrate how these approaches are used in practice as well as links to further resources. The final section focuses on “triangulation,” a recommended approach which brings together a range of methods that allow outlets to transform audience research into a regular and integral part of operations rather than an ad hoc activity." (Publisher description)
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"Developed with expert advice from market research agency Patternmakers and digital agency Thirst, together with considerable input from several small arts organisations who were involved throughout the design process, the Audience Research Toolkit is a free online resource for anyone who’s new to
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the world of research as well as for experienced marketers and researchers. More than 200 art workers from Victoria’s small to medium sector contributed to the development of the Toolkit, according to Patternmakers’ Managing Director, Tandi Palmer Williams, and their needs and issues directly shaped its content." (www.artshub.com.au)
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"This textbook takes a case study approach to media and audience analytics. Realizing the best way to understand analytics in the digital age is to practice it, the authors have created a collection of cases using data sets that present real and hypothetical scenarios for students to work through. M
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edia Analytics introduces the key principles of media economics and management. It outlines how to interpret and present results, the principles of data visualization and storytelling and the basics of research design and sampling. Although shifting technology makes measurement and analytics a dynamic space, this book takes an evergreen, conceptual approach, reminding students to focus on the principles and foundations that will remain constant. Aimed at upper-level students in the fast-growing area of media analytics in a cross-platform world, students using this text will learn how to find the stories in the data and to present those stories in an engaging way to others. Instructor and Student Resources include an Instructor's Manual, discussion questions, short exercises and links to additional resources." (Publisher description)
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"This guideline describes the ethical responsibilities of researchers, regardless of the type of organisation in which they work, when engaged in primary data collection, that is, when collecting data from or about a data subject for the purpose of research. It includes quantitative and qualitative
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methods that involve direct questioning of data subjects, but also methods of passive data collection in which the researcher observes, measures or records an individual’s actions or behaviour. In all cases the key distinguishing features of primary data collection are (a) some direct interaction with data subjects (such as to gain consent) and (b) the purpose being research. Methodologies included, but not limited to, are surveys, focus groups, in-depth interviews, ethnographic studies and some forms of observational research, including mystery shopping. Its audience includes anyone conducting research in any setting. This guideline also is meant to provide guidance for those who commission research to ensure that they are fully aware of their responsibilities and to set expectations about what is and is not possible given established ethical and legal requirements." (Introduction, page 4)
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"Siguiendo con la conexión entre tradición e innovación, la estructura del libro parte de una aproximación teórica al concepto de audiencia y su evolución histórica para, a continuación, explicar las principales metodologías de investigación en audiencias, tanto cuantitativas como cualitat
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ivas, y analizar los sistemas de medición de la audiencia en los diferentes medios: televisión, radio, prensa e Internet. La obra ofrece una reflexión sobre los retos de futuro, con abundantes enlaces y recursos audiovisuales extra que permitan ampliar cada uno de los capítulos." (Editorial)
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"In the mid-20th century, when media research came into its own, this task was more straightforward. There were only a few different ways to get news, and all were clearly distinct – print publications, radio or television. But over the past decades, in addition to a plethora of new forms of news
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(from 24-hour news channels to news websites), many news outlets no longer stay confined to producing content on only one platform. For instance, to meet the growing digital audience, newspapers like The New York Times also produce audio podcasts, which can be heard on radio stations through a smart speaker, and video series, which can be seen on a cable TV network through a streaming device (such as a Roku or Fire Stick). And cable news outlets and other news providers have an active presence on Facebook, YouTube and other social media sites, further blurring the line between platforms. Finally, there is an industry-wide concern that news consumption habits are overestimated in surveys where respondents self-report their behavior. Given the increasing complexity and interconnectedness of this news landscape and concerns around overreporting of news consumption, Pew Research Center wanted to explore how best to measure news consumption: Where do currently used survey practices still work and where might changes be in order? This report is the culmination of this effort and is organized into three sections: Chapter 1 looks at the U.S. public’s familiarity with newer concepts related to news; Chapter 2 examines possible ways to improve survey-based measures of news consumption; and Chapter 3 compares survey results to the use of passive data that comes straight from tracking software news consumers downloaded to their digital devices." (Pages 5-6)
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"La tiranía del rating se ha convertido en los últimos años en una expresión muy utilizada por diferentes actores de la industria de los medios de comunicación, que desconfían de la forma en la que las métricas miden el comportamiento de las audiencias. Los compradores, los periodistas, los a
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ctores y los productores ven cada vez más en estas mediciones una moneda de cambio que privilegia la cantidad sobre la calidad. Sin embargo, la investigación comercial de audiencias, y la manera en la que es implementada, ajustada, cuestionada, tolerada o acatada por las industrias mediáticas y publicitarias contemporáneas, es un tema que no ha sido estudiado con suficiente atención. Conscientes de la relevancia y de la urgencia de estos temas, los autores de Contando colombianos cuestionan el funcionamiento de las distintas métricas comerciales; analizan los referentes históricos y conceptuales que motivaron el diseño de estos sistemas de clasificación; indagan acerca de sus consecuencias biopolíticas, filosóficas, sociales y culturales; y plantean modos y soluciones que permitan humanizar y relativizar la influencia, el impacto y el poder de las métricas comerciales. A través del estudio de un amplio rango de medios de comunicación, como el cine, la radio, el internet, la publicidad, la prensa y la televisión, y mediante estudios que abarcan toda América Latina y que se extienden a países como los Estados Unidos, España y China, este libro demuestra que la medición de audiencias no se limita a aspectos económicos y comerciales, sino que incide y define los modos en lo que el ser humano es pensado, gobernado, entendido, estudiado y, en última instancia, valorado y contado." (Sinopsis)
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"The European Video Measurement Matrix provides a unique reference tool on different audience and verification measurement providers’ capabilities and methodologies. Through this overview, the FreeWheel Council for Premium Video, Europe (FWCE) aims to shed light on similarities and differences acr
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oss the region and open up a dialogue on how metrics should evolve over time to serve the interests of brands and premium video providers alike." (Page 2)
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"As a nonprofit news entity, getting analytics you need to prove your impact to your organization and its funders can be a challenging undertaking given that the rules for other news outlets don’t apply to you. But there are workarounds. This guide covered some of those strategies: Understanding b
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asic site metrics using Google Analytics; Digging deeper into the data to identify your reach in specific geographic areas; Organizing your topics or stories into a database, from which you then search for the impact of those specific topics and stories." (Summary)
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"Unique in approach, the text focus on how to do media research across three key strands – audiences, institutions and texts –and critically assesses a wide range of methods, addressing why they are appropriate or useful in certain scenarios. Written by two experts with a wealth of experience be
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tween them in teaching research methods and skills, this excellent resource explains complex methods in a clear and accessible way, offering practical guidance on how to use different methodologies, while situating the methods in the context of critical evaluations of previously published research." (Publisher description)
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"Audience measurement techniques currently fail to provide a clear picture of trends in children’s television viewing because of the diversification in devices on which television content can be viewed. It is argued that understanding how children engage with television content is undermined by co
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mmonplace but problematic comparisons of time spent on television viewing and on Internet use, in which it is widely believed that children are deserting ‘television’ for ‘the Internet’. Although it is already well known that television content can be viewed on Internetenabled devices such as tablets, smartphones and laptop computers while Internet content and services can be accessed via Internet-enabled television sets, such viewing cannot be measured satisfactorily at present. While no doubt measurement techniques will continue to improve in accuracy, this article suggests that such measurement difficulties matter at a time when children’s public service broadcasting provision is falling and further threatened." (Abstract)
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"This ESOMAR/GRBN Guideline on Mobile Research is intended to support researchers, especially those in small and medium-sized research organisations, in addressing legal, ethical and practical considerations when conducting research using mobile devices. It explains how to apply the fundamental prin
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ciples of market, opinion and social research in the context of the current legal frameworks and regulatory environments around the world. It supplants previous separate guidelines released by ESOMAR and GRBN in 2012 and 2014 respectively. It is a statement of global principles rather than a catalogue of existing regulations."
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"The Listening Groups Module contains the collective knowledge of the Internews South Sudan team gained over three years’ experience managing more than 700 Listening Groups across the country [...] “Part I. Context” describes the information and media landscape in South Sudan, and the value of
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Listening Groups as a tool for communicating with communities, accountability, and adaptive programming. “Part II. Case Study” discusses the implementation of Listening Groups to gather feedback on HIS programs in Juba and Malakal, as well as the Listening Groups organized in Abyei to support Internews’ news and information project in the area. The case studies also cover challenges and lessons learned in order to offer recommendations for future Listening Group activities." (Page 3)
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"The purpose of this document is to provide researchers, especially those working in smaller organisations that might not have extensive resources or experience in data protection requirements, with general guidance on their responsibilities within a global data protection framework to ensure that d
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ata subjects retain control over their personal information. The specific framework used was developed by the Organisation for Economic Co-operation and Development (OECD). This framework includes a set of eight principles for use in designing programs to ensure privacy and protect personal data: Collection limitation, Data quality, Purpose specification, Use limitation, Security safeguards, Openness, Individual participation, Accountability." (Page 4)
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"This book outlines all the methods for conducting research—both active and passive as well as quantitative and qualitative—in all forms of media, including new media such as the Internet, mobile phones and social media. It explains the ways in which media audiences are measured, understood and
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taken into account in media planning, advertising sales and social development campaigns. It shows how datasets are analysed and used. The statistical theories behind good quantitative research are explained in simple and accessible language. The book is intended for both media research scholars and practitioners." (Publisher description)
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"Un manuel qui propose méthodes et références pour aborder et analyser l’offre radiophonique, les acteurs de la radio, ses dispositifs, ses matériaux, ses émissions, ses contenus, ses publics et les métadiscours développés à son propos." (Description de la maison d'édition)
"This is a study of the introduction to Israel of a technology for measuring television audiences, the 'People Meter' (PM), focusing on its political aspects. It links the new practice to the history of the state, precisely to the emergence of the neoliberal state, which brought about a new relation
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to numbers, using an increased quantity of statistics for the regulation of economic sectors. In Israel, the state, in both its old (government ministers, administrators, state-owned/public channels) and new (regulatory bodies) guises, has been deeply involved in audience measurement. Next, the study situates the history of audience measurement in a global context, examining the ways in which both public actors, and private actors associated with international marketing groups have domesticated a new mode of regulation for audience measurement - the Joint Industry Committee (JIC), and the new 'state-of-the-art' technology - the PM. Third, it considers the political role played by audience figures in the fight over the representation of the public and of specific minorities in the public sphere: the Arab minority in Israel, the Palestinians and the settlers in the occupied territories, the Jewish minorities from the former Soviet Union (FSU) and from Ethiopia." (Abstract)
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"The Prove It toolkit is a resource for community radio stations to enable them to conduct their own audience research. It provides stations with the information and expertise to both measure their audience listener figures and assess the impact that they are having on their community of listeners."
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(Page 4)
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